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Opiniones de Hyatt Centric Victoria Harbour Hong Kong

5 out of 5
Hyatt Centric Victoria Harbour Hong Kong
1 North Point Estate Lane, North Point, Hong Kong, Hong Kong

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 462 de 1005 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 339 de 1005 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 96 de 1005 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 64 de 1005 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 44 de 1005 opiniones" "

9.0/10

Limpieza

8.4/10

Servicio y personal

8.6/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Angel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Leo, el 16 dic. 2023
Hello Angel, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

sangwon

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good
Se hospedó 2 noches en noviembre de 2023
Respuesta de Nick, el 30 nov. 2023
Hello Sangwon, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Also thanks for comment of check in process and let us know hotel will improve of this issue. Look forward to seeing you again in the future!

10/10 Excelente

hector

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en agosto de 2023
Respuesta de Leo, el 27 ago. 2023
Hello hector, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Eduardo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Relación general de precio y calidad , adecuado y funcional la ubicación.
Se hospedó 5 noches en mayo de 2023
Respuesta de Leo, el 6 jun. 2023
Hello Eduardo, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

GABRIEL MAURICIO

Se hospedó 8 noches en abril de 2023
Respuesta de Leo, el 25 may. 2023
Hello GABRIEL MAURICIO, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Ana

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los Hyatt siempre serán calidad, y este no fue la excepción, la vista de mi habitación inmejorable, los alimentos, el room service, el café los tes. el lugar, la cercanía con el metro. simplemente excelente.
Se hospedó 7 noches en agosto de 2022
Respuesta de Allie Hong, el 2 sept. 2022
Hello Ana, Thank you very much for your high score rating. We are glad to know that you enjoyed your stay and loved the room! We look forward to seeing you again soon!

10/10 Excelente

Toru

No le gustó: Condiciones de la propiedad
Se hospedó 6 noches en abril de 2024
Respuesta de Leo, el 2 may. 2024
Hi Toru, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Seng Yen

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service, clean and well maintained room and excellent housekeeping services, slightly far from city centre but still well connected to MTR.
Se hospedó 2 noches en abril de 2024
Respuesta de Daniel, el 2 may. 2024
Hi Seng Yen, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Ho Tin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location and view at a competitive price
Se hospedó 6 noches en abril de 2024
Respuesta de Leo, el 28 abr. 2024
Hi Ho Tin, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

HAM

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
comfortable stay, clean and neat room, great harbor view from room, super great breakfast
Se hospedó 3 noches en enero de 2024
Respuesta de Leo, el 25 abr. 2024
Hi HAM, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Tsang Wai Ling,

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff and always ready to help
Se hospedó 2 noches en abril de 2024
Respuesta de Nick, el 16 abr. 2024
Dear Tsang, Wai Ling,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Felix

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A little confused with entrance to hotel and getting to the right tower as hotel is divided into East and West tower . However there was always staffs available to answer questions . Check in process was a bit slow . About 25 mins . Otherwise , I am quite happy with the hotel.
Se hospedó 2 noches en abril de 2024
Respuesta de Nick, el 14 abr. 2024
Dear Felix,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

TIMOTHY

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I was very impressed with this property. The breakfast buffet was excellent. The hotel staff were very attentive and welcoming. I will definitely stay here again.
Se hospedó 7 noches en marzo de 2024
Respuesta de Cody, el 9 abr. 2024
Dear Timothy,Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Sherry

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay was perfect, arrived to HK early, they kept our bags before checkin. Super convenient location, right next to everything. Great infinity pool, great staff. Super happy about accommodations. Cleanliness was impeccable. Will stay again.
Se hospedó 6 noches en marzo de 2024
Respuesta de Daniel, el 9 abr. 2024
Hi Sherry, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

HYEJI

Se hospedó 3 noches en abril de 2024
Respuesta de Leo, el 29 abr. 2024
Hi HYEJI, AThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Evonne

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Cody, el 9 abr. 2024
Dear EvonneThank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

KwokKeung

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
酒店整潔。
Se hospedó 1 noche en marzo de 2024
Respuesta de Nick, el 2 abr. 2024
親愛的KwokKeung您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝

6/10 Aceptable

CHI HO

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
coffee machine is leakage from the water tank.
Se hospedó 2 noches en marzo de 2024
Respuesta de Eric, el 1 abr. 2024
Dear Chi Ho, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the service. We apologize for the inconvenience and we hope to see you again soon. Thank you!

