Todas las opiniones que se muestran provienen de experiencias de huéspedes reales. Solo las personas que han reservado un hospedaje con nosotros pueden enviar su opinión. Verificamos las opiniones con base en nuestras pautas y las publicamos todas, ya sean positivas o negativas.Más informaciónSe abrirá en una nueva ventana
Puntuación de 10, es decir, Excelente. Basada en 107 de 160 opiniones" "
10 - Excelente
107
Puntuación de 8, es decir, Bueno. Basada en 30 de 160 opiniones" "
8 - Bueno
30
Puntuación de 6, es decir, Aceptable. Basada en 11 de 160 opiniones" "
6 - Aceptable
11
Puntuación de 4, es decir, Malo. Basada en 5 de 160 opiniones" "
4 - Malo
5
Puntuación de 2, es decir, Terrible. Basada en 7 de 160 opiniones" "
2 - Terrible
7
9.4/10
Limpieza
9.6/10
Servicio y personal
8.4/10
Servicios
9.4/10
Condiciones de la propiedad
8.4/10
Cuidado del medio ambiente
Opiniones
10/10 Excelente
mario german
29 may. 2018
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente hotel, muy nuevo
La mejor opcion en hopkinsville, un hotel nuevo con todo el personal muy dispuesto a colaborar y servir
mario german
Se hospedó 4 noches en mayo de 2018
Respuesta de Nathan, el 1 jun. 2018
¡Gracias por la excelente reseña! Esperamos poder acomodarlo nuevamente la próxima vez que esté en Hopkinsville.
10/10 Excelente
Jessica
21 may. 2024
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
.
Jessica
Se hospedó 3 noches en mayo de 2024
Respuesta de Pam, el 22 may. 2024
Thank you for choosing our TownePlace Suites by Marriott, Hopkinsville, KY. We value the opinions of our guest and evaluate each message, suggestion, and comment to find out how we can better improve our service to you. At TownePlace Suites we strive to providing the highest level of hospitality, it is our number one priority! I have shared your feedback with our leadership team and staff. Again, your feedback from your stay will help identify the opportunities where we can focus on making improvements. I appreciate you taking the time to share your experience with us.
10/10 Excelente
Felicia
29 mar. 2024
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We enjoyed our overnight stay and will return on our next trip.
Felicia
Se hospedó 1 noche en marzo de 2024
Respuesta de Pam, el 29 mar. 2024
Thank you for choosing our TownePlace Suites for your recent visit to our area. We value the opinions of guests and evaluate each message, suggestion, and comment to find out how we can better improve our service. Your feedback from your stay with us helps us understand the kind of services our guest appreciates as well as deserve and should rightfully expect. Again, thank you for your feedback. Our staff was very happy to know your visit was great! We hope to host you in the future.
10/10 Excelente
Jo Renee
18 feb. 2024
Jo Renee
Se hospedó 1 noche en febrero de 2024
Respuesta de Pam, el 21 mar. 2024
Thank you for responding about your stay at our TownePlace Suites. We value the opinions of our guests and evaluate each message, suggestion, and comments to find out how we can better improve our guest service to you. We strive to provide services that guests find timely and helpful. We hope to host you again in the future!
10/10 Excelente
Mary
18 feb. 2024
Mary
Se hospedó 1 noche en febrero de 2024
Respuesta de Pam, el 21 mar. 2024
Thank you for responding about your stay at our TownePlace Suites. We value the opinions of our guests and evaluate each message, suggestion, and comments to find out how we can better improve our guest service to you. We strive to provide services that guests find timely and helpful. We hope to host you again in the future!
8/10 Bueno
Anton
11 ene. 2024
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
If Road Noise Bothers You…
The road noise on the back of the building is quite noticeable. I will always request a room on the front side
Anton
Se hospedó 1 noche en enero de 2024
Respuesta de Pam, el 11 ene. 2024
Thank you for taking your valuable time to respond concerning your stay at the TownePlace Suites in Hopkinsville, KY. Please accept our heartfelt apology for what you outlined in your review. Your feedback is a tool we use to help improve our guest experience. I have shared your feedback with our Managment Staff, and we are working on this issue. We hope for another opportunity to host you in the future.
10/10 Excelente
Gustavo
27 dic. 2023
Gustavo
Se hospedó 1 noche en diciembre de 2023
Respuesta de Pam, el 28 dic. 2023
On behalf of the entire hotel team, I want to thank you for sharing about your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with our leadership team and staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.
