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Opiniones de Amansari Express Hotel

2 out of 5
Amansari Express Hotel
NO 9N JALAN TENTERAM BUKIT MELDRUM, Johor Bahru, Johor

Opiniones

5.4
Puntuación de 10, es decir, Excelente. Basada en 7 de 114 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 25 de 114 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 33 de 114 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 25 de 114 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 24 de 114 opiniones" "

5.4/10

Limpieza

6.0/10

Servicio y personal

3.4/10

Servicios

5.2/10

Condiciones de la propiedad

Opiniones

4/10 Malo

Masiri

Viaje de negocios
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Cliente verificado

Viaje en grupo
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Pillowcases unchanged since several guests ago
Pillowcase had greasy scalp perspirant odour and probably hadn’t been changed since several guests ago. Very disconcerting to discover the source of the odour some time after laying in bed. Hotel staff insisted that the pillowcase was fresh (it patently was not), and i requested for 2 new pillowcases to double-layer over the pillow. Coffee tray was stained with fresh coffee s residue, which would have easily been rinsed off; not a big deal considering the price point of the room. But clean sheets are a basic requirement no matter how budget the hotel room is. The blanket seemed to smell of sweat/saliva too.
Se hospedó 1 noche en diciembre de 2019

6/10 Aceptable

Zhen Cong

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Service staff in a hijab was extremely polite and helpful in providing details about food and atm in the vicinity. However, room and corridor had a strong musty smell. Stained bedsheets, unflushed toilet bowl, ants all over the dresser, thick layer of dust on the sofa, black marks all over the basin.
Se hospedó 1 noche en diciembre de 2019

4/10 Malo

Jeffrey

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Noisy environment. Room is dirty. Bedsheets linen is stained with patches. No bathroom towels unless you informed the reception.
Se hospedó 2 noches en octubre de 2019

10/10 Excelente

Nur

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2019

2/10 Terrible

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Flirty dirty and bed sheets filled with blood stains. Counted at least 6 spots with blood patch. Checked out within 20 mins. And staff isn’t surprised at all.
Se hospedó 1 noche en septiembre de 2019

2/10 Terrible

Ryan, Singapore

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Stay Away. Smelly lobby and room condition is very bad. Receptionist gave my room number to a stanger... very unsafe...
Se hospedó 1 noche en julio de 2019

8/10 Bueno

YEK

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2019

8/10 Bueno

seungju

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
싱가폴 가기에도 편하고 주변환경이 좋았습니다..
Se hospedó 4 noches en enero de 2019

6/10 Aceptable

Carfield

Se hospedó 1 noche en diciembre de 2018

6/10 Aceptable

Cliente verificado

No le gustó: Limpieza y condiciones de la propiedad
Value for money just for sleep.
Just need a place to sleep, sadly the towels was discolorated and old. Should I’ve know, I bring my own towel.
Se hospedó 2 noches en diciembre de 2018

2/10 Terrible

Carfield

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
not worth staying
if not it is cheap i wont stay again
Se hospedó 1 noche en diciembre de 2018

10/10 Excelente

Ismawati

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2018

4/10 Malo

Yoon Siong

No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
毛巾太薄了，又有臭味
Se hospedó 1 noche en diciembre de 2018

4/10 Malo

Cliente verificado

No le gustó: Condiciones de la propiedad
A proper hotel will never ask customer to bring their bathing towel to their own room. And the towel was very terrible, can tell that the towel has been used for years. Very thin , flat and slight yellowish. Very Small room as expected. Flooring was'nt carpet and was not clean, very dusty. Bed was alright. Water heater not hot, consider a very rundown place to stay. Will definately not be back again as this price im able to stay in a much better hotel that i used to stay.
Se hospedó 1 noche en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2018

2/10 Terrible

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst n terrible hotel ever
Se hospedó 1 noche en noviembre de 2018

8/10 Bueno

N

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en octubre de 2018

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel smelly and towel not clean at all. Aircon not cold also. Room noisy
Se hospedó 1 noche en noviembre de 2018

