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Opiniones de Hilton Garden Inn Jonesboro

3 out of 5
Hilton Garden Inn Jonesboro
2840 South Caraway Rd., Jonesboro, AR

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 505 de 821 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 200 de 821 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 68 de 821 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 29 de 821 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 19 de 821 opiniones" "

9.2/10

Limpieza

9.2/10

Servicio y personal

8.4/10

Servicios

9.0/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en junio de 2019

10/10 Excelente

Gus

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Stephen

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Quiet, hospitality, clean, convenience
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Quanta, Marion

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

John

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The hotel staff was courteous, helpful and accommodating.
Se hospedó 3 noches en abril de 2024

10/10 Excelente

Mary

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great Staff!
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Victoria

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Sharon and Sam were very heat check in we appreciated the friendly hospitality
Se hospedó 1 noche en abril de 2024

8/10 Bueno

Renae, Janesville

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean room, easy parking, great staff.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Tessier

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Rhonda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
I would have like a hot tub after my long trip.
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Jamie

Le gustó: Servicios
Always a pleasure
Se hospedó 1 noche en febrero de 2024

4/10 Malo

elisha

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
Disappointed
Se hospedó 1 noche en febrero de 2024

6/10 Aceptable

Donna

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Linda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Clean and comfy
Room comfortable and clean. Conveniently located to highway and restaurants. Particularly enjoyed Colton’s.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

Christopher

Viaje familiar
Le gustó: Servicio y personal
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Richard

Viaje en pareja
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Jessica

Viaje en pareja
Le gustó: Servicios
Check-in was amazing, front desk staff was friendly and super helpful!
Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Richard

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza
Nice room, poor service! 5 nights and room was never cleaned! Had to go down and request towels & other supplies. We were told they couldn’t get anyone to work. Poorly managed!
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Stephanie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Yep!
The hotel was nice. I'd stay there again :)
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Rashad

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

David

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Terri

Viaje familiar
Le gustó: Servicio y personal y servicios
Overall facility was clean, but carpet in the room was stained and very much needed to be cleaned.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Maria D.

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

edwin

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
ecommended with caveat.
Ver nice place, I'm glad we stayed here. Very large room, very clean and in a great location just off I-555. Can't say we enjoyed eating at the restaurant. Limited menu as you might expect, but some odd choices to pick from. We ended up splitting a hamburger which was decent. Small and yet awful wine list, and they were out of our first two choices. Stay here but eat elsewhere.
Se hospedó 1 noche en diciembre de 2023

2/10 Terrible

Gary

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We reserved a suite a couple weeks in advance. Upon arrival were assigned a room and provided a key card. Unfortunately, when we unlocked the door and entered the room, we discovered it was already occupied. VERY AWKWARD! After apologies, we returned to front dest with two toddlers and luggage where the clerk never apologized for the mistake and assigned us another room that was not what we reserved nor had the stool been cleaned . Clerk advised they couldn't discount room because we reserved it through a third party (Travelocity). Do NOT stay at this place
Se hospedó 1 noche en diciembre de 2023

4/10 Malo

Cassie

Viaje de negocios
The restaurant and bar was closed Thursday through Monday. Seriously??? My dinner Sunday night consisted of lobby peanut butter crackers snd cheetos. The frig had a few burritos. I’m not sure how you have maintained your Hilton Franchise.
Se hospedó 2 noches en noviembre de 2023

8/10 Bueno

talia

Viaje de negocios
Le gustó: Servicio y personal y condiciones de la propiedad
nice hotