Apreciada Romy,En primer lugar, nos gustaría agradecerle los comentarios tan positivos que ha compartido acerca de su reciente visita a nuestro hotel Occidental Taksim, estamos encantados de saber que fuimos capaces de cumplir con sus expectativasNos llena de alegría saber que nuestro servicio, la limpieza y la atención de nuestro personal cumplieron con sus expectativas y contribuyeron a su felicidad durante su estancia. Es un honor para nosotros que resalte la hospitalidad que brindamos, ya que trabajamos incansablemente para ofrecer una experiencia inolvidable.Agradecemos sus amables palabras sobre la limpieza y las comodidades de la habitación, así como sobre la condición del hotel y la calidad de nuestro servicio. Estos aspectos son fundamentales para nosotros y es gratificante saber que han sido de su completo agrado.Ha sido un placer para nosotros recibirla y esperamos poder servirle de nuevo en el futuro. Management Team

Estimada Sra. Margarita,Nos gustaría expresar nuestro agradecimiento por los comentarios que ha realizado sobre su reciente visita, puesto que nos ayudan a entender como nuestros huéspedes disfrutan de su estancia con nosotros.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Gracias de nuevo por esta revisión reconfortante sobre su estancia con nosotros, esperamos su próxima visita muy pronto.Atentamente,Management Team

Estimada Gilda,Siempre nos resulta agradable saber que nuestros huéspedes han regresado a sus casas con grandes recuerdos de sus vacaciones y estamos muy agradecidos por el tiempo y el esfuerzo que ha dedicado en compartir su experiencia personal en el hotel Occidental Taksim, con nosotros y con todos los lectores.Nos alegra saber que ha podido disfrutar de su estancia con nosotros. Siempre hacemos el máximo esfuerzo por dar a nuestros clientes el mejor servicio. Nos alegra que así lo haya valorado. Su satisfacción es nuestra mayor recompensa.Ojalá pronto podamos nuevamente ofrecerle nuestros mejores servicios y atenciones. Un afectuoso saludo.Management Team

Estimado Mauricio, Nuevamente le agradecemos su opinión y esperamos volver a recibirle muy pronto. Reciba un cordial saludo, Equipo de Dirección

Dear Claire,Thank you for your positive feedback.We are thrilled to hear that the comfort of our beds and the morning sunshine on the terrace contributed to a memorable stay. It brings us great joy to know that our O!Breakfast buffet met your expectations with its variety of organic, seasonal, and local produce. Our team is delighted to receive your compliments on their friendly service, as guest satisfaction is our utmost priority.Your commendation on the room cleanliness and amenities, as well as the overall condition of our hotel, is truly appreciated. We take pride in maintaining high standards to ensure our guests have a pleasant experience.We look forward to welcoming you back on a future occasion.Best regards,Management Team

Dear Lisa,Thank you for your positive feedback.We are thrilled to hear that our hotel ranks among the best you have stayed at in the past 7 years.Our dedicated team, especially the housekeeping team, truly appreciates your kind words and recognition of their 5-star job.It is great to know that you found your room, room 315, to be impeccably clean and well-appointed with amenities, and that our overall service and hotel condition exceeded your expectations.We look forward to welcoming you back on a future occasion.Best regards,Management Team

Dear Guest,Thank you for taking the time to review your stay.We are thrilled to hear that you enjoyed our prime location, the cleanliness of our rooms, and the overall condition of our establishment, as well as the service provided by our dedicated team. It's heartening to know that your stay reflected the high standards we strive to uphold. Our commitment to offering a welcoming atmosphere and an exceptional guest experience is truly highlighted by your kind words.We take pride in our O!Breakfast and its variety of options catering to different dietary needs, and we’re glad that our efforts in providing excellent amenities, such as our fitness studio and spa facilities, contribute to the satisfaction of our guests. Our proximity to Taksim Square and nearby attractions is indeed one of the aspects our guests value the most.The entire team look forward to welcoming you back for a future visit.Kind regards,Management Team

Dear Ghassan,Thank you very much for your kind feedback.It's truly rewarding to hear that our staff members, including Mr. Gochan and Fattah, provided exceptional assistance during your stay. We are committed to offering the highest standards of service and it seems we have met that goal in your eyes.We've taken note of your comments regarding room amenities and appreciate your constructive feedback. Our team is dedicated to ensuring every aspect of our guest's experience is comfortable and convenient, and we continually strive to provide all the necessary features to enhance their stay.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Dear Dolapo,Thank you for your positive feedback.We are delighted to hear that we met your expectations. Our team members always work hard to create a memorable experience for our guests, and feedback like this inspires us to keep up the good work.Furthermore, we are happy that you found our location to be ideal for your needs.We look forward to welcoming you back on a future occasion.Best regards,Management Team