6/10 Aceptable

Herbert

No le gustó: Comodidad de las habitaciones
Zum reinen übernachten
Das Hotel bietet Zimmer die zum reinen übernachten taugen. Die Zimmer sind klein, das Bett komfortabel und die sanitären Einrichtungen brauchbar und in Ordnung. Das Hotel eignet sich nicht für einen längeren Aufenthalt. Die Lage in der Nähe des Einkaufszentrum mag ein Vorteil sein, es gibt aber bessere Alternativen in der Umgebung.
Se hospedó 1 noche en noviembre de 2018

4/10 Malo

Jack, Singapore

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
hotel not so clean, overall look old and facilities old.
Se hospedó 1 noche en noviembre de 2018

10/10 Excelente

jag, singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
nice hotel to stay in just 5min drive to shopping area
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

adrik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

2/10 Terrible

Rico, JB

Le gustó: Servicio y personal
No le gustó: Limpieza y comodidad de las habitaciones
-have dirty stain on pillow case, bed sheet and comforter set. -pillow with unpleasant smell. -room wall with a lot spider web.
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

SEMI, busan

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Staff is kind, but no cleaning
Staff is kind ,but smelly pillow Obviously pillow didnt wash
Se hospedó 1 noche en octubre de 2018

4/10 Malo

Sabariah, Singapore

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Don't feel safe as lady solo traveller.
Write my review earlier. Would like to add..the hot water at shower not working. No fridge. Electric socket near the bed is near broke. The socket at table is under the table..making it hard to boil water at the electric kettle.stayed at Room103... and the Worst of all, someone walked at my window area. Which is pretty freaky feeling when you are one floor above the ground. Turned out he is cleaning the rooftop of a driveway roof. Still I am sure reception would know who will be staying on what room and give us ample warning. I had a very weird feeling that someone would looked into my window...if not for the white shade curtain. Very creepy and freaky feeling I had to go thru all that experience. Never staying there ever again.
Se hospedó 1 noche en octubre de 2018

4/10 Malo

Sabariah, Singapore

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not so great.
Sad to say my stay at Erica is not so great. First day I stayed I couldn't sleep the whole night because the bed is so itchy. Asked the hotel to asked someone to changed the bedsheets and pillow case the morning. The shower not working. The electric socket near the bed is broken.. And the worst of all...I stayed at 103. The next day i saw a shadow of a man outside my window. Which is creepy. Turned out he was cleaning the top of the hotel lobby driveway roof. At least let me know there will be someone outside the window. Scare the heck out of me. Lucky the white curtain was closed. Usually I will leave it opened. But that day I closed it. That's why I only saw a shadow. But still it was very scary to think someone can looked into my room. Will never stay at this hotel again..
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

Lyn

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Thay cleaning lady
The cleaning lady that charged me for tax. She's rude.
Se hospedó 3 noches en octubre de 2018

2/10 Terrible

Cecilia, Malaysia

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2018

8/10 Bueno

N, SEREMBAN

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
The hotel location is behind Grand Blue Wave and it is very close to CIQ. Staff was very helpful and very friendly. The room is clean but just don't see the area under the bed. The hotel could improve their cleanliness by using bedsheets, towel of other colors, not white. Standard queen room was a bit small with a small coffee table fit for only 14 inch laptop. In front of the hotel is a food truck area, so very easy to find cheap food. There is also 24hours convinience store within walking distance. Overall, the stay was pleasant for the price, the room also provide bottle drinking water and instant coffee /teas. Plus, if you need to move around, just use Grab coz it is super cheap. Thanks Erica. Very pleasant stay indeed.
Se hospedó 1 noche en octubre de 2018

6/10 Aceptable

Bella, KL

Le gustó: Limpieza
I booked room for 3 and when I entered the room, the first thing I saw the wallpaper at the wall. It was torn. The next morning when I had breakfast, the food wasn’t variety. Anyway the malay staff that wore scarf was good! She was so helpful.
Se hospedó 1 noche en septiembre de 2018

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018

6/10 Aceptable

DAVID

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2018

4/10 Malo

Mama, Malaysia

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hope they can improve their buffet breakfast.
Se hospedó 1 noche en julio de 2018