10/10 Excelente
Angela
Viaje familiar
25 dic. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Hotel in Hopkinsville
We stay there every Christmas. We love it! Customer service is over the top! The staff always makes you feel welcome. The rooms are always clean and love the spacious bathrooms with walk in showers. This is our hotel and would not stay anywhere else while in Hopkinsville.
Angela
Se hospedó 2 noches en diciembre de 2023
Respuesta de Pam, el 27 dic. 2023
Thank you for taking your valuable time to respond concerning your stay at our TownePlace Suites by Marriott. Our staff was so happy to hear your stay was great! It is always great to know when a guest had a great stay at our hotel. Hope to see you again in the future.
6/10 Aceptable
Burnell
Viaje familiar
10 oct. 2023
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
Nice
Burnell
Se hospedó 2 noches en agosto de 2023
Respuesta de Pam, el 10 oct. 2023
Thank you for taking the time to fill out our online survey. I have shared your score with our staff. We take great pride in our Hampton Inn & Suites and the services we provide for our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
10/10 Excelente
albert
Viaje familiar
31 may. 2023
Le gustó: Limpieza, servicios, condiciones de la propiedad
Everyone was super helpful and polite! Food was good! Pool was very clean as was the lobby! We will definitely be back
albert
Se hospedó 4 noches en mayo de 2023
Respuesta de Pam, el 31 may. 2023
Thank you for taking the time to fill out our online survey with such positive feedback! I have shared your comments with our staff and they join me in thanking you for your kind words. We take great pride in TownePlace & Suites and the services we provide for all our valued guest. We are so glad you enjoyed your stay.We look forward to providing you with wonderful accommodations and experiences each time you are in town.
6/10 Aceptable
Rhonda, Naples
17 mar. 2023
Le gustó: Limpieza y condiciones de la propiedad
Road noise is a little load on 1 side of property so make sure your room is farthest away from highway.
They charged us 16.00 when we used our account on netflix. They said it was a internet fee. Nobody advised of this of this charge. Not a big deal but annoying. The TV did not work upon our arrival. Breakfast just makes bare minimum. If you want to use pool you have to go to property next door. Just an average room stay. I expected a little more from a Marriott property to be honest.
Rhonda
Se hospedó 2 noches en marzo de 2023
Respuesta de Pam, el 20 mar. 2023
Thank you for taking your valuable time to respond concerning your stay at our TownePlace Suites in Hopkinsville, KY. I see that your recent stay wasn't up to par. As you may know providing the highest level of hospitality is our number one priority. Hearing we have fallen below that standard is something we immediately addressed. Please accept our heartfelt apology and know we are working on those issues. We hope you will come again. Thank you,
10/10 Excelente
Ricky
Viaje de negocios
14 feb. 2023
Le gustó: Limpieza y comodidad de las habitaciones
Ricky
Se hospedó 3 noches en febrero de 2023
Respuesta de Pam, el 14 feb. 2023
Thank you for staying with us at the TownePlace Suites. We are so glad to hear that your stay was pleasant and to your satisfaction. The comfort of our guest is our number onepriority and we want to make every guest's stay in our hotel a memorable one by providing outstanding services.I hope our staff achieved the goal of making your stay comfortable by providing outstanding service. It is always a pleasure to hear your feedback about our hotel.
10/10 Excelente
Angela
26 dic. 2022
Le gustó: Limpieza y comodidad de las habitaciones
Great Place to Stay!
GREAT CUSTOMER SERVICE!!! I love the lady that checked us in. Wish I knew her name but she went above and beyond to help us get checked in. We had issues with our reservations, she was awesome. I love staying at the hotel. It’s always clean and the people at the front desks are always so nice. I recommend this hotel to everyone that’s visit’s Hopkinsville!
Angela
Se hospedó 1 noche en diciembre de 2022
10/10 Excelente
Brooke, Alachua
Viaje familiar
3 oct. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very nice room, beds were comfotrable!
Brooke
Se hospedó 1 noche en octubre de 2022
Respuesta de Pam, el 3 oct. 2022
Thank you for staying with us and taking the time to let us know about your stay. We hope your stay was pleasant and to your satisfaction. .Our goal is to provide a comfortable and enjoyable experience to all of our guests, and we appreciate your feedback as it provides us with the opportunity to address any issues immediately.We look forward to your return in the near future.
