Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 1615 de 2461 opiniones" "
10 - Excelente
1,615
Puntuación de 8, es decir, Bueno. Basada en 524 de 2461 opiniones" "
8 - Bueno
524
Puntuación de 6, es decir, Aceptable. Basada en 203 de 2461 opiniones" "
6 - Aceptable
203
Puntuación de 4, es decir, Malo. Basada en 75 de 2461 opiniones" "
4 - Malo
75
Puntuación de 2, es decir, Terrible. Basada en 44 de 2461 opiniones" "
2 - Terrible
44
9.2/10
Limpieza
9.4/10
Servicio y personal
8.6/10
Servicios
8.6/10
Condiciones de la propiedad
9.0/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
Blanca Elida Gonzalez
Viaje familiar
27 abr. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Blanca Elida Gonzalez
Se hospedó 3 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 28 abr. 2024
Aloha Bianca, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
6/10 Aceptable
Maria D
Viaje familiar
23 feb. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fascinante
Maria D
Se hospedó 6 noches en febrero de 2024
Respuesta de Rowena C - Guest Services Manager, el 25 feb. 2024
Aloha Maria D and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort
10/10 Excelente
Carlos
Viaje familiar
17 ene. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is good
Carlos
Se hospedó 5 noches en enero de 2024
Respuesta de Jose Perez / Front Desk Supervisor, el 26 ene. 2024
Aloha Carlos, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration and are very glad in knowing that everything went well. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Xochitl
Viaje en pareja
20 abr. 2023
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excelente
Xochitl
Se hospedó 8 noches en abril de 2023
Respuesta de Front Desk Supervisor, el 22 abr. 2023
Aloha Xochitl, Thank you for taking some time to leave the Outrigger Waikiki Beach Resort some positive feedback, we truly appreciate your time and consideration. It is so well to see that you enjoyed your time on property with us. With that being said, it would be a pleasure to welcome you back once more in the near future. Have a great day, until next time! Warm Island Regards, Outrigger Waikiki Beach Resort
2/10 Terrible
Elvia
27 mar. 2023
Elvia
Se hospedó 5 noches en marzo de 2023
Respuesta de So'o, el 17 abr. 2023
Aloha Elvia,Thank you for staying with us on your recent visit. We received 1 star you posted on Expedia site and are very sorry if there were any issues during your stay and would love to hear your feedback. However, it would be hard for us to improve on areas since you have not shared with us. Feel free to contact us directly at orf@outrigger.com should you have any questions. We hope to see you the next time you are in town.Mahalo Nui,So'o TanaArea Director of Front Services
8/10 Bueno
Erika
26 sept. 2022
Erika
Se hospedó 4 noches en septiembre de 2022
10/10 Excelente
Arisleyda A Almonte De, Bronx
Viaje familiar
7 sept. 2022
Le gustó: Limpieza, servicio y personal, servicios
El restaurante duke, la comida deliciosa
Arisleyda A Almonte De
Se hospedó 4 noches en agosto de 2022
Respuesta de Rowena Colling - Guest Services Manager, el 9 sept. 2022
Aloha Arisleyda and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We are delighted to hear you enjoyed our beachfront on-property restaurant Duke. We truly appreciate your feedback and 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards Outrigger Waikiki Beach Resort
2/10 Terrible
JORGE ANTONIO MATEO, ALBUQUERQUE
Viaje familiar
4 sept. 2022
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Los restaurantes 2 horra de espera para poder desayunar o comer horrible eso en la playa tiene q pagar $80 por día por las sombrillas para el sol la rentan la piscina muy chica y ala 8 q abre la jente apartan las sillas y todo el día se la pasan sin estar ahy pero apartada
JORGE ANTONIO MATEO
Se hospedó 4 noches en agosto de 2022
Respuesta de Rowena Colling - Guest Services Manager, el 5 sept. 2022
Aloha Jorge and thank you for your feedback,We clearly did not meet your expectations for which we apologize. We appreciate you for sharing your feedback with us. We will certainly use your feedback to identify areas in need of improvement. With warm Island Regards,Outrigger Waikiki Beach Resort
8/10 Bueno
Jorge
20 ago. 2022
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Jorge
Se hospedó 4 noches en agosto de 2022
Respuesta de OWK , el 20 ago. 2022
Aloha Jorge and thank you for taking the time in providing your rating about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards Outrigger Waikiki Beach Resort
8/10 Bueno
Kevin Antonio Cervantes
Viaje familiar
18 jul. 2022
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Nice hotel. Rooms need to be clean better.
