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Opiniones de Mandarin Oriental, Jakarta

5 out of 5
Mandarin Oriental, Jakarta
Jalan MH Thamrin, Jakarta, Jakarta

Opiniones

9.4

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 254 de 320 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 47 de 320 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 10 de 320 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 5 de 320 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 4 de 320 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

9.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Martin, Barcelona

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Es un gran hotel como todos los de la cadens Mandarin Gran atencion y mejor servicio ademas en Asia los precios son asequibles
Se hospedó 1 noche en abril de 2024

10/10 Excelente

PEDRO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Encantada en el hotel
Se hospedó 2 noches en julio de 2023
Respuesta de Andy, el 26 jul. 2023
Dear Pedro,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan!Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en julio de 2022
Respuesta de Andrew Abram , el 19 jul. 2022
Dear Daniel, It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Thank you for being a Fan! Kind regards, Andy Andrew Abram General Manager

10/10 Excelente

YASUHIKO

Le gustó: Condiciones de la propiedad
Se hospedó 2 noches en abril de 2024

10/10 Excelente

An Ge, Kuala Lumpur

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place and great staff! Facilities are well maintained, and spacious.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Inga

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely room and pool.
Se hospedó 1 noche en marzo de 2024
Respuesta de Andy, el 3 abr. 2024
Dear Inga,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

ricky, los angeles

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Staff was very friendly and helpful
Se hospedó 5 noches en marzo de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Ricky,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 Excelente

Robin

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved everything about the hotel - 100 percent recommend.
Se hospedó 3 noches en marzo de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Robin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 Excelente

Hiu Fai

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff are very warm and friendly. Their service is implacable!!
Se hospedó 3 noches en febrero de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Hiu Fai,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 Excelente

Juan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff does a superb job attending your needs.
Se hospedó 2 noches en febrero de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Juan,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

10/10 Excelente

Ayman, YANBU ALSINAIYA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en febrero de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Ayman,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Warm regards,Andy Andrew Abram General Manager

8/10 Bueno

Ayman, YANBU ALSINAIYA

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Andy, el 14 mar. 2024
Dear Ayman,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Katharina

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful hotel with excellent service. Well equipped gym and great breakfast buffet. Definitely recommend staying there.
Se hospedó 1 noche en febrero de 2024
Respuesta de Andy, el 22 feb. 2024
Dear Katharina,Thank you for awarding a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Saleena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Love the location & service
Se hospedó 3 noches en febrero de 2024
Respuesta de Andy, el 13 feb. 2024
Dear Saleena,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andrew Abram General Manager

10/10 Excelente

David

Se hospedó 4 noches en enero de 2024
Respuesta de Andy, el 24 ene. 2024
Dear David,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Tommi

Se hospedó 3 noches en enero de 2024
Respuesta de Andy, el 24 ene. 2024
Dear Tommi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Tomi

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2024
Respuesta de Andy, el 22 ene. 2024
Dear Tomi,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Andy, el 22 ene. 2024
Dear David,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Mubarak

Se hospedó 3 noches en enero de 2024
Respuesta de Andy, el 31 ene. 2024
Dear Mubarak,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Mario

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andy, el 9 ene. 2024
Dear Mario,Thank you for awarding the hotel a fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Anders

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Godt luksushotel
Mandarin Oriental er et super godt luksushotel, med en god lokation i Jakarta. Personalet var meget imødekommende, og det var en fornøjelse at bo på hotellet. Der var meget små ting, som manglende rengørring i minikøleskabet, og små sten på gulvet i badeværelset, som gør at de ikke får 10/10 - jeg vil bedømme den til 9,5/10. Helt sikkert et sted jeg vil komme tilbage, og nyde at bo på igen.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Anders,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Oscar, Charlotte

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Oscar,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Tanio

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great stay
Receptionist was very friendly and helpful, also service was great.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Tanio,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Sincerely yours,Andy Andrew Abram General Manager

10/10 Excelente

Kwok Hou

Se hospedó 4 noches en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Mr. Hou,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

hendramin

Se hospedó 2 noches en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Hendramin,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Akihiro

Viaje de negocios
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
サービスに心がこもっており、また、ホテルスタッフそれぞれからおもてなしの姿勢が感じられ、このホテルは大変良いと思う。スタッフの質という点で、今までジャカルタで７つのホテルで合計１００泊以上した中で最高のホテルです。教育が隅々にまで徹底されている感じで感心しました。是非、また宿泊したいです。
Se hospedó 3 noches en diciembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Akihiro,We are thankful for your compliments and will continue to enhance our legendary quality experience to ensure that your next visit will be another pleasant and enjoyable one.Thank you for choosing Mandarin Oriental, Jakarta and it was our sincere pleasure to have you staying with us and we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

