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Reviews of Glenburn Lodge & Spa

3 out of 5
Glenburn Lodge & Spa
Kromdraai Road Swartkops, Muldersdrift, Muldersdrift, Gauteng

Reviews

9.0

Wonderful

Rating 10 - Excellent. 30 out of 51 reviews" "
Rating 8 - Good. 17 out of 51 reviews" "
Rating 6 - Okay. 3 out of 51 reviews" "
Rating 4 - Poor. 0 out of 51 reviews" "
Rating 2 - Terrible. 1 out of 51 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Staff & service, property conditions & facilities, room comfort
The stay was most enjoyable, however i was charged a booking fee by Hotel. com which was not disclosed in the pricing. This is dishonest and i will never visit another hotel related to this group again, unless they refund the hidden online booking fee
Stayed 1 night in Feb 2024
Response from Grace Kobe on 19 Feb 2024
Dear AndrewGlenburn Lodge & Spa received your feedback.

10/10 Excellent

Tandi Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Grace Kobe on 3 Jan 2024
Dear Tandi Glenburn Lodge & Spa received your feedback.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Grace Kobe on 20 Dec 2023
Dear Eric Thank you for the feedback

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Went during quiet season but still had excellent service and great food. Clean, beautiful grounds. Restaurant was fairly expensive.
Stayed 2 nights in Dec 2023
Response from Lelanie on 18 Dec 2023
Thank you so much for taking the time to write a review on our hotel. I have passed your comments onto the team. I am so pleased that you enjoyed your overall stay with us. We look forward to seeing you again in the not too distant future.

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from Lelanie on 18 Dec 2023
Thank you so much for rating our lodge. I am pleased that you enjoyed your visit with us.

10/10 Excellent

Olebogeng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome weekend
All was in order the place is stunning
Stayed 1 night in Nov 2023
Response from Grace Kobe on 13 Nov 2023
Dear OlebogengThank you for your feedback.

10/10 Excellent

PG

Stayed 1 night in Oct 2023
Response from Grace Kobe on 6 Nov 2023
Good afternoon Thank you for the feedback.

10/10 Excellent

Lauren

Stayed 1 night in Aug 2023
Response from Lelanie on 29 Aug 2023
Dear Lauren, Thank you so much for rating our lodge. I am pleased that you enjoyed your visit with us. Kind regardsLelanie TesterPublic Relations

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wedding stay over
We were welcomed by friendly staff.The room was comfortable and clean.
Stayed 1 night in Aug 2023
Response from Grace Kobe on 22 Aug 2023
Dear Lisa Thank you for the feedback

10/10 Excellent

Susan

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful property and friendly staff
Glenburn Lodge is a lovely oasis not far from Johannesburg. The staff is always friendly and willing to help. The grounds are beautiful, the food is delicious, and the rooms are spacious and clean. I also enjoyed the spa. Loved it here and give my highest recommendation.
Stayed 2 nights in Aug 2023
Response from Lelanie on 15 Aug 2023
Thank you so much for taking the time to write a review on our hotel. I have passed your comments onto the team. I am so pleased that you enjoyed your overall stay with us. We look forward to seeing you again in the not too distant future.

8/10 Good

Serge

Stayed 2 nights in Apr 2023
Response from Grace Kobe on 15 May 2023
Dear Serge Thank you for the feedback

10/10 Excellent

Larry

Stayed 1 night in Apr 2023
Response from Grace Kobe on 2 May 2023
Dear LarryThank you for the feedback,

10/10 Excellent

Bulelwa

Stayed 1 night in Mar 2023
Response from Grace Kobe on 22 Mar 2023
Dear BulelwaThank you for the feedback.

10/10 Excellent

JULEKA, Bethesda

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there for a wedding, accommodation was great and the surroundings are amazingly peaceful. It was a nice place for a weekend get away in a beautiful surrounding.
Stayed 2 nights in Mar 2023
Response from Grace Kobe on 10 Mar 2023
Dear Juleka Thank you for the feedback.

8/10 Good

Wynand

Stayed 1 night in Dec 2022
Response from Grace Kobe on 23 Dec 2022
Dear WynandThank you for the feedback.

8/10 Good

Gineli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing experience at Glenburn
We had an amazing experience. The staff went all the way to assist and provided excellent service. The venue is peaceful and eco friendly. We couldn’t believe we were in Gauteng. The facilities were excellent.
Stayed 1 night in Sep 2022
Response from Grace Kobe on 21 Sep 2022
Dear Gineli Thank you for your feedback.