Kevin Antonio Cervantes
Se hospedó 6 noches en julio de 2022
Respuesta de Rowena Colling - Guest Services Manager, el 19 jul. 2022
Aloha Kevin, and greetings from the Hawaiian Islands,
We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We do hope to welcome you back in the near future. Until next time, warm Island Regards from us all.
Outrigger Waikiki Beach Resort.
10/10 Excelente
jesus
Viaje familiar
26 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Espectacular
jesus
Se hospedó 5 noches en junio de 2022
Respuesta de OWK Front Desk Management, el 27 jun. 2022
Aloha Jesus,
Thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We are thrilled to hear that you had a spectacular experience! Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Mahalo nui loa.
Warm Island Regards
Outrigger Waikiki Beach Resort
10/10 Excelente
Alejandro
Viaje familiar
24 jun. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy vien
Alejandro
Se hospedó 4 noches en junio de 2022
Respuesta de Rowena Colling - Guest Service Manager, el 26 jun. 2022
Aloha Alejandro and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We truly appreciate your feedback and 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.
Warm Island Regards
Outrigger Waikiki Beach Resort
8/10 Bueno
Elvia
26 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo muy bien volvería 😃
Elvia
Se hospedó 5 noches en mayo de 2022
Respuesta de OWK Front Desk Management, el 12 jun. 2022
Aloha Elvia,
Thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We are so glad you enjoyed your stay and we're happy to hear that you are looking forward to coming back. Be assured that this feedback will be shared with our entire team. Mahalo nui loa.
Warm Island Regards
Outrigger Waikiki Beach Resort
10/10 Excelente
Efrain Vazquez
Viaje en pareja
23 may. 2022
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lo que más me gustó fue la playa
Efrain Vazquez
Se hospedó 6 noches en mayo de 2022
Respuesta de OWK Front Desk Management, el 12 jun. 2022
Aloha Efrain,
Thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.
Warm Island Regards
Outrigger Waikiki Beach Resort
10/10 Excelente
Marilyn Del Toro
Viaje familiar
23 sept. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Maravilloso lugar y su personal muy afable y profesional , se lo recomiendo a tdo el mundo . Vista preciosa e inolvidable paraisow.
Marilyn Del Toro
Se hospedó 6 noches en septiembre de 2021
Respuesta de Mahalo, el 25 sept. 2021
Aloha,
Thank you so much for sharing your review! We hope you enjoyed your stay and we hope to welcome you back again soon!
10/10 Excelente
Cliente verificado
Viaje familiar
22 ago. 2021
Le gustó: Limpieza y servicio y personal
El personal que trabaja en el resort es muy amable , hay un excelente servicio y está en lugar donde hay acceso a todo.
Cliente verificado
Se hospedó 6 noches en agosto de 2021
Respuesta de Rowena Colling - Front Desk Supervisor, el 23 ago. 2021
Aloha and thank you for taking the time in providing such positive feedback about your recent stay with us at the Outrigger Waikiki Beach Resort. We truly appreciate your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future.
Warm Island Regards
Outrigger Waikiki Beach Resort
10/10 Excelente
Cliente verificado
Viaje familiar
21 ago. 2021
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy bien todo
Cliente verificado
Se hospedó 4 noches en agosto de 2021
Respuesta de GSM, el 21 ago. 2021
Thanks for staying with us. We appreciate your feedback and 5-star rating! We look forward to welcoming you back in the near future.
