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Opiniones de Clarion Pointe Hopkinsville near The Bruce Convention Center

2.5 out of 5
Clarion Pointe Hopkinsville near The Bruce Convention Center
2910 Fort Campbell Blvd, Hopkinsville, KY

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 217 de 566 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 159 de 566 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 92 de 566 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 52 de 566 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 46 de 566 opiniones" "

8.0/10

Limpieza

8.4/10

Servicio y personal

7.0/10

Servicios

7.4/10

Condiciones de la propiedad

7.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Todo bien
Se hospedó 1 noche en mayo de 2021
Respuesta de Tony , el 1 jun. 2021
Estamos muy contentos de que haya disfrutado de su estancia con nosotros. Esperamos que vuelva a la propiedad. Gracias por hacer negocios.

2/10 Terrible

Jeremy

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The only thing good was the staff. It started with our door barely opening. Then there was no chair in the room like all the pic. There was electrical tape holding up the base around the bottom of the wall. Water damage on the ceiling. The shower took over 20 minutes to drain. Patch spots all around the room. And I got a rash for something they used to wash their towels. There was a spider under our sheets. The pool and sauna were closed by the health department.The restaurant and bar doesn't know when to cut people off we were harassed by drunks they kept asking us to "get Fu*ked up" like they were.
Se hospedó 2 noches en mayo de 2024

4/10 Malo

Sandra

Se hospedó 3 noches en abril de 2024

2/10 Terrible

Renee

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beds- cigarette burns Toilet- won’t flush, and pee on seat Curtains- burn holes Hallways- people overdosing had to help Pool- doesn’t work Hot tub- doesn’t exist Sauna- doesn’t work Wouldn’t recommend to anyone!
Se hospedó 1 noche en mayo de 2024

6/10 Aceptable

Paula

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I like that it was convenient and I was a little disappointed the indoor wasn’t open for my grandkids to enjoy and have fun. And also the WiFi was down.
Se hospedó 2 noches en abril de 2024

4/10 Malo

Patricia

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
There was a big old hole in the wall like a rat if it comes anyway and I didn't notice it until Saturday night I was up there visiting my mom from time and I talked to the front desk staff and the manager didn't want to talk about me gave me a hard time and that's not professional I believe the manager need more training
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Robert, St Leonard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good for the money
Se hospedó 2 noches en abril de 2024

6/10 Aceptable

Teri

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Carpet cleaning in hall and room needed cleaned...smelled and sticky. Light by bed needed a lightbulb replaces and not done when asked. Employees laying down in bar on p phone or hanging out in public spaces. Coffee in carafe tasted in fresh, clean carafafe.
Se hospedó 3 noches en abril de 2024

8/10 Bueno

Franklin, Rome

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
Cost was good
Se hospedó 1 noche en abril de 2024
Respuesta de F.D. Diana, el 10 abr. 2024
enjoyed having you stay with us

6/10 Aceptable

Giovana

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
The outside of the building looks run down, dog poop on the side walk. The room bathroom was stained with mildew
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Chasity

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet
Se hospedó 1 noche en marzo de 2024
Respuesta de F.D. Diana, el 10 abr. 2024
So glad you have enjoyed your stay at the Clarion Pointe

6/10 Aceptable

Terra

Le gustó: Servicio y personal
Se hospedó 2 noches en marzo de 2024
Respuesta de F.D. Diana, el 10 abr. 2024
Hope to see you again soon.

2/10 Terrible

Rita

Viaje de negocios, Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The continental breakfast has no protein (eggs -bacon), only carbs (muffins, waffles, cold cereal). The bathroom was not clean - hair in the tub and debris in the sink. The microwave did not work - electrical outlet had no power. Then we got stuck in the elevator, between floors, with NO apologies. Finally, had to check out and go to another motel for the rest of our stay. Very disappointing motel.
Se hospedó 3 noches en marzo de 2024

6/10 Aceptable

Jeffrey

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
We stayed 2 nights. First night in room 101. Found that it had a door leading to a back courtyard. While the door was locked, the deadbolt was broken. Also, the room next door was some kind of maintenance area with loud intermittent mechanical noises all night. Should have moved rooms. We slept in our clothes. Moved to another room for 2nd night on another floor. Much better.
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Kate

Le gustó: Limpieza
Se hospedó 2 noches en marzo de 2024

8/10 Bueno

Mark

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Gene

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Always friendly
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

Mary

Viaje familiar con niños
No le gustó: Limpieza, servicios, condiciones de la propiedad
There were long black hairs and what looked liked pubic hair on the sheets, requested new set of bedding received the sheets but not new comforter. Staff didn’t even bother to ask how the stay was or what the problem was with the sheets. I will never use a comfort brand again.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Phil

