Sala de reuniones

Opiniones de Premier Hotel Midrand

4 out of 5
Premier Hotel Midrand
187 Third Road, Halfway Gardens, Midrand, Gauteng

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 47 de 114 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 36 de 114 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 19 de 114 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 9 de 114 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 114 opiniones" "

8.8/10

Limpieza

8.2/10

Servicio y personal

8.0/10

Servicios

8.4/10

Condiciones de la propiedad

7.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

THUTO

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was in a decent location and the staff were friendly and very helpful.
Se hospedó 3 noches en enero de 2024
Respuesta de Mike, el 22 ene. 2024
Dear ThutoThank you for taking time to rate our service and facilities during your recent visit at our property.Your feedback has been taken to heart and were looking forward to hosting you again soon.Kind RegardsMike Masilela

10/10 Excelente

Jabulani Ike

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Mike, el 27 dic. 2023
Dear JabulaniThank you for taking time to rate our services and facilities.Your feedback has been taken to heart and will be shared with the TEAM.Were looking forward to welcoming you back to our lovely property soon.RegardsMike Masilela

10/10 Excelente

Jamithias

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Lovely place and quite neat! Maybe if the pool can be anlarged
Se hospedó 2 noches en diciembre de 2023
Respuesta de Mike, el 19 dic. 2023
Dear JamithiasThank you for time to rate our service and facilities.Your feedback has been taken to heart and will be shared with the team.Were looking forward to hosting you again soon.RegardsMike Masilela

8/10 Bueno

Rex

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Cordial staff, large room with fridge and coffee amenities, easy to locate, ample parking and clean Many room lights, sockets and air con off when on generator. Shower gel, soap and shampoo not consistely supplied. Cleaning staff knocks door by 8 am to ask for dirty bathing towels. Very limited menu choices
Se hospedó 5 noches en diciembre de 2023
Respuesta de Mike, el 13 dic. 2023
Dear Valued GuestThank you for taking time to complete our survey after your visit at our hotel.Your feedback has been taken to heart.Our Chef is working on our new menus which we will be launching early next year and i am confident you will enjoy our variety.Wishing you and your beloved ones a joyous festive season.Looking forward to welcoming you back soon.Kind RegardsMike MasilelaGeneral Manager

10/10 Excelente

Doctor

Se hospedó 1 noche en diciembre de 2023
Respuesta de Gerhard , el 6 dic. 2023
Hi Thanks You so very much for the kind score.Thank you

4/10 Malo

Rajainlall

Viaje familiar
Le gustó: Limpieza
No le gustó: Comodidad de las habitaciones
Far from Premier!!
It was a below-par experience. Extremely hot and stuffy general areas and when the loadshedding kicked in, no airconditioning worked so you were in a ‘sweat room’. No vending machines and everything shuts down at 22:00 - so I was told that I must go out elsewhere if I needed even as much as bottled water. Is this really a 4-star rated hotel???
Se hospedó 1 noche en noviembre de 2023
Respuesta de Mike, el 5 dic. 2023
Dear Valued GuestThank you for taking time to rate our service and facilities during your recent visit at our property.Your feedback has been taken to heart.Kindly note that our generator power unfortunately doesnt power aircondition system.Your feedback regarding vending machine for after hours needs has been noted and will be addressed soon as this is perfect solution.Kindly accept my sincere apologies for all the inconvenience caused especially with the heat wave we have been experiencing late in Gauteng.RegardsMike Masilela

10/10 Excelente

Chisenga, Lusaka

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Affordable and good quality hotel. The mall is not so far from the hotel and costs around R70 - R80 by Uber. Clean room with with comfortable pillows too!
Se hospedó 1 noche en octubre de 2023
Respuesta de Jerome Selbst, el 30 oct. 2023
Dear Chisenga,Thank you for your valuable feedback & we are glad you enjoyed your stay with us & look forward to welcoming you back for your next visits soon.Warm RegardsJerome Selbst

