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Opiniones de Studio 6 Houston, TX - East

2.5 out of 5
Studio 6 Houston, TX - East
13213 East Fwy, Houston, TX

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 72 de 177 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 33 de 177 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 177 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 177 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 36 de 177 opiniones" "

7.4/10

Limpieza

7.0/10

Servicio y personal

6.8/10

Servicios

7.2/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Jorge

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Maria

Se hospedó 1 noche en junio de 2023

10/10 Excelente

Engel

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Adalinda

Se hospedó 2 noches en marzo de 2023

10/10 Excelente

MAYKOL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy bueno
Excelente relación precio comodidad aseo
Se hospedó 3 noches en junio de 2021
Respuesta de Nancy Y., el 22 jul. 2021
Gracias por compartir su reseña. ¡Nos alegramos de que haya disfrutado de su estancia! ¡Hasta la próxima, dejaremos la luz encendida para usted! Nancy Y. # Team6

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Amplitud
Se hospedó 3 noches en abril de 2021

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
No respetaron el precio pagado en la plataforma ,querían cobrarme más y como me negué me cancelaron
Se hospedó 2 noches en marzo de 2021

6/10 Aceptable

Erika

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
La habitación muy completa y limpia tiene cocina refrigerador muy buena habitación
Se hospedó 1 noche en julio de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza y condiciones de la propiedad
Es muy limpio y está bien equipado. El espacio está muy bien y es bonito
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Cliente verificado

Viaje de negocios, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Me gustó que el espacio es muy bueno y que la habitación estuviera con todo edquipado, es bueno para las personas que pasarán varios días
Se hospedó 1 noche en mayo de 2019

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Servicios
There was a water leak in the bathroom & kitchenette. And there was no hot water or another roll of toilet paper & trashcan
Se hospedó 1 noche en mayo de 2024
Respuesta de Brand Experience Team, el 14 may. 2024
Hi Lisa, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excelente

michael

Viaje de negocios
Le gustó: Servicios
Clean rooms
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 18 abr. 2024
Hi Michael, Thank you for the perfect rating!Natalie #Team6

8/10 Bueno

Lisa

Viaje familiar
Le gustó: Limpieza y servicio y personal
The refrigerator in the room didnt work. We had to get ice to keep our beverages & food cold
Se hospedó 1 noche en marzo de 2024
Respuesta de Brand Experience Team, el 20 mar. 2024
Hi Lisa, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

10/10 Excelente

Ajiah

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing
Se hospedó 3 noches en febrero de 2024
Respuesta de Brand Experience Team, el 12 mar. 2024
Hi Ajiah,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Tewanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
They always keep the room cleaned in stocked nice staff
Se hospedó 4 noches en febrero de 2024
Respuesta de Brand Experience Team, el 21 feb. 2024
Hi Tewanna,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

4/10 Malo

Yolanda

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Brand Experience Team, el 27 feb. 2024
Hi Yolanda,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 Aceptable

Yolanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A 2 star
I been switched to several rooms due to none working amenities that are included in the hotel rooms that are included with my reservation
Se hospedó 3 noches en enero de 2024
Respuesta de Brand Experience Team, el 6 feb. 2024
Hi Yolanda,Here at Motel 6, we’re always trying to do better. We're sorry to hear that you didn't enjoy your recent stay and would like to apologize that your experience wasn’t as good as it could’ve been. We’d love the chance to make it up to you, so hoping to see you again soon.Lilith#Team6

10/10 Excelente

Ralph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was a nice area and comfortable beds
Se hospedó 1 noche en enero de 2024
Respuesta de Nancy Y., el 16 ene. 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 Aceptable

Joseph

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Se hospedó 2 noches en diciembre de 2023

8/10 Bueno

francine

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff are nice and respectful
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Raymond

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our room did not get cleaned everyday...spotted roaches...headboard had carved names in them...32 inch tv in rooms...denys and dings in the wall...great character and great ideas...not good maintenance of property
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

francine

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Shay

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very nice and attentive honestly I don't think I've ever got checked in the hotel that fast.... I will be returning
Se hospedó 1 noche en octubre de 2023
Respuesta de Brand Experience Team, el 31 oct. 2023
Hi Shay,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

francine

Very nice stay here. Front desk staff and housekeeping staff are very nice and welcoming.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 2 oct. 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 Excelente

Sonia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cleanness
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Sonia,Thank you for the perfect rating!Lilith#Team6

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent staff, great rooms.
Se hospedó 1 noche en agosto de 2023
Respuesta de Brand Experience Team, el 18 sept. 2023
Hi Mario,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excelente

Mario

Viaje familiar
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Kitchenette stove 😑
2nd time in this hotel, everything is great, staff is great, but kitchenette does not work, not this time nor last time.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Brand Experience Team, el 12 sept. 2023
Hi Mario, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

