Sala de reuniones

Opiniones de Novotel Hyderabad Airport Hotel

5 out of 5
Novotel Hyderabad Airport Hotel
Rajiv Gandhi International Airport, Shamshabad, RR District, Hyderabad, Andhra Pradesh

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 289 de 662 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 184 de 662 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 98 de 662 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 40 de 662 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 51 de 662 opiniones" "

8.4/10

Limpieza

8.2/10

Servicio y personal

7.4/10

Servicios

8.2/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Sergio

Se hospedó 1 noche en agosto de 2023
Respuesta de Hotel Management, el 19 sept. 2023
Dear Sergio, Greetings From Novotel Hyderabad Airport! We truly appreciate your feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences.Feel Welcome Sukhbir Singh

10/10 Excelente

JOSE ANTONIO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfecto.
Es un buen hotel muy cerca del aeropuerto, tiene servicio de traslados al aeropuerto a cualquier hora. Tiene un buen desayuno.
Se hospedó 1 noche en enero de 2019
Respuesta de Ravi Khubchandani, el 11 mar. 2019
Dear Guest, We truly appreciate your generous appreciation for your recent stay with us at Novotel Hyderabad Airport. We are pleased to learn that you were delighted with our vicinity to the airport, the complimentary shuttle service and the sumptuous breakfast. We earnestly look forward to welcome you back for many more seamless experiences. Feel Welcome

10/10 Excelente

phillip, santiago

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
excelente edificio, a un paso aeropuerto
hotel muy bien en su infraestructura y comodidad de piezas. en mi caso hubo que esperar un rato para check in, y considero que lagunas piezas están lejos del lobby (caminar unos 2 min) y en eso falta mas servicio de ayuda, al menos a la hora qu eyo estuve (10pm). resto muy bien.

6/10 Aceptable

Emilie, costa rica

No le gustó: Servicio y personal
Practical
Very practical as it is right next to the airport. Service was poor. I found it somewhat machist.

10/10 Excelente

Anand Kumar, BANGALORE

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 1 may. 2024
Dear Mr. Kumar,Greetings From Novotel Hyderabad Airport!Thank you for your positive review and choosing Novotel Hyderabad Airport for your recent stay !! We appreciate your positive feedback. We are glad to know that your overall experience was satisfactory. Our Heartists dedicated to providing the utmost support to all our guests and we strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. We hope to have the opportunity to welcome you back in the near future.Feel Welcome, Sukhbir Singh.

8/10 Bueno

Satyanarayana

Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Management, el 29 abr. 2024
Dear Satyanarayana,Thank-you for review. We are glad to know that your overall experience was satisfactory. Should you have any further comments or suggestions, please do not hesitate to reach out to us. We hope to have the opportunity to welcome you back in the near future. Feel Welcome, Sukhbir Singh.

6/10 Aceptable

rajeev

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife didn’t appreciate the service!
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Management, el 22 abr. 2024
Dear Mr. & Mrs. Rajeev,Thank you for taking the time to give us your feedback ! We're sorry to hear that your experience with our hotel was not up to your expectations. At Novotel Hyderabad Airport, we strive to provide all our guests with the highest standards of service, and we are disappointed to hear that this did not happen for you. We understand how important it is for you to have an enjoyable stay, and we apologize for any inconvenience this might have caused. Feel Welcome,Team Novotel Hyderabad Airport

10/10 Excelente

Sudesh

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All good, pleasant place to stay, overseas standard.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sukhbir Singh., el 6 abr. 2024
Dear Mr. Sudesh,Thank you for your positive review. Thank you for choosing Novotel Hyderabad Airport for your recent stay !! We appreciate your positive feedback. We are glad to know that your overall experience was satisfactory. Our staff is dedicated to providing the utmost support to all our guests and we strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. We hope to have the opportunity to welcome you back in the near future.Feel Welcome, Sukhbir Singh.

10/10 Excelente

Khalid, Orlando

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de Sukhbir Singh., el 4 abr. 2024
Dear Mr. Khalid,Thank you for your positive feedback regarding your stay !! We are delighted to hear that you had an extremely great experience. Our staff is dedicated to providing the utmost support to all our guests and we strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. Looking forward to welcoming you back soon.Feel Welcome, Sukhbir Singh.