8/10 Bueno

WAI

Le gustó: Servicio y personal y comodidad de las habitaciones
較滿意的平價酒店
房內杯具有蹟，感覺不乾淨。另外酒店早餐選擇很少。其他都滿意。走到City Square約10分鐘多點。
Se hospedó 1 noche en julio de 2018

4/10 Malo

aiden

No le gustó: Limpieza y servicio y personal
Se hospedó 2 noches en junio de 2018

2/10 Terrible

Kenny, KL

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
No hair dryer, AC out of service
Extremely bad, no AC, no hair dryer, rude staff. Lift got sound, really terrible.
Se hospedó 1 noche en junio de 2018

4/10 Malo

Cola

No le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2018

6/10 Aceptable

Khairuz

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 1 noche en mayo de 2018

2/10 Terrible

Cliente verificado

No le gustó: Servicio y personal
Se hospedó 3 noches en mayo de 2018

6/10 Aceptable

Merla, Thailand

Affordable Hotel Just for Yout
We stayed at Erica for seven days. We arrived late because I requested for a taxi to pick us up but never happened. However, it was a blessing in disguise because we were able to take the bus to JB Central. Our first night was not really good because the TV was not working. However, the food was okay. One day, one towel was not changed and no daily water bottle ration. I complained at the information, but my friend went down to the information to change the unchanged towel Overall, the hotel is just fine, but I would like to suggest that the information needs more accommodating gestures such as "how are you going to the airport?" or when I asked for some directions, the answer I got was, "I don't know.." I have traveled to Vietnam a couple of times, but they were more accommodating and helpful about directions or where can we go or visit in ;their area. However, because of the affordable price, I might opt for Erica again.
Se hospedó 7 noches en abril de 2018

6/10 Aceptable

amir, sgp

Le gustó: Servicio y personal
Simple hotel quite comfortable
Hotel simple decor room comfortable walkable to shopping centre breakfaast can be better
Se hospedó 1 noche en abril de 2018

6/10 Aceptable

Liaw

Le gustó: Servicio y personal
Short stay
Well room is a bit cramp, can't find a place for me to put my belonging like personal item, also they don't really read the request when we book our room, also when I arrive there then they start to search for the email that I book with, gotta pay for parking,
Se hospedó 2 noches en febrero de 2018
Respuesta de Reservation Team, el 15 mar. 2018
We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
A lil bit scary
My husband found ‘colok’ in our room..like the room was haunted and being prayed before..luckily nothing happened to us..
Respuesta de Reservation Team, el 26 feb. 2018
Dear Guest, Greetings from Erica Hotel, Appreciate if you could provide us your information for us to conduct further investigation since we unable to find any information on your review. Furthermore you may approach our front desk if you came across and we are happy to assist you on this.We still need some information such as booking number or guest name. As we can ensure our hotel are safe. Thanks and have a wonderful day.

4/10 Malo

ananymous, my

No le gustó: Servicio y personal
Late services
Im check in at 5.00pm few days ago, room cleanliness still ok. But not complete facilities exp no bath towel(has been asking twice for it) we just got very old one with bleach everywhere at towel in hours. Telephone was broken so we cant make call but go thru counter. Mineral water has been opened but they not replaced it. They should update their facilities from time to time.
Se hospedó 1 noche en febrero de 2018
Respuesta de Reservation Team, el 17 feb. 2018
Dear Guest, We’re sorry you were unhappy - we’ll work hard to fix the issue you experienced. Thanks for letting us know and we are currently in progress of upgrading our rooms and facilities to serving you better on your next trip. Have a great day Regards

8/10 Bueno

Clara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 11 noches en enero de 2018
Respuesta de Reservation Team, el 17 feb. 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Cliente verificado

No le gustó: Condiciones de la propiedad
Not a bad hotel given the price you are paying
Didnt expect too much for the hotel for the price you are paying.
Se hospedó 1 noche en febrero de 2018
Respuesta de Reservation Team, el 9 feb. 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

chung kiat

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
near jb customs
good location near to customs and near citysquare shopping centre
Se hospedó 1 noche en diciembre de 2017
Respuesta de Reservation Team, el 9 feb. 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Malo

Meor

No le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en enero de 2018
Respuesta de Reservation Team, el 12 ene. 2018
Thanks for staying with us. We appreciate your feedback!