4/10 Malo

Javid

Le gustó: Limpieza
No le gustó: Servicios y condiciones de la propiedad
Rooms were not vacuumed each day I had to ask to have the pillow cases changed Towels were not available when I came back in the afternoon. I had to ask 3 times and finally go to the front desk to get them. Its a 2 star hotel at best. I would not recommend it
Se hospedó 6 noches en octubre de 2023
Respuesta de Jerome Selbst, el 30 oct. 2023
Dear Javid,Thank you for providing us with your valuable guest feedback, please except our sincere apologies regarding your recent stay with us. I have addressed these short comings with the team to ensure that our service delivery is rectified.Sincere ApologiesJerome Selbst

10/10 Excelente

Siphelele

Se hospedó 1 noche en mayo de 2023
Respuesta de Jerome Selbst, el 17 jun. 2023
Dear Siphelele,Thank you for taking the time to provide us with your feedback. We are glad you enjoyed your stay & look forward to welcoming your back for your next visit.Regards Jerome & the Premier Hotel Midrand Team

4/10 Malo

Kubandran

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The air con and lights were not working
Se hospedó 1 noche en abril de 2023
Respuesta de Grant Hewitt, el 11 abr. 2023
Good day Kubandran,Thank you for the feedback, we have an energy saver which you need to insert your card in for bedside lights and AC. Apologies for not letting you know

10/10 Excelente

Lebogang

Se hospedó 1 noche en marzo de 2023
Respuesta de Grant, el 3 may. 2023
Good day Lebogang,Thank you for the great feedback

8/10 Bueno

Benjamin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2022
Respuesta de Grant Hewitt, el 2 dic. 2022
..

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza
The bathrooms are not very clean. Our bathroom had mould, mildew and stains on the tiles and around the taps. They dont appear to be thoroughly cleaned between guests all the time because the mould and mildew had really built up. The cushion covers in the bedroom had old stains on them as well, and our duvet covers were also torn/ripped at some of the seams.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Grant Hewitt, el 28 nov. 2022
Good day,Thank you for providing us with feedback from your recent stay. Please accept our sincere apologies for the inconvenience and sub standard service you experienced while with us. This is not the level of service or standards we pride ourselves in

6/10 Aceptable

Øyvind Bakkeby

Viaje familiar
Le gustó: Servicio y personal
Helt greit.
Se hospedó 3 noches en septiembre de 2022
Respuesta de Grant, el 2 nov. 2022
Thank you for taking the time to provide us with feedback

10/10 Excelente

Sphe

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It was amazing...
Had an amazing stay, though we came for work, it also offered a relaxing mood..
Se hospedó 1 noche en julio de 2022
Respuesta de General Manager , el 19 jul. 2022
Dear Sphe, Thank you for your feedback. We are thrilled that you enjoyed your stay. Looking forward to welcoming you back for your next visit soon. Warm Regards Jerome & The Premier Hotel Midrand Team

10/10 Excelente

Thulani

Se hospedó 1 noche en febrero de 2022
Respuesta de General Manager , el 19 jul. 2022
Dear Thulani, Thank you for your feedback. We are thrilled that you enjoyed your stay. Looking forward to welcoming you back for your next visit soon. Warm Regards Jerome & The Premier Hotel Midrand Team

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en enero de 2022
Respuesta de Jerome Selbst, el 18 ene. 2022
Dear Anonymous, Thank you for providing us with your valuable guest feedback from your recent stay. Looking forward to your next visit with us. Warm Regards Jerome Selbst

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Date night with hubby
It was amazing. Staff was friendly and we received excellent service at reception
Se hospedó 1 noche en noviembre de 2021
Respuesta de Jerome Selbst, el 9 nov. 2021
Dear Anonymous, Many thanks for taking the time to rate our recent & provide us with your valuable feedback. Looking forward to your next visit. Regards Jerome Selbst

10/10 Excelente

EMMA

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Our stay was great, staff very friendly and welcoming
Se hospedó 1 noche en octubre de 2021
Respuesta de Jerome Selbst, el 18 oct. 2021
Thank you for your feedback on you recent stay, look forward to your next stay with us. Regards Jerome Selbst

