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Opiniones de ibis Styles Jakarta Airport

3.5 out of 5
ibis Styles Jakarta Airport
Jl. Raya Bandara Soekarno Hatta, Kp. Rawa Bokor, Tangerang, Banten

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 204 de 767 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 345 de 767 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 150 de 767 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 46 de 767 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 767 opiniones" "

8.2/10

Limpieza

8.0/10

Servicio y personal

7.0/10

Servicios

8.0/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Alvaro Diego

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2019
Respuesta de Gunawan Widodo - General Manager, el 23 sept. 2019
Dear Alvaro Diego, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Gunawan Widodo General Manager

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza
El hotel muy austero y cuartos muy pequeños, desayuno decente y ubicación correcta para para personas que tengan vuelo de conexión y necesiten una habitación por una noche
Se hospedó 1 noche en marzo de 2019
Respuesta de Yoesi B Taruna - General Manager, el 20 mar. 2019
Dear Valuable Guest, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Yoesi B Taruna General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en febrero de 2019
Respuesta de Yoesi, el 8 abr. 2019
Dear Valued Guest, Thank you for taking the time to write your review in regards to your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your feedback, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely Yours, Yoesi B. TARUNA General Manager

10/10 Excelente

RAMON

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Tranquilo y muy cerca del centro
Ideal céntrico pero apartado del bullicio
Respuesta de General Manager, el 27 sept. 2016
Dear Valued Guest, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

10/10 Excelente

Noelie, España

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
adecuado para escalas
habitacion limpia y muy correcta
Respuesta de General Manager, el 17 ago. 2016
Dear Noelie, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

10/10 Excelente

Sara, Barcelona

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Genial, cerca aeropuerto, shuttle gratis
Cerca del aeropuerto, que es lo que más nos interesaba, y con shuttle gratis. Desayuno abundante y rico (aunque bastante oriental), cama cómoda y todo limpio. El lavabo algo incómodo al estar dividido por puertas, y el aire un poco fuerte para mi gusto, pero en general todo muy bien
Respuesta de General Manager, el 15 ago. 2016
Dear Sara, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Arief MAULANA General Manager

6/10 Aceptable

ANA MARIA, Mexico

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fine for one night
A lot of insects in the restaurant and difficult communication with staff people because they bearly speak English. It is near to the airport, but there are more options. Cheap at the end.
Respuesta de Teuku RUSIANSYAH, el 12 mar. 2016
Dear Ana Maria, Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
hotel limpio y sencillo, con mucha variedad en el bufé del desayuno. Perfecto para estancias de una noche cerca del aeropuerto
Respuesta de Teuku RUSIANSYAH, el 12 mar. 2016
Dear Valued Guest, We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely yours, Teuku RUSIANSYAH General Manager

8/10 Bueno

Maria, viña del mar

Le gustó: Servicio y personal y condiciones de la propiedad
No le gustó: Comodidad de las habitaciones
hotel de paso
Buen hotel para pasar una noche si necesitas estar cerca del aeropuerto, personal amable, buena piscina. Mucho mosquito.
Respuesta de Teuku RUSIANSYAH, el 6 feb. 2016
Dear Maria, Thank you for choosing to stay at ibis Styles Jakarta Airport and for taking the time to provide us with your feedback. I am very glad to hear that you enjoyed your overall stay with us, however I do my sincere apologize for your inconvenience about the mosquitos problem. I will work with the department concerned to review and resolve the issue to be able to serve a better experience in the future. Again, thank you for sharing your experience and I hope to be able to welcome you back to ibis Styles Jakarta Airport in the near future. Sincerely yours, Teuku RUSIANSYAH General Manager

6/10 Aceptable

Sienna

Good for an airport hotel. Pool area is very mosquito-y and there is poor air circulation so it smells heavily of cigarette smoke. Food is okay, pricey for what it is. Shuttle is NOT consistent. Different staff will tell you different information about the schedule. Air con in room was good enough but noisy at points in the night. Shower temperature fluctuates A LOT so be careful. I kept it fairly cool to avoid being burned during the heat flashes. Probably would not recommend to a friend, but it was good enough for one night before my long flight back to The States.
Se hospedó 1 noche en abril de 2024
Respuesta de Riasto Ardi, el 22 abr. 2024
Dear Sienna,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotel. We apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned mosquito at pool area, our shuttle services and hot water in the room.Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsGuest Experience Team