2/10 Terrible

Harry

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Sukhbir Singh., el 2 abr. 2024
Dear Mr. Harry, Thank you for taking the time to give us your feedback!!We're sorry to hear that your experience with our hotel was not up to your expectations. At Novotel Hyderabad Airport, we strive to provide all our guests with the highest standards of service, and we are disappointed to hear that this did not happen for you. We understand how important it is for you to have an enjoyable stay, and we apologize for any inconvenience this might have caused. If there is anything else we can do for you, please do not hesitate to reach out. Feel Welcome,Sukhbir Singh.

6/10 Aceptable

Nagarjun, MENOMONEE FALLS

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
I only chose it because of proximity to airport. The staff at the restaurant were some of the worst I have seen.
Se hospedó 2 noches en marzo de 2024
Respuesta de Sukhbir Singh., el 17 mar. 2024
Dear Nagarjun, We apologize for the disappointment with the restaurant staff. At Novotel Hyderabad Airport, we strive to offer exceptional service. Your comments have been duly noted and will be taken into account as we continue to improve our facilities. Thank you for bringing these matters to our attention.Feel Welcome, Sukhbir Singh.

6/10 Aceptable

Ravi

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Limpieza
Se hospedó 1 noche en marzo de 2024
Respuesta de Sukhbir Singh., el 17 mar. 2024
Dear Mr. Ravi, We are delighted to hear about your excellent stay with us at Novotel Hyderabad Airport !!We are glad to know that your overall experience was satisfactory. Should you have any further comments or suggestions, please do not hesitate to reach out to us. Looking forward to welcoming you back soon.Feel Welcome, Sukhbir Singh.

2/10 Terrible

Lakshmi

Se hospedó 1 noche en marzo de 2024
Respuesta de Sukhbir Singh., el 4 abr. 2024
Dear Ms. Lakshmi,Thank you for taking the time to give us your feedback !We're sorry to hear that your experience with our hotel was not up to your expectations. At Novotel Hyderabad Airport, we strive to provide all our guests with the highest standards of service, and we are disappointed to hear that this did not happen for you. We understand how important it is for you to have an enjoyable stay, and we apologize for any inconvenience this might have caused. If there is anything else we can do for you, please do not hesitate to reach out. Feel Welcome,Sukhbir Singh.

10/10 Excelente

JEEVAN

Se hospedó 1 noche en marzo de 2024
Respuesta de Sukhbir Singh., el 30 mar. 2024
Dear Mr. Jeevan, Thank you for your positive feedback regarding your stay !! We are delighted to hear that you had an extremely great experience. Our staff is dedicated to providing the utmost support to all our guests and we strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. Looking forward to welcoming you back soon. Feel Welcome, Sukhbir Singh.

2/10 Terrible

LEE MAN CHEONG, Longmont

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I would NEVER book a room at this hotel. I has an unexpected issue with getting a VISA to travel to India. I gave them more than a week notice to cancel the reservation. They were very rude and inflexible
Se hospedó 1 noche en marzo de 2024
Respuesta de Novotel Hyderabad Airport. , el 19 mar. 2024
Dear Mr. Lee, Thank you for your feedback. We are sorry to hear about your experience.We would like to inform you that the reservation made was non cancellable and was non refundable booking. Hence we were unable to make any amendments. Your comments have been duly noted and will be taken into account as we continue to improve our facilities. Best Regards,Novotel Hyderabad Airport.

4/10 Malo

Prasad

No le gustó: Servicios
The price and room conditions are not matching. Poor in room amenities. The mattress squeaks.
Se hospedó 1 noche en febrero de 2024
Respuesta de Sukhbir Singh., el 27 feb. 2024
Dear Mr. Prasad,Thank you for sharing your feedback about your recent stay at Novotel Hyderabad Airport. We apologize for any inconvenience you may have experienced regarding the price and room amenities. We have noted your comments about the mattress and will take them into account for future improvements.Best regards,Novotel Hyderabad Airport.

10/10 Excelente

John

Viaje en grupo
Lovely airport hotel with great facilities and service
Se hospedó 1 noche en febrero de 2024
Respuesta de Sukhbir Singh., el 18 feb. 2024
Dear John,Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us.Feel Welcome,Sukhbir Singh.

