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Opiniones de Hampton Inn Amelia Island at Fernandina Beach

2.5 out of 5
Hampton Inn Amelia Island at Fernandina Beach
2549 Sadler Rd, Fernandina Beach, FL

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 609 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 275 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 68 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 24 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 1000 opiniones" "

9.0/10

Limpieza

9.4/10

Servicio y personal

8.8/10

Servicios

8.6/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Diana

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Bob

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome breakfasts!
Se hospedó 2 noches en mayo de 2024
Respuesta de Sam Smith, Front Office Manager, el 13 may. 2024
Hello! Thank you for choosing to stay with us at our Hampton! I am happy to know that you enjoyed your stay and I will be sure to share with my team your comments! We hope we can see you again soon on any future visits to the island!

10/10 Excelente

Christian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great location and very friendly stafff!
Se hospedó 2 noches en mayo de 2024
Respuesta de Ang, el 10 may. 2024
We appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area again soon, don't hesitate to stay with us again.

10/10 Excelente

Virender

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location. Clean room. Friendly staff. Good morning breakfast.
Se hospedó 2 noches en mayo de 2024
Respuesta de Sam Smith, Front Office Manager, el 4 may. 2024
Thank you so much for choosing to stay with us! I am happy to see that you enjoyed your stay with us and we hope to see you again soon on any future visits to the island!

10/10 Excelente

William, Yardley

Se hospedó 2 noches en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 13 may. 2024
Hello and thank you for choosing to stay with us! I am happy to know that you enjoyed your stay with us and we cannot wait to see you again!

10/10 Excelente

Nancy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It's close to the beach and to restaurants.
Se hospedó 1 noche en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 21 abr. 2024
Hello! Thank you for choosing to stay with us and for reaching out with your review! I am happy to know that you enjoyed your stay and we hope to see you again on your next visit to the island!

10/10 Excelente

George

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff at hotel was awesome! Very friendly and always trying to please.
Se hospedó 1 noche en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 17 abr. 2024
Hello! Thank you for staying with us at our Hampton Inn and for sharing your review! I am happy to know that you enjoyed your stay and had a great experience. Our team is something great and we are lucky to have them! We hope to see you again on any future visits to the island!

8/10 Bueno

James

Viaje en pareja
Was okay
Se hospedó 2 noches en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 13 abr. 2024
Good morning! Thank you for choosing to stay with us at our Hampton Inn. I see that your overall stay was not a great one and I was curious as to why. I'd love to talk so I can have a better understanding and so we may be able to better improve our service for all future guests. Please feel free to reach out to me!

8/10 Bueno

Joyce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The safe in our room was unacceptable! The first day, I asked for help since I could not get the door to open. A staff member said he would help in 10 minutes; however , he never showed. The next morning my husband got directions for opening and resetting but after repeated practice of the directions it was unacceptable for me to use and it was also very small and not very secure in its attachment to the shelf. Needless to say, this was a disappointment to me.
Se hospedó 4 noches en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 13 abr. 2024
Hello- thank you for your review and reaching out to us. I apologize for your experience regarding the safe in our rooms. We hope we can see you again so we may have a chance to prove ourselves and our customer service to you and your stay.

10/10 Excelente

Pauline

Se hospedó 1 noche en abril de 2024
Respuesta de Sam Smith, Front Office Manager, el 27 abr. 2024
Hello! Thank you for choosing to stay with us and for taking the time to leave us a review! I am happy it was a good stay for you! We hope we can see you again soon!

6/10 Aceptable

PENELOPE

Le gustó: Servicio y personal
No le gustó: Servicios
My room did not look or feel clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Smith, Front Office Manager, el 30 mar. 2024
Thank you for reaching out to us and advising of your stay. I do apologize for the room not feeling the best. I was curious to know on what we could do to improve for your stay or in the future.

2/10 Terrible

Terry, Elgin

Le gustó: Condiciones de la propiedad
No le gustó: Limpieza y servicio y personal
They gave my room to another guest. Fouled up check in.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Smith, Front Office Manager, el 16 mar. 2024
Good morning and thank you for reaching out to us with your review. I do apologize for the check in experience you had and know that I will investigate further. I was hoping to speak with you further about the experience. If you have any questions or comments, please feel free to reach out.

8/10 Bueno

Marge

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a barking dog next door. When we complained wevwere told owner was out to dinner!
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Smith, Front Office Manager, el 13 mar. 2024
Good afternoon and thank you for choosing to stay with us at our Hampton. I do apologize for the inconvenience of the barking dog. I have looked investigated the situation and taken care of the issue. I hope we are able to see you again on your next visit to the island.

10/10 Excelente

miranda

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy peasy
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Smith, Front Office Manager, el 9 mar. 2024
Good morning! I am happy to know that you enjoyed your stay with us and I am glad we could make it as easy as possible for you. We all hope to see you again soon!

