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Opiniones de Comfort Suites Airport

2.5 out of 5
Comfort Suites Airport
1180 Airport Rd, Jacksonville, FL

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 309 de 686 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 236 de 686 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 89 de 686 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 686 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 23 de 686 opiniones" "

8.6/10

Limpieza

8.6/10

Servicio y personal

8.0/10

Servicios

8.2/10

Condiciones de la propiedad

8.2/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

lewis

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
pool was closed ....room was advertised with pool facilities !!!
Se hospedó 1 noche en marzo de 2024
Respuesta de M, el 21 mar. 2024
Dear Lewis,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

2/10 Terrible

Bonnie

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de M, el 21 mar. 2024
Dear Bonnie,Thank you for taking the time to share your review with us. Your feedback is crucial in helping us improve our services and ensure a better experience for all our guests. Please provide more details so we can promptly address the issue. Regardless, we sincerely apologize for not exceeding your expectations. Thank you for your business and we look forward to seeing you soon.Sincerely,Management Team

4/10 Malo

Tyesha

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Staff was sweet but this wasn't feeling like a relaxing clean vacation hotel. I was ready to leave get home and take a shower.
Se hospedó 1 noche en marzo de 2024
Respuesta de M, el 15 mar. 2024
Dear Tyesha,We are pleased to hear that you recognized our staff's exemplary hospitality but we understand that this alone does not compensate for the other issues you encountered. Our housekeeping team strives to maintain high cleanliness standards, and we will address this issue promptly to ensure it does not reoccur. Your comments are invaluable to us as we continuously work to improve our services.Sincerely,Management Team

8/10 Bueno

ROBERT, Ormond Bch.

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
room was well done and comfortable, the only downer was the pillows were terribly uncomfortable and tiny! Front desk was friendly and attentive. we can't comment on the breakfast because we left early to catch our plane.
Se hospedó 1 noche en febrero de 2024
Respuesta de M, el 29 feb. 2024
Dear Robert,It is extremely pleasing to know you enjoyed your stay with us and that you have rated our hospitality and accommodations. We are thrilled to know that you loved our friendly services, convenient locations, and comfortable accommodations. It is a great pleasure to host a valuable guest like you. We want to thank you for your business and we look forward to seeing you soon.Best regards,Management Team

6/10 Aceptable

Jackie

No le gustó: Servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de M, el 29 feb. 2024
Dear Jackie,Thank you for your feedback. We appreciate your modest ratings, but we have set high standards for hospitality, and we will see to it that your future stays are even more satisfactory. We would appreciate it if you could leave us more elaborate feedback, that way we will be able to better understand your concerns and address them in the right manner. On that note, we hope you will choose to stay with us again in the future.Sincerely,Management Team

10/10 Excelente

Elaine

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The accessible room was one of best. The accessible bathroom was amazing.
Se hospedó 1 noche en febrero de 2024
Respuesta de M, el 29 feb. 2024
Dear Elaine,It is so pleasing to see that your recent stay at our property was up to the mark. On behalf of our entire staff, thank you so much for your generous ratings. We take pride in catering to the requirements of valued guests like you, and we are really glad to have exceeded your expectations. Having said that, we want to thank you for your business, and we will ensure your future stays are even more pleasant. See you soon!Best regards,Management Team

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de M, el 8 mar. 2024
Dear Guest,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excelente

Patrick

Le gustó: Servicios
Wonderful management
Se hospedó 1 noche en enero de 2024
Respuesta de M, el 8 mar. 2024
Dear Patrick,We are extremely pleased to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! it is our utmost pride to cater to valuable guests like you and we will offer yet another awesome hospitality experience next time. Thank you for your business, and we can't wait to serve you again. Best regards,Management Team