6/10 Aceptable
Soyica
30 sept. 2022
Le gustó: Limpieza y condiciones de la propiedad
Due to system issues it was not a good stay. No key to get in and out. The lady at the desk was working by herself and doing her best.
Soyica
Se hospedó 1 noche en septiembre de 2022
Respuesta de Pam, el 3 oct. 2022
Thank you for staying with us and taking the time to let us know about your stay. Our goal is to provide a comfortable and enjoyable experience to all of our guests, and we appreciate your feedback as it provides us with the opportunity to address any issues immediately.We look forward to your return in the near future.
2/10 Terrible
Brianna
24 jul. 2022
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicios
Brianna
Se hospedó 1 noche en julio de 2022
8/10 Bueno
Reginald
3 may. 2022
Le gustó: Limpieza y comodidad de las habitaciones
Great Stay
Great stay always use town suites
Reginald
Se hospedó 2 noches en abril de 2022
Respuesta de Pam, el 3 may. 2022
Thank you so much for your amazing review! We hope that you enjoyed your stay at our TownePlace Suites. As you may know providing the highest level of hospitality is our number one priority. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this review.
4/10 Malo
Madeline
Viaje en pareja
24 abr. 2022
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Staff was friendly and helpful. The rooms were not in good condition, room door wouldn’t close all the way and we ended up getting a new room. The new room’s shower leaked due to not having a door. Water temperature would drop or spike randomly. We have stayed at better Marriotts
Madeline
Se hospedó 1 noche en abril de 2022
Respuesta de Pam, el 25 abr. 2022
Thank you for taking your valuable time concerning your stay at our Towneplace Suites by Marriott in Hopkinsville, KY. As you may know providing the highest level of hospitality is our number one priority and hearing we have fallen below that standard is something we immediately addressed. Our maintenance dept is taking care of those things you outlined in your review. Please accept our heartfelt apology and we hope you will come again real soon!
10/10 Excelente
Jongil
Viaje de negocios
21 feb. 2022
Le gustó: Limpieza y comodidad de las habitaciones
Jongil
Se hospedó 1 noche en febrero de 2022
Respuesta de Pam, el 24 feb. 2022
Thank you for responding concerning your stay at our Towneplace Suite in Hopkinsville, KY. It made our staff smile when they saw your score. Our goal is that your stay be 100 perfect and we are so happy you it was! we hope to see you back again real soon.
10/10 Excelente
Christopher
Viaje de negocios
8 feb. 2022
Le gustó: Limpieza, servicios, condiciones de la propiedad
Christopher
Se hospedó 2 noches en febrero de 2022
Respuesta de Pam, el 14 feb. 2022
WOW! This will make our team smile.. So glad you enjoyed your stay with us at the Towneplace Suites... Please come back gain real soon!
2/10 Terrible
Dean
28 dic. 2021
Dean
Se hospedó 7 noches en diciembre de 2021
10/10 Excelente
Koji
11 nov. 2021
Koji
Se hospedó 7 noches en octubre de 2021
Respuesta de Pam, el 5 abr. 2022
Thank you so much!
10/10 Excelente
Sarah
Viaje en pareja
1 oct. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
The hotel was extremely clean (which is most important to me). Our bed was so comfortable! The staff were very friendly. There was a cool outside fire pit that I thought was a nice touch! I didn’t realize it was a pet friendly hotel so that’s just an FYI.
Sarah
Se hospedó 1 noche en septiembre de 2021
Respuesta de Pam, el 1 oct. 2021
WOW! your comments will make our team smile! we are so thrilled you enjoyed your stay with us! We hope you come and stay with us again real soon!
10/10 Excelente
Michael
18 sept. 2021
Le gustó: Limpieza y comodidad de las habitaciones
Michael
Se hospedó 1 noche en septiembre de 2021
Respuesta de Hotel Jeff , el 21 sept. 2021
WOW! We LOVE all those 10's! Thank you so much! We appreciate you taking the time to complete the review. We will see you again real soon!