10/10 Excelente

Emma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great airport hotel
Se hospedó 1 noche en febrero de 2024
Respuesta de Sukhbir Singh., el 14 feb. 2024
Dear Emma, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us.Feel Welcome,Sukhbir Singh.

10/10 Excelente

prasad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 3 feb. 2024
Dear Prasad,Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us.Feel Welcome,Sukhbir Singh.

8/10 Bueno

Maddy

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 2 feb. 2024
Dear Maddy,Thank you for sharing your feedback with us !! We apologize for any inconvenience caused during your stay. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this.Thank you for choosing Novotel Hyderabad Airport, and we hope to have the opportunity to welcome you back in the future.Feel Welcome,Sukhbir Singh.

10/10 Excelente

SAEED

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 30 ene. 2024
Dear Saeed, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us. Feel Welcome,Sukhbir Singh.

6/10 Aceptable

Radhakrishna

Le gustó: Servicios
The property and rooms need some improvements. Also give better room for short stays as you charge the same room rate.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sukhbir Singh., el 28 ene. 2024
Dear Radhakrishna,Thank you for sharing your feedback with us !!We appreciate your observations regarding the need for improvements in our property and rooms. We apologize for any inconvenience caused during your stay. We value your suggestion for providing better room options for short stays and will take it into consideration.Thank you for choosing Novotel Hyderabad Airport, and we hope to have the opportunity to welcome you back in the future.Feel Welcome,Sukhbir Singh.

10/10 Excelente

Seiichi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 27 ene. 2024
Dear Seiichi, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us. Feel Welcome,Sukhbir Singh.

10/10 Excelente

Seiichi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 27 ene. 2024
Dear Seiichi, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us. Feel Welcome,Sukhbir Singh.

10/10 Excelente

Sarita

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 27 ene. 2024
Dear Sarita, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us. Feel Welcome,Sukhbir Singh.

6/10 Aceptable

Jaya

Le gustó: Limpieza
I stayed because I had a very early morning flight. I called the concierge desk and told them two things: 1. I need to be on the 4:00 am shutt;e 2. Please send someone up to help with my bags. Next morning, nothing. When I called a few minutes after 4:00 am. They were surprised by my request. In other words, they did NOT make a NOTE of the customer request. Disappointing. To say the least. And stressful, as I am 72 years old. I cannot run or hustle. I also need help with bags.
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 24 ene. 2024
Dear Jaya,Thank you for choosing Novotel Hyderabad Airport for your recent stay and for taking the time to share your feedback. We sincerely apologize for the inconvenience you experienced during your departure.We understand the importance of a seamless and stress-free transition, especially for early morning flights. It is unfortunate that our concierge desk did not adequately note your request for the 4:00 am shuttle and assistance with your bags. This lack of communication is not reflective of the high standards we strive to maintain.Thank you for bringing this to our attention. We will address this with our team to ensure that such oversights are not repeated in the future. At Novotel Hyderabad Airport, we value the comfort and satisfaction of our guests, and we appreciate your patience and understanding.We hope to have the opportunity to welcome you back for a much-improved experience.Feel Welcome,Sukhbir Singh.

6/10 Aceptable

Jason

No le gustó: Servicio y personal
Not as good as expected. I’m glad to be out of there. The security guards were more helpful than the hotel staff. Food was subpar. Gym was very dirty, old used towels lying on equipment and nothing to wipe/clean equipment (although it had signs everywhere saying they do before and after each use). Had a two hour massage which was very inexpensive so that was nice and although it was good (not great) some of it was unpleasant and painful - my neck and shoulder hurt afterwards and is continuing to hurt today. Then they tried to charge me $100 to drive me to my next stop a few miles down the road. I took an Uber for $7
Se hospedó 2 noches en enero de 2024
Respuesta de Sukhbir Singh., el 24 ene. 2024
Dear Jason,Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay at our hotel.We are truly sorry to hear that our staff did not meet your expectations. Rest assured, we will address this matter internally to ensure that our team provides the highest level of assistance to our guests.We also regret that the food did not meet your expectations. We appreciate your valuable input and will take it into account as we continue to improve our dining options.Regarding the cleanliness of the gym, we apologize for the oversight. Your comments have been duly noted, and we will make sure to enhance our cleaning procedures to avoid any similar occurrences in the future.We are sorry to hear about your discomfort following the massage. Your feedback regarding this matter has been shared with our spa team for their review and consideration.Finally, we apologize for any confusion regarding the transportation charges. We appreciate your feedback and will evaluate our pricing policies to ensure transparency and fairness.Once again, we apologize for the inconveniences you encountered during your stay. We appreciate your feedback as it helps us improve our services. We hope to have the opportunity to welcome you back in the future.Feel Welcome,Sukhbir Singh.

