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Opiniones de Greenstar Hotel

Greenstar Hotel
Katipmustafa Çelebi Mahallesi, Küçükparmakkapi Sokak No. 3, Istanbul

Opiniones

7.0

Bueno

Puntuación de 10, es decir, Excelente. Basada en 14 de 57 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 15 de 57 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 15 de 57 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 7 de 57 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 57 opiniones" "

6.4/10

Limpieza

7.2/10

Servicio y personal

6.2/10

Servicios

6.8/10

Condiciones de la propiedad

5.2/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Frank

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Limpieza y condiciones de la propiedad
People at the reception were very kind, and the location is perfect! In the Taksin street. Unfortunately some rooms need maintnance and the entrance of the hotel doesnt look like a lobby, the first imprssion of the hotel is not good. Anyway taking in consideration the price, its not bad. El personal de recepcion muy amable, y la ubicación es perfecta! En la calle Taksin. Desafortunadamente algunas habitaciones necesitan mantenimiento y la entrada del hotel no se ve como un lobby y la primera impresion de las instalaciones no es buena. Sin embargo, costo-beneficio no está mal.
Se hospedó 3 noches en febrero de 2022
Respuesta de apo, el 12 feb. 2022
THANK YOU FOR YOUR VIEW, WE WILL MAKE A SEPARATE EFFORT TO IMMEDIATELY REMOVE THE DEFICIENCIES YOU SAY AND WE ARE HAPPY AND HAPPY TO HAVE CUSTOMERS LIKE YOU. THANKS AGAIN ON BEHALF OF HUT SUITE WE WANT TO SEE YOU AGAIN SOON, BE HAPPY..

10/10 Excelente

Ivo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en abril de 2024
Respuesta de CEMAL, el 14 abr. 2024
THANK YOU VERY MUCH FOR CHOOSING US, WE WILL WAIT YOU AGAIN, SIR.

10/10 Excelente

jennifer

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I like that the hotel bc it was in the middle of the city. The deco was a charming mid century style with a lot of mirrors. The staff was friendly and helpful.
Se hospedó 1 noche en mayo de 2023
Respuesta de Cemal, el 5 may. 2023
Thanks You

6/10 Aceptable

Aldin

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza
Das einzige an der Unterkunft was Gut ist, ist die Lage. Aus dem Hotel raus direkt am Taxim Platz. Für Übernachten ist es Ok und den Preis.
Se hospedó 5 noches en abril de 2023
Respuesta de Hut Suite, el 12 abr. 2023
We value your comments. Thank you.

4/10 Malo

Dudu

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 7 noches en diciembre de 2022
Respuesta de HUT SUİT, el 6 ene. 2023
Teşekkürler Daha Yüksek Bekliyordum Sizden Yinede Çok Teşekkürler....

10/10 Excelente

Ilker

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Die Lage ist super, Ich würde es nochmal buchen.
Respuesta de HUT SUİT HOTEL, el 29 dic. 2022
Teşekkürler Yine Misafir Etmekten Sizleri Ağırlamaktan Onur Duyarız

6/10 Aceptable

Waseem

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Shower needs updated because it is unsafe to have no door all around and letting the water run all over the surrounding edges of the shower box, and flush is not right keeps running water and making noise. Hair dryer is not working either. We mentioned everything a few time but no response
Se hospedó 6 noches en octubre de 2022
Respuesta de Nihat Hut, el 20 oct. 2022
Hello Dear Guest,All our rooms have doors and we are improving ourselves by taking into account what you said for the bathroom. Hope to see you again, have a healthy day.

6/10 Aceptable

Achraf

No le gustó: Limpieza
Se hospedó 5 noches en septiembre de 2022

2/10 Terrible

Mirza Ali

Se hospedó 18 noches en agosto de 2022

2/10 Terrible

Jacob

Se hospedó 2 noches en septiembre de 2022

4/10 Malo

amer

Viaje en grupo
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the appartment wasn’t clean , noisy , they gave the appartment very late . Bad experience
Se hospedó 3 noches en agosto de 2022
Respuesta de ÖZER, el 30 sept. 2022
DEAR GUEST;PLEASE SEARCH THE TAKSIM REGION AND LEARN THE INFORMATION YOU NEED BEYOĞLU TAKSIM IS ISTANBUL'S MOST CROSSED TOURISM REGION WITH ITS HISTORICAL BUILDINGS THAT EVERYONE WANTS TO SEE AND VISIT.FOR THIS REASON 24/7THERE ARE OPEN RESTAURANTS, SUPER MARKETS, NIGHT CLUBS, LIVE MUSIC AND NEVER-ENDING ENTERTAINMENT. THERE WAS ALWAYS NOISE OUTSIDE, IF YOU STAY HERE IN ALL HOTELS, THIS SOUND AND NOISE WILL ALWAYS BE. HOWEVER, THERE IS NOTHING THAT WE CAN DO.IF YOU LIKE A QUIET PLACE, YOU CAN GET ADVICE AND HELP FROM US.THERE IS 12:00 PM CHECK OUT - 14:00 CHECK IN. WE DID NOT GIVE YOU A LATE ROOM, WE ALSO HELPED YOU WITH YOUR TIME.AS HUT SUITE;THANK YOU FOR YOUR BEAUTIFUL COMMENTS AND ADVICE.

4/10 Malo

Mohamed selim

Viaje familiar
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Chambres non conformes aux photos sur site. C très humide sombre et vieux. A ne pas recommander
Se hospedó 7 noches en agosto de 2022

4/10 Malo

Nuray

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Skuffende
Se hospedó 3 noches en julio de 2022

8/10 Bueno

Gökhan

Le gustó: Servicio y personal
Se hospedó 5 noches en abril de 2022

2/10 Terrible

Sara

No le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2022

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
fin rom til en god pris. Det som var dårlig var at det var alltid veldig kaldt på badet. Vaskedamen var innom få dager av hele oppholdet noe jeg syns var litt dårlig da vi hadde behov for vask hver dag. Utenom det, hyggelig og behjelpelige ansatte.
Se hospedó 11 noches en enero de 2022
Respuesta de apo, el 1 feb. 2022
Takk for informasjonen du har gitt, og vi vil være beæret over å ønske deg velkommen igjen.

2/10 Terrible

SAMI

No le gustó: Servicio y personal, servicios, condiciones de la propiedad
Overall nice large suites in a great location. Room I checked into had no TV and the front desk kept insisting that one was there. Upon verifying that there was no TV indeed, he claimed that it may have been stolen and went down to view the security cameras. I was assured I would be informed - but to no avail. They refused to change my room and simply opened the front desk drawer and gave me cash, in the amount of the rate I had just paid, implying that I was no longer welcome. I was ultimately kicked out of this most awfully-staffed hotel I have ever stayed in. They also refused to allow a guest of mine to come to my room - suggesting - and outright claiming - that we were would be involved in inappropriate conduct and questioning why we needed to meet at the suite as opposed to using the shared space available to guests. Add to that horrible experience poor, unreliable wifii - and you will see why I strongly suggest any other property in Istanbul than this unpleasant and unprofessional establishment,
Se hospedó 1 noche en diciembre de 2021
Respuesta de Hut Suite Hotel, el 10 dic. 2021
When you checked in, we said that the TV in our hotel room was broken, and when we apologized, you agreed to stay in the room. When your friend (who is not staying at the hotel) arrives, he cannot enter the hotel room as he does not have an ID or passport. and we said that you can host in the lobby. After using the hotel room for 3 hours, we came to the front desk and said that you would leave the hotel because of the TV problem, and when you asked for your money, we apologized by refunding your full money. There is wifi on every floor. We also informed you that you will connect to whichever connection works well with the same password. And you connect to the Wifi in the lobby and claim that the internet is not good in the upstairs room. Thank you for the rating you gave to our hotel and front office friends, despite all our help.

2/10 Terrible

Sabrina

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2021
Respuesta de Hut Suite Hotel, el 24 dic. 2021
Hello dear thanks for your comment

6/10 Aceptable

OGUZ

Viaje de negocios
No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2021

8/10 Bueno

yunus

Le gustó: Comodidad de las habitaciones
Apart tarzı makul bir tesis
Se hospedó 2 noches en agosto de 2020
Respuesta de hut, el 25 ago. 2020
teşekkür eder yine bekleriz istekleriniz ve beklentileriniz olursa önerilerinizi bekleriz.

10/10 Excelente

Bora

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2020
Respuesta de hut, el 25 ago. 2020
teşekkür eder.memnun kaldıysanız yine bekleriz!

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Alles super toll geiles suite gerne wieder kann es nur weiter empehlen
Se hospedó 9 noches en enero de 2020
Respuesta de Murat E., el 4 feb. 2020
Dear Guest, Thank you for choosing to stay at Istanbul Hutsuite Hotel and we thank you for your valuable feedback. It was a pleasure to receive your kind and positive comment.We hope to welcome you again at in our hotel to experience our Turkish hospitality. Best Regards

6/10 Aceptable

Cliente verificado

Viaje en grupo
No le gustó: Servicio y personal
Not great not bad
Se hospedó 14 noches en diciembre de 2019
Respuesta de Murat E. / Guest Relations, el 10 ene. 2020
Dear Guest, Thank you for choosing to stay at Hutsuite Hotel and we thank you for your valuable feedback. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services.

4/10 Malo

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel met veel lawaai en goed personeel
Hotel heeft geen geluidisolatie, je kan niet slapen door lawaai in de drukke straat; alles ruikt naar sigaretten zelfs de stoelen, sanitaire is niet in orde en aan vervanging toe. Personeel is super aardig, alleen accomodatie is niets.
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2019

8/10 Bueno

Mona

Se hospedó 6 noches en septiembre de 2019

6/10 Aceptable

CHRISTOS

Se hospedó 4 noches en agosto de 2019

10/10 Excelente

Raed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, excellent location and very good service
Se hospedó 9 noches en julio de 2019
Respuesta de Adnan S., el 25 jul. 2019
Dear Raed,Thank you very much for your comments.We hope to see you back again and enjoy serving you.Best Regards.

10/10 Excelente

Raed

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It is a very good hotel and a privileged place and a cantankment in a secluded house😍😍😍😍
Se hospedó 5 noches en julio de 2019

8/10 Bueno

Osama

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice stay will come again
Se hospedó 3 noches en junio de 2019
Respuesta de Murat E., el 24 jun. 2019
Dear Osama Thank you for sharing your feedback after your stay at our hotel. Comments like yours motivate us and we are very glad to know we were able to make your stay a memorable one. We all look forward to have the chance to welcome you back again. Kindest Regards

10/10 Excelente

Amer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay !
Amazing location only 3 minutes to Taksim square Price is very good compare to location and services Staff were very friendly and helpful and able to speak English and Arabic Spical Thanks to Firas who was very kind and friendly I highly recommend this hotel for short or long stay
Se hospedó 6 noches en junio de 2019
Respuesta de Murat E., el 21 jun. 2019
Dear Amer, Thank you very much for your valuable comments. It is really nice and proud to hear that you were satisfied with your accommodation in our hotel and you recommend it to others. It will be pleasure for us to welcome you in our hotel for your next visit to Istanbul in the near future again. We are sure that your valuable comments will also help our potential guests in their future plans. Best regards

6/10 Aceptable

Cliente verificado

No le gustó: Servicio y personal
Rezervasyon yaparken oda kahvaltı şeklinde aldık, sabah kahvaltı için indiğimizde genç bir bayan kahvaltı olmadığını, gelecek ay başlayacağını söyledi. Gelecek ay kahvaltıya mı gelelim nedir yani :)
Se hospedó 1 noche en mayo de 2019
Respuesta de Murat E., el 30 may. 2019
Sayın Misafirimiz, Expedia ve diğer rezervasyon sitelerinde kahvaltı dahil oda satışımız yoktur, rezervasyonunuz sadece oda fiyatını içermektedir. Sizi otelimizde tekrar görme fırsatı bulduğumuzda daha gelişmiş hizmet kalitemiz ile misafir etmekten mutluluk duyacağız. Saygılarımla

8/10 Bueno

Татьяна

Le gustó: Servicio y personal y comodidad de las habitaciones
Нормальный отель, есть нюансы
Удобное расположение. Но соседство с Истикляль даёт и свои минусы: по ночам долбит музыка - окна не откроешь. Просторный номер: спальня и гостиная. Но уборка не очень хорошая - пыль за дверью, под кроватью мусор. И Уборка по требованию - попросил, уберут, если не скажешь, то живи без смены полотенец, белья и уборки. Нет фена - это нонсенс.
Se hospedó 6 noches en mayo de 2019
Respuesta de Murat E., el 13 jun. 2019
Dear Tatiana, Thank you for sharing your experience during your stay in our hotel. We are sorry and very upset for your dissatisfaction about some conditions. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services. Kind Regards

6/10 Aceptable

Cliente verificado

Se hospedó 4 noches en abril de 2019
Respuesta de Murat E., el 16 abr. 2019
Dear Guest, Thank you for taking the time to send us a review point. I’m sorry we were not able to provide you with a satisfactory experience during your recent stay. Your satisfaction is very important to us. Your comment point will help us to correct some issues. We hope you will consider staying with us the next time you are in the area.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje familiar
Le gustó: Servicio y personal y servicios
Das beste an der Unterkunft war die Lage Schöne große Suiten Aber leider sehr ungepflegt. Kein Wechsel der Handtücher und kein Toilettenpapier wir mussten das Personal immer fragen . Aber ich denke für kurze Zeit als Städte trip ausreichend
Se hospedó 4 noches en abril de 2019
Respuesta de Murat E., el 16 abr. 2019
Dear Guest, Thank you for taking the time to send us a review with a good point. Your opinions make us look from outside to our hotel and we already informed the related department about the point that you emphasized. We hope you will consider staying with us the next time you are in the area.

6/10 Aceptable

Recep

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Belliggenhed, belliggenhed og belliggenhed!
En del kaos og forvirring omkring indtjekningen, men jeg bookede lejligheden 20 min før jeg ankom (kl. 22), men dette blev løst hurtigt. Behagelig og ren lejlighed, men ikke som på billederne. Der er ikke meget "deluxe" over det. Belliggenheden er fantastisk eller mere end fantastisk. Taksim ligger 100 m. fra lejligheden og Istiklal caddesi 50 m. Du har heller ikke langt til Hagia Sofia, Blå moske m.fl. der var meget stille i lejligheden selv om man befinder sig midt i nattelivet! det er ikke et hotel, men 10 lejligheder med en reception som er lukket om natten.
Se hospedó 2 noches en marzo de 2019
Respuesta de Murat E., el 13 mar. 2019
Dear Recep YASAR, First of all, we thank you for your valuable comments because they make us look from outside to our hotel and we will do our best about the points that you emphasized. We hope to welcome you to our hotel in the near future to make you see the difference and enjoy our improved services. Kind Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Idare eder
Otelin konumu çok iyi. Biraz ısınma problemi vardı. Elektrikli soba ile takviye yaptik. Genel olarak fena degildi
Se hospedó 1 noche en febrero de 2019
Respuesta de Otel Yetkilisi, el 4 mar. 2019
Sayın Misafirimiz, İstanbul Hutsuite Otel’i son ziyaretinizden sonra vaktinizi ayırarak otelimiz hakkında yapmış olduğunuz nazik değerlendirmeniz için teşekkür ederiz. Otelimiz ile ilgili yapmış olduğunuz olumsuz bildirimlerinizin iyileştirilmesi, olumlu bildirimlerin ise daha üst seviyeye taşınması için çalışmalarımızı hızlandırmış bulunmaktayız. Otelimize bir sonraki ziyaretinizde sizi daha gelişmiş hizmet kalitemiz ve Türk konukseverliğiyle misafir etmekten mutluluk duyacağız. Saygılarımızla Murat ERYILMAZ

6/10 Aceptable

Cliente verificado

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en abril de 2018

6/10 Aceptable

Rico

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
Affordable Hotel in a vibrant neighborhood
The Hutsuite Hotel is ideally located just off of Istiklal Street, which is a vibrant area full of cafés, bars, clubs and restaurants. It's close to Taksim Square so public transportation is also close by. We had two issues with the property. First, they seemed genuinely surprised to see us and check-in took some time. The credit card machine did not work so we had to pay cash. There was no wifi or breakfast offered and there is no airport shuttle as indicated in the hotel information. Second, our room was not cleaned on the second day, so no clean towels for example. The hotel looks quite run down, but the room is as advertised and was fair value for money. There seemed to be some renovations happening which should improve the visuals. Location wise the hotel is well situated. For a first time visitor the area may feel a bit more 'edgy' but my wife and I felt very safe and enjoyed walking in the area and exploring the side streets. You have some street noise until the early hours of the morning (we stayed here over a weekend) but that's really what makes Istiklal so interesting. Overall we got what we paid for but would like to see some minor tweaks and improvents.
Se hospedó 2 noches en junio de 2018

8/10 Bueno

Raphe, UK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely rooms,, beautiful original features. Bathroom needs attention.
Se hospedó 14 noches en mayo de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Super hotel til super pris!
Vi bestilte et almindeligt værelse og fik tildelt "en lille lejlighed" med stue/køkken, soveværelse og badeværelse. Værelserne var store, rene og hyggelige. Et godt hotel til en rigtig billig pris og ligger meget tæt på metroen. Kan klart anbefales!
Respuesta de hutsuite, el 13 abr. 2018
TESEKKURLER

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tam bir rezalet :(
Kesinlikle tercih edilcek bi yer degil puanina aldandim hersey eski pusku hersey kullanilmis gibiydi dolaplarda kullanilmis corap dis fircasi gibi seyler vardi tavandaki avize ustumuze dusucek die yatakta uyumadik giristeki nargile icen dayilar zaten ayri bi olay
Respuesta de hutsuite, el 11 abr. 2018
BIR HATADAN DOLAYI OZUR DILERIZ

4/10 Malo

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Respuesta de hutsuite, el 11 abr. 2018
YAKIN YAKIN ZAMANDA HER SEY DUZELECEK

4/10 Malo

martin

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The 4.1 excellent rating is a scam
Excellent location and that is where the good part ins. Totally downtrodden reception non-existent service increfibly scarce. Turkish only not a word in any other language. Strongly suggest you stay away from it.
Se hospedó 4 noches en febrero de 2018
Respuesta de hutsuite, el 15 mar. 2018
we will apologize for the shortcomings we will renovate and provide good service

10/10 Excelente

Andres Orhan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
5/5!
Great hotel, clean and good location. Friendly staff and really nice suite rooms.
Se hospedó 4 noches en febrero de 2018
Respuesta de hutsuite, el 8 mar. 2018
thank you

6/10 Aceptable

Yusuf

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Oteldeki tek sorun temizlik oda servisi temizliği sıfır ve her girişte oturan 3 orta yaşlı adamın nargile içisine tanık olmamak mümkün değil
Se hospedó 4 noches en febrero de 2018
Respuesta de hutsuite, el 6 mar. 2018
her seyi bastan asagı yeniliyoruz cok tesekkuler

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Leuk hotel in zijstraat van gekende winkelstraat!
Zeer ruime nette kamer, vlakbij de gekende winkelstraat. Alle toeristische attracties zijn vlot bereikbaar, dankzij de metro. Aanrader!
Se hospedó 6 noches en febrero de 2018
Respuesta de hutsuite, el 28 feb. 2018
thank you

10/10 Excelente

emre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Keyifli ve uygun
Güler yüzlü ve ilgili personel, otel lokasyonu çok iyi, temiz ve bakımlı oda, Ve komforlu, rahat. Teşekkür ederim.
Se hospedó 1 noche en febrero de 2018
Respuesta de hutsuite, el 26 feb. 2018
cok tesekkurler yine bekleriz

10/10 Excelente

Gökmen

Hutsuite
Otel konum olarak çok güzel ,odalar da yeterince konforlu ,bu fiyat için gayet güzel bir konaklamaydı
Se hospedó 3 noches en febrero de 2018
Respuesta de hutsuite, el 26 feb. 2018
cok tesekkurler