Exterior

Opiniones de The Marquis

4 out of 5
The Marquis
Upper Street, Ipswich, England

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 60 de 76 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 13 de 76 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 76 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 76 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 76 opiniones" "

9.8/10

Limpieza

9.8/10

Servicio y personal

9.0/10

Servicios

9.8/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful hotel, shame about the food.
A lovely comfortable hotel with beautiful decor and warm friendly staff. Rooms are not sound proofed- so you are able to hear a lot of noise around dinner time. The room it self was beautiful, with a comfortable bed and cosy lighting. The bathroom was nice- the shower was wonderful. Unfortunately our trip was let down by the food! My husband had a full English breakfast, in which we did have to complain as the sausage appeared to be raw. They apologised profusely, took our plates and spoke to the chef, on his return he told us the sausage was probed and was certainly cooked, however the sausage was pink as they have pink preserve in them! Is this a thing? I certainly haven’t come across this before. Surely a good sausage wouldn’t need “pink preserve” in it ! £4 was take off my husband’s £20 breakfast as good will- even though he only had 20% of his breakfast due to being put off.
Se hospedó 1 noche en febrero de 2024

8/10 Bueno

mandy

Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Scott

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Belinda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing
Fantastic place to stay. We stayed in the bridal suite on the night after our wedding and it was beautiful.
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Edward

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely location and views.
Lovely location & view, good size rooms, good service and nice food at dinner and breakfast. Food was towards the pricey end but it was worth it. We will definitely return.
Se hospedó 2 noches en septiembre de 2023

8/10 Bueno

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Definitely a wedding night to remember!
We spent our wedding night at the Marquis, it was the best night to end a perfect day. The venue is absolutely stunning, we stayed in the Cornwallis Suite. Would highly recommend to anyone looking for a romantic get away, with amazing views from the balcony. All staff from the front desk to the chefs in the kitchen were all so nice, I’ve never stayed in a hotel with a more welcoming feel to it. Thank you to everyone there for making it so special for us.
Se hospedó 1 noche en agosto de 2023

8/10 Bueno

Ray

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Chloe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel
Se hospedó 1 noche en julio de 2023

10/10 Excelente

liam

Se hospedó 1 noche en julio de 2023

10/10 Excelente

Mark

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful restaurant/patio area overlooking river/fields.
Se hospedó 2 noches en mayo de 2023

8/10 Bueno

Tony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Mark

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Pauline

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The Marquis is excellent. The food and service is amazing. Rooms are really clean and comfortable. We will definately be going again.
Se hospedó 1 noche en mayo de 2023

10/10 Excelente

Jenkins

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great staff Great facility, location Great food, wine Just a must visit location
Se hospedó 1 noche en abril de 2023

10/10 Excelente

Victoria

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was beautiful, the room was clean and warm. We had a fantastic stay, just wish we could of stayed for longer! The only negative I have is that there was building work going on which we weren’t aware of before we booked, however we stayed over a bank holiday so it didn’t effect our stay.

10/10 Excelente

Mark

Se hospedó 1 noche en enero de 2023

8/10 Bueno

sarah

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Beautiful but over priced
Unfortunately not dog friendly Parking quite away particularly as weather was wet Room was lovely no complaints but expensive Food over priced especially as portions not very big so didn’t stay for breakfast as bacon sandwich was £22🙃
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Jordon

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Sam

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic first stay at The Marquis! Was welcomed straight away with a room upgrade. The room was spotlessly clean and very spacious. Highly recommend eating in the restaurant, food was delicious! We will be back!

10/10 Excelente

Mark

Se hospedó 1 noche en octubre de 2022
Respuesta de Becca, el 19 oct. 2022
Thank you very much indeed for sharing your rating with us! The Marquis hopes to see you return. Kindest regards, Becca

10/10 Excelente

Anthony

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2022
Respuesta de Becca , el 11 oct. 2022
Hi Anthony, thank you for choosing the Marquis and leaving us a fantastic rating. Myself and the team hope to see you back again! Kindest regards, Becca

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent service and food
It was amazing, the food was beyond belief and the room was so comfortable. Apart from the access from the walk from the car park due to the building work, everything was just perfect.
Se hospedó 1 noche en octubre de 2022
Respuesta de Becca, el 11 oct. 2022
Good afternoon, we are thrilled to hear you had such a lovely stay with us. As you can imagine it is very rewarding for the team to receive such positive feedback and we are very grateful to read yours. I appreciate your concern for the car park distance, we are doing our best to help out guests during this temporary situation. We hope to have you stay again, maybe next time our exciting expansion will be finished and you can try out our spa facilities. Kindest regards, Becca

