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Opiniones de Holiday Inn Express Holly Springs Raleigh Area, an IHG Hotel

2.5 out of 5
Holiday Inn Express Holly Springs Raleigh Area, an IHG Hotel
150 COLLINS CROSSING, Holly Springs, NC

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 61 de 82 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 82 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 5 de 82 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 3 de 82 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 82 opiniones" "

9.6/10

Limpieza

9.4/10

Servicio y personal

9.6/10

Servicios

9.6/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

YJSAN

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 22 dic. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

William

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 22 dic. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Julia

Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean and great parking.
Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle , el 21 abr. 2024
Thank you for your rating and review! Barry Eagle, Owner

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kim at the front desk was an important part of our stay being so great. She went above and beyond to make our stay great. We will be back.
Se hospedó 3 noches en abril de 2024
Respuesta de Barry Eagle, el 16 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Joseph

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
New facilities
Se hospedó 2 noches en abril de 2024
Respuesta de Barry Eagle, el 15 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Steven, Aurora

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location . Coffee in lobby needs more attention . Minor detail , great place to stay .
Se hospedó 7 noches en abril de 2024
Respuesta de Barry Eagle , el 14 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

LUCRECIA

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 2 abr. 2024
Thank you for your review. I am happy to hear that you enjoyed your overall stay with us! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Cheryl

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff is very accommodating
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 27 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

Steven, Ontario

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything about it was good; the mattress eas terrific. We slept very well.Breakfaat was typical; nothing spectacular, nothing. Cafe staff was very good. Housekeeping needs improvement. It was advertised "Daily Housekeeping". We were there 8 nights so attention was a high priority. I had to complain about it on 3rd day and it still got only cursory attention the remainder of our stay. I'd give an excellent if ir weren't for this.
Se hospedó 8 noches en marzo de 2024
Respuesta de Barry Eagle, el 27 mar. 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Mila, Hanmer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful new hotel. It has only been open for 6 months. The hallways are brightly lit and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle, el 25 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed the cleanliness of our hotel! We look forward to seeing you again. Barry Eagle, Owner

6/10 Aceptable

Jennifer

Viaje familiar
Le gustó: Servicios
No le gustó: Limpieza y servicio y personal
For being a brand new property, it's not going to look new for long if the cleaning staff doesn't step it up a few notches. The grout was already starting to look gross in the lobby, the lobby and elevators needed to be swept, there were some stains in the carpet already in the hall, our bathroom counter had a few small hairs and lint on it. The check in and check out process took longer than (over 15 minutes each) any hotel I've ever stayed at. The staff was friendly, but they just need to work a little harder at keeping a brand new facility looking brand new.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 25 mar. 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excelente

david

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to dining options.
Se hospedó 2 noches en marzo de 2024
Respuesta de Barry Eagle, el 25 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Timothy

Viaje familiar
Le gustó: Servicios
Property looks new, room was nice, front desk was very friendly . Would stay here again
Se hospedó 1 noche en marzo de 2024
Respuesta de Barry Eagle , el 10 mar. 2024
Thank you for staying with us! We appreciate your feedback!

10/10 Excelente

Kristalee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The free continental breakfast was better than the expected. They had biscuits and gravy, omlettes, sausage, and all the usual cereal and breads. It was a great breakfast!
Respuesta de Barry Eagle, el 4 mar. 2024
Thank you for your review. I am happy to hear that you enjoyed our breakfast! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel very clean, employees were very nice very helpful
Se hospedó 2 noches en febrero de 2024
Respuesta de Barry Eagle, Owner, el 3 mar. 2024
Thank you for your review! We are happy to hear you enjoyed our hotels cleanliness and friendly staff! We look forward to seeing you again!

10/10 Excelente

Nancy, Kingston

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful brand-new hotel! Our room was lovely! The only detriment, and it did not bother us because we got up early, was all the construction going on around the hotel.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 3 mar. 2024
Thank you for staying with us! We appreciate your feedback!

