We greatly appreciate your positive feedback and we are very happy to know that you and your family have enjoyed your stay with us.We would always be looking forward into staying with us again in any future trip to Jerusalem.

Dear Guest, Thank you for your feedback . Thanks & Best Regards, Khaled

We are very happy to know that you've enjoyed your stay with us, and we would always be looking forward into welcoming you again in any future trip to Jerusalem. Thank you.

Dear Bennito, Thank you very much for your kind and genuine review. We are happy to know that you enjoyed your stay with us and look forward welcoming you back in the future. Best Regards.

Thank you for your positive feedback.We are very happy to know that you had a great stay with us and that you've enjoyed the food at our restaurant.We would be looking forward to welcoming you again in any future trip to Jerusalem.

Thank you for your positive feedback. We are super thrilled to know that you've enjoyed your stay with us.

Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you've enjoyed your meals at our restaurant.we would always be looking forward to staying with us again in any future trip to Jerusalem.

Your positive feedback is highly appreciated. We are very happy to know that we've met your expectations and you had a pleasant stay with us.

Your positive feedback is greatly appreciated. Thank you for staying with us and we are super thrilled to know that you've enjoyed your stay and that we were of good help to you.

We greatly appreciate your positive feedback. We are happy to know that you had a great stay with us.We would be looking forward to staying with us again in any future trip to Jerusalem.

Thank you for staying with us and we greatly appreciate your positive feedback.We are also very happy to know that you have enjoyed your meals at our restaurant.We would always be looking forward to staying with us again in any future trip to Jerusalem.

Your Positive feedback is greatly appreciated. We are super thrilled to know that you had a great stay at the Azzahra Hotel . Thank you for staying with us, and we would always be looking forward to staying with us again in any future trip to Jerusalem.

It is also important to note that the reason of your stay was to refresh your memory after sixty years from your first stay at the Azzahra.However,it is very surprising to read your comment about the elevator especially that you came to the Azzahra Hotel whilst you know that you will be staying in a heritage building with lots of history and more than 120 years old.

Your positive feedback is greatly appreciated. Thank you for staying with us and we would be looking forward to staying with us again in any future trip to Jerusalem.

Thank you for your positive feedback. We are very happy to know that you've enjoyed your stay with us , and we would be looking forward to staying with us again in any future trip to Jerusalem.

We greatly appreciate your positive feedback. We are super thrilled to know that you've enjoyed your stay with us , and we would be looking forward to welcoming you again in your next trip.

Thank you for staying with us.

I believe that you should have been more transparent to the readers and should have mentioned all the positives rather than what you've mentioned.It started from the day of your arrival when you reached the hotel completely wet as it was raining heavily on that day and in order to help you ;we had to switch rooms to let you check-in earlier to your room to be able to change your wet clothes. We also helped you with your luggage to your room. On your way down, you were given an umbrella for free as you were going to the Old city and specifically to Al Aqsa Mosque which is around 15 minutes walk while it was still raining.It is important to note to our guests that the Azzahra Hotel building is more than 120 years old, so the authenticity of the building is well kept with all its original characters.Finally, on your Check-Out date , you came back from the Old city after the check-out time by more than 90 minutes and you were still not charged for that.Unfortunately, it is very disappointing when it turns out that people are not appreciative despite of all what was given to them.

Thanks for staying with us.

Thank you for staying with us and we are very happy to know that you've also enjoyed your meals at our restaurant.Your positive feedback is greatly appreciated.

We greatly appreciate your positive feedback. We are also very happy to know that you've enjoyed your meals at our restaurant and you had a pleasant stay at the hotel.We would be looking forward to welcoming you again in any future trip to Jerusalem.

Thank you for your positive feedback. We are very happy to know that you had a great stay with us, and we would be looking forward to staying with us again in any future trip to Jerusalem.

We greatly appreciate your Positive feedback. We are very happy to know that you had an enjoyable stay at the Azzahra Hotel and that you've enjoyed your meals at our restaurant. Thank you for staying with us, and we would always be looking forward to staying with us again in any future trip to Jerusalem.

Thank you for choosing Azzahra Hotel for your stay in Jerusalem. Your positive feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.Your Home away from home.

Thank you for choosing Azzahra Hotel, and for sharing your feedback online. We are very glad to read that you had an enjoyable and comfortable stay at our Hotel, and that you enjoyed your meals at Azzahra Restaurant. We all look forward to welcome you again in any future trip to Jerusalem, please consider Azzahra your home away from home

Thank you for choosing Azzahra Hotel, we are very pleased to read that you had an enjoyable stay, and we all look forward to welcome you again in the near future.