10/10 Excelente
Cliente verificado
Viaje en pareja
17 ago. 2021
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Trato amable muy bien todo
Cliente verificado
Se hospedó 8 noches en agosto de 2021
Respuesta de Rowena C - OWK Front Desk Supervisor, el 18 ago. 2021
Aloha,
Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We truly appreciate your feedback, and your 5 stars rating of our resort.
We hope to welcome you back in the near future.
Mahalo Nui Loa
OWK
6/10 Aceptable
Fabian
Viaje familiar
22 jun. 2021
Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Una pesadilla tomar el ascensor. Lugar muy ruidoso. Atención muy buena.
Fabian
Se hospedó 5 noches en junio de 2021
Respuesta de Rowena Colling - Front Desk Supervisor, el 23 jun. 2021
Aloha Fabian,
Thank you for your recent stay with us at the Outrigger Waikiki Beach Resort. We appreciate your feedback, and we are very disturbed and sorry to hear about the elevator. Please be assured that our management team is reviewing your feedback to identify areas in need of improvement.
We hope to welcome you back in the near future.
Mahalo Nui Loa,
OWK
10/10 Excelente
Quinton
Viaje familiar
23 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent room and space as well as the property and beachfront
Quinton
Se hospedó 5 noches en mayo de 2024
10/10 Excelente
Yoko, sapporosi higasiku
Viaje familiar
23 may. 2024
Le gustó: Limpieza, servicio y personal, servicios
KUDOS To MIkala (She should get More good position or Paid)and Carlos (Manager on 4/29) Being Helpfull have excelent customer service. we dont like the club suite breakfast but i like the breakfast at dukes so much better than vip club restaurant. The Suite club over price traditional funiture but need to update design.
Sukmawaty
Se hospedó 2 noches en abril de 2024
Respuesta de Rowena C - Guest Services Manager, el 23 may. 2024
Aloha and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Mahalo Nui Loa for your wonderful compliments of our host Mikala. Your feedback will be shared with all of our team members especially Mikala. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. OUTRIGGER Waikiki Beach Resort
10/10 Excelente
William
22 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
William
Se hospedó 6 noches en mayo de 2024
Respuesta de Rowena C - Guest Services Manager, el 23 may. 2024
Aloha William and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your wonderful 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort
8/10 Bueno
Daiana
Viaje familiar
22 may. 2024
Le gustó: Servicio y personal
Location is great.
Daiana
Se hospedó 8 noches en mayo de 2024
Respuesta de Rowena C - Guest Services Manager, el 23 may. 2024
Aloha Dalana, and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort
10/10 Excelente
Jean, South Yarmouth
21 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Jean
Se hospedó 6 noches en febrero de 2024
Respuesta de Rowena C - Guest Services Manager, el 23 may. 2024
Aloha and thank you for taking the time in providing such positive review about your recent stay with us at the OUTRIGGER Waikiki Beach Resort. Mahalo Nui Loa for your 5-stars rating of our resort. Be assured that this feedback will be shared with our entire team. We hope to welcome you back in the near future. Warm Island Regards OUTRIGGER Waikiki Beach Resort
10/10 Excelente
kathy
Viaje familiar
21 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall. The hotel have just scout everything you need
kathy
Se hospedó 4 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Kathy, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. We are very happy to know how convenient the property was for you!It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
8/10 Bueno
Dina Marie
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Dina Marie
Se hospedó 4 noches en febrero de 2024
Respuesta de Rowena C - Guest Services Manager, el 23 may. 2024
Aloha Dina and greetings from the Hawaiian Islands,We appreciate you taking the time in letting us know how your recent stay was with us. Your feedback will be shared with all of our team members. We hope to welcome you back in the near future. Until next time, warm Island Regards from us all. Mahalo Nui Loa, OUTRIGGER Waikiki Beach Resort
10/10 Excelente
LeAn
Viaje en pareja
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It was our first trip to Hawaii and the staff was amazing!! The locals are so friendly and welcoming. We’re looking forward to our next trip in the near future ♥️
LeAn
Se hospedó 7 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Lean, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so honored to know that we were your selected resort choice for your first visit to Hawai'i. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Nicole
Viaje en pareja
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We love the hotel was right off the beach!!!!
