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Opiniones de Sonesta Simply Suites Huntsville Research Park

2 out of 5
Sonesta Simply Suites Huntsville Research Park
201 Exchange Place, Huntsville, AL

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 285 de 516 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 160 de 516 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 41 de 516 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 516 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 13 de 516 opiniones" "

9.2/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Ever

Aún no recibo mi dinero que dejé de depósito y ya es casi una semana
Se hospedó 1 noche en mayo de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 13 may. 2024
Lamentamos mucho el retraso. El hotel libera la retención inmediatamente después del check-out, pero es su política bancaria cuando liberan la retención. Algunos bancos tardan entre 7 y 14 días. Si llama a su banco, podrán ver que ya no tenemos los fondos. Espero que esto ayude.

8/10 Bueno

Cristopher

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean , friendly & spacious
Se hospedó 1 noche en mayo de 2024
Respuesta de Lynne, el 21 may. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Uppinder, NEPEAN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very comfortable and convenient, and good price. Exercise room needs a fan.
Se hospedó 2 noches en mayo de 2024
Respuesta de Lynne, el 21 may. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Thomas

Le gustó: Limpieza
Se hospedó 2 noches en mayo de 2024
Respuesta de Lynne, el 21 may. 2024
Hello, We are so please that you enjoyed your stay. Thank You for staying with us.

6/10 Aceptable

Jean

Viaje de negocios
No le gustó: Servicios y condiciones de la propiedad
Limited amenities.
Se hospedó 2 noches en mayo de 2024
Respuesta de Lynne, el 21 may. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Vanetta

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and everything else was in order. They should consider having a continental breakfast.
Se hospedó 3 noches en mayo de 2024
Respuesta de Lynne, el 14 may. 2024
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

6/10 Aceptable

Mark, Oxford

Se hospedó 1 noche en mayo de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 13 may. 2024
We thank you for choosing Sonesta Simply Suites Huntsville. We were disappointed to see that everything did not exceed your expectations. We would love to hear what we can do to improve your experience for next time. As you see by most of our reviews, we want all of our guests to have a 10/10 or 5/5 experience.

10/10 Excelente

Alexandra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 6 may. 2024
We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excelente

Sean

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place felt like home
Se hospedó 1 noche en mayo de 2024
Respuesta de Lynne, el 3 may. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

LaToya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Newly renovated . Beautiful unit with stove top, full size refrigerator, large desk
Se hospedó 1 noche en abril de 2024
Respuesta de Lynne, el 1 may. 2024
We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excelente

Tuyishime

Se hospedó 2 noches en abril de 2024
Respuesta de Lynne, el 30 abr. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Geoff

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A Newer remodel. Clean
Se hospedó 2 noches en abril de 2024
Respuesta de Lynne, el 29 abr. 2024
We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

6/10 Aceptable

Melisha

No le gustó: Servicios
Limited amenities
Se hospedó 2 noches en abril de 2024
Respuesta de Lynne, el 29 abr. 2024
Thank You for staying with us. We appreciate your feedback.

2/10 Terrible

Chandler

No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024

10/10 Excelente

Brachelle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en abril de 2024
Respuesta de Lynne, el 26 abr. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Ceciley, Trion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very clean will stay again
Se hospedó 1 noche en abril de 2024
Respuesta de Lynne, el 24 abr. 2024
Thank You for staying with us. We appreciate your feedback.

4/10 Malo

Josette

Se hospedó 5 noches en marzo de 2024

10/10 Excelente

Valencia

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en abril de 2024
Respuesta de Lynne, el 25 abr. 2024
Thank You for staying with us. We appreciate your feedback.

8/10 Bueno

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very reasonable stay nice rooms the lobby and entryway are a little bit dated and they're doing a major construction on the drive coming in but all in all it was a very good experience I would have rated it great if the lobby was a little nicer.
Se hospedó 2 noches en abril de 2024
Respuesta de Lynne, el 23 abr. 2024
Thank You for staying with us. We appreciate your feedback.

8/10 Bueno

Vantroi

Se hospedó 3 noches en abril de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 13 may. 2024
Thank you for your feedback. We appreciate you choosing Sonesta Simply Suites Huntsville and appreciate the positive guest score. We strive for 5/5, and welcome you back again soon. Feel free to ask for me at the front desk if you would like to share how we can do better. We have a great partnership with Expedia, and I love when I get to meet one of our loyal travelers.