2/10 Terrible

Sartono

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I stayed at some hotels for my traveled. This hotel is the smallest, tiniest, and very uncomfortable. Room space is so tiny, can't open my 2 big lugage in the same time, no space! AC is not working, just worked as a fan instead. So the room temp was really hot. Reported the problem, just 1 time tehnician came and nothing fixed, no change room also. So i have to bear with the worst 3 nights there, I can't sleep because of the room temp. I paid online in full when booked the hotel, so i can't move/cancelled the stays. There was no excitement for their foods too .. just like home amateur cooking, salty or no taste at all, not like a hotel class food standart.
Se hospedó 3 noches en marzo de 2024
Respuesta de Ulil Azmi - General Manager, el 12 abr. 2024
Dear Bapak Sartono,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned regarding our AC and food quality. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

10/10 Excelente

Syafril

Le gustó: Limpieza, servicios, condiciones de la propiedad
The best
Se hospedó 1 noche en abril de 2024

6/10 Aceptable

Fabienne

Viaje en pareja
No le gustó: Limpieza
Kleines, zweckmässiges Zimmer, für eine Nacht ausreichend. Preis-Leistung stimmt.
Se hospedó 1 noche en marzo de 2024
Respuesta de Riasto Ardi, el 22 abr. 2024
Dear Fabienne,Thank you for taking time to share your experience with us. We do apologize that your experience did not meet your expectation. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best RegardsGuest Experience Team

4/10 Malo

Gota

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Check in and check out procedures were very slow. There is only one person at the reception, which was so bad
Se hospedó 1 noche en febrero de 2024
Respuesta de Ulil Azmi - General Manager, el 27 mar. 2024
Dear Gota,Thank you for taking time to share your experience with us. We do apologize that your experience did not meet our expectations. We have informed our related department for immediate action to ensure this not happen in the future. We appreciate your sharing and hope that you will give us an opportunity for better serve you in the future.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

Michael

Se hospedó 1 noche en febrero de 2024
Respuesta de Ulil Azmi - General Manager, el 27 feb. 2024
Dear Michael,Thank you for your time to give us your score at ibis Styles Jakarta Airport. We appreciate your score and hopefully your next visit will be more pleasant than the previous one.Best Regards,Ulil Azmi - General Manager

10/10 Excelente

Marthen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024

8/10 Bueno

HARNINA

Se hospedó 1 noche en enero de 2024

4/10 Malo

KATSUYUKI

No le gustó: Servicios y condiciones de la propiedad
No towel placed. electrical socket was loose.
Se hospedó 1 noche en enero de 2024
Respuesta de Ulil Azmi - General Manager, el 30 ene. 2024
Dear Katsuyuki,Thank you for your valuable feedback. At the same time it is regret to hear the uncomfortable situation that you experienced at our hotelWe apologize for a less than satisfactory overall experience with us in regards to the issues that you have mentioned. Please rest assured that I have personally discussed this with the department concerned to ensure immediate improvement and rectification is made accordingly. Your comments have certainly raised many areas of concern that need to be addressed and will inspire us to strive harder in servicing our future guests.We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

8/10 Bueno

Sri

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Judith

Viaje en pareja
Le gustó: Servicio y personal y condiciones de la propiedad
Close to the airport, which was great after a long flight. The bed was really, REALLY comfortable! Breakfast was amazing! There were sooo many delicious options.
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Idris

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Siistii ja ystävällinen
Kyllä siisti ja ystävällinen hotelli, lähellä lentokenttä. Suosittelemme
Se hospedó 1 noche en enero de 2024

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza y comodidad de las habitaciones
나쁘지않음
딱 하룻밤 비행기를 타기 위해 잠깐 쉬어가는 용도로 좋은 호텔입니다
Se hospedó 1 noche en enero de 2024
Respuesta de Ulil Azmi - General Manager, el 17 ene. 2024
Dear Our Valued Guest,Thank you for taking time to share your experience with us. It is always a pleasure to receive a feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Best Regards,Ulil Azmi - General Manager

8/10 Bueno

Anja

8/10 Bueno

William

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Janio Paulo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muito bom. Funcionários gentis, um breakfast. Perfeito
Se hospedó 2 noches en enero de 2024