Nicole
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Nicole, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know how much you love the beach!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Maria
Viaje en pareja
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything
Maria
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Maria, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
taro
20 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
taro
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Taro, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
8/10 Bueno
Donalyn
Viaje familiar
20 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the idea of walking down to the beach, staff and service excellent. Could use little improvement on cleaning(light switches and refrigerator).It is a noisy area at night until 10pm or so. I could only hear the fans from the hotel next door in our ocean (partial) view room.
Donalyn
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Donalyn, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We would like to inform you that the property will be undergoing property renovation early within the next two years.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Lana
20 may. 2024
Lana
Se hospedó 7 noches en marzo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Lana, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
FUTOSHI, Mitaka City
19 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
FUTOSHI
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 21 may. 2024
Aloha Futoshi, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
VICTORIA
Viaje en pareja
19 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had the best time! And we got the free upgrade via Expedia. The staff were all very kind and the food was great, the music was great, the view was great. I usually complain about the bed or pillows at hotels, but these were great too! Highly recommend.
VICTORIA
Se hospedó 6 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 20 may. 2024
Aloha Victoria, On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Becky
19 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Becky
Se hospedó 1 noche en mayo de 2024
Respuesta de Front Desk Supervisor, el 20 may. 2024
Aloha Becky, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Melissa
Viaje familiar
18 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful property on the beach, easy access to everything in Waikiki
Melissa
Se hospedó 5 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 20 may. 2024
Aloha Melissa, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. Great to know how beautiful you found the property. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
8/10 Bueno
Kenneth
Viaje familiar
17 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I love that is right on the beach, I love morning brunch at Duke's, everyone at the hotel was friendly and helpful. I was disappointed with the lack of outside seating, to allow for sitting and looking at the ocean, also the pool was small and outdated (tiles missing from the bottom). not enough seating around the pool.
Kenneth
Se hospedó 8 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 20 may. 2024
Aloha Kenneth, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration.Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Uriel
Viaje en pareja
15 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
excellent
Uriel
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 16 may. 2024
Aloha Uriel, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Vania
Viaje familiar
15 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Exceptional service - ship ran very tight - will come back to THIS location - loved the breakfast and dinner buffet option!
Vania
Se hospedó 3 noches en febrero de 2024
Respuesta de Front Desk Supervisor, el 15 may. 2024
Aloha Vania, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are so pleased to know how exceptional you found the service to be!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
6/10 Aceptable
JAMES
Viaje en pareja
13 may. 2024
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Very difficult review as lots of ‘love’ for this property on line however to be honest against the competition (Moana surfrider, princess, Sheraton and others) this one is feeling old and dated. Its got the absolute worst configuration for valet service on the beach strip giving a truly stressful experience both in and out, the rooms feel dark and dated, the lobby areas desperately need a major renovation compared to other locations. The Dukes resteraunt keeps this location on the map and delivers a great atmosphere but you don’t need to stay there to benefit from it. Sadly if we go back I will stay at one of the other properties for a better experience. Could not recommend.
JAMES
Se hospedó 12 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 16 may. 2024
Aloha James, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. Please be advised we are in the middle of discussing property renovations to commence early within these next two years.With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor
10/10 Excelente
Laura
Viaje familiar
12 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was absolutely incredible!
Laura
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 12 may. 2024
Aloha Laura, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. It's awesome to know that everything went well!Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
6/10 Aceptable
kenichi, niiza
11 may. 2024
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
kenichi
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 12 may. 2024
Aloha Kenichi, We sincerely appreciate your time and consideration. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor
10/10 Excelente
Michael
10 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Michael
Se hospedó 5 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 12 may. 2024
Aloha Michael, Thank you for providing the OUTRIGGER Waikiki Beach Resort a perfect 5 out of 5 star rating. We sincerely appreciate your time and consideration. It appears as your time on our property was very much enjoyed, thus we would love to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Saundra
Viaje de negocios
9 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was quick and professional. Elevators were very efficient. Great location and could walk everywhere. I would stay again.