10/10 Excelente

Rodney

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Lynne, el 22 abr. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Lance, Guntersville

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very convenient and great staff.
Se hospedó 1 noche en abril de 2024
Respuesta de Lynne, el 18 abr. 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excelente

Caleb

Se hospedó 2 noches en abril de 2024
Respuesta de Lynne, el 14 may. 2024
Hello, We are so pleased that you enjoyed your stay. We appreciate your feedback.

8/10 Bueno

Tina

Le gustó: Servicio y personal
Se hospedó 8 noches en marzo de 2024
Respuesta de Lynne, el 12 abr. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Aubrey

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Helpful and friendly staff; Clean and quiet.
Se hospedó 3 noches en abril de 2024
Respuesta de Jeff Briner, el 9 abr. 2024
Aubrey, thank you for your kind comments. I will share with the staff.

8/10 Bueno

Anne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Better room and amenities then area business class, hotels, but less expensive. I was really pleasantly surprised at how much I liked this place, and will definitely stay here again when I am in Huntsville.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 8 abr. 2024
Hello, We are happy that you enjoyed your stay. Thank you for your feedback.

8/10 Bueno

Eisden

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We were there for a long weekend. The place was fine, no frills but was clean and quiet. Setup like a former extended stay hotel in that no lobby, breakfast, and sign that maid service is every 7 days but can exchange towels, etc, anytime. Reasonably priced for amenities.
Se hospedó 3 noches en marzo de 2024
Respuesta de Lynne, el 2 abr. 2024
Thank You for staying with us. We appreciate your feedback

8/10 Bueno

Marilyn, Laurel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynne, el 2 abr. 2024
Thank You for staying with us. We appreciate your feedback.

10/10 Excelente

Julie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The suite was very clean, spacious and well-equipped. We would definitely stay here again.
Se hospedó 2 noches en marzo de 2024
Respuesta de Lynne, el 26 mar. 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excelente

Saya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
very nice
Se hospedó 1 noche en diciembre de 2023
Respuesta de Lynne, el 22 mar. 2024
Hello, We are so happy that you enjoyed your stay. Thank You for your feedback.

10/10 Excelente

Andrew

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very accommodating
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynne, el 19 mar. 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

10/10 Excelente

Timothy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Room cleanliness and quiet environment
Se hospedó 1 noche en marzo de 2024
Respuesta de Lynne, el 19 mar. 2024
Hello, We are so happy that you enjoyed your stay with us. Thank you for your feedback.

6/10 Aceptable

Lindsey

Se hospedó 1 noche en marzo de 2024
Respuesta de Lynne, el 8 abr. 2024
Thank You for staying with us. we appreciate your feedback.

10/10 Excelente

Janice

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean, comfortable and quiet. No issues….would stay here again.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 4 mar. 2024
We are so glad you had a comfortable stay with us! Guest service and cleanliness are a top priority! We hope to see you again soon!

10/10 Excelente

Chloe

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Felt clean and safe. Staff was very friendly. Gym was not great just because of how tight the space is. Felt awkward to workout when someone else is in there just because you’re right next to each other but I’m just grateful there was a gym so not complaining about that
Se hospedó 2 noches en febrero de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 4 mar. 2024
Thank you for your feedback! We are so pleased you enjoyed your stay, and we had everything you needed. Noticeably clean rooms are definitely a top priority for us! We hope you will always choose Sonesta Simply Suite whenever you are in the Huntsville area.

10/10 Excelente

Karyn

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
First time staying at Simply Suites and would stay again. Very comfortable and convenient to dining and shopping.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 23 feb. 2024
Hello, We are so please d that you enjoyed your stay with us. Thank You for your feedback.

6/10 Aceptable

Kate

Viaje familiar
Le gustó: Servicio y personal
Mixed Experience
The staff was welcoming and courteous! The variety of smoke odors was unpleasant and disruptive. I was awakened twice by a tobacco odor. The scent of marijuana was frequently in the elevator and hallways. A "musical seat" activity in the parking lot lasted nearly an hour with three vehicles and about a dozen people. Great location and wonderfully convenient!
Se hospedó 5 noches en febrero de 2024
Respuesta de Lynne, el 27 feb. 2024
Hello, We do apologize for the issues that occurred during your stay. We will address the issues mentioned in your survey. We value you as a guest and Thank You for your feedback.