8/10 Bueno

marsha

Viaje en pareja
This hotel is somewhat dated but it is still near the sights. Staff is welcoming and friendly. Breakfast is not great.
Se hospedó 1 noche en marzo de 2024
Respuesta de Sam Smith, Front Office Manager, el 6 mar. 2024
Hello and thank you for choosing to stay with us! I am happy to know that you enjoyed your stay and we hope to see you again soon! Thank you for the feedback- it helps us know where we can improve and we are always happy to! We hope to see you again soon!

10/10 Excelente

Lee-Ann

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en febrero de 2024
Respuesta de Samantha Smith, Front Office Manager, el 17 feb. 2024
Good morning and thank you for your review! I am happy to hear that you enjoyed your stay and we hope to see you again soon!

6/10 Aceptable

Sally

No le gustó: Condiciones de la propiedad
Hotel was old not filthy but not sparkling clean. All staff nice and friendly
Se hospedó 2 noches en enero de 2024
Respuesta de Angela-GM, el 14 feb. 2024
First, thank you for choosing to stay with us at our Hampton Inn. I was very sorry to read your comments regarding your visit to our Hampton Inn. The corner stone of Hampton Inn and of each of our "Team Members" is to exceed every guest's expectation, every stay.I am sorry we did not have a chance to speak prior to your departure. Again, I apologize for any inconvenience you experienced during your stay with us. We would love to speak with you and discuss in more detail the issues you experienced so we can better understand your experience.I realize our décor fell short of your expectations, but your comments about our guest service indicated that our "Team" did not. Please consider visiting our Hampton again on your next visit to Amelia Island. We look forward to proving our commitment to your 100% satisfaction.

10/10 Excelente

Joe

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean
Se hospedó 1 noche en febrero de 2024
Respuesta de Sam Smith, Front Office Manager, el 5 feb. 2024
Hello and thank you for reaching out with your review! I am happy to know that you enjoyed your stay and we hope to see you again soon on any future visits to the island!

10/10 Excelente

Jill, Hilton Head Island

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Angela-GM, el 30 ene. 2024
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Dennis

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
R&R
would like to see a recycling container in the room.
Se hospedó 1 noche en enero de 2024
Respuesta de Sam Smith, Front Office Manager, el 30 ene. 2024
Hello! Thank you for reaching out with your review. It is always our goal to provide a stay that is both positive and memorable and I am happy to know this was your experience. We are always looking for ways to improve and a recycling program is actually something we are looking into for our hotel!

2/10 Terrible

Pedro

No le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023
Respuesta de Sam Smith, Front Office Manager, el 30 ene. 2024
Thank you for reaching out with your score. I was curious to know how we could have made your stay a 5 instead- please feel free to reach out to us so we can talk about your stay!

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 8 ene. 2024
Good morning and thank you for staying with us! I am happy to know your stay was a 10! I hope we are able to see you again on your next visit to the island!

10/10 Excelente

Deena

Se hospedó 2 noches en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 3 feb. 2024
Thank you so much for reaching out with your review! I am happy to hear that you enjoyed your stay and we hope to see you again soon!

10/10 Excelente

Gemnady

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 3 ene. 2024
Hello and thank you so much for choosing to stay with us at our Hampton Inn! I am happy to know that it was a 5 out of 5 stay for you and we hope to see you again soon!

8/10 Bueno

Tracy

Se hospedó 1 noche en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 3 ene. 2024
Thank you for choosing to stay with us! I am glad we got the chance to host you on your recent visit to Amelia Island and I am happy to know it was a good stay! We hope to see you again soon!

10/10 Excelente

Louise

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Extremely easy place to park & stay. Staff all over hotel was friendly & helpful. I appreciate their willingness towards my questions & activities.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 3 ene. 2024
Hello, Louise! Thank you so much for choosing to stay with us at our Hampton Inn! I am so happy to know that we could provide a stay for you that was positive and memorable and we hope to see you again soon.

8/10 Bueno

Andrew

Se hospedó 2 noches en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 20 dic. 2023
Hello and thank you for choosing to stay with us! I am happy to know that you enjoyed your stay and we cannot wait to see you again!

10/10 Excelente

Chuck

Se hospedó 1 noche en diciembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 20 dic. 2023
Thank you for choosing to stay with us at our Hampton! I am happy to know that you enjoyed your stay and we look forward to seeing you again on any future visits to the island!

10/10 Excelente

juanita

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Charles

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great staff. Lobby could be remodeled
Se hospedó 3 noches en diciembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review. I am very happy that the staff was welcoming and accommodating and that you enjoyed your stay. However, I am sorry to hear that you felt our lobby needed updating. This has been communicated to our management team.