8/10 Bueno
Rodrick Dewayne, Medina
5 sept. 2021
Rodrick Dewayne
Se hospedó 1 noche en septiembre de 2021
6/10 Aceptable
Stephanie
30 ago. 2021
Le gustó: Servicios y condiciones de la propiedad
Stephanie
Se hospedó 4 noches en agosto de 2021
10/10 Excelente
Rochelle
Viaje familiar con niños
25 ago. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
swimming pool not operable
Rochelle
Se hospedó 2 noches en agosto de 2021
Respuesta de Hotel Jeff , el 21 sept. 2021
Thank you so much for your review. We are SO sorry our pool was inoperable during the stay. We hope to see you soon. Our pool will be up and running for you next season. Enjoy the remainder of 2021!
2/10 Terrible
Zac
Viaje familiar
15 ago. 2021
No le gustó: Limpieza y comodidad de las habitaciones
Charged extra fees without explanation or consent
Zac
Se hospedó 1 noche en agosto de 2021
Respuesta de Frank, el 15 ago. 2021
We do apologize for any misunderstanding that may have occurred.
6/10 Aceptable
Linda
Viaje familiar
12 ago. 2021
No le gustó: Limpieza
Disappointed with bathroom.
Ok except the jets in tub we’re absolutely filthy. We did not get a shower there the entire time we were there. Otherwise, rested good at night.
Linda
Se hospedó 1 noche en agosto de 2021
Respuesta de hotel jeff, el 21 sept. 2021
Thank you so much for taking your valuable time to respond to the Hotels.com survey. Please feel free to contact us directly concerning your bathroom tub jets. Our hotel doesn't offer hot tubs in our rooms and I would like to discuss what area of the tub (jets) you are mentioning in your review. I look forward to speaking with you soon!
10/10 Excelente
David
Viaje familiar
4 ago. 2021
Le gustó: Limpieza y comodidad de las habitaciones
David
Se hospedó 1 noche en julio de 2021
Respuesta de Frank, el 11 ago. 2021
Thank you David! we hope you come back to visit us soon!
6/10 Aceptable
Brent
2 ago. 2021
Le gustó: Servicios y condiciones de la propiedad
No le gustó: Limpieza
Brent
Se hospedó 1 noche en julio de 2021
10/10 Excelente
Cliente verificado
1 ago. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Great place to stay!
Cliente verificado
Se hospedó 1 noche en julio de 2021
Respuesta de Frank, el 11 ago. 2021
Thank you! We hope you come back soon.
10/10 Excelente
Catherine
19 jul. 2021
Catherine
Se hospedó 1 noche en julio de 2021
10/10 Excelente
Cliente verificado
Viaje en pareja
13 jul. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Very clean
Cliente verificado
Se hospedó 2 noches en julio de 2021
Respuesta de Front desk manager, el 14 ago. 2021
Thank you for staying with us! Were glad you enjoyed your stay.
8/10 Bueno
Cliente verificado
7 jul. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Cliente verificado
Se hospedó 4 noches en julio de 2021
Respuesta de Frank, el 15 ago. 2021
Thank you for staying with us, we hope you return soon!
2/10 Terrible
Cliente verificado
Viaje familiar con niños
3 jul. 2021
No le gustó: Limpieza, servicios, condiciones de la propiedad
The pillows were dirty and there was blood on the sheets! Unacceptable!
Cliente verificado
Se hospedó 1 noche en julio de 2021
Respuesta de Frank, el 15 ago. 2021
We do apologize for any negative occurrences you may have encountered during your stay. We hope you will return so we may give you the stay you deserve.
10/10 Excelente
Cliente verificado
Viaje en pareja
2 jul. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Clean property, beautiful area. Front desk was kind of rude, but that did not ruin our stay. We would stay again if in the area.
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de Frank, el 15 ago. 2021
We do apologize for any negative attitude you may have received. We hope you choose to visit us soon!
6/10 Aceptable
Cliente verificado
Viaje familiar
27 jun. 2021
Le gustó: Limpieza
Pool is shut down due to covid and AC in room was barely cooling room. Other than that…. A nice place and very nice work staff
Cliente verificado
Se hospedó 3 noches en junio de 2021
Respuesta de Frank, el 15 ago. 2021
Thank you for staying with us, we hope you visit soon!
10/10 Excelente
Lori
25 jun. 2021
Lori
Se hospedó 2 noches en junio de 2021
Respuesta de Frank, el 15 ago. 2021
Thank you for staying with us, We hope you visit again soon!
8/10 Bueno
Cliente verificado
Viaje en pareja
21 jun. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
The property was nice and clean. Just a little sad the pool was closed.