4/10 Malo

KATSUYUKI

Viaje de negocios
Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
エレベーターのボタンが、非常に分かり難い。
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Shinnosuke

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

4/10 Malo

mona

Se hospedó 1 noche en noviembre de 2023

8/10 Bueno

Francois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bon hôtel, peut mieux faire
Bon hôtel à proximité de l'aéroport, excellente restauration, chambre assez spacieuse sauf l'absence de mini frigo. Internet insuffisant dans notre chambre.
Se hospedó 3 noches en noviembre de 2023

8/10 Bueno

Francois

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bon hôtel et bon rapport qualité prix à proximité de CGK, Compter quand même 10 minutes de taxi qui doit faire le tour de l'aéroport.
Se hospedó 3 noches en noviembre de 2023

2/10 Terrible

Mamoru

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
wifiが使用できなかった
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ulil Azmi - General Manager, el 20 nov. 2023
Dear Mamoru,Thank you for taking time to share your experience during stay with us. We do apologize that your experience did not meet your expectations especially for our wifi facilities, We had passed to related department for immediate improvement and rectification is made accordingly. We apreciate your comments and hopefully that you can give us an opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

Mamoru

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
空港近くで助かります。
Se hospedó 1 noche en noviembre de 2023
Respuesta de Ulil Azmi - General Manager, el 13 nov. 2023
Dear Mamoru,Thank you for taking time to share your experience with us. Indeed that our hotel near to Jakarta International Airport Soekarno Hatta. We appreciate your sharing and hope that you can give us to serve you better in the near future.Best Regards,Ulil Azmi - General Manager

10/10 Excelente

Joseph

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
All was just fine . Easy to get to. Nice buffet breakfast. Shuttle to and from the airport is posted in the hotel, but not on the website . It should be as well as the pick up location at the airport.
Se hospedó 1 noche en octubre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 nov. 2023
Dear Mr. Joseph,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y comodidad de las habitaciones
Another night before a morning flight
Standard room; food okay; clean enough. Shuttle bus still at limited times and still too many people trying to use the morning shuttles. Hotel should stop being so cheap and run more shuttles. The buses are already there, as are the staff to drive them, so provide the hotel to airport shuttle more often. This is the one key thing for a successful airport hotel: easy access! Ibis Styles has the perfect location for access, but then runs shuttles infrequently???
Se hospedó 1 noche en octubre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 nov. 2023
Dear Mr. Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Servicio y personal y comodidad de las habitaciones
Standard airport hotel
Ibis Styles is fine for an overnight stopover before flying out of Jakarta. It’s not really near anything except other hotels and the airport access road. Go there, sleep, leave. Food is okay. Room is generally okay, but bathrooms are slowly looking in poorer condition every time I visit. Main issue is the airport shuttle doesn’t run frequently enough. It’s always full because the hotel is skimping on its service. It also uses the one same shuttle bus for guests from the adjacent Ibis Budget so of course every service is full. Just run more shuttles, more frequently, and this place would be perfect for a relatively cheap and easy airport hotel stay.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 nov. 2023
Dear Mr. Valued Guest,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 Excelente

Roger

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Good middle class hotel. It has everything needed for a comfortable stay.
Se hospedó 4 noches en octubre de 2023

8/10 Bueno

Joos

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Prima locatie voor kort verblijf, bij stop overs
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 nov. 2023
Dear Mr. Joos,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

6/10 Aceptable

Asgeir

Se hospedó 1 noche en octubre de 2023
Respuesta de Ulil Azmi - General Manager, el 6 nov. 2023
Dear Asgeir,Thank you for taking time to give us your ratings during stay at ibis Styles Jakarta Airport. We do apologize that your experience did not meet your expectations. please allow me to express my sincerely apology.We apreciate your ratings and hope that you can give us an opportunity to serve you better in the near future.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

Jonas

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good for easrly flight
Good hotell for a one night stay if you leave early in the morning. The bartender and waitresses shall have 5 stars for helpfullnes and kindness
Se hospedó 1 noche en octubre de 2023
Respuesta de Ulil Azmi - General Manager, el 9 oct. 2023
Dear Jonas,Thank you for taking time to share your experience during stay at ibis Styles Jakarta Airport. We are glad that our staff are helpfull & kindness to serve your during your stay.We are looking forward to serve you more better in the near future and hope fully that your next visit will be more pleasant than the previous one.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

michel

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 oct. 2023
Dear Michel,Thank you for taking time to share your experience during stay at ibis Styles Jakarta Airport. We do apologize that your experience did not meet your expectations. We are looking forward to have your detail experience so that we can appropriate measures and address the problems. We apreciate your score and hope that you can give us an opportunity to better serve you in near future.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