6/10 Aceptable

Dorothea

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
Personal an der Rezeption braucht 20 Minuten, um 2 Personen einzuchecken, die Übernachtungen wurden vorab online gebucht. Nach unserer Beobachtung ging es bei anderen Gästen auch so langsam. Nachteilig noch, dass es im Restaurant und auf den Zimmern keine Speisekarte gibt, nur ein QR-Code, der funktionierendes WiFi voraussetzt, um das Speiseangebot abzurufen. Leider funktionierte das einloggen ins Hotelnetz nicht, auch die Rezeption konnte nicht helfen. Würde das Hotel nicht noch einmal buchen.
Se hospedó 1 noche en enero de 2024
Respuesta de Sukhbir Singh., el 20 ene. 2024
Dear Dorothea,Thank you for sharing your feedback regarding your recent stay at Novotel Hyderabad Airport. We apologize for any inconvenience you experienced during the check-in process. We have noted your feedback regarding the speed of our reception staff and will take it into account for future improvements.We also apologize for the inconvenience caused by the absence of a physical menu in the restaurant and rooms. We understand that relying on a QR code for accessing the menu can be inconvenient if the WiFi is not functioning properly. We appreciate your feedback and will consider alternative solutions to ensure a seamless dining experience for our guests.Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you back in the future.Warm regards,Novotel Hyderabad Airport

8/10 Bueno

Kirtan K K

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
No le gustó: Servicio y personal
Novotel is a convinient hotel because it is near the airport. The facilities are modern and clean. Food is delicious. But the service staff were extremely disappointing, specially people at reception. We had a very unfortunate event happen and after staying 4 days, with a booking of 3 rooms… and because of policies they were so inflexible and unaccommodating to the situation. You would expect that after paying thousands of dollars the hotel would be able to find a way around a booking problem situation.
Respuesta de Sukhbir Singh., el 20 ene. 2024
Dear Kirtan K K,Thank you for sharing your feedback regarding your recent stay at Novotel Hyderabad Airport !! We apologize for any inconvenience caused due to our booking policies. We understand your frustration and will take your feedback into account. We are glad to hear that you found our facilities clean and our food amazing. We appreciate your kind words and hope to have the opportunity to welcome you back in the future.Feel Welcome,Novotel Hyderabad Airport.

8/10 Bueno

Andrew

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 13 ene. 2024
Dear Andrew,Greetings From Novotel Hyderabad Airport! Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

8/10 Bueno

Raoul

Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 9 ene. 2024
Dear Raoul,Greetings From Novotel Hyderabad Airport! Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

6/10 Aceptable

Nassir

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Good rooms just avoid the spa services
The hotel room was nice, the bed is comfortable. We had a bit of trouble communicating with the hotel staff but nothing major. The spa services were very disappointing. The person at the spa reception was very pushy trying to sell as much as he can. The massage was very poor, the therapist rushed it and was very mechanical.
Se hospedó 1 noche en enero de 2024
Respuesta de Hotel Management, el 13 ene. 2024
Dear Nassir, Greetings! Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. Glad that you liked our rooms, We are sorry that your experience did not meet your expectations on our spa services; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport

10/10 Excelente

Katsunori

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sukhbir Singh., el 31 dic. 2023
Dear Mr. Katsunori,Thank you for taking the time to share your experience with us !! We are pleased to hear that your stay at Novotel Hyderabad Airport was overall good. We strive to create a comfortable and enjoyable atmosphere for our guests and we are glad that we were able to deliver this. We are always looking for ways to improve and value any feedback we receive from our customers. We appreciate your feedback and we look forward to welcoming you again soon !! Feel Welcome, Sukhbir Singh.

10/10 Excelente

Narasimha, Dartford

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 30 dic. 2023
Dear Narasimha,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

10/10 Excelente

Bala

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sukhbir Singh., el 2 feb. 2024
Dear Bala,Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us.Feel Welcome,Sukhbir Singh.

