Hi Jennifer, Thank you for your fantastic review! We're delighted to hear that you enjoyed the great location and spaciousness of our property, especially the outdoor area. We appreciate your feedback regarding the need for additional towels, pillows, and kitchen items. We're always looking to improve and ensure our guests have everything they need for a comfortable stay. We'll take your suggestions into consideration and look to add these extras to enhance the experience for all future guests. Thank you for recognizing the value we offer. We look forward to welcoming you back, hopefully with all the added comforts that will make your next stay even better! Warm regards, Arnaldo

Hi Brian, Thank you for taking the time to share your feedback. I am truly sorry to hear that your experience did not meet the high standards we strive to uphold. Your comments are crucial in helping us improve, and I appreciate your honesty. I apologize for the discrepancies you noted between our listing photos and the actual state of the condo upon your arrival. Since your stay, we have taken significant steps to address these issues: the condo has been freshly painted, the furniture and rugs have been updated, and we've made repairs to the kitchen cupboards. Regarding the safety concerns you raised about the fire alarms and the locks, these have been fully updated to ensure our guests' security and peace of mind. We've also taken care to enhance the overall cleanliness and have restocked the kitchen with essential supplies, including salt and pepper, to ensure a more welcoming and functional environment. We're committed to providing a pleasant and comfortable stay for all our guests, and I'm disheartened to learn about your experience. We have since made considerable improvements and hope that you might consider giving us another chance to prove the quality and hospitality our guests typically enjoy. Thank you once again for your feedback, and please know that we take it seriously in our ongoing efforts to improve. Warm regards, Arnaldo

Hi Isabela, Thank you again for your valuable feedback. We wanted to update you and future guests that all the issues you mentioned have been addressed. We've ensured that the kitchen is fully stocked with all necessary utensils, including butter knives, for larger groups. The fourth bedroom has been updated with appropriate furniture for storing clothes, enhancing comfort and convenience. We're committed to continuously improving our property and the experiences of our guests. Thank you for helping us enhance our service. We look forward to welcoming you back to a refreshed and even more comfortable environment on your next visit! Warm regards, Arnaldo

Hi Gaila, Thank you for sharing your feedback, and we sincerely apologize for any inconvenience you experienced during your stay. We've taken your comments to heart and have addressed all the issues you mentioned. We've thoroughly cleaned the property and made sure all furnishings are in top condition for our guests' comfort. Additionally, we've restocked the kitchen with ample supplies and ensured that all appliances are properly labeled and functional. We're glad to hear that you enjoyed the outdoor space, pool, and grounds, and we're committed to providing a great experience for our guests. If you decide to stay with us again, we're confident you'll have a much more satisfying experience. Thank you for your valuable feedback, and we hope to welcome you back soon! Warm regards, Arnaldo

Hi David, Thank you for your positive review! We're delighted to hear that the unit met your expectations and that everything worked perfectly for you. It's great to know that you enjoyed the perfect location. We appreciate your recommendation and hope to host you again in the future! Best regards, Arnaldo