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Opiniones de Hilton Garden Inn Hobbs

3 out of 5
Hilton Garden Inn Hobbs
4620 Lovington Highway, Hobbs, NM

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 146 de 235 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 44 de 235 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 17 de 235 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 11 de 235 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 235 opiniones" "

9.0/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

9.0/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Sandy V.

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Cody

Se hospedó 5 noches en abril de 2024

10/10 Excelente

Valarie

Le gustó: Condiciones de la propiedad
Good customer service
Se hospedó 1 noche en abril de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know how we can improve in any way!

10/10 Excelente

Ruben

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Food was delicious. The stay was nice and quiet.
Se hospedó 2 noches en marzo de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know if we can improve in any way!

10/10 Excelente

Koby

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice place to stay - good location
Se hospedó 2 noches en abril de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know if we can improve in any way!

10/10 Excelente

rafael

Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A lot of great Mexican restaurants in the immediate area, it's quite considering it's directly of a main highway. Walmart and Starbucks is directly down the street. The property itself is very clean and quiet, parking is not a problem. They're also dog friendly.
Se hospedó 1 noche en marzo de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know how we can improve in any way!

10/10 Excelente

Drake

Se hospedó 1 noche en marzo de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know how we can improve in any way!

10/10 Excelente

Jessica

Viaje familiar con niños
Le gustó: Servicios
Great services very kind people enjoy our stay
Se hospedó 1 noche en marzo de 2024
Respuesta de Aurora Lesly - FOM, el 23 abr. 2024
Thank you for your feedback let us know if we can improve in any way!

10/10 Excelente

Thomas

Le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Clinton

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was quite and the stay was great
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lauren

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous hotel
I recently had the pleasure of staying at a the Hilton , and it was a delightful experience. The cleanliness of the rooms was impeccable, creating a welcoming atmosphere. The staff exhibited exceptional hospitality, making my stay memorable. The amenities provided, along with the cozy ambiance, contributed to a relaxing and enjoyable visit. I highly recommend this hotel for anyone seeking a comfortable and hospitable accommodation.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Pedro

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Amber

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y servicios
I paid extra for this place so that we could enjoy the hot tub after 2 days of traveling and sleeping in the car. The hot tub was "out of service." Looking back through reviews, seems like it had been out for months, yet they still advertise that they have one. Definitely false advertising. Thought, hey, I'll just take a hot bath. The tub was dirty and stained and backing up when we showered, so no bath either. Also, stepped on what I grew up calling a "sticker". Thank goodness I had shoes on because those things hurt!!
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

CHARLENE

Viaje con mascota, Viaje familiar
Le gustó: Limpieza y servicio y personal
We were surprised to be charged $50 for our pet. The hotel listed pet friendly. My error that there was a fee for breakfast; to expensive for cold breakfast. We will be back to Hobbs bu this hotel.
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Flint

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The lady at check in was fantastic,
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We came for family visit my only complain is we were charged for breakfast
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Danny

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent experience
Amazing professional staff
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Beatriz, EL PASO

Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Dustin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great place!
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Oscar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Dustin

Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Leslie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Elena

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love the restaurant,bar staff really friendly nice helpful really clean room,bathroom food was great really highly recommended.
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Ruben

Viaje de negocios
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Disgusting Room - No Action By the Hotel
I was very disappointed and management insisted that they could not help due to me booking through a third party. There was blood on my sheets and the room was filthy. I do look to take this up with someone in leadership with either hotels.com or the Hilton.
Se hospedó 2 noches en septiembre de 2023

2/10 Terrible

Steve

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
no hot water in shower, shower water handle was broken, room dirty
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Anthony

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

michelle

The beds were so comfortable, loved it!
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Convenient
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Erica and Gary

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very nice and comfortable stay!
Se hospedó 2 noches en agosto de 2023

