Dear Laura,thank you for staying at Erboy Hotel.I am very happy to know that overall you have enjoyed your stay with us.If you make a reservation with breakfast included it comes for a much lesser price. If guest's reservation does not include breakfast all of our guests are welcome to have a look at our buffet selection before making a decision to join the breakfast.We use only prime quality local ingredients, fresh fruit and vegetables and our hot dishes are cooked from scratch every morning by our skilfull guests. We are able to cater for specific dietary requirements too. We serve out breakfast with outmost care for food safety and hygene as well as nutritious value and taste.We hope to have a chance to welcome you again in the future and provide you with a trully excellent stay.Kind regardsEgle

Dear Jimena,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay and our service.The location of the hotel is truly outstanding with Hagia Sophia, The Blue Mosque, Basilica Cistern, Topkapı Palace all within short walking distance.Thank you for finding time to share your experience with us.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Luis Fernando,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay. It was our joy hosting you as well.The location of the hotel is really outstanding, with all historical and cultural sites just round the corner.We hope to have a chnace to welcome you again in the future.Kind regardsEgle

Dear Antonio,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay with us. It hass been our pleasure hosting you and we are very grateful for you finding the time to share your positive experience with others.We hope to have a chance to welcome you again in the future!Kind regradsEgle

Dear Ruben,thank you for staying at Erboy Hotel.I am glad to know that overall you have enjoyed your stay.It was our joy hosting you and we hope to have a chance to welcome you again.Kind regardsEgle

Dear Guillermo,thank you for staying at Erboy Hotel.I am very happy to know that you enjoyed your stay.It was our pleasure hosting you.We hope to welcome you soon again.Kind regardsEgle

Estimado Andre,muchas gracias por su revisión encantadora y calificación superior. Estamos muy contentos de que haya elegido quedarse con nosotros y de que haya disfrutado de su estadía. Fue un placer recibirlo y esperamos darle la bienvenida nuevamente. SaludosEgle

Estimado señor Rafael,Gracias por su encantadora reseña. Fue nuestro placer recibirlos. Estoy feliz de que haya disfrutado de su estancia. Esperamos darle la bienvenida nuevamente.Atentamente

Dear Francisco, It is lovely hearing from you and we are very happy to know that you have enjoyed your stay with us. It has been our pleasure hosting you. Thank you so much for your kind words and for staying at Erboy Hotel. We hope to have a chance to welcome you again in the future. Kind regards Egle

Dear Guest, Thank you for great review and top points. I am happy you enjoyed your stay. We hope to welcome you soon again. Kind regards Egle

Dear Bernardo, thank you for your amazing feedback. I am very glad to know you enjoyed our Hotel and our service. We all always try to help our guests with whatever it is to help them enjoy their careless holiday or to relieve the stress of a business trip. It was our joy hosting you and we hope to welcome you soon again. Kind regards Egle

Dear Teresa,Thank you for sharing your positive feedback with us! We’re thrilled to hear that you enjoyed your stay at our hotel.Our prime location, within walking distance to various tourist attractions, is indeed one of our key features. It’s wonderful to know that you found it convenient and appreciated the proximity to popular sites.We take great pride in our friendly and professional front desk staff. Ali, in particular, is an asset to our team, and we’ll be sure to pass on your kind words to him. Providing excellent service is our top priority, and we’re delighted that Ali made a positive impression on you.Thank you for recommending our hotel! We look forward to welcoming you back on your next visit.Kind regardsEgle

Dear Mohammed,thank you for staying at Erboy Hotel.I am glad to know that overall you have enjoyed your stay, but regret that your experience was not entirely great.Please know that we take your feedback seriously and an investigation will be launched and re-training provided where necessary.We are grateful for your sharing your experience with us and we will use it to improve our guest experience.We hope to have a chance to welcome you in the future.Kind regardsEgle

Dear Yahaira,thank you for staying at Erboy Hotel.I am glad that you enjoyed your stay with us. We are grateful for your top rating.We hope to have a chance to welcome you back again.Kind regardsEgle

Dear Jody,it was our joy hosting you at Erboy Hotel.I am very glad to know that you enjoyed your stay with us.We are very grateful for your top rating and your kind words.I hope we would have a chance to welcome you back again in the future.Kind regardsEgle

Dear Kento,thank you for staying at Erboy Hotel.It was our joy welcoming you in Istanbul.I am very glad to know that you enjoyed your stay with us. The location of the hotel is wonderful, because there are lots of museums, historical places and cultural and historical sites near buy. In the surrounding streets there are also many lovely cafes and restaurants.We are very grateful for your refiew.We hope to welcome you again.Kind regardsEgle

Dear Mohammed Shehzad Hamim,thank you for staying at Erboy Hotel.I am very happy to know that overall you have enjoyed your stay with us.It was our pleasure hosting you and we are very gratefull to you for finding time to share your experience with us. We take your feedback seriously and we will work on improving the quality of the services we provide.We hope to have a chance to welcome you back again.Best regardsEgle

Dear Julius,thank you for staying at Erboy Hotel.-you have been informed of the bed sizes before your arrival to the hotel and there has been a lot of communication back and forth in order to secure you the room according to all of your wishes. Our beds are standard sizes and you had been provided exact dimensions beforehand.-upon your request the bed sheets have been replaced daily, providing additional layers for your comfort. We use bed sheets and covers of 100% cotton thin thread weave offering that smooth feel and good wear.- if our guests make a reservation without breakfast and still wish to join our breakfast service, they would be requested to pay for it. All of our guests regardless of the reservation type are treated with respect and friendliness.-upon your check-in we mentioned that we have a New Year's Eve's dinner event at our hotel and provided you with a copy of the menu. We are very sorry it made you feel pressured.- 4 star hotel rating is provided by the Turkish Ministry of Culture and Tourism after long examinations, ratings and audits.- all items have been placed in your rooms as per hotel standard, after your additional requests, additional items were provided to you as a courtesy from the hotel without any charge.- your room has been cleaned daily and examined by executive housekeeper before being delivered to you.-our reception had no information about you ordering a car and when the car arrived you were nowhere around. We did not tell the driver anything as we did not have any information of your whereabouts. It was the driver's decision not to wait for you.- yes, we may assist our guests by calling a regular taxi or booking a private transfer.- our personnel are kind and always helpful. I have approached you, asking if you are comfortable at the hotel and if there is anything we can do for you- the only thing you requested were extra sachets of coffee, water in your room and your floor mopped, which I personally witnessed being placed and done in your room, so the issues you spoke to me about did get resolved in fact.On the first day of your stay, you have requested a full refund of your stay (expecting to continue your stay after the refund), which was declined, as it had no reasonable basis. Our hotel does not provide free stays.Kind regardsEgle

Dear Guest,thank you for staying at Erboy Hotel.I regret to know that your stay was not up to your expectations.We always value all truthful and constructive feedback from our guests as that is what actually helps us elevate the level of our services.The breakfast personnel in question, has informed you that you do not have breakfast included in your stay, therefore breakfast is charged as an extra to you- as per terms and conditions of your reservation.There is no personnel at our hotel, who would, even given the opportunity, sleep during working time, especially during the service hours. Your accusation is not true and even not a realistic scenario.Daily free water is provided to our guests in their rooms, all extra orders from the lobby bar or room service are charged with prices that are indicated in the menu.Kind regardsEgle

Dear Keval,thank you for staying at Erboy Hotel.I am very happy to know that you have well enjoyed your stay with us. It was also our joy hosting you.Thank you for the compliments, mr Ali is also sending his best regards to you.We hope to have a chnace to welcome you back again.Kind regardsEgle

Dear Asmeer,thank you for finding time to share your experience with us.I understand that regretable your stay did not live up to your expectations. However we hope to have a chnace to welcome you back again and provide you with an excellent experience.Best regardsEgle

Dear Guest,thank you for staying at Erboy Hotel.I regret to learn that your stay did not live up fully to your expectations.I hope we will have a chnace to welcome you again and provide you with a truly outstanding experience.We are grateful to you for finding time to share your experience with us.Kind regardsEgle

Dear Luca,thank you for staying at Erboy Hotel.I am glad to know that you have well enjoyed your stay, it has been our joy hosting you.Our reception desk is open 24/7 for your service and room service is provided on a daily bases.We are very grateful for your lovely review and top rating.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Ewald,thank you for staying at Erboy Hotel.I am glad to know that you have enjoyed your stay with us. It was our joy hosting you as well.Thank you for finding time to share your experience with us.Our reception desk is open 24/7 and we are always here to support and assist our guests during their visit in Istanbul.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Fatih,thank you for staying at Erboy Hotel.I am glad to know that you have enjoyed your stay with us. Thank you for finding time to share your experience with us.The location of the hotel is great with only 10-15 minutes walking distance to all of the cultural and historıcal sites. Streets are busy with cafes, restaurants, bars and boutique shops.We hope to have a chnace to welcome you again in the future.Kind regardsEgle

Sayın Burhan Bey,Geri bildiriminizi bizimle paylaştığınız için teşekkür ederiz. Misafir deneyimimizi sürekli olarak geliştirmek bizim için önemlidir.Bu seferki konaklamanızın standartlarınızı karşılamamasından dolayı üzgünüz. Gelecekte sizi tekrar ağırlama şansına sahip olmayı ve mükemmel bir konaklama geçirmenizi sağlamayı umuyoruz.SaygılarımlaEgle

Dear Yasin,thank you for staying at Erboy Hotel.We are very grateful to you for finding time to share your experience at our hotel. Your feedback is precious for us in order to continiously improve our guest experience.I regret that we did not live up to your expectations this time, but I hope you will give us an opportunity next time when you visit Istanbul and we will make sure that you have an exceptional experience.Kind regardsEgle

Dear Mustafa,thank you for staying at Erboy Hotel.I am very glad that you enjoyed your stay.We have daily room cleaning and our location is very central.It was our joy hosting you.We hope to welcome you again.Kind regards

Dear Tanja,thank you for staying at Erboy Hotel and for taking time to rate your experience.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Ignacio,Thank you for staying at Erboy hotel.I am glad to knwo that you enjoyed your stay.It was our pleasure welcoming you and hosting you in Istanbul.We appreciate your time sharing your positive experience and we treasure all your compliments.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Bill,Thank you for staying at Erboy Hotel.We appreciate your taking time to rate us and thank you for top mark. We are glad you enjoyed your stay.We hope to welcome you again in the future.Kind regardsEgle

Dear Isabelle,thank you for staying at Erboy Hotel.I am glad to know that overall you have enjoyed your stay with us.We are very grateful to you for finding time to share your experience with us. Your feedback is very important to us in order to imrpve our guest experience.We hope to have a change to welcome you again in the future and provite you with an improved experience.Kind regardsEgle

Dear Hyung Keun,thank you for staying at Erboy Hotel.I am very glad that you enjoyed your stay. It was our joy hosting you. We are very grateful for your kind words.Best regardsEgle

Dear Pua,thank you for your lovely review and top ranking. It was nothing but our joy hosting you at Erboy Hotel. The location of our hotel is trully outstanding, with being located on a peaceful street just round the corner from the center of the ancient worlds.We are also very glad that you enjoyed our service, I have most certainly passed your compliments to our bellboy Mr. Menderes and he is sending his best regards to you.We hope to have a chance to host you again.Kind regardsEgle

Dear Boweithank you for staying at Erboy Hotel.I am very happy to know that you have enjoyed your stay and our service. It was our pleasure hosting you.Thank you for finding time to share your review with us.We hope to welcome you back again.Kind regards

Dear Anatoliy,thank you for staying with us. It has been our pleasure hosting you at Erboy Hotel.I am very glad that you enjoyed your stay with us.We hope to have a chance to welcome you again in the future.Kind regardsEgle

Dear Susan,thank you for staying at Erboy hotel.It was our joy hosting you.We are very grateful for your top rating.We hope to welcome you again.Kind regardsEgle

Dear Mostafa,thank you for your great review and top rating.I am very happy that you enjoyed your stay with us.It was our pleasure hosting you and we hope to have a chance to welcome you again in the future.Best regardsEgle