Gracias por quedarse con nosotros. Nos alegramos de que haya tenido un viaje maravilloso. ¡Esperamos volver a verle pronto!

So happy to see you left a 5/5 review, Arturo. Thank you very much. We can't wait to welcome you back!

Our location is the best, Isaac - so happy that you enjoyed it. Safe travels. See you again soon.

5/5! Thanks a million!

¡Estamos de acuerdo, William! Nuestro hotel es el lugar perfecto para ir de compras y relajarse. ¡Le agradecemos su apoyo y esperamos volver a verle pronto!

You are amazing, Juan! Thank you for rating us a perfect score. It is a pleasure knowing you had a wondrous time with us. We hope to welcome you back soon!

Thank you for staying with us, Jorge. We truly appreciate your support and can not wait to see you again in the future!

Thank you for being our guest at our hotel Joel. We are pleased you enjoyed your time with us! We hope you will choose us every time your travels bring you to the area.

Nuestra principal prioridad es que tenga una estancia agradable, y por su alta calificación, nos complace haber superado sus expectativas. Ha sido un placer recibirle en nuestro hotel, y esperamos volver a darle la bienvenida pronto!

Nothing is more important than your satisfaction, Eduardo! We appreciate your support and look forward to seeing you again soon.

Le agradezco que se haya tomado la molestia de informarme de las deficiencias que ha experimentado durante su estancia. Espero sinceramente que nos permita otra oportunidad de demostrar nuestro verdadero nivel de hospitalidad. Gracias por ser nuestro huésped en nuestro hotel. Nos complace que haya disfrutado de su estancia con nosotros y apreciamos sus elogios sobre nuestra propiedad. Esperamos que nos elija cada vez que sus viajes le traigan a la zona.

Thank you for letting us host your stay, Jorge! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Hola Hector! Quiero que sepas que este tipo de incidentes son bastante raros. Por eso me preocupa mucho cuando ocurre algo así. Si hay algo positivo en ello es que su aportación nos ayudará a perfeccionar nuestras políticas y procedimientos. Esto reducirá aún más la posibilidad de que se repita en el futuro. Gracias por darme esta oportunidad de explicarme y disculparme. Esperamos que vuelva a alojarse con nosotros, ya que estamos seguros de que su próxima estancia será placentera en todos los aspectos.

Hola Jorge! Gracias por tomarse la molestia de dejarnos un comentario. No hay excusa para las deficiencias que ha experimentado. Aunque no hayamos podido demostrar lo contrario, su experiencia no representa en modo alguno el nivel de servicio que somos capaces de ofrecer. Gracias de nuevo por su comentario. Si puedo servirle en el futuro, no dude en ponerse en contacto conmigo.

We appreciate you taking the time to leave us a review, Rodolfo! Your satisfaction is our top priority. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for the wonderful rating, Lucia! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Thank you for staying with us, Guillermo! We are grateful for your review and is glad to know you had a wonderful experience with us. We hope to see you again in the near future!

So happy to see a 5/5 star review, Maria. Thank you for taking time out of your day to let us know how your stay went.See you soon

You are the best, Alberto! Thank you for the 5/5 review.Hurry Back.

Thank you for the perfect rating, Alberto! We are appreciative of your support. It was a pleasure hosting your stay and we look forward to seeing you again in the future!

Thank you for staying with us, Alejandro! We truly appreciate your support. Our staff strives to ensure our guests have a spectacular experience and it is gratifying to know you had a wonderful time. We look forward to hosting your future stay.

We are grateful for your review, Rocio! Thank you for staying with us at the Westin Oaks Houston at the Galleria. We hope to see you again soon!

Hola Rosalia! Ha sido un placer tenerle como huésped en nuestro hotel. Nos esforzamos por ofrecer una experiencia excepcional a cada uno de nuestros huéspedes en todas las áreas de nuestro hotel y sus comentarios nos dicen que estamos cumpliendo nuestros objetivos. Gracias por su agradable cumplido. Esperamos volver a recibirle pronto.