10/10 Excellent

Andrew

Stayed 2 nights in Aug 2022
Response from Grace Kobe on 21 Sep 2022
Dear Andrew Thank you for the feedback

10/10 Excellent

Masarakufa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Lelanie on 25 Jul 2022
Dear Masarakufa, Thank you so much for rating our lodge. I am pleased that you enjoyed your visit with us.

8/10 Good

Rory

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Lelanie on 28 Jun 2022
Dear Rory, Thank you so much for rating our lodge. I am pleased that you enjoyed your visit with us. Kind regards Lelanie Tester Public Relations

8/10 Good

Rebecca

Stayed 1 night in May 2022
Response from Grace Kobe on 17 May 2022
Dear Rebecca Thank you for the feedback. We have forwarded to the Lodge.

10/10 Excellent

ANGILIQUE

Stayed 1 night in Apr 2022
Response from Grace Kobe on 17 May 2022
Dear Angilique Thank you for the feedback. We have forwarded your feedback to the Lodge.

2/10 Terrible

Bruce

Disliked: Cleanliness, property conditions & facilities, room comfort
Worst Holiday experience ever
We were there for our 10 year anniversary and have stayed in several places with in the cradle valley area including cradle moon which is directly opposite Glenburn So we know what to expect in the area, BUT Spiders are expected in bush type holiday yes but when the resort is over run by spiders where the webs are extremely well developed and old long standing, i counted 18 webs larger than myself in one garden area out side the room in a busy area not in wild bush, and on 1 web there were 31 adult golden orb spiders. There was toilet waste running down the path into the crocodile river with a stench that was unbearable, the food was overpriced for the quality served at the buffet. Ordering of the menu was better and cheaper. They offer mountain bikes as an activity which all 3 were barely ridable we took them out and didnt even make it to the mountain bike trail before having to return the bikes. This trip was by far the worst stay we have ever had. The staff were either really helpful or completely ignore you no in between. Simple thing like garden maintenance and controlling of the spiders not exterminating them but in main areas the webs should not be able to be developed which will force the spiders to move away from the actual living space. Tap in the bath was broken so you had to pull rather than turn the tap for the water to go on. Toilet paper is a simple thing but terrible quality, Beds old and hard and pillows dont even fluff up anymore they so old. worst holiday.
Stayed 2 nights in Mar 2022
Response from Grace on 23 Mar 2022
Good day Thank you for the feedback. We are looking forward in assist you with your future booking. Kind regards Grace Kobe

8/10 Good

Carol

Liked: Cleanliness, staff & service, room comfort
I was a little dissappointed with the accommodation, everything was clean but I found a cockcroach in our room. WE had the buffet in the restaurant and it was fantastic. I am a vegetarian, and there was more than enough choices to satisfy my palate Overall a very nice stay
Stayed 1 night in Feb 2022
Response from Grace on 23 Mar 2022
Good afternoon Thank you for the feedback. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Esther

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022
Response from Grace Kobe on 10 Jan 2022
Dear Esther Thank you for your interest in Glenburn Lodge & Spa. Your feedback was forwarded to the Lodge. Kind regards Grace Kobe

8/10 Good

Nokuthula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2021
Response from Grace Kobe on 31 Dec 2021
Dear Nokuthula Thank you for your interest in Glenburn Lodge & Spa. We are looking forward in assisting you with your future booking. Kind regards

10/10 Excellent

Thabile

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Glenburn Lodge & Spa is amazing , the lodge itself is beautiful, the food very tasty, the entertainment 100% and lovely activities.
Stayed 2 nights in Apr 2021
Response from Grace Kobe on 31 Dec 2021
Dear Thabile Thank you for your feedback. We have forwarded your message to the Lodge. We are looking forward in assisting you with your future booking. Kind regards

10/10 Excellent

Pieter

Stayed 2 nights in Mar 2021
Response from Grace Kobe on 31 Dec 2021
Dear Pieter Thank you for your interest in Glenburn Lodge & Spa We are looking forward in assisting you with your future bookings. Kind regards

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your interest in Glenburn Lodge & Spa We are looking forward in assisting you with your future booking. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
The place really nice. We had a great time The food is was amazing as well
Stayed 1 night in Nov 2020
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your interest in Glenburn Lodge & Spa We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Miriam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2020
Response from Grace Kobe on 31 Dec 2021
Dear Miriam Thank you for your interest in Glenburn Lodge & Spa We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glenburn Lodge was an enjoyable stay
The stay was enjoyable, facilities and staff were excellent. While there was a super choice of beverages in the room, there was no adaptor for the hairdryer in the room and no apparent connection to be seen. Perhaps staff could check on small things such as that.
Stayed 1 night in Jan 2020
Response from Grace Kobe on 31 Dec 2021
Dear Colleen Thank you for your interest in Glenburn Lodge & Spa We have forwarded your message to the Lodge. We are looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Molly