Cliente verificado
Se hospedó 3 noches en junio de 2021
Respuesta de Frank, el 15 ago. 2021
Thank you for staying with us, we hope you visit soon!
10/10 Excelente
Cliente verificado
Viaje en pareja
14 jun. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Absolutely delightful. A bit more than I wanted to pay but we ended up here because the hotel we originally book was terrible. You get what you pay for and this was worth it.
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de Thank You, el 19 jun. 2021
Thank you for staying with us at TownePlace Suites, Hopkinsville. Your feedback is valuable to us, to continue to create a level of excellence that is expected of our guests.
Thank you again,
James Bland,
Front Desk Manager
TownePlace Suites - Hopkinsville
10/10 Excelente
Cliente verificado
14 jun. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Cliente verificado
Se hospedó 2 noches en junio de 2021
10/10 Excelente
Cliente verificado
Viaje familiar
12 jun. 2021
Le gustó: Limpieza y comodidad de las habitaciones
Very clean and comfortable. Staff was very friendly and accommodating.
Cliente verificado
Se hospedó 1 noche en junio de 2021
Respuesta de James Bland, Front Desk Manager, el 19 jun. 2021
Thank you for staying with us at TownePlace Suites, Hopkinsville. Your feedback is valuable to us to continue to provide excellent service to our guests.
Thank you,
James Bland,
Front Desk Manager
TownePlace Suites - Hopkinville
10/10 Excelente
Cliente verificado
Viaje familiar
1 jun. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
The room was wonderful- spacious and clean with a nice kitchenette.
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de James Bland, Front Desk Manager, el 9 jun. 2021
Thank you for staying with TownePlace Suite, Hopkinsville.
10/10 Excelente
Elizabeth
Viaje familiar
26 may. 2021
Le gustó: Limpieza y comodidad de las habitaciones
Awesome over night stay
Had a wonderful stay and definitely received more than expected.
Elizabeth
Se hospedó 1 noche en mayo de 2021
Respuesta de James Bland, Front Desk Manager, el 26 may. 2021
Thank you, Elizabeth for staying with us at TownePlace Suites, your feedback is important to us, we are glad you enjoyed your stay.
Thank you,
James Bland,
Front Desk Manager.
10/10 Excelente
Cliente verificado
23 may. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
Good staff good room good stay
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de James Bland, Front Desk Manager, el 26 may. 2021
Thank you for staying at TownePlace Suites at Hopkinsville. We are excited that you enjoyed your stay, and look forward to seeing you again.
Thank you,
James Bland,
Front Desk Manager
10/10 Excelente
Cliente verificado
23 may. 2021
Cliente verificado
Se hospedó 1 noche en mayo de 2021
Respuesta de James Bland, Front Desk Manager, el 9 jun. 2021
Thank you for staying with TownePlace Suites, Hopkinsville. Your review about your stay is important to us to train our Front Desk Associates.
2/10 Terrible
Cliente verificado
18 may. 2021
Cliente verificado
Se hospedó 2 noches en mayo de 2021
Respuesta de James Bland, Front Desk Manager, el 1 jun. 2021
So sorry that your experience with us was unpleasant. If you would like please contact me directly so you can talk to me and see if we can better serve you and our guest better next time. Please email me with your concerns. james.bland@hnhospitality.com
10/10 Excelente
Cliente verificado
Viaje familiar
27 abr. 2021
Le gustó: Limpieza, servicios, condiciones de la propiedad
This is a very nice place! Our suite had a working kitchen in it including a dishwasher. The bathroom was amazing! I'll always look for a Towneplace suites every time we travel. Loved it!
Cliente verificado
Se hospedó 1 noche en abril de 2021
Respuesta de James Bland, Customer Service/Front Desk Manager, el 27 abr. 2021
Thank you for those kind words, we try hard at TownePlace Suites to provide a truly exceptional hotel experience. Your feedback is very valuable to us as a team. Thank you again for your stay.
10/10 Excelente
Giselle
22 abr. 2021
Le gustó: Limpieza y comodidad de las habitaciones
We loved the room, kitchen and space. Will definitely stay again at Towne Suites.
Giselle
Se hospedó 1 noche en abril de 2021
Respuesta de James Bland, Front Desk Manager, el 26 abr. 2021
Thank you for your wonderful response. Guest like you make our job so enjoyable. We work hard to make your stay pleasant. Please come and visit us again. You are always welcome at TownePlace Suites Hopkinsville.