10/10 Excelente

Murali

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Limited options to shop around for basic needs
Se hospedó 1 noche en diciembre de 2023
Respuesta de Hotel Management, el 19 dic. 2023
Dear Murali,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We regret for limited options around the vicinity, as you aware that hotel is located in Aerocity. However, on next visit please do let us know, if basic needs to arranged and we will be happy to organize it.We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

10/10 Excelente

Rahul

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sukhbir Singh., el 18 dic. 2023
Dear Mr. Rahul, Thank you for taking the time to review your stay with us at Novotel Hyderabad Airport !!We are delighted to hear that you had an enjoyable experience and enjoyed our hospitality and accommodations. We strive to provide an excellent service experience for our guests, and it's wonderful to know that we achieved this. We look forward to welcoming you back soon for more memorable stays with us. Feel Welcome, Sukhbir Singh.

10/10 Excelente

Ram

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Front Desk service is excellent and security staff are good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sukhbir Singh., el 18 dic. 2023
Dear Ram,Thank you for your kind review. We appreciate your positive feedback about our Front Desk and security staff.At Novotel Hyderabad Airport, we prioritize guest satisfaction as our top priority and strive to create a comfortable and pleasant experience for all our guests. We are thrilled to hear that you had a positive experience with the Front Desk and security staff during your stay.We look forward to welcoming you back to Novotel Hyderabad Airport soon. Feel Welcome, Sukhbir Singh.

10/10 Excelente

Seiichi

Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 8 dic. 2023
Dear Seiichi,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

6/10 Aceptable

JYOTHSNA D

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sukhbir Singh., el 20 nov. 2023
Dear Guest,Greetings from Novotel Hyderabad Airport!Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Sukhbir Singh.

8/10 Bueno

Masayuki

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
インドで安心して泊まれるホテル
出張時に利用しましたが、空港にも近く清潔でゆっくり過ごせるホテル。
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Management, el 19 nov. 2023
Dear Masayuki,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

10/10 Excelente

Michael

Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 22 nov. 2023
Dear Michael,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

10/10 Excelente

Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Comfortable stay. Only thing is I could not adjust air conditioning
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 20 oct. 2023
Dear Ann,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We do understand the concern expressed, we have made a note for required action.We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences.Feel Welcome Sukhbir Singh

10/10 Excelente

Sharatendu

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
great stay, 5 star
Se hospedó 1 noche en octubre de 2023
Respuesta de Hotel Management, el 6 oct. 2023
Dear Sharatendu,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences. Feel Welcome Sukhbir Singh

10/10 Excelente

Miguel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Closed ton the airport
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 29 sept. 2023
Dear Miguel,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences.Feel Welcome Sukhbir Singh

6/10 Aceptable

Banu

Viaje familiar
Le gustó: Limpieza y servicio y personal
Convenient to airport. Staff was helpful. Expensive for average service. Only stayed because early morning flight otherwise there are better hotels at downtown with better service and lower cost.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 16 sept. 2023
Dear Banu, Greetings! Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport

10/10 Excelente

Alisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only stayed 3 hours before flight but enjoyed it.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 16 sept. 2023
Dear Alisa, Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences.Feel Welcome Sukhbir Singh

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Servicio y personal
try your best to avoid
Staff were rude... my wife was trying to get help on printing couple of documents and had to ask 4-5 times. They were not responding properly avoid overpriced bar unless you want to pay 2-3x starbucks prices for coffee and 4-5x drink prices to usual.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 8 sept. 2023
Dear Kiran, Greetings!Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport

10/10 Excelente

Rajendra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 7 sept. 2023
Dear Rajendra,Greetings From Novotel Hyderabad Airport! We truly appreciate your generous feedback on your recent visit to Novotel Hyderabad Airport. Thank you for rating us on your recent experience at our Hotel. We hope you will give us many more opportunities to welcome you back soon and create more memorable experiences.Feel Welcome Sukhbir Singh

2/10 Terrible

Murali

No le gustó: Servicio y personal
Did not use the booking as the rental booking was denied . Made us to pay cash locally with a new reservation.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Hotel Management, el 7 sept. 2023
Dear Murali, Thank you for taking the time to tell us about your experience at the Novotel Hyderabad Airport. We are sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies.At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Feel Welcome, Novotel Hyderabad Airport