10/10 Excelente

Margaret

Se hospedó 1 noche en septiembre de 2022
Respuesta de Becca, el 3 oct. 2022
Hi Margaret, we are thrilled to receive top marks! We hope you return to the Marquis very soon. Kindest regards, Becca

10/10 Excelente

Gal

Se hospedó 1 noche en septiembre de 2022
Respuesta de Becca, el 12 sept. 2022
Thank you for sharing your rating with us. We hope to give you another 10/10 experience soon! Kindest regards, Becca

8/10 Bueno

Elizabeth

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable bed and room was quiet despite facing the main road. The staff very friendly. We were dissatisfied in our meal the quality was not up to the last time we were here
Se hospedó 1 noche en septiembre de 2022
Respuesta de Becca, el 7 sept. 2022
Hello Elizabeth, your feedback means a lot to us. We are pleased to hear you found great comfort in the room. I'm sorry our food missed the mark on this occasion, we value our guests feedback as this helps us do better next time. We all hope to see you back again soon. Kindest regards, Becca

10/10 Excelente

Mark

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel Great location Great staff Food lovely
Se hospedó 1 noche en septiembre de 2022
Respuesta de Becca, el 6 sept. 2022
Hi Mark, we thank you for leaving us a pleasant review. We hope you return for another stay with us very soon. Kindest regards, Becca

10/10 Excelente

Lee

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We stayed in the ground floor room, separate from the main building and it was superb. One recommendation would be to have some plants or something on the patio to keep it private from the people on the main terrace.
Se hospedó 1 noche en agosto de 2022
Respuesta de Becca, el 31 ago. 2022
Good morning Lee, thank you for reviewing our property. Our valley suites are a very popular choice for those looking for a room that gives that little bit extra! We will take your recommendation on board, it's helpful to hear improvement opportunities from our guests so thank you. We hope to have you stay again. Kindest regards, Becca

8/10 Bueno

Colin

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were very helpful and friendly. Good quality of service. Good quality building and room presentation. Good location. Overall vib, very positive. Access to rooms difficult for the less mobile. Distance from car park to reception too long and without cover. Building works on property redevelopment gave a poor first impression. Breakfast too expensive and no simple/basic choices. No bespoke storage for bikes.
Se hospedó 2 noches en agosto de 2022
Respuesta de Becca, el 17 ago. 2022
Good morning Colin, we appreciate all your comments on our property! I'm so glad to hear your praises regarding our staff, I will be sure to pass this along. It makes us very happy that your overall experience was positive and we hope to see you return very soon, or to see the completion of our expansion. I apologise the expansion had some effects on your stay, I can assure you these are all temporary. We are sorry to hear the breakfast choices did not meet your needs, its always worth asking your server what exactly you are looking for as we try our very best to adapt to each guests needs. Please contact us if you would like to chat about anything further. Kindest regards, Becca

10/10 Excelente

Patrick

Se hospedó 2 noches en julio de 2022
Respuesta de Becca, el 18 jul. 2022
Hi Patrick! Thank you for taking the time to leave us a review. We hope to have you stay with us again very soon! Kindest regards, Becca

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short Break
We spent two midweek nights at the Marquis. Major building works were being carried out. This did not effect our stay. We booked an evening meal for one night. The food was very good but overpriced. The wine was also good but again overpriced, in our opinion. We did have breakfast. Because we didn’t want a large one, we chose two sweeter dishes. But again, we just thought it was on the expensive side. Our room was lovely. Bed & pillows both comfy. The shower was very good. The staff were friendly. It was difficult to get anyones attention when we were on the lower terrace to order drinks. There were staff about but their attention was elsewhere. Would we stay again, possibly.
Starter
Lobster & beef Wellington
Breakfast
Dessert
Se hospedó 2 noches en junio de 2022
Respuesta de Becca, el 7 jul. 2022
Hi Patricia, thank you for leaving us such a lovely review alongside some wonderful photos! We are thrilled the building work did not affect you guys, and hopefully we can welcome you again sometime in the future! Our prices are set as they are with reasons including the use of fine produce for all of our dishes, of which many are locally sourced. We are lucky to have such an experienced and professional kitchen team who deliver to an exceptional standard 24/7. Our hotel rooms do offer amazing comfort and we are glad you experienced this with your stay. Thank you again for sharing your experience at the Marquis. Kindest regards, Becca