8/10 Bueno

Ash

Le gustó: Servicio y personal
Se hospedó 2 noches en agosto de 2023

8/10 Bueno

Jane

Se hospedó 7 noches en julio de 2023

6/10 Aceptable

ashley

Se hospedó 1 noche en junio de 2023

2/10 Terrible

Alicia

No le gustó: Limpieza y condiciones de la propiedad
I called the property a day before i got there and the man on the phone told me check in was at 11am and expedia also says 11am. When i got off my flight and was in an uber i called the property again and a woman told me check in was at 3pm. She ended up helping me get into my room a bit earlier than that which i appreciated, but my caed was charged $25 and she said it wasnt from her end and to contact expedia. It was inconvenient, but since she was nice and allowed me into my room before 3pm i decided that it was fine. During my visit i saw around 6 bugs in my room that i had to buy bug spray for. Once again this was inconvenient but I decided to look past it. Around my third day when i came back from buying bug spray my door was open and some people were painting the door. I asked if i could sit in the office but man at the office said it would take only 10 minutes and i could sit in my room while they did this but my door was open for over 30 mins and i was almost overwhelmed by the smell of paint i had to sit with, not to mention the bugs that were coming in because the door was completely open. The next day the same man told me that my door would have to be open again because they needed to clean the AC. He told me this time as well that it would take 10 mins (it took 40) and once again, flies entered my room because my door was open. Cleanliness and my safety as a solo traveler was not respected and I did not enjoy most of my stay. Please work on this.
Se hospedó 4 noches en junio de 2023
Respuesta de Brand Experience Team, el 27 jun. 2023
Hi Alicia,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

10/10 Excelente

Norah

Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The manager is very kind and makes sure every guest is happy. If there is ever an issue, the manager addresses it promptly and with the utmost respect for his guests.
Se hospedó 1 noche en junio de 2023
Respuesta de Brand Experience Team, el 20 jun. 2023
Hi Norah, We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Maz K. #Team6

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
At least we need a decent WiFi.
It was a long fine print which had 15 sentences and people might not want to read it all late at night. They were saying that they were not responsible for anything happen to us bu it is like they are not responsible with all the disappointing service that they have compared to good ones which would provide normal services. We noticed it at first morning and we did not have time to change the room so our food got spoiled already. We had a broken refrigerator and a weak computer signal. The towels were collected at the first morning and we never got them back. There were so many people living or staying for months or something and there was wet laundry laid out in a way that was disgusting. The place was noisy with highway and some people from some stores outside with sounds of arguing throughout the night. We got some itchiness from the floor while sitting and trying to find a good wifi connection for a long time. We explained the situations but the agent looked the other way and said "Good Day" and that was it...
Se hospedó 2 noches en mayo de 2023
Respuesta de Nancy Y., el 14 jun. 2023
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

10/10 Excelente

Nyshanti

Se hospedó 1 noche en mayo de 2023

2/10 Terrible

Rosa

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Roach infested and unwilling team to help solve the issue. Loud music blaring all night. Yelling and screaming ie. Someone screaming “help” at night.
Se hospedó 1 noche en abril de 2023

8/10 Bueno

HE

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
room clean service everybody
Se hospedó 1 noche en abril de 2023
Respuesta de Brand Experience Team, el 25 abr. 2023
Hi Traveler,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excelente

Hope

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Kaleb

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023

6/10 Aceptable

Ian

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Courteous staff. Grounds looked ok. Kitchen table and bathroom light were broken. Also if freeway noises keep you up steer clear or bring ear plugs.
Se hospedó 1 noche en marzo de 2023
Respuesta de Nancy Y., el 21 mar. 2023
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 Excelente

Gloria

Se hospedó 1 noche en marzo de 2023

4/10 Malo

Ebony

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Ajiah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
They are wonderful

10/10 Excelente

Reganle

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Reganle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2023

2/10 Terrible

Robert

Se hospedó 1 noche en enero de 2023
Respuesta de Nancy Y., el 8 mar. 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 Excelente

Donna

Viaje de negocios, Viaje en pareja, Viaje con mascota
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It is a safe hotel no worries about anything or anyone bothering us or my truck always nic cand friendly only hotel I'll stay at work n Houston Tx
Se hospedó 1 noche en enero de 2023
Respuesta de Brand Experience Team, el 5 ene. 2023
Hi Donna,Thank you for sharing your review. We are glad you enjoyed your stay! Lilith #Team6

2/10 Terrible

Dale

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Rudest hotel staff
Respuesta de Brand Experience Team, el 5 ene. 2023
Hi Dale,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

6/10 Aceptable

Alicia

Se hospedó 1 noche en septiembre de 2022
Respuesta de Brand Experience Team, el 5 ene. 2023
Hi Alicia,Thank you for positivley rating your stay!Lilith#Team6