Thank you for the perfect score, Carlos! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Hola Fernando! Gracias por compartir su experiencia. Nos alegra saber que tuvo una estancia maravillosa con nosotros. ¡Esperamos verle de nuevo!

Hola Patricia! Gracias por compartir su experiencia durante su estancia en nuestro hotel. Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto.

Loved seeing you were happy with your visit, Rodolfo! Thank you for the kind review.

Thank you for taking the time to leave us review! We are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Hi Mavy! Thank you for taking the time to leave us a review. We are appreciative of your support and it was a pleasure hosting your stay. Hope to see you again in the near future!

¡Hola Alicia! Gracias por tus amables palabras. Apreciamos su apoyo y no podemos esperar a verte de nuevo pronto. ¡Buen viaje!

Hi Mercedes! Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your support and look forward to seeing you again soon.

Hi Elsie! Thank you for staying with us. We hope to see you again next time!

Love seeing a 5/5 review, MANUEL! Thank you so much for the kind review. We appreciate you.

Hi Salvador! Thank you for taking the time to leave us a review based on your experience. It was a pleasure hosting your stay. We hope to see you again in the near future!

Buenos dias Rosalia,Gracias por tomarse el tiempo de dejarnos un comentario sobre su experiencia. Nuestro personal trabaja duro para asegurar que nuestros huéspedes se sientan como en casa. Le agradecemos a usted y a su familia su apoyo. Esperamos verle pronto!

Hola Jose! Gracias por ser nuestro huésped en nuestro hotel. Nos complace que haya disfrutado de su tiempo con nosotros y apreciamos sus elogios sobre nuestra propiedad. Esperamos que nos elija cada vez que sus viajes le traigan a la zona.

Hola, comprendo lo frustrante que debió ser para usted volver a su habitación y descubrir que aún no lo habían arreglado. No hay excusa para este tipo de descuido. He hablado con nuestro Director de Limpieza y me ha asegurado que se tomarán medidas. Esto nos permitirá asegurarnos de que otros huéspedes no experimenten este tipo de inconvenientes en el futuro. Le agradecemos su apoyo y esperamos volver a verle pronto.

Hi Rodolfo! We appreciate you taking the time to write us your recent experience with our hotel. We value all kinds of honest feedback. We are glad that you had a wonderful stay with us.

Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto.

Hi Charles! We appreciate you taking the time to leave us a review regarding your experience with our hotel. We value all kinds of honest feedback. We are glad that you had a wonderful stay with us.

Hi Alfonso! Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the area.

Buenos dias! Significa mucho cuando nuestros clientes comparten sus experiencias. ¡Nos alegramos de haber podido satisfacer sus expectativas!

Hi Israel- Thank you for the review. If there is anything you were hoping for to increase the score from a 2 to a 5, we would love to know about it. Please feel free to let us know if there is anything we can do for you in the future. Safe Travels

Hi Sandra! Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you at our hotel, and we look forward to welcoming you again soon.

Hi Emilia! Thank you for being our guest at our hotel. We are pleased you enjoyed your time with us. We hope you will choose us every time your travels bring you to the area.

So happy to hear you enjoyed everything, Maria Jose! We appreciate you taking the time out of your day to share your experience with us.Safe Travels,

Hola Linda! Nada es más importante que su satisfacción, así que estamos encantados de que nos haya dado una puntuación perfecta. Agradecemos su apoyo y esperamos volver a verle pronto.

Hola Irene, gracias por ser nuestro huésped en nuestro hotel. Estamos encantados de que haya disfrutado de su tiempo con nosotros y apreciamos sus elogios sobre nuestra propiedad y nuestro personal. Esperamos que nos elija cada vez que sus viajes le traigan a la zona.

Hola Jorge! Gracias por tomarse el tiempo de dejarnos una reseña. Estamos muy agradecidos por su apoyo a The Westin Oaks at the Galleria a lo largo de los años. Esperamos sinceramente poder seguir teniendo el placer de su compañía en el futuro.

Monica, we appreciate you taking the time to leave us a review. We welcome any feedback that will help us improve our level of service and the overall enhancement of the guest experience. We are grateful for your support and do hope that we may have the pleasure of welcoming you back in the future.