6/10 Aceptable

Elayna

Viaje familiar con niños
No le gustó: Servicios y condiciones de la propiedad
Very sad the pool is still closed. I would have been nice to know that when we booked
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Deecy

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en julio de 2023

10/10 Excelente

Caton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Brian

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Big roomy. had many bugs flies inside. was doing remodel not informed. dinning breakfast and dinner only. tv small. under performance for the price
Se hospedó 2 noches en junio de 2023

2/10 Terrible

Cynthia

No le gustó: Servicio y personal
No one was at front dedk when we were checking in. Could not locate any staff. Had to call to this facility to get someone to come to desk to check us in. Keys would not work for first room. Had to go back to desk . Then was given a new room and keys . Staff was very unfriendly.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Sam

Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Chloe

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Se hospedó 2 noches en mayo de 2023

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Limpieza y servicio y personal
Pool/Hot tub out of order
We booked this hotel specifically for the indoor pool and hot tub. Upon arrival, we found out that they were not in working order and hadn’t been for a few months. It would have been very helpful for that info to be on the website or been notified somehow.
Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Ashley

Viaje en grupo, Viaje familiar con niños
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
My family and I went for a softball tournament. We booked his hotel strictly for its amenities it “offered”, mainly for the swimming pool. When we got there to check in, we learned the pool was closed but they had no info on when it would open. When we checked in, we were never told when breakfast was served from or “dinner” or what the bar hours were. Come to find out breakfast and dinner was for purchase and offered a very limited breakfast, only cold items. I purchased a “ suite” to only be given a room they was not a suite. This hotel is a scam for sure and would not be staying here in the future ever again. Extremely disappointed.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Nohe

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Walter

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
CONVENIENT.
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Christopher

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Great hotel.
Se hospedó 1 noche en marzo de 2023

4/10 Malo

Bernadine

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Claudia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great customer service! All staff was very attentive and helpful.
Se hospedó 2 noches en marzo de 2023

10/10 Excelente

Sara, Wolfforth

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amazing property and staff all around! We stay here every time we visit Hobbs!
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Patrick

Se hospedó 1 noche en marzo de 2023

2/10 Terrible

Shannon

Le gustó: Limpieza, servicio y personal, servicios
No le gustó: Condiciones de la propiedad
This is truly the first time I’ve had a bad experience and it’s nothing to do with the staff but rather the maintenance. My room was 81 degrees and couldn’t be changed. I paid extra for the room because they had a nice tub with jets. The jets didn’t work either :( still a nice tub. I had to get another hotel in the middle of the night because no other room was available. The Hyatt had a room available and it is quite nice. I hope they fix the issue I’m not angry by any means. Life happens.
Se hospedó 2 noches en febrero de 2023

2/10 Terrible

Scott

Viaje en grupo
Le gustó: Limpieza
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I checked in and only after that did the young lady at the desk tell me “oh by the way there is no water because a pipe has broken but they are working on it and it will be on shortly”. Then I ran into a guy in the elevator, who tells me there was no water the day before either, and they are not working on it, because he saw the workers leave. I told the lady at the front desk I needed to clean up because I was going out to dinner with friends and she said nothing, just looked at me with a blank look on her face. So I ended up going to dinner the way I was after a long trip. When I got back after dinner, I was told that the water should be on in a few hours, and they were working on it. The pipe had burst the day before, had been repaired, but broke again today at 11 o’clock, and still has not been repaired at seven this evening. I went to bed, exhausted at 8 o’clock with no water and woke up this morning at 5:30 and there is still no water. This is unsafe, completely inappropriate, and worse yet I feel like the staff has been disingenuous about the situation. I never write reviews and almost always give people the benefit of the doubt, but this situation is ridiculous. I understand that things happen unexpectedly. What’s open understanding and consideration from the hotel and staff will go along way. I will be expecting a refund and hoping for an apology. I don’t think it will be coming because they don’t seem to care, wow this has been unreal. .
Se hospedó 1 noche en febrero de 2023