10/10 Excelente

Vernicia

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beaitiful and neat accommodation.
Se hospedó 1 noche en octubre de 2021
Respuesta de Jerome Selbst, el 18 oct. 2021
Dear Vernicia, Thank you for taking the time to rate your stay with us, looking forward to your next visit with us. Warm Regards Jerome Selbst

10/10 Excelente

Solofelang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2021
Respuesta de Jerome Selbst, el 18 oct. 2021
Dear Solofelang, Thank you for your feedback, looking forward to your next stay with us. Warm Regards Jerome Selbst

10/10 Excelente

Motselisi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2021

10/10 Excelente

Cliente verificado

Se hospedó 1 noche en mayo de 2021
Respuesta de Reinhard Walzl, el 31 may. 2021
Dear Anonymous Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and we look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

6/10 Aceptable

Brandon

Viaje familiar
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Food is not good I ordered al carte for supper old stock shower and tap in basin problematic toilet doesn’t flush on one go and the idea of a glass see through of the toilet and shower is not good there’s no privacy when you use the toilet or shower Tv DSTV didn’t work
Se hospedó 1 noche en abril de 2021
Respuesta de Reinhard Walzl, el 28 abr. 2021
Dear Brandon Thank you very much for taking the time to provide us with constructive feedback on your recent stay at Premier Hotel Midrand. Please accept my sincerest apology for the inconvenience caused during your recent experience at Premier Hotel Midrand. This is definitely not the high standard we strive to offer our Guests and please be assured that not only remedial action be taken where necessary but ongoing training be provided to ensure this unacceptable standard from repeating itself. Again, please accept my sincerest apology for the inconvenience caused. With kind regards Reinhard Walzl General Manager

8/10 Bueno

Gcinizwi

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en abril de 2021
Respuesta de Reinhard Walzl, el 13 abr. 2021
Dear Gcinizwi Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and we look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

8/10 Bueno

Linda

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en febrero de 2021
Respuesta de Reinhard Walzl, el 30 mar. 2021
Dear Linda Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

6/10 Aceptable

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and neat rooms with comfortable beds. I was very disappointed with the lack of fridge in a 4star hotel. Also the menu for the restaurant was very limiting. 3 main courses to choose from was very disappointing, the fish was delicious though.
Se hospedó 1 noche en marzo de 2021
Respuesta de Reinhard Walzl, el 14 mar. 2021
Dear Anonymous Thank you very much for taking the time to rate us on your recent stay at Premier Hotel Midrand. Please accept my sincere apologies for the inconvenience caused. Your feedback clearly shows that ongoing training be provided to the Team as we do offer fridges on request which should have been mentioned to you on arrival. I am however pleased to advise that we are currently reviewing our menu offering and I can assure you that a bigger variety will be on offer. Again, please accept my sincerest apology for the inconvenience caused. With kind regards Reinhard Walzl General Manager

10/10 Excelente

Felicia

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It’s a good hotel n clean
Se hospedó 1 noche en enero de 2021
Respuesta de Reinhard, el 12 ene. 2021
Dear Felicia Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and we look forward to hopefully welcome you back real soon. With kind regards Reinhard

2/10 Terrible

Thumeka

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Horrible Hospitality
The room did not have a any sanitiser, considering the fact that we live in such unprecedented times, why? There were no shower caps provided, why? There was no flat sheet on the bed!! What a horrible experience for me and my family. I will never book with you again and certainly won’t be referring anyone!
Se hospedó 2 noches en enero de 2021

8/10 Bueno

Xoliswa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outing
It was great.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Reinhard, el 8 dic. 2020
Dear Xoliswa Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

8/10 Bueno

Judas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2020
Respuesta de Reinhard, el 8 dic. 2020
Dear Judas Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

8/10 Bueno

Simileoluwa

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Reinhard, el 1 dic. 2020
Dear Simileoluwa Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2020
Respuesta de Reinhard, el 24 nov. 2020
Dear Anonymous Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