Thank you for choosing Azzahra Hotel, we are glad to read that you enjoyed your stay at our hotel. Looking forward to welcoming you again in the near future.

Thank you for choosing Azzahra Hotel to stay at, but it would have been greatly appreciated if you were more transparent and explained the whole story for the readers to know the facts rather than putting misleading information. I am not sure Mr.Shigeaki that you were aware when you've made your reservation at the Non-Refundable rate that it cannot be changed, modified or cancelled but this was the status of your reservation. As your friends were staying at a nearby hotel and you wanted to stay with them,so from the first minute that you arrived to the hotel you've inquired if you could cancel your reservation without a penalty fee in order to join them; and of course that was not possible especially that it was made through Hotel.com and not directly with the hotel. Accordingly, you've proposed to stay the first night and cancel the following two nights without any cancellation fees; and you threatened the receptionist that otherwise you would write a bad review; and which you did ! We would have really appreciated addressing your comments concerning the heating unit during your stay with us as we could have acted accordingly,but you did not mention anything whilst your stay. It is very important to note that all our rooms have been newly renovated and it is surprising for us to know that the new heating unit was not working, especially that it was occupied the day before and there was no complain. Finally, when you decided to check-out a day before your check-out date, you said that it was due to a change in your flight. Last of all,not mentioning that we always get positive feedback regarding our quick and easy check-in, clean and modern rooms as well as our great service and authentic atmosphere.

We are very happy to know that you've enjoyed your stay with us and we greatly appreciate your positive feedback. We would always be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us, and we are happy to know that you've also enjoyed eating at our restaurant. Your positive feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us, and we greatly appreciate your positive feedback. We are also happy to know that you've enjoyed your meals at our restaurant.It would always be our pleasure to welcome you again in any future trip to Jerusalem.

We greatly appreciate your positive feedback, and we are happy to know that you've enjoyed your stay with us. We would always be looking forward into staying with us again in any future trip to Jerusalem.

Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem. Please consider Azzahra your home away from home

Thank you for staying with us,and your positive feedback is greatly appreciated. It would always be our pleasure to have you staying with us in any future trip to Jerusalem. Also,we are happy to know that we met your expectations.

Thank you for staying with us,and we are very pleased to know that you had an enjoyable stay with us. Please consider Azzahra Hotel to be your home away from home.

Thank you for staying with us, we are very pleased to know that you had an enjoyable stay at Azzahra Hotel we would be looking forward into staying with us again in your future trips to Jerusalem. Please consider Azzahra to be your home away from home.

Thank you for staying with us, we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.

Thank you for staying with us, but we wish that you had informed us about your comments while you're staying with us as we could have helped you better. It is important to note that the hotel has a limited free parking space ,so it needed to be previously reserved which you haven't done .The laundry is a service that we offer with a surcharge. On the other hand,all our rooms have been newly renovated and so all the furniture including the TV's are new but probably you did not follow the correct instructions to put it on and you haven't asked for any help . Also, you must have realized that our restaurant is one of the most popular in the area and reservation is requested but it doesn't close before 23:00. Unfortunately you did not make a reservation and it was fully booked on that day . We always look forward to be of great help to our guests, and we would be looking forward into welcoming you again in any future trip to Jerusalem.

We greatly appreciate your feedback, and it would always be our pleasure to have you staying with us in any future trip to Jerusalem. We are happy to know that we met your expectations and made you feel at your home away from home.

Thank you for staying with us.Your feedback is greatly appreciated. We would be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us. We are sorry that you were not able to stay in the newly renovated rooms, as they were all occupied for the period of your stay. We will be finishing our second stage of the renovation in August, so we would be looking forward into welcoming you again in our newly designed rooms in any future trip to Jerusalem.On the other hand, it seems that you've taken the wrong way to get to the old city, because we are located only within 5-7 minutes walking.

Thank you for your feedback., and we would be looking forward into staying with us again in any future trip to Jerusalem.

Thank you for staying with us.We appreciate your feedback.

Thank you for staying with us, and we greatly appreciate your positive feedback.

Thank you for staying with us. We are very happy to know that you had a pleasant stay, and we would be looking forward into staying with us again in any future trip to Jerusalem.

We greatly thank you for staying with us, and appreciate your positive review.We are also very happy to know that you have enjoyed eating at our restaurant. We would always be looking forward into welcoming you again in any future trip to Jerusalem.

Your feedback is greatly appreciated. We are happy to know that we met your expectations and made you feel at your home away from home. Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.

We greatly appreciate your feedback. Thank you for staying with us, and we would always be looking forward into staying with us again in any future trip to Jerusalem.

Thanks for staying with us, and we really appreciate your feedback. It would always be our pleasure to welcome you again in any future trip to Jerusalem.