Safwan, dubai

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 2 oct. 2023
Dear Safwan,Thank you for taking time to share your experience during stay at ibis Styles Jakarta Airport. We do apologize that your experience did not meet your expectations. We are looking forward to have your detail experience so that we can appropriate measures and address the problems. We appreciate your ratings and hope you can give us an opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

10/10 Excelente

Desmond

Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 25 sept. 2023
Dear Mr. Desmond,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 Excelente

Sarah Abdel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great little hotel to stay at for 1-2 days for a layover. We were able to check in late (2am) with no problem. Check in was quick. We missed the last shuttle bus to the hotel but we were able to order a ride through Grab for about 90,000 rupiah. Air conditioner works well. The showers were a little bit dirty and the bed is not the most comfortable in the world, but definitely beats sleeping on the airplane.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 25 sept. 2023
Dear Ms. Sarah Abdel,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023
Respuesta de Ulil Azmi - General Manager, el 11 sept. 2023
Dear Mr. Mastolib Zls,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

8/10 Bueno

Akira

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
空港から近いので二回目の利用でした。ホテルから空港への連絡バスがあり助かりました。部屋も改装されてきれいになっていますね。
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 11 sept. 2023
Dear Mr. Akira,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

4/10 Malo

KUSTANTI

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
The First my experience stay in hotel come to room inside room is dirty and smelling ,look the bed cover and sheet they not change. I’m go to the reception to complain and change the room. Change the room but pay 1300¥ but ok.never stay here again.
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ulil Azmi - General Manager, el 17 sept. 2023
Dear Kustanti,Thank you for taking time to share your experience during stay with us. We do apologize that your last visit did not meet your expectations. We already pass your comment to related department for immediate improvement in regards the issue that you have mention.We apreciate your sharing your experience and hope taht you will give us opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager

6/10 Aceptable

kian wei

Le gustó: Servicio y personal
No le gustó: Limpieza
Ok
Se hospedó 1 noche en agosto de 2023
Respuesta de Ulil Azmi - General Manager, el 4 sept. 2023
Dear Kian Wei,Thank you for taking the time to tell us about your experience at the ibis Styles Jakarta Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We are looking forward to have your detail experience so that we can learn and taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your ratings, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,Ulil Azmi - General Manager

8/10 Bueno

Stuart

Viaje familiar
Le gustó: Limpieza, servicios, condiciones de la propiedad
They keep the room clean and closed distance to the airport for transit flights. The only downgrade is they don’t answer the phone when we trying to contact regarding the shuttle pick up which cost us time and money, luckily there’s taxi nearby for our early departure since the shuttle schedule is an hour early or 30 minutes later from our schedule.
Se hospedó 1 noche en agosto de 2023
Respuesta de Ulil Azmi - General Manager, el 25 sept. 2023
Dear Mr. Stuart,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

10/10 Excelente

Carl Daniel

Se hospedó 1 noche en agosto de 2023
Respuesta de Ulil Azmi - General Manager, el 25 sept. 2023
Dear Mr. Carl Daniel,We very much appreciate your comments regarding your stay at the ibis Styles Jakarta Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Ulil AzmiGeneral Manager

4/10 Malo

SANDJAJA

Viaje de negocios, Viaje familiar
Le gustó: Servicio y personal y servicios
No le gustó: Condiciones de la propiedad
The bathroom has a very bad smell to the entire room. Something wrong with the plumbing
Se hospedó 1 noche en agosto de 2023
Respuesta de Ulil Azmi - General Manager, el 26 ago. 2023
Dear Sandjaja,Thank you for taking time to share your experience during stay with us. We do apology that your experience during stay with us did not meet your expectations in regards to uncomfortable situation in your room.I have passed you comment to related department to follow up this and ensure this not happen in the future. we apreciate your sharing and hope you will give us an opportunity to better serve you in the near future.Best Regards,Ulil Azmi - General Manager