4/10 Malo

nalini

Viaje de negocios
No le gustó: Comodidad de las habitaciones
I have stayed at a few premiere hotels, this one does not match up.Reception was friendly, room service was ok.Aircon didnt work properly, had to make do.The room smelled stuffy so the ac or fan was needed as well as it was a warm evening.Bin had some dirt in it. The bathoom basin tap is awful..i know there is A moce to save water but nit this way..i dpubt water is veing saved if it splashes all over the place, even on the floor..ghosh you almost dont want to open the tap.I am not a fan of sanitiser, i would prefer a good hand wash, but not with a tap like that.I am not sure if other patrobs have complained or they are ok with it, but we are definitely not ok with it. And for majorly that reason, i will not return to this establishment or recommend it.
Se hospedó 1 noche en noviembre de 2020
Respuesta de Reinhard, el 18 nov. 2020
Dear nalini Thank you very much for taking the time to provide us with constructive feedback on your recent experience at Premier Hotel Midrand. Please accept my sincerest apology for the inconvenience caused with both the air-conditioner as well as the poor quality of the water flow. Although the above should have been inspected prior to your arrival, please be assured that the necessary action will be taken to ensure this from repeating itself. Again, my sincere apologies for inconvenience caused. With kind regards Reinhard Walzl General Manager

8/10 Bueno

Khuliso

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en octubre de 2020
Respuesta de Reinhard, el 16 nov. 2020
Dear Khuliso Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

6/10 Aceptable

Hermien

Viaje de negocios
Le gustó: Limpieza y servicio y personal
While the service was excellent, I did expect more from a four star hotel. Small things, like the room I booked had a bath in - but ended up only having a shower, sound that travels very far in the hotel. Nothing wrong with the staff, very friendly and helpful.
Se hospedó 1 noche en marzo de 2020
Respuesta de Reinhard, el 18 nov. 2020
Dear Hermien Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. Please accept my sincerest apology for the delay in our response as well as your inconvenience caused with the shower. With kind regards Reinhard

10/10 Excelente

Simileoluwa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2020
Respuesta de Reinhard Walzl, el 4 feb. 2020
Dear Simileolwa Thank you very much for taking the time to rate us on your recent experience at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and we look forward to hopefully welcome you back real soon. With kind regards Reinhard Walzl General Manager

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2019
Respuesta de Reinhard, el 31 ene. 2020
Dear Anonymous Thank you very much for taking the time to provide us with feedback on your recent stay at Premier Hotel Midrand. We are delighted to hear that you enjoyed our facilities and looking forward to welcome you back. With kind regards Reinhard Walzl General Manager

10/10 Excelente

Puneet

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2019

4/10 Malo

YVES

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Noisy !
Despite friendly staff, the hotel room was in an average condition, A/C was really noisy and when windows were open the closeby highway noise made it staying there unrelaxing which is a nuisance when on intense business trip.
Se hospedó 2 noches en noviembre de 2019

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal
The property is clean and staff just above average on friendliness. What is disappointing is the quality of the food especially the al carte menu. The staff would occasionally confuse cappuccino with expresso, be reminded that I need service while in the restaurant. The staff need more training and exposure
Se hospedó 12 noches en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Premier Hotel
Stay was ok
Se hospedó 2 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
All was well, but having booked for 3 days without even a small fridge was a bit off a turn off.
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Moses

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2019

10/10 Excelente

Riccardo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

8/10 Bueno

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2019

4/10 Malo

Elaine

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Servicio y personal
The breakfast was cold and there was no service for coffee etc. The tables are cleared but we had to look for cutlery. The door of the room did not close properly and you had to push hard to close it. The site said waterfall showerhead but it was an ordinary one in the bath as in very old hotels
Se hospedó 1 noche en agosto de 2019

10/10 Excelente

Percy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I like the fact that it is closest to all amenities and businesses around Midrand.
Se hospedó 1 noche en junio de 2019
Respuesta de Tony, el 3 jul. 2019
Dear Percy Thank you for posting your review on Hotels.com. We appreciate your comments and feedback and hope to welcome you back in the future. Kind regards Tony

4/10 Malo

Cliente verificado

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No bar fridge, at some point the geyser and TV were not working for hours. No apology from anyone. The buffet was not worth the price charged.
Se hospedó 3 noches en junio de 2019