10/10 Excelente

KA TSUN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de Nick, el 2 abr. 2024
Hi KaTsun, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Mo Yin

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
MTR nearby, clean, good view & tasty breakfast buffet
Se hospedó 2 noches en marzo de 2024
Respuesta de Leo, el 31 mar. 2024
Hi Mo Yin, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

HIROSHI

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
今回、1週間滞在しましたが、駅やフェリーターミナルに至近で、かつショッピングセンターにも隣接する等ロケーションがとてもよく、加えて、朝食ブュッフェが大変メニューに富んでいて快適に過ごすことができました。
Se hospedó 6 noches en marzo de 2024
Respuesta de Eric, el 31 mar. 2024
Hi Hiroshi, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Kathy

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I think we’ve found our new favorite spot to stay when visiting HK. Several modes of transportation within a stone’s throw, so many places to eat and explore nearby, and staff is attentive and so quick to resolve anything. Hope we will be staying here again soon.
Se hospedó 9 noches en marzo de 2024
Respuesta de Eric, el 31 mar. 2024
Hi Kathy, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

JIN HO, Seoul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I really liked the interior of the hotel
Se hospedó 3 noches en marzo de 2024
Respuesta de Eric, el 31 mar. 2024
Hi Jin Ho, thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

FRANCIS

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing hotel!!!
Se hospedó 3 noches en marzo de 2024
Respuesta de Nick, el 24 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Sebastian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great harbour front hotel in Hong Kong Island, nice appointed rooms, friendly and helpful staff, great dining at the Cruise restaurant on top, located just in front of a couple of ferry piers and in an area of local restaurants.
Se hospedó 2 noches en marzo de 2024
Respuesta de Leo, el 17 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

JIAN FENG

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick, el 24 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Louis Ka Sun

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to MTR and local shops and beverage. Nice seaview even partial.
Se hospedó 2 noches en marzo de 2024
Respuesta de Nick, el 17 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Suk Wai

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
非常之好！好有安全感。
Se hospedó 1 noche en marzo de 2024
Respuesta de Leo, el 16 mar. 2024
親愛的Suk Wai您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝！

10/10 Excelente

YUNCHOI

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Cody, el 16 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Hiromi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
MTR north point 駅から直ぐなので便利です。
Se hospedó 1 noche en marzo de 2024
Respuesta de Cody, el 16 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

CHUN MING, Penticton

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very convenient location, near the MTR, bus stop and ferry station. Many choices for foods
Se hospedó 8 noches en noviembre de 2023
Respuesta de Leo, el 7 mar. 2024
Hello CHUN MING, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Maria Ana

Se hospedó 3 noches en febrero de 2024
Respuesta de Nick, el 24 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

??

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Leo, el 28 feb. 2024
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

chunmin

Se hospedó 2 noches en febrero de 2024
Respuesta de Leo, el 22 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

chunmin

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en febrero de 2024
Respuesta de Nick, el 19 feb. 2024
Hello chunmin, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Wai Cheung

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
房間很美麗、乾淨、整齊， 而且房間內設備齊全， 枕頭和床褥都很舒適， 美麗的維港海景一覽無遺， 使人心情十分舒暢， 酒店鄰近地鐵站， 交通非常方便， 由地鐵站步行至酒店只需大約2分鐘非常方便， 酒店附近亦有很多購物地點， 食肆亦一應俱全， 要購物或用膳都非常方便， 酒店的自助餐很美味， 食物種類繁多，價錢亦不貴， 性價比高， 在酒店大堂排隊登記入住的時候， 有酒店職員主動為我提供協助， 令我倍感窩心， 登記入住和退房手續都很快捷。
Se hospedó 1 noche en febrero de 2024
Respuesta de Eric, el 16 feb. 2024
親愛的Wai Cheung您好，多謝您提供寶貴的入住心得。感謝您對我們大力讚賞和支持，您的鼓勵絕對是我們一個很好的推動力！我們真切期待您再次光臨，並將努力提供稱心滿意的服務，謝謝！

4/10 Malo

Ariuntsetseg

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Unhelpfull staffs
Se hospedó 2 noches en febrero de 2024
Respuesta de Nick, el 10 feb. 2024
We fully understand the importance of professional service of hotel is importance. We would like to extend our sincere apologies for the inconvenience you encountered. We are also sorry that our service standards did not meet your expectations. Please be assured that we will reinforce our staff training to ensure that service delivery is consistent across our team, and aligned with our standards. Thank you again for taking the time to share with us about your experience. We promise to do our best to improve, and hope to have an opportunity to welcome you back to our hotel for a more comfortable stay next time.

10/10 Excelente

Thomas

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful views, thank you 😊
Se hospedó 4 noches en enero de 2024
Respuesta de Leo, el 4 feb. 2024
Hello Thomas, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Pretty good other than a minor false alarm
The hotel was nice and clean, though the setup of the lobby was a bit annoying. There was a false fire alarm one night which really annoyed me. The staff were apologetic, but it also seemed like "evacuation" was really poorly planned in the sense that I went down the emergency staircase and doors were closed etc. But other than that minor disruption in one night, I enjoyed my stay
Se hospedó 5 noches en enero de 2024
Respuesta de Leo, el 4 feb. 2024
Hello Guest, Thank you very much for staying with us and sharing your feedback here. We apologize for the disturbance caused by false fire alarm. Please rest assure that our team has taken steps to prevent the same situation from happening again in the future. Thank you for your kind understanding.

10/10 Excelente

Takumi

Se hospedó 1 noche en enero de 2024
Respuesta de Leo, el 22 mar. 2024
Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Yuen Fan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good but still need to improve on fast check-in
Check in time us taking too long
Se hospedó 1 noche en enero de 2024
Respuesta de Leo, el 30 ene. 2024
Dear Yuen Fan, Thank you for staying with us and we are sorry for the experience that you have encountered. Please rest assured that we have been looking into this issue and trying our best to improve the service. We apologize for the inconvenience and we hope to see you again soon. Thank you!

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Leo, el 30 ene. 2024
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

8/10 Bueno

Michelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Leo, el 4 feb. 2024
Hello Michelle, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
이용하기 좋았어요.
다음에 홍콩 갈 일 있으면 여기 갈래요. 역에서 가깝고 깨끗하고 반절 항구뷰인데도 좋았어요. 다음에는 더 길게 머무르고 싶어요.
Se hospedó 1 noche en enero de 2024
Respuesta de Leo, el 30 ene. 2024
Hello Guest, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

6/10 Aceptable

Kin-sang Loren

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Leo, el 30 ene. 2024
Hello Kin-sang Loren, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Cheng Hao

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en enero de 2024
Respuesta de Leo, el 23 ene. 2024
Hello Cheng Hao, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Cecilia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en enero de 2024
Respuesta de Leo, el 23 ene. 2024
Hello Cecilia, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Jae Myeong

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
숙소 위치도 좋고 오션뷰도 마음에 들었음 실내 상태도 매우 청결함 교통편도 매우 좋음
Se hospedó 3 noches en enero de 2024
Respuesta de Leo, el 23 ene. 2024
Hello Jae Myeong, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Tsang Wai Ling,

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is convenient and the staffs are excellent, always willing to help. Have a really wonderful and relaxing time here. Definitely will come back in the next trip.
Se hospedó 3 noches en enero de 2024
Respuesta de Leo, el 23 ene. 2024
Hello Tsang Wai Ling, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!

10/10 Excelente

Desiree Fernandez

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Leo, el 23 ene. 2024
Hello Desiree Fernandez, Thank you very much for your high score rating! We are glad that you had an enjoyable stay with us. Look forward to seeing you again in the future!