10/10 Excelente

Vickie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a very quiet nights stay. Bathroom was very clean and nice. Good breakfast selection. I thought it was very smart and unique that this motel had a book and magazine check out area. Or you could even buy or swap out a book. Very nice idea. Earlier in our trip my husband had been looking for some reading material and was having a hard time finding anything.
Se hospedó 1 noche en enero de 2024
Respuesta de M, el 8 mar. 2024
Dear Vickie,We are extremely pleased to know you enjoyed your stay with us and that you have rated our hospitality and accommodations so highly! We are glad to hear that our efforts to maintain a clean and welcoming environment were noticeable during your stay and we hope to have the opportunity to welcome you back in the future for another outstanding stay. See you soon!Best regards,Management Team

10/10 Excelente

Robert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very nice !
Se hospedó 1 noche en enero de 2024
Respuesta de M, el 8 mar. 2024
Dear Robert,Thank you so much for your exceptional rating. We are glad we could win your trust and provide you with the best. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excelente

Robin, Westminster

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everyone nice good breakfast shuttle to airport
Se hospedó 2 noches en enero de 2024
Respuesta de M, el 8 mar. 2024
Dear Robin,We are delighted to hear that you enjoyed your visit overall and found our facility nice with a good breakfast offering. We hope to enhance this experience even further in the future and we are indeed looking forward to your next visit. See you soon!Best regards,Management Team

10/10 Excelente

JOHN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Abdul

Le gustó: Limpieza y comodidad de las habitaciones
Comforting at the Comfort
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Steven

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023

10/10 Excelente

Tyrone

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
BANG BANG 9'ERS GANG
Very spacious and clean room. Staff was knowledgeable about the surrounding area and gave great advice and insight on dinning options and places to visit while in town.
Se hospedó 2 noches en noviembre de 2023

10/10 Excelente

Annette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Very nice
Great location and I will stay again. Very spacious room and friendly staff.
Se hospedó 1 noche en septiembre de 2023

4/10 Malo

Norman

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
It's currently going through a renovation. Maybe that will help. The smell to the room was horrible. It was coming from the AC. Hopefully they replace the system. I'm not sure if I'd give them another chance.
Se hospedó 1 noche en agosto de 2023

6/10 Aceptable

Rosalyn

Did'nt know they came everyday, so I left items out. Maid threw all of my personal boxes away--they were not in the trashcan she should not have bothered them! I couldnt sleep for the excessive amount of carpet cleaner used..I did not like the fact that 3 of the staff in line to eat breakfast the same time the customers were--that is tacky (when I was in service you were allowed to eat early or after NOT WHILE clients were in line to eat.). Place was being renovated so I am going to not comment on condition of the hotel.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Cynthia

Se hospedó 1 noche en junio de 2023

6/10 Aceptable

Janet

Se hospedó 1 noche en mayo de 2023

8/10 Bueno

Margaret L.

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was absolutely fine for a late-night, multi-delayed airplane arrival; too late to drive home with my daughter and grandchild so we checked in at 1:30pm, enjoyed the free breakfast and drove home refreshed the next morning. Cute little fountain at the front door!
Se hospedó 1 noche en abril de 2023

10/10 Excelente

craig

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My room represented what I had requested online — 2 queen beds in a standard size room. The breakfast buffet was ample, and the choice of different types of coffee was a bonus. My husband likes “bold” coffee and I prefer “medium” roast. It was a nice addition to a regular breakfast buffet. Registration and checkout were both uncomplicated.
Se hospedó 2 noches en abril de 2023

10/10 Excelente

Larry

Se hospedó 1 noche en abril de 2023

10/10 Excelente

Christine

Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Gwendolyn

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Peaceful Stay!! Just what I needed!!!
Excellent stay! I was there for my mom’s funeral. I really needed a peaceful and clean place. Comfort Inn was just what I needed … The atmosphere, staff and even breakfast were very good.
Se hospedó 4 noches en marzo de 2023

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly
Se hospedó 1 noche en marzo de 2023

10/10 Excelente

Alan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was nice
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

everett

Viaje de negocios
No le gustó: Servicios
Convenient location but was under remodel and halls and stairs had terrible strong smell..room was ok
Se hospedó 3 noches en enero de 2023

8/10 Bueno

Larry

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Breakfast was disappointing the sausages were dried out like they were yesterday’s breakfast Hotel is in a renovation which it needs to accommodate new technology
Se hospedó 1 noche en enero de 2023

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A Great Stay
The hotel stay was great.
Se hospedó 3 noches en noviembre de 2022

8/10 Bueno

Joan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022

8/10 Bueno

donna

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
it was fine
Respuesta de Tp, el 9 nov. 2022
Thank You for choosing to stay at Comfort Suites Airport! We hope to see you again!