4/10 Malo

Kevin

Viaje de negocios
No le gustó: Servicio y personal y servicios
This is a new motel. The beds are horrific. They feel worn already and extremely uncomfortable. I would also question if the sheets were changed from the previous guest.
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 1 mar. 2024
Thank you for your review. I was very disappointed to hear that overall your stay with us failed to meet and exceed your expectations. I asked that our management reach out to see what else we can do and to ensure that there is nothing further you would like to discuss. We hope that you still had safe travels overall. Barry Eagle, Owner

10/10 Excelente

Judith, Irwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Barry Eagle, el 24 feb. 2024
Thank you for your rating!

10/10 Excelente

E. Keller

Viaje en grupo, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was less than one year old and was excellent, both regarding staff and accomadations.
Se hospedó 2 noches en enero de 2024
Respuesta de Barry Eagle, el 19 feb. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

Todd

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel looks brand new. Very clean and nice inside. Beds were comfortable. The only thing that wasn't good was the water pressure. It felt like a spit, not good. But overall it was a very nice place to stay
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle, el 18 feb. 2024
Thank you for your review. I am glad to hear that you enjoyed our hotels cleanliness! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle , el 18 feb. 2024
Thank you for your rating.

10/10 Excelente

Vanessa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Barry Eagle , el 5 feb. 2024
Thank you for your rating.

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Brand new property in a convenient location.
Se hospedó 1 noche en enero de 2024
Respuesta de Barry Eagle, el 30 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed the location of our hotel! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

kathleen, pompton lakes

The front desk person was very nice and friendly!
Se hospedó 3 noches en enero de 2024
Respuesta de Barry Eagle, el 29 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Melissa

Se hospedó 1 noche en enero de 2024
Respuesta de Barry Eagle, el 20 mar. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for me
Everything about my stay was perfect. Felt safe, so comfy, extremely clean and everyone was so friendly. Thankyou
Se hospedó 4 noches en enero de 2024
Respuesta de Barry Eagle, el 25 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and cleanliness! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

berice l

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Barry Eagle, el 15 ene. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Rose

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location staff is great
Se hospedó 6 noches en enero de 2024
Respuesta de Barry Eagle, el 9 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our friendly staff and location! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Luis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 3 noches en enero de 2024
Respuesta de Barry Eagle, el 10 ene. 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bueno

Terry

Viaje en pareja
Le gustó: Limpieza
Respuesta de Barry Eagle, el 8 ene. 2024
Thank you for your rating. Barry Eagle, Owner

8/10 Bueno

Terry

Se hospedó 2 noches en enero de 2024
Respuesta de Barry Eagle, el 8 ene. 2024
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Cynthia

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Beautiful facility and responsive staff. The area outside hotel is under construction and the roadways need crosswalks for pedestrians. Otherwise a wonderful stay!
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 8 ene. 2024
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Richard

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 6 ene. 2024
Thank you for your rating.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay!
The hotel is beautiful, comfortable beds, very clean, breakfast was great and the location was perfect, close to shopping stores and dining.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 31 ene. 2024
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, breakfast, and location! We look forward to seeing you again. Barry Eagle, Owner

6/10 Aceptable

Daniel, Cleveland

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
This is a nice property for a couple nights stay. However, the walls are super thin and you will want to stay on the top floor if you are a light sleeper. We had someone staying above us that even a light walk sounded like a herd of animals. Plus, we could hear the entire conversation of some folks talking normally in the rooms beside us and were able to hear folks talking in the hallway.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle , el 3 ene. 2024
Thank you for your review. I am glad to hear that you enjoyed your overall stay ! However, I want to sincerely apologize for the noise issues that you encountered. Your feedback will be addressed with our on-site team so that we will improve in the future. We hope that you will consider staying with us again when you travel back to the area. Barry Eagle, Owner

10/10 Excelente

Mary

Se hospedó 3 noches en diciembre de 2023
Respuesta de Barry Eagle, el 28 dic. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Rachel

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 17 dic. 2023
Thank you for your rating.

