8/10
Lovely personal check in and introduction to the hotel,
When we chose to sit by the pool in the wonderful weather Honfleur was enjoying, I noticed The pool Filtration system was not working,this was reported immediately to the staff however it was not made operational during the next five hours, by which time it was time to get ready for dinner. I would have expected the pool to have been closed to guests due to no filtration in the interest of hygiene and health however this option was rejected by the management.
Very disappointing having chosen the hotel in part for its pool / spa facilities.
More info available regarding this situation if needed.
Stephen
Se hospedó 2 noches en junio de 2025