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely stay. The New Year’s Eve party was awesome.
Stayed 3 nights in Dec 2019
Response from Grace Kobe on 31 Dec 2021
Dear Molly Thank you for your feedback. We have emailed your message to the Lodge. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Charlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019
Response from Grace Kobe on 31 Dec 2021
Dear Charlene Thank you for your interest in Glenburn Lodge & Spa. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your interest in Glenburn Lodge & Spa. We are looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Anthony Damian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay
Excellent service and surrounds. Kept clean and staff are very friendly and professional.
Stayed 2 nights in Sep 2019
Response from Grace Kobe on 31 Dec 2021
Dear Anthony Thank you for your feedback. We have forwarded your message to the Lodge. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place
Amazing stay. Wonderful place
Stayed 1 night in Jul 2019
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your feedback. We have forwarded your message to the Lodge. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Merrilee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and relaxing.
We came to Glenburn after a few days working in JoBurg and it was absolutely lovely and peaceful. I had a few issues with my room—hot water, hair dryer—but the staff promptly resolved them. I can’t say enough about how wonderful the spa was!
Stayed 2 nights in Jun 2019
Response from Grace Kobe on 31 Dec 2021
Dear Merrilee Thank you for your feedback. We have forwarded your message to the Lodge. We are looking forward in assisting you with the future bookings. Kind regards

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very humble and amazing to deal with. The bed in our room 405 was very hard.....but overall we had a great time
Stayed 1 night in May 2019
Response from Grace Kobe on 31 Dec 2021
Dear Steven Thank you for your feedback. We have emailed your message to the Lodge. We are looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful. Beautiful rural setting. Well run. Friendly and helpful staff
Stayed 1 night in Apr 2019
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your feedback. We have emailed your message to the Lodge We are looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The views and facilities are amazing. The spa staff were exceptional. Breakfast was lovely but dinner was unremarkable You need to have transport available or Uber app as the lodge does not have a shuttle.
Stayed 2 nights in Apr 2019
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your feedback We have forwarded your message to the Lodge. We are looking forward in assisting you with your future booking. Kind regards

8/10 Good

Ewan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from Grace Kobe on 31 Dec 2021
Dear Ewan Thank you for your interest in Glenburn Lodge & Spa. We are looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for your interest in Glenburn Lodge & Spa We are looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Grace Kobe on 31 Dec 2021
Dear Danny Thank you for your interest in Glenburn Lodge & Spa. Looking forward in assisting you with your future bookings. Kind regards

8/10 Good

Jacques

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019
Response from Grace Kobe on 31 Dec 2021
Dear Jacques Thank you for your interest in Glenburn Lodge & Spa Looking forward in assisting you with your future bookings. Kind regards

10/10 Excellent

Devendran

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great getaway
This little gem was the perfect weekend getaway from the hustle and bustle of the city. The staff qas incredible and the spa treatments were quite a treat. An amazing experience. We will be back
Stayed 1 night in Jan 2019
Response from Grace Kobe on 31 Dec 2021
Dear Devendran Thank you for the message. We have forwarded your message to the Lodge. Looking forward in assisting you further with your future booking. Kind regards

6/10 Okay

Cornelius

Liked: Cleanliness
Expected more
I definitely expected more. The website and pictures looked great but the rooms are old and run-down. It needs a refurbishment. It is a fair 3-star hotel but could be so much more. Great for big teams as there is enough rooms.
Response from Grace Kobe on 31 Dec 2021
Dear Cornelius Thank you for the feedback. We have forwarded your feedback to the Lodge. Looking forward in assisting you with your future bookings. Kind regards

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay @ Glenburn
The place is beautiful, breath taking scenery and clean rooms. I enjoyed the spa treatment more than anything. But the quality of the food was disappointing, as it wasn't fresh and was tasteless. The chef needs to do something about the food before I come back
Stayed 2 nights in Aug 2017
Response from Grace Kobe on 31 Dec 2021
Good afternoon Thank you for the feedback, We have forward your message to the Lodge. Looking forward in assisting you with your future bookings.

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gerne wieder 👍😊
Sehr schöne gepflegte Anlage, der Service und die Küche sehr gut! Die Wegbeschreibung war schlecht, wir müssen echt suchen. Das WLAN war nicht immer gut und das Billard sowie das Dart leider kaputt. Doch das sind nur Kleinigkeiten die die Aussicht 1000 mal wett machen!
Stayed 2 nights in Jan 2019
Response from Grace Kobe on 31 Dec 2021
Dear Vera Thank you for the feedback. We have forwarded your message to the Lodge. Looking forward in assisting you with your future bookings. Kind regards