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean good value
Very nice economy hotel. Clean with nice people.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Travis

Viaje familiar
No le gustó: Comodidad de las habitaciones
I wouldn’t book here a second time one night was
We intentionally selected a room with a pull out couch for the kids and upon arrival realized there were no linens for the pull out in the room. When we went to the front desk we were given 2 fitted sheets (that did not fit) and 1 small blanket. They were out of pillows so we used folded towels. Breakfast had no protein options outside of yogurt cups. We should have selected a hotel from a larger brand. Bed and available pillows were very soft and the hotel seemed, well used.
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

MiTona

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great Overall!
Se hospedó 1 noche en febrero de 2024

10/10 Excelente

Jayne

Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Jayne

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Dwayne

Viaje familiar
Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Staff was great...rooms not so much
The staff was great but the hotel left a bit to be desired. Upon arrival we found that the indoor pool was closed. This was one main things my grandsons were looking forward to. Then when we arrived in our room, we found the heating unit was not working, and no maintenance staff was on the premise. As a result, we had to switch rooms. The heat in the 2nd room was fine, but we immediately began having problems with our new room keys. They were first reprogrammed but the problem continued. So a new set of keys were programmed and issued. But the issue was not received. We determined that the problem was with the key reader on the door, because it would ultimately work after numerous tries. Since we were only staying 2 nights and had already changed rooms before, we decided to stick it out.
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Tamala E

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Everett

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en diciembre de 2023

6/10 Aceptable

David

No le gustó: Condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023

10/10 Excelente

Talia

Le gustó: Condiciones de la propiedad
Great place to stay
Se hospedó 1 noche en noviembre de 2023

6/10 Aceptable

Veronica

Viaje familiar con niños
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza
I like it because it was by restaurant in walking distance. I didn’t like that my door was left unlocked afterwards clean before I checked in. Also the floors wasn’t vacuum, and old used tea bag was left on top of the headboard
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Ryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Mike

Viaje en pareja
Le gustó: Limpieza y servicio y personal
It was nice
Se hospedó 1 noche en noviembre de 2023
Respuesta de Diana, el 21 nov. 2023
Thanks for taking your time to leave us a review, we look forward to having you back soon. Sincerely, Diana "Front Desk"

4/10 Malo

Darin

Le gustó: Limpieza y servicio y personal
This is an older hotel that is being remodeled. The outside looks great and so does the lobby area. The first room I was given was a non-smoking room but as soon as I opened the door it smelled like cigar smoke. The second room I was given was clean but there was a used washcloth hanging over the shower curtain rail and AC/Heat did not work properly.
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Everett

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Anthony

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It worked!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Heather, el 15 nov. 2023
We're glad you enjoyed your stay!

8/10 Bueno

Michelle, Louisville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I love the staff especially the mgmnt Sheri & Heather are great!
Se hospedó 1 noche en octubre de 2023
Respuesta de Heather, el 6 nov. 2023
Thank you so much! We appreciate you!

10/10 Excelente

Deborah

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff was very friendly and helpful!
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Edgar

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Dayshaun

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The sheets felt as though there was a layer film on them, as if they haven’t been changed after several stays. There were other peoples hair everywhere on the towels, sheets, and comforter. I dried my face on a towel and stringy hair was stuck to my beard. I slept fully clothed covering as much skin as possible to not make contact with the sheets. I would’ve canceled if I didn’t go through a secondary booking site. As a native of the town and familiarity of this facility when it was a holiday inn it is shock how run down the property has become.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Jocelyn

Se hospedó 1 noche en octubre de 2023

4/10 Malo

Lynette

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent hotel--D-rating for hotels.com
The hotel was excellent. The front desk clerk at check in was also excellent. The only bad part was the error made by hotels.com and we will NOT be getting a refund from them so we are out ALL of that money. I will never use hotels.com again nor do I recommend that anyone else use it. We are not rich people so to get charges by them that they will not reverse does put a hole in our pocket. But the hotel itself and the evening clerk were excellent. The clerk did all that she could to help us-even talked with hotels.com personnel to explain their error!
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Nathan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

4/10 Malo

Myra

Viaje familiar
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

malcolm

Se hospedó 2 noches en octubre de 2023

4/10 Malo

Deondra

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Rooms not as clean as they should be. Too many people hanging out in the parking lot. No breakfast as advertised
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Jerrod

Viaje familiar con niños
No le gustó: Limpieza y condiciones de la propiedad
Room was not clean at all. Trash on the floor, trash still in wastebaskets and urine on the toilet.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Teresa

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really good place
Se hospedó 1 noche en octubre de 2023

2/10 Terrible

Debbie

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Ayana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023