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Opiniones de Holiday Inn Express Hotel Jacksonville North - Fernandina, an IHG Hotel

2.5 out of 5

Opiniones

8.6

Excelente

Puntuación de 10, es decir, Excelente. Basada en 317 de 594 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 172 de 594 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 59 de 594 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 594 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 594 opiniones" "

8.8/10

Limpieza

8.8/10

Servicio y personal

8.0/10

Servicios

8.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Emilio, Comayagua

Viaje de negocios
Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal y servicios
De la propiedad muy bien la atención al cliente una decepción
Respuesta de Holiday Inn Express & Suites , el 19 ene. 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Bueno

Emilio, Comayagua

Se hospedó 1 noche en diciembre de 2022

10/10 Excelente

Antonio

10/10 Excelente

raiza Marie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en noviembre de 2020

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2019

10/10 Excelente

Edwin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente limpio buen servicio Buena ubicacion nuevas o remodeladas Instalaciones

6/10 Aceptable

MERY C

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
LIMPIO, COMODO Y MODERNO
FUE LIMPIO, COMODO, PERO LE FALTA ATENCION DE PERSONAL, LLAME PARA TRAER ALMOHADAS Y VINO EL MISMO DE LA RECEPCION, Y LUEGO PEDIMOS PASTA DENTAL, Y ME DIJERON QUE FUERA YO A BUSCARLO, Y EN EL DESAYUNO HABIA UNA SENORA CHEQUEANDO TODO LO QUE COMIAMOS, ERA DESAGRADABLE, PUES PARA ESO ESTAS PAGANDO..

8/10 Bueno

Roger

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Only one elevator?
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 23 may. 2024
Dear Guest,We apologize for any inconvenience caused by our single elevator. We understand the importance of efficient service and are continually striving to improve our facilities. Your feedback is valuable, and we hope you enjoyed your stay otherwise. We look forward to welcoming you back soon.Sincerely, Hotel Manager

8/10 Bueno

Ty'Keidra

Viaje familiar con niños
Clean and very spacious room. Accommodated me and my family greatly last minute after driving all day!
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 17 may. 2024
Dear Guest,Thank you for your positive review. We're delighted to hear that you found our rooms clean and spacious and that we could accommodate you and your family last minute after a long drive. We appreciate your feedback and look forward to welcoming you back in the future.Sincerely, Hotel Manager

6/10 Aceptable

Jesse

Viaje familiar
Le gustó: Limpieza y condiciones de la propiedad
Ok
Se hospedó 1 noche en mayo de 2024
Respuesta de Hotel Manager, el 12 may. 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you had a satisfactory experience during your stay. We value your input and will use it to improve our services to ensure a better experience for all our guests in the future. We hope to have the opportunity to welcome you back again soon.Sincerely, Hotel Manager

6/10 Aceptable

claudia Monica

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
near restaurants
Se hospedó 3 noches en mayo de 2024
Respuesta de Hotel Manager, el 12 may. 2024
Dear Guest,Thank you for your feedback! We're glad to hear you enjoyed our convenient location near restaurants. We strive to provide our guests with easy access to dining options to enhance their stay. We appreciate your positive review and hope to welcome you back soon!Sincerely, Hotel Manager

8/10 Bueno

Raymond

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en mayo de 2024
Respuesta de Hotel Manager, el 9 may. 2024
Dear Guest,Thank you for your review. We're glad to see that you had a positive experience overall. If there are any areas where we can improve and earn that extra star on your next visit, please let us know. Your feedback is valuable to us, and we hope to welcome you back soon.Sincerely, Hotel Manager

10/10 Excelente

Breeann

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
They were wonderful, friendly, and efficient! Great place and staff!
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your fantastic review and perfect rating! We are delighted to hear that you had a wonderful experience with our friendly and efficient staff. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

10/10 Excelente

Margaret

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property was clean and well taken care of. Breakfast was good with plenty of choices.
Se hospedó 1 noche en abril de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your wonderful review and perfect rating! We are thrilled to hear that you found our property to be clean and well-maintained, and that you enjoyed our breakfast offerings with plenty of choices. Your feedback is greatly appreciated, and we look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Peter PatelGeneral ManagerDays Inn by Wyndham Provo(801) 375-8600daysinnprovo@gmail.com

