4/10
We stayed for 4 nights at Best Western Inn Plus to explore Ilulissat. The positives - (a) hotel is located centrally and close to supermarkets and restaurants, (b) staff at the reception were nice and helpful. Biggest negative is the service at the restaurant. The staff make no attempt to accommodate vegetarians despite the fact that their website lists multiple options on the menu. They take a dinner reservation at 8:30 pm but majority of the menu options are not served and kitchen closes at 9 pm which they don’t mention when taking the order. The restaurant manager (Erin) was too busy and doesn’t even offer bread. The breakfast experience was even worse. One of the staff members (Jasmine) was super rude and bluntly says “you need to leave” just few minutes past 10 am. If you don’t allow customers to sit in the restaurant beyond 10 am then don’t allow them in at 9:55 am. Finally, they packed to-go breakfast one of the days with ham despite multiple confirmations that we are vegetarian.
Krishna
Se hospedó 4 noches en junio de 2025