8/10 Bueno

Ronald

Le gustó: Limpieza, servicio y personal, servicios
Everything is amazing, except the window. It is not sound proof, it is very noisy!!!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Ronald,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Robert

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Fantastic staff and service. The best.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Robert,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

AKIHIKO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
アーバンスイートに3泊しました。 クラブルームの営業時間が短いと感じました。 リラックス出来て良かったです。
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Akihiko,Thank you for leaving such a fantastic feedback. We are delighted to know that you had overall a relaxing stay with us. Your feedback is highly appreciated for our future improvement. We look forward to have another chance to serve you better in the future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Kenichi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Kenichi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

I HSIN

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear I Hsin,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

KENJI

Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Kenji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Taiji

Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Taiji,Thank you for awarding the hotel a ten stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Dean

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I think the warmth and courtesy of your staff was so nice and I loved the room and everything was so nice. It’s my first time and I will want to stay next time I return if possible 🙏🙏 Thank you.
Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 5 ene. 2024
Dear Dean,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Maudinia Herangi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I felt extremely welcomed; safe; well looked after from the moment I arrived at the airport….during my stay … upon check out and farewelled by the driver who was assigned to take me back to the airport for my return home.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Maudinia Herangi,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

CO LTD

Se hospedó 3 noches en noviembre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear CO LTD,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Peter

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Peter,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

8/10 Bueno

NOBUHISA

Le gustó: Servicio y personal
Se hospedó 3 noches en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear NOBUHISA,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Sarvil

Se hospedó 2 noches en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Sarvil,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience and stay with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

khaled

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Excellent service and facilities. I highly recommend it to any visitor especially first timers in Jakarta. The staff was exceptionally helpful. I will definitely go back.
Se hospedó 4 noches en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Khaled,Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

8/10 Bueno

Jae Hyung

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
monument room is little bit noisy during night time
Se hospedó 1 noche en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Jae Hyung,Thank you for choosing our hotel as your home away from home. We truly believe that personalised service and paying attention to the smallest details are important and as such I am delighted that our team have gone the extra mile in ensuring that you had such a great stay.Please do let us know if there is anything we can do to make your next stay even more relaxing and memorable and in the meantime we look forward to welcoming you back very soon. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Lina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Service
Se hospedó 3 noches en octubre de 2023
Respuesta de Andy, el 13 nov. 2023
Dear Lina,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

TOMOHIRO

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
素晴らしいホテルです。特にプールのモニターと水温が良かったです。スタッフの方々も親切です。良くなかった点はジャグジーが無いのとクラクションやバイクの音が１日中うるさいことです。また泊まりたいと思えるホテルです。
Se hospedó 3 noches en octubre de 2023
Respuesta de Andy, el 17 oct. 2023
Dear Mr. Tomohiro,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Noushad

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel
Everything about this hotel was excellent!
Se hospedó 3 noches en septiembre de 2023
Respuesta de Andy, el 4 oct. 2023
Dear Noushad,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Yuki

Se hospedó 2 noches en septiembre de 2023
Respuesta de Andy, el 4 oct. 2023
Dear Yuki,Thank you for awarding the hotel a Fantastic rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Emmanuel

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The management let me checkin early and checkout late. Many thanks. In room food service could use some improvement. Took a long time and did not bring exactly what was ordered.
Se hospedó 3 noches en septiembre de 2023
Respuesta de Andy, el 4 oct. 2023
Dear Emmanuel,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Robert, Arlington

Le gustó: Limpieza, servicios, condiciones de la propiedad
Se hospedó 6 noches en septiembre de 2023
Respuesta de Andy, el 17 oct. 2023
Dear Robert,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Thomas

Se hospedó 1 noche en septiembre de 2023
Respuesta de Andy, el 4 oct. 2023
Dear Thomas,Thank you for awarding the hotel a Fantastic stars rating. We are delighted to know that you enjoyed your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Dharamahsena Dharmadasa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Andy, el 13 sept. 2023
Dear Dharmahsena,Thank you for awarding the hotel a five stars rating. We are delighted to know that you enjoyed your stay and your experience with us and we look forward to welcoming you back in the near future.Kind regards,Andy Andrew Abram General Manager

10/10 Excelente

Robert

Se hospedó 1 noche en septiembre de 2023
Respuesta de Andy, el 13 sept. 2023
Dear Robert,It's been a great pleasure to have you staying with us and we are delighted to know that your stay experience has been a wonderful one. All of us are awaiting for your return in the near future. Kind regards,Andy Andrew Abram General Manager