10/10 Excelente

Gary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Can’t wait to come back
We had a 1 night stay at The Marquis. The food was amazing, both dinner and breakfast were cooked to a very high standard and both delicious. The staff were all lovely and couldn’t do enough to make our stay comfortable. The room was immaculately clean and very comfortable. I woke up feeling more relaxed and pain free than I do in my own bed. The setting is stunning and although they have building work going on for their next adventure it was very discreet and barely noticeable. We will definitely be back.
Se hospedó 1 noche en mayo de 2022
Respuesta de Rose, Reception Manager , el 16 jun. 2022
Hi Gary! I am so glad to hear you had such a wonderful stay and experience with us at The Marquis. We look forward to welcoming you back in the future for another great stay and restful nights sleep! Kindest regards,

10/10 Excelente

Colin

Se hospedó 1 noche en mayo de 2022
Respuesta de Rose, Reception Manager., el 5 jun. 2022
We are so glad you enjoyed your stay with us & hope to see you again soon! Kindest regards,

10/10 Excelente

Gene

Viaje familiar
Le gustó: Limpieza y servicio y personal
Lovely room , beautiful view , delicious dinner ,comfy bed !
Se hospedó 1 noche en mayo de 2022
Respuesta de Rose, el 11 jun. 2022
Good afternoon Gene, I'm so glad to hear you had a lovely stay with us and enjoyed your dining experience too. We hope to see you again in the near future, even if its just to have dinner in our restaurant! Kindest regards, Rose Reception Manager

10/10 Excelente

Helen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Memorable stay
Se hospedó 1 noche en abril de 2022

10/10 Excelente

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All of the people are very friendly , cheerful , happy , excellent choices for breakfast and evening meals. All areas are very clean indeed. Would highly recommend this hotel.
Se hospedó 2 noches en febrero de 2022

10/10 Excelente

Ian

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A wonderful venue, full of charm, well managed and immaculately clean
Se hospedó 1 noche en enero de 2022

8/10 Bueno

MICHAEL

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the room was small and overpriced, all food at an additional cost but very good,the staff were excellent throughout.
Se hospedó 1 noche en enero de 2022

10/10 Excelente

Caroline

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A bit of luxury!
Beautiful room, immaculate hotel. Near to lovely walking country at the Stour estuary - and pretty towns and villages. Huge portions at breakfast!
Se hospedó 2 noches en diciembre de 2021

10/10 Excelente

Mark

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel great, staff brilliant lovely location
Se hospedó 1 noche en noviembre de 2021

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Quality all the way
From tastefully decorated rooms with top quality linens to an exquisite dining experience, this hotel scores in all categories. It was so good we changed our plans and stayed longer.
Se hospedó 1 noche en octubre de 2021

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was amazing. The food was good, but the portions were way too large for the style of dining. Room was well presented.
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Margaret

Se hospedó 2 noches en septiembre de 2021

10/10 Excelente

Ian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Perfect for a one night get away!
Wonderful one night stay. Fantastic service from all staff. Great food and great room. Thanks.
Se hospedó 1 noche en septiembre de 2021

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
Disappointing.
Unfortunately I was overall disappointed with my stay. While staff were friendly and helpful and can the building beautiful, the cleanliness of our room was quite poor. The bath had a good 15/20 hairs in it from the previous guest, the bottom bed sheet had a hole in it and the duvet cover had a stain on it. I also found a couple of hairs in the bed. The beautiful bathroom had a gathering of 20+ dead flies and dust on a ledge and the shower trap was too disgusting to think about! The toilet brush was also awful. The toilet had a very poor flush, one of the bath towels was very shabby, almost threadbare and one tea cup had a crack in it. My room was out the front and while the mattress was very comfy and of good quality, I had a bad nights sleep with a fair amount of road noise and other noise from the restaurant and other guests. I wouldn’t stay at this hotel again or recommend it to others.
Se hospedó 2 noches en agosto de 2021

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel in a beautiful location, with plenty of outside tables to enjoy! Very comfortable room. Definitely coming back!!
Se hospedó 3 noches en mayo de 2021

10/10 Excelente

Leo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fabulous stay
Very relaxing, upmarket hotel with great service and wonderful views.
Se hospedó 1 noche en mayo de 2021

10/10 Excelente

Jake

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay at The Marquis was superb! Really friendly and kind staff, the room was lovely and clean. And the views from the garden were unmatched!
Se hospedó 1 noche en septiembre de 2020

8/10 Bueno

Tony, Essex

Le gustó: Limpieza
Brilliant service and aware of social distancing. Food was superb. Rooms spotless.
Se hospedó 1 noche en agosto de 2020

10/10 Excelente

Kay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2020