10/10 Excelente

Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great except no hot water in room
The staff and the Hotel are wonderful. The only negative was that there was no hot water in our room and we were told it was due to the hotel not having a large enough water heater to support the hotel. They said they were going to install one but had not been done yet.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 14 dic. 2023
Thank you for your review. I am glad to hear that you enjoyed our friendly staff! Your feedback will be addressed with our on-site team so that we will improve in the future.  Barry Eagle, Owner

10/10 Excelente

William

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle , el 13 dic. 2023
Thank you for your rating!

8/10 Bueno

Michael

Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle , el 13 dic. 2023
Thank you for your rating!

8/10 Bueno

JEAN C

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean, recent amenities. Very good breakfast. Not rating 5 stars due to broken toilet seat, and water in the shower that could be hotter. This being said, I would stay there again.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 12 dic. 2023
Thank you for your review. I am glad to hear that you enjoyed our cleanliness and amenities! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I did not want to leave!!!
This hotel is the cleanest place I have EVER stayed in. I could see my face in the polished chrome in the bathroom! Also, I don’t know if anyone ever notices this but here we go: when I take a shower in a hotel and I get out, I step on the little towel they give you for that and I shuffle over to get my socks or slippers on. When I pick up the towel to hang it on the side of the tub to dry, it is ALWAYS DIRTY. I mean dirty. NOT the case here. The towel was clean! They actually clean the floor!! It’s a shame that I was shocked but I was and I was soooo grateful for that housekeeping crew. The beds were crisp and immaculate too. The entire room. Actually two- we had adjoining. The best part: the staff was top notch. If you could take this hotel and staff and use it as a model if you can’t clone it lol, please do. Jasmine and the other lady up front went above and beyond from two weeks prior when I called to confirm to yesterday when we checked in with our kids. We had something unexpected happen that I won’t detail here. We had to have something delivered to the hotel and they made it possible. While we were there, these two ladies really made us feel safe and secure and like we were staying at a relative’s place. Oh!!!! Breakfast was phenomenal. I had an omelet and sausage. There is also a Walmart, and multiple restaurants you can walk to. Thank you, we are beyond grateful for this place and we did not want to leave. See you again soon, God bless.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 12 dic. 2023
Thank you for your review. I am happy to hear that you enjoyed our cleanliness, breakfast, friendly staff, and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

Cary

Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle , el 3 ene. 2024
Thank you for your rating.

10/10 Excelente

Aymer

Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 12 dic. 2023
Thank you for your rating. Barry Eagle, Owner

10/10 Excelente

Miranda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Stay
Beautiful hotel, great breakfast, wonderful room and bed
Se hospedó 1 noche en diciembre de 2023
Respuesta de Barry Eagle, el 8 dic. 2023
Thank you for your review. I am happy to hear that you enjoyed our breakfast and rooms! We look forward to seeing you again. Barry Eagle, Owner

10/10 Excelente

Haig

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
excellent property - unfortunately number of noisy guests!
Se hospedó 2 noches en diciembre de 2023
Respuesta de Barry Eagle, el 5 dic. 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

8/10 Bueno

Mary

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Convenient location near Holly Springs hospital. New property, friendly staff. Clean rooms. Nice gym layout. Convenient breakfast buffet.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Barry Eagle, el 28 nov. 2023
Thank you for your review. I am happy to hear that you enjoyed our friendly staff, cleanliness, amenities, and location! We look forward to seeing you again. Barry Eagle, Owner

8/10 Bueno

Staceyann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I was impressed with the complimentary breakfast options. The elevator did malfunction on 2 separate occasions so thats something that needs improvement. Overall I was really impressed with the service.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Barry Eagle, el 20 nov. 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Ravindra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel incorrect address by hotel.com
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barry Eagle, el 20 nov. 2023
Thank you for your review. I am glad to hear that you enjoyed your overall stay with us! Your feedback will be addressed with our on-site team so that we will improve in the future. Barry Eagle, Owner

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Barry Eagle, el 20 nov. 2023
Thank you for your rating. Barry Eagle, Owner