10/10 Excelente

Casey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We had a great stay. Everything was very nice.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your wonderful review and perfect rating! We're delighted to hear that you had a great stay with us and that everything met your expectations. Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

8/10 Bueno

Laura

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Easy access on and off highway. quiet rooms and clean. Good nights rest after a long day of driving.
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your review. We're glad you found our hotel conveniently located, with quiet and clean rooms for a restful night after your drive. If there's anything more we can do to make your stay even better next time, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excelente

Michael, Lehigh Acres

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your perfect rating! We appreciate your feedback and are delighted to know that you had a great experience with us. If you have any further comments or if there's anything we can do to improve your next stay, please feel free to reach out.Sincerely, Hotel Manager

10/10 Excelente

Farah

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a wonderful experience with us. If there's anything else we can do to ensure your next stay is just as enjoyable, please let us know.Sincerely, Hotel Manager

10/10 Excelente

Alexandra

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean! Friendly staff
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your perfect rating and kind words! We're delighted to hear that you found our hotel clean and our staff friendly. Your feedback is greatly appreciated, and we look forward to welcoming you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 Excelente

Deborah Sue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable beds, clean convenient. Trouble connecting to internet.
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your perfect rating and feedback! We're delighted to hear that you found our beds very comfortable and our hotel clean and convenient. We apologize for any inconvenience you experienced with the internet connection and will address this issue promptly. If there's anything else we can do to enhance your next stay, please don't hesitate to reach out.Sincerely, Hotel Manager

10/10 Excelente

kim

Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en febrero de 2024
Respuesta de Hotel Manager, el 13 abr. 2024
Dear Guest,Thank you for your perfect rating! We're thrilled to hear that you had a great experience with us. If there's anything more we can do to ensure your next stay is just as enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

10/10 Excelente

Barbara A

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

John M

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel
Convenient, comfortable stay.
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Delma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

David

Viaje de negocios
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Nice hotel
Nice hotel
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Mélodie

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Julie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Brian

Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Cathy

Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

4/10 Malo

Pamela

Se hospedó 1 noche en enero de 2024
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Mitchell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Fred

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quiet and clean. Very comfortable room
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

6/10 Aceptable

John

Viaje familiar
Le gustó: Servicios
Bathroom over run with ants
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

Daniele

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything you need
Everything was good
Se hospedó 1 noche en diciembre de 2023
Respuesta de Holiday Inn Express & Suites , el 2 feb. 2024
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Hanan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad

10/10 Excelente

Nancy

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Granddaughters baby shower
Was very nice close to door which was good as I had surgery on my knee so the room was perfect
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites , el 23 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Peter, Greenbackville

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
clean, quiet, comfortable
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites , el 23 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Theresa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service and staff were exceptional. The room was very comfortable.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites , el 16 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Ken

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel right off I-95. Close to fast food restaurants and within 1/2 mile of a Publix Supermarket that had lots of options for eat in or take out hot meals and subs.
Se hospedó 1 noche en noviembre de 2023
Respuesta de Holiday Inn Express & Suites , el 16 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel. Convenient location. Room was clean & comfortable. Only issue was no shower curtain in the bath.
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 1 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Delma

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 1 nov. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Ruby

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Conveniently located to I-95, lots of restaurants nearby. Hotel was clean. The only complaint is the room was hot and musty smelling when we arrived. After cooling it did improve so not a big deal.
Se hospedó 2 noches en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 30 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests.

10/10 Excelente

George

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very satisfied.
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 30 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Italian restaurant 5 miles away. Good shower. WiFi was spotty. Good breakfast. Comfortable bed and hot shower
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 24 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Vernia W.

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Conveniently located
Se hospedó 2 noches en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 24 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Serge

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Trip to Florida
Clean easy access
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 24 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

8/10 Bueno

Clarence, Hendersonville

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent breakfast as usual Missed having bar soap Couldn't get the sports channel I wanted
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

richard

Looks very new
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 18 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.

10/10 Excelente

Jeremy

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Quick check in, friendly staff
Se hospedó 1 noche en octubre de 2023
Respuesta de Holiday Inn Express & Suites , el 13 oct. 2023
Thank you for taking the time to complete our online survey regarding your recent stay. Your feedback about your stay at our hotel is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.