Dear Ruslan,Thank you very much for your kind feedbackA message of satisfaction from a recent guest is always a reward and incentive for our team to continue upholding the standards expected of us.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Sehr geehrte Bita,vielen Dank für Ihren Besuch und Ihre Rückmeldung.Wir wissen Ihren Besuch in der derzeitigen, schwierigen Situation sehr zu schätzen und freuen uns über Ihr positives Feedback an unsere Mitarbeiter und Einrichtungen.Wir möchten Ihnen nochmals unseren Dank für diesen liebenswürdigen Bericht über unser Hotel aussprechen und freuen uns, Sie in Zukunft wieder bei uns begrüßen zu dürfen.Mit freundlichen Grüßen.Management Team

Dear Mehrdad,Thank you very much for your kind feedback.Our dedicated team strives to ensure the utmost comfort and satisfaction of our every guest, so it is very rewarding to read that you had a memorable experience and appreciated not only our strategic location but our high standards as well.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Dear Salime,Thank you for your positive feedback.We're delighted to hear that you appreciated our prime location, just a stone's throw from the vibrant Istiklal Street and the iconic Taksim Square. It's great to know that you found your stay comfortable and our hotel to be in good condition. We're also pleased that our room cleanliness and service met your expectations. Rest assured that we always strive to maintain high standards in all areas of our hotel.We look forward to welcoming you back on a future occasion.Best regards,Management Team

Dear Guest,Thank you very much for your kind feedback.We're thrilled to know that our central location met your expectations, offering convenience and a touch of the vibrant Beyoğlu district charm. Your high regard for our facilities confirms our commitment to providing an exceptional environment for our guests. It's wonderful to hear that our service left a lasting impression; our staff takes great pride in ensuring every guest feels well taken care of. We are also pleased that the room amenities contributed to a comfortable and memorable stay.We look forward to welcoming you back for another memorable experience.Best wishes,Management Team

Dear Yousif, We appreciate that you took the time to share your experience with us.We're delighted you found our rooms impeccably clean and appreciated the high standards we maintain. It's wonderful to know the hotel's condition met your expectations, reflecting our commitment to excellence in accommodation. Our team is also pleased to hear that the service was up to the mark, ensuring your stay was as comfortable as possible, and that our room amenities contributed positively to your time with us.We all hope that we have the pleasure of welcoming you back on your next stay. Kind regards,Management Team

Sehr geehrter Yunus, in erster Linie möchten wir uns bei Ihnen für die lobende Bewertung bedanken, die Sie nach Ihrem letzten Besuch in unserem Occidental Taksim abgegeben haben und freuen uns zu lesen, dass wir Ihre Erwartungen erfüllen konnten. Wir freuen uns sehr, dass Sie einen tollen Aufenthalt bei uns hatten. Danke auch für das nette Lob an unsere Mitarbeiter, das geben wir gerne weiter. Auch freuen wir uns, dass Ihnen die Sauberkeit unseres Hotels sehr zugesagt hat.Gern würden wir Sie auch bei Ihrem nächsten Besuch in Istanbul wieder bei uns begrüßen! Management Team

Dear Guest, We appreciate that you took the time to share your experience with us.We are delighted to know our efforts to maintain cleanliness met your expectations and contributed to a great experience. Furthermore, it's great that the condition of our hotel was to your complete satisfaction, reflecting our commitment to providing well-maintained facilities. We also appreciate your recognition of the exceptional service provided by our team, as they strive to ensure every guest feels well cared for.We hope to have the opportunity of welcoming you again in the future. Best wishes,Management Team

Dear Guest, Thank you for your review.We're thrilled to hear that our commitment to cleanliness met your expectations and that you were pleased with the overall condition of our hotel. Your satisfaction with the service provided by our team is equally appreciated, as we strive to offer a welcoming and efficient experience.We hope that you will consider returning to stay with us in the future. Kindest regards,Management Team

Sermin Hanım, Otelimizin genel durumu ve temizliği konusunda yüksek puanlarınızı görmekten mutluluk duyduk. Misafirlerimizin konforu ve memnuniyeti bizim için her zaman önceliklidir ve bu yüzden odalarımızın ve otel alanlarımızın bakımına büyük önem veriyoruz. Banyonun boyutu konusundaki deneyiminiz için üzgünüz; ancak tüm misafirlerimizin rahatı için çeşitli oda seçenekleri sunmaktayız ki bu da farklı ihtiyaç ve tercihlere uygun alternatifler içermektedir. Otelimizdeki hizmet kalitesi ile ilgili görüşleriniz bizim için değerli ve bu konuda sürekli iyileştirmeler yapma gayretindeyiz.Tekrar otelimizi tercih etmeniz için sabırsızlanıyoruz. İyi günler dileriz Management Team

