No hot water they reduce the water temperature after 10 am to save money in a 4 star hotel ???, very small room for the double superior see view room, non professional staff with 0 English, No coffee machine or toaster are working in their disaster and very poor breakfast, they keep bothering you even if you hung the sign for not nocking the door on you room door. No coffee or tee or even water in the room. it was a terrible experience compare to the other hotels that i have been during my previous visits to Istanbul. don't even think to go there.