8/10 Bueno

Gayle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property was OK as hotels go. Clean. Room was smaller than expected. I did not like the $100 damage deposit that had to be put down once I got to check in. I didn't see that anywhere in the reservation info. The credit was supposed to be within 10 days and I have yet to see it 20 days later.
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 19 mar. 2024
Hello, Our apologies for the delay of your deposit. Please contact the hotel directly for assistance and ask for extension 415. Thank You

8/10 Bueno

Diane, Dothan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, clean, comfortable bed. Kitchen area was well setup for meal preparation
Se hospedó 2 noches en febrero de 2024
Respuesta de Lynne, el 19 feb. 2024
Hello, Thank You for filling out our survey. We appreciate your feedback.Thank You

10/10 Excelente

Pamela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It’s the most quiet hotel I’ve ever stayed at! Clean rooms.
Se hospedó 2 noches en febrero de 2024
Respuesta de Lynne, el 19 feb. 2024
Hello, We are so pleased that you enjoyed your stay with us. Thank You for your feedback.Thank You

2/10 Terrible

Rachel, Doral

They didn’t have my room available even though I paid for it
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 4 mar. 2024
We are so sorry that something was amiss with your reservation, and we are working to make sure this does not happen again. We hope you will give us another try the next time you are in the area. You can always call me if you have any challenges, and I am happy to help.

6/10 Aceptable

Sarah

Le gustó: Limpieza y servicio y personal
No le gustó: Comodidad de las habitaciones
Not for a romantic get away
As with most hotels, the photos used look like they were taken in the glory days. It was a little run down, but by far not the worst I have seen. The room was nice and it was quiet...getting to the room was where it was uncomfortable. There were most definitely a lot of people who lived there and drugs were an obvious problem. But everyone did keep to themselves.
Se hospedó 1 noche en febrero de 2024
Respuesta de Jennifer Middleton, Director of Sales, el 4 mar. 2024
Thank you for your feedback and positive comments about the nice quiet room. The Sonesta Simply Suites is a purpose-built hotel for long term stays. We focus on providing all the comforts of home and one of the best values in the area. Most of our guests are working long term projects, training, or relocating to the area. Our guests come from all areas of the country and the world, and we get to know most of our guests quite well due to the duration of their stays. They may not live like us, but they are respectful of our building and our other guests as we are a 100% non smoking hotel. Our management team has over 75 years combined experience in the industry and over 8 years managing this hotel together. We treasure our work family and the hard work they do to provide noticeably clean rooms for our guests. Safety, guest service, and cleanliness are top priority. We observe quiet hours so that our guests can be comfortable and live like home. We just completed a refresh in November 2023 and every room received new paint, carpet and flooring as well as updates to the public areas. We also installed a brand new elevator as well as new furniture and electric fireplace in our lobby so that everyone receives the warmest of welcomes. Professional photos were taken in November of 2023 of our actual rooms so that we can be an accurate representation online. We lead the brand in guest service and cleanliness scores as well as extended stay occupancy. We understand that we are not the right fit for a romantic getaway, but if you ever need a long term stay we hope you think of us. We appreciate you giving us a try and would love to help you book another stay in the future.

10/10 Excelente

Mica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 19 feb. 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Bueno

Sharon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 12 feb. 2024
Hello, Thank You for taking our survey. We appreciate your feedback.

8/10 Bueno

Serena

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The rooms are nice.
Se hospedó 2 noches en febrero de 2024
Respuesta de Lynne, el 12 feb. 2024
Hello, Thank You for taking our survey. We appreciate your feedback.

10/10 Excelente

Xavier

Le gustó: Limpieza
Staff was nice, room was clean , shower was excellent
Se hospedó 2 noches en febrero de 2024
Respuesta de Lynne, el 12 feb. 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.

8/10 Bueno

Joseph

Viaje de negocios
Le gustó: Limpieza, servicios, condiciones de la propiedad
Check in was easy. Guy at the counter was cool. The hotel fell like it needs an update. Definitely some smells in the elevator and even walking into my room but overall for one night it wasn't bad. Check out is at 11 and i had room service coming in a little after 10am so that was bs. But again, overall stay wasn't horrible
Se hospedó 1 noche en febrero de 2024
Respuesta de Lynne, el 12 feb. 2024
Hello, Our apologies for the issues you had during your stay. We will address the issues accordingly. Thank You for your feedback.

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best Value for the Price
Stayed here for 3 nights on business travel. Overall it was newly renovated and extremely clean with a very welcoming staff. Some people might not like that there is no breakfast but that didn’t matter to me.
Se hospedó 3 noches en enero de 2024
Respuesta de Lynne, el 2 feb. 2024
Hello, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excelente

Luis

Se hospedó 1 noche en enero de 2024
Respuesta de Lynne, el 21 mar. 2024
Lynne, We are so happy that you enjoyed your stay with us. Thank You for your feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Lynne, el 30 ene. 2024
Hello, We are so pleased that you enjoyed your stay. Thank You for your feedback.