Dear Scott, Thank you very much for your kind feedback.We are pleased to hear that after the initial hiccup, your stay was enjoyable and that our team, especially our front desk associate, was able to address your concerns effectively. Your commendation of the service provided is greatly appreciated, and we're glad that our efforts to ensure guest satisfaction did not go unnoticed. We sincerely regret the inconvenience you experienced at check-in and upon entering your room. It is our priority to provide a seamless arrival experience, and it seems we fell short in this instance. Please rest assured that we take such feedback seriously and are continuously working on improving our check-in process to prevent such occurrences in the future. We are grateful for your understanding and the opportunity to rectify the situation during your stay.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team

Dear Guest, Thank you for taking the time to review your stay.Our dedicated team always aims to give the best experience to all our guests and it is rewarding for us that you appreciated the high standards we set ourselves.We look forward to welcoming you back in the future, best regards,Management Team

Dear Roman, Thank you very much for your kind feedback.We are thrilled to hear that you found our location to be central and convenient, making it easy for you to explore the city. It's great to know that you enjoyed our pool and spa facilities, as well as the spaciousness and amenities of your room. Our team, including Eray at the reception and Sema, your room maiden, truly appreciates your kind words about their friendliness and helpfulness.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team

Dear raniasassine, thank you for taking the time to share your memorable experience at our hotel.We are delighted to hear that you enjoyed our perfect location and amazing service. It is great to know that you found our hotel clean and comfortable, which is a testament to our commitment to providing a pleasant stay for our guests. We appreciate your recommendation and are glad that our hotel met your expectations.We look forward to welcoming you back for another great experience in the future. Best regards,Management Team

Sehr geehrter Selcuk, wir bedanken uns ganz herzlich für die Bewertung unseres Hotels. Es freut uns zu hören, dass Sie mit unserem Service zufrieden waren. Wir legen großen Wert darauf, unseren Gästen einen angenehmen Aufenthalt zu bieten. Wir bedauern jedoch, dass Sie die Zimmer als hellhörig und die Badezimmer als sehr klein empfunden haben. Wir möchten darauf hinweisen, dass wir verschiedene Zimmerkategorien anbieten, die sich in Größe und Ausstattung unterscheiden. Bei Ihrem nächsten Besuch empfehlen wir Ihnen, eine unserer geräumigeren Zimmeroptionen zu wählen, um Ihren Aufenthalt noch angenehmer zu gestalten.Wir hoffen, Sie auch in Zukunft wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Management Team

Kära Rasto, tack för att ni lämnade ett omdöme. Vi beklagar att ni upplever att vår spapersonal försökte lura er på pengar, men vi tackar er för att ni har valt att dela med er av era tankar så att vi kan undersöka vad som har hänt. Med det sagt så är vi glada att ni trivdes bra hos oss och att ni uppskattade vårt fantastiska läge. Det är även roligt att höra att ni tyckte om våra vackra och fräscha lokaler. Tack för att ni dessutom nämner vår fina personal, som alltid gör sitt bästa för att hjälpa våra gäster.Med vänliga hälsningar, Management Team

Dear raniasassine, thank you for taking the time to share your memorable experience at our hotel.We are thrilled to hear that you found our hotel and team to be wonderful. It's important to us that our guests have a memorable stay, and we are glad that you had such a positive experience. We hope that you were able to take advantage of our convenient location near Taksim Square and explore the vibrant city of Istanbul.We look forward to welcoming you back for another great experience in the future. Best regards,Management Team

Dear Rehana, Thank you for your positive feedback.We are thrilled to hear that Esma provided a warm welcome and that you found our rooms to be spacious and clean. It's great to know that you enjoyed our breakfast selection and appreciated the efforts of Talha. Our location near Taksim Square and Istiklal Street is indeed one of our hotel's highlights, and we're glad it contributed to your enjoyable stay.We look forward to welcoming you back on a future occasion. Best regards,Management Team

Dear Franklin, Thank you very much for your kind feedback.We are glad you had an enjoyable stay, our team members take great pleasure in going that extra mile for our guests to make sure they have a memorable experience with us.We look forward to welcoming you back for another memorable experience. Best wishes,Management Team