10/10 Excelente

David

Se hospedó 3 noches en noviembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The breakfast could be improved.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review. I am very happy that you enjoyed your stay. However, I am sorry to hear that you were not satisfied with our breakfast offerings. This has been communicated to our concerned staff

8/10 Bueno

George

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nothing to say.
Se hospedó 2 noches en noviembre de 2023
Respuesta de Sam Smith, Front Office Manager, el 2 dic. 2023
Thank you for choosing to stay with us at our Hampton. I see a 4 out of 5 review and I was curious to know if there was anything we could have done differently for you and your family!

10/10 Excelente

Gayle

Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 20 dic. 2023
Thank you for choosing to stay with us at our Hampton Inn! We are happy to have had you and we look forward to seeing you again!

6/10 Aceptable

Karen

Le gustó: Limpieza y servicio y personal
PlainJane
No frills, Just average. Breakfast options were pretty limited and cold.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Sam Smith, Front Office Manager, el 24 nov. 2023
First, thank you for choosing to stay with us at our Hampton Inn. It is always our goal to provide a stay that is both positive and memorable and I apologize this was not your experience. I do wish we had a chance to speak prior to your departure. I hope we are able to see you again on any future visits to the island.

10/10 Excelente

Margrethe

Se hospedó 2 noches en noviembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Laura

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
the hotel was great except breakfast omelette was cold along with the potatoes and sausage there was no shampoo in the bottle in the tub area the hotel was spotless!!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 13 nov. 2023
Thank you for choosing to stay with us at our Hampton Inn. I apologize for the inconveniences with your stay and know that I shared them with my team. I hope we are able to see you again so we may have a chance to prove our loyalty to you and your stay.

10/10 Excelente

Myra

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice staff, good basic breakfast, clean.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 13 nov. 2023
Thank you for choosing to stay with us. I am happy to know that my team took great care of you. We hope to be able to see you again on any future visits to the island!

10/10 Excelente

Robert

Se hospedó 1 noche en noviembre de 2023
Respuesta de Ang, el 10 dic. 2023
Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.

10/10 Excelente

Elizabeth

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Very friendly staff. Room properly equipped and spotless. Highly recommend
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 13 nov. 2023
Hello! Thank you for choosing to stay with us and for reaching out with you review! We are so glad to know that you enjoyed your stay and we can't wait to see you again!

8/10 Bueno

Philip

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 13 nov. 2023
Hello and thank you for choosing to stay with us at our Hampton Inn! I am happy to know we could provide you with a good stay and we hope to see you again soon!

8/10 Bueno

Rene

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Great location, five minute walk to beach.
Best customer service ever. Very clean. Breakfast was great. Rooms need updated, beds are small. Air conditioner need replaced. Needs dressers to put clothes away.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 6 nov. 2023
Hello! Thank you so much for reaching out to us with your review! I am so happy to know that my team took great care of you and your family! I am also happy to know that you had a comfortable stay! We hope to see you again soon!

8/10 Bueno

MIKE

Ok
Se hospedó 3 noches en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 6 nov. 2023
Thank you for choosing to stay with us and reaching out with your review. We appreciate any and all feedback we receive. Please let us know if there is anything we could have done differently.

10/10 Excelente

Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great all around
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 6 nov. 2023
Hello and thank you for reaching out with your review! I am happy to know that you had a great time with us! We look forward to seeing you again on any future visits to the island!

10/10 Excelente

Laurie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great breakfast and really helpful front desk staff!
Se hospedó 1 noche en noviembre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 6 nov. 2023
Thank you for choosing to stay with us! I am glad that the team was able to make a great impact on your stay and we hope we are able to see you again soon!

8/10 Bueno

Kathleen

Le gustó: Limpieza y servicio y personal
Close to the beach, hotel in need of updates but all staff wonderful and attentive.
Se hospedó 1 noche en octubre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 6 nov. 2023
Thank you for choosing to stay with us at our Hampton! I am happy to know that our staff provided great service and took great care of you. We hope to see you again soon!

10/10 Excelente

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything was nice
Se hospedó 1 noche en octubre de 2023
Respuesta de Sam Smith, Front Office Manager, el 29 oct. 2023
Thank you so much for choosing to stay with us at our Hampton Inn! I am happy to know that your stay was a good one and that we could take care of you! We all hope to see you again soon!

10/10 Excelente

Shiara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Birthday trip
I had a great time. I booked this trip for my husband’s birthday
Se hospedó 2 noches en octubre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 25 oct. 2023
I am happy to know that you two had a great time and I'll be sure to pass that on to my team. I hope your husband had a very happy birthday and we hope to see you both again soon on more occasions!

10/10 Excelente

Richard

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff is very welcoming. Are clean and modern. We would stay here again without hesitating at all.
Se hospedó 1 noche en octubre de 2023
Respuesta de Samantha Smith, Front Office Manager, el 25 oct. 2023
Thank you so much for choosing to stay with us at our Hampton Inn! I am happy to know that we could provide a great stay for you and that the team took such great care of you! We cannot wait to see you and your family again.