10/10 Excelente

Katelynn

8/10 Bueno

John

Viaje en pareja
Le gustó: Limpieza y servicio y personal
Parking is kind of tight and bathroom could use further updating
Se hospedó 1 noche en noviembre de 2022
Respuesta de TP, el 9 nov. 2022
We are undergoing bathroom renovations at this moment. We hope to see you again!

10/10 Excelente

Olivia

Se hospedó 1 noche en octubre de 2022

8/10 Bueno

Marie

Viaje de negocios
Le gustó: Servicio y personal
Se hospedó 4 noches en octubre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Thank You for staying with us at the Comfort Suites Airport in Jacksonville Florida. We hope to see you soon!

8/10 Bueno

Thompson

Se hospedó 1 noche en octubre de 2022

10/10 Excelente

Lynnette

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good place to crash before or afte
Se hospedó 1 noche en septiembre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Dear GuestGlad you enjoyed your stay! We look forward for your next stay!

2/10 Terrible

Rhonda

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
I took me 15 minutes to get in my room the door was stuck that was very aggy I had to run up and down but everything else was gud
Se hospedó 1 noche en septiembre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Hello RhondaI apologize for the key not working/door stuck. Thank You for staying with us.

8/10 Bueno

Dilecia

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We have enjoyed our stay at Comfort Inn Suites. The room was clean and the location to every where bi need to go was on point. I will stay here again.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Dear GuestThank You for choosing to stay with us! We are glad you enjoyed and that you will stay again. We look forward for your next stay with us.

10/10 Excelente

Nola

Se hospedó 1 noche en septiembre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Thank You for choosing to stay at our hotel.

10/10 Excelente

Dana

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Staff and manager was very friendly and helpful. Breakfast choices were a great variety. My family and I always stay at this same hotel every time we come to Jacksonville.
Se hospedó 2 noches en septiembre de 2022
Respuesta de Tpatel, el 20 oct. 2022
Dear DanaWe are so glad you enjoyed your stay. We cannot wait for your next stay at our hotel! Thank You!

10/10 Excelente

Yonn

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
our room located on the first floor witch was very convenient, except a bit noise due to residences check in and out but over all very certified, thanks looking forward to book our next trips thanks again
Se hospedó 3 noches en agosto de 2022
Respuesta de Tpatel, el 20 oct. 2022
Dear GuestThank You for staying with us. Looking forward for your next stay!

10/10 Excelente

James, Arlington

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
clean room convenient location
Se hospedó 1 noche en agosto de 2022
Respuesta de Tpatel, el 20 oct. 2022
Dear GuestThank You for staying at our hotel. We are glad to know you enjoyed your stay. See you again!

10/10 Excelente

Markquies

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was nice. Room provided everything extra i forgot at how. And close to alot of good restaurants
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Curtis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en julio de 2022

10/10 Excelente

kathy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The hotel was convenient to the Jacksonville airport. The staff was nice and accommodating. The free breakfast was good.
Se hospedó 1 noche en julio de 2022
Respuesta de Tpatel, el 27 jul. 2022
Thank You for staying with us! We look forward for your next stay with us!

10/10 Excelente

Jeffrey

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent
Well pleased
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Alicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en julio de 2022

8/10 Bueno

Edith

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When we arrived early, staff was helpful and gave us directions to where we needed to go. Room was clean and quiet. There was plenty of parking.
Se hospedó 2 noches en julio de 2022