Saundra
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 12 may. 2024
Aloha Saundra,On behalf of the OUTRIGGER Waikiki Beach Resort, I would like to personally thank you for taking the time to provide the property very amazing and insightful feedback. Your time and consideration is greatly appreciated and does not go unnoticed. We are glad to know the staff was great with you. It also brings us so much joy to know that you loved the property's location so much! With that being said, we hope you have a great day and want to inform you that we would love to host you again sometime soon as it would make us very happy to welcome you back to the OUTRIGGER Waikiki Beach Resort. Until next time, mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
6/10 Aceptable
Danielle
8 may. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Danielle
Se hospedó 5 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 12 may. 2024
Aloha Danielle, We sincerely appreciate your time and consideration. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor
8/10 Bueno
Edward, Kirkland
Viaje en pareja
7 may. 2024
Le gustó: Limpieza y servicio y personal
The property needs renovation but it is in a great location. I found most of the staff super friendly, warm, and helpful. This is a lively hotel with music and things happening until about midnight. I really like the hotel, with my only complaint that there is the stench of weed in the hallways and balconies many times a day. I came for fresh sea air and plumeria, not weed.
Edward
Se hospedó 14 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 8 may. 2024
Aloha Edward, Thank you providing the OUTRIGGER Waikiki Beach Resort with such kind and positive feedback, we sincerely appreciate all the time, thought and consideration you have inputted into this well written review. We are glad to know you enjoyed our staff! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
FUMI
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
立地が良くて、スタッフがフレンドリーだった。
FUMI
Se hospedó 3 noches en mayo de 2024
Respuesta de Front Desk Supervisor , el 8 may. 2024
Aloha Fumi,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. We are glad to know that you found the location as well as the staff to be good. With that being said, have a great day and please join us once more in the near future as it would be our pleasure to welcome you back to the OUTRIGGER Waikiki Beach Resort soon. Until next time, mahalo!Warm Island Regards, Jose Perez Front Desk Supervisor
10/10 Excelente
Robin
Viaje en grupo
6 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Fun
Great staff everywhere!
Robin
Se hospedó 7 noches en abril de 2024
Respuesta de Front Desk Supervisor, el 6 may. 2024
Aloha Robin, Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with such amazing and helpful feedback, we truly appreciate all your time and consideration. It's awesome to know you found the property to be clean as well as the staff to be great! Please have a great day and know that we would be incredibly honored to assist you with your next visit to the beautiful island of Hawai’i in the near future. Until then, see you soon. Mahalo! Warm Island Regards, Jose Perez Front Desk Supervisor
8/10 Bueno
Sonia, Carteret
Viaje en pareja
5 may. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Area is in the prime location of Wakiki beach and downtown. Very convenient to stores and restaurants.
Customer service lacks. Not very attentive to our needs. I mentioned I was there for my birthday and they did not care and didn't even acknowledge it during my stay not even with a balloon. Definitely not a 4 or 5 star hotel. We stayed there for 2 days prior to our cruise and our room was not turned over. They said it would have to be on request as it would have to be over 2 days or more! For the amount of money we paid this should have been automatically done on day one!! Definitely receommend to you checking out nearby hotels nearby. Some of higher quality and service.
Sonia
Se hospedó 2 noches en mayo de 2024
Respuesta de Front Desk Supervisor, el 15 may. 2024
Aloha Sonia,Thank you for setting some time aside to provide the OUTRIGGER Waikiki Beach Resort with some very insightful feedback, your time and consideration is sincerely appreciated. We would like to apologize if we have failed to surpass or even meet your expectations. We are glad to know how convenient our location was for you. With that being said have a great day and please join us once more in the near future as we would without doubt love another chance to host your for your next visit to Oahu soon and provide a better service next time around. Until next time, Mahalo!Warm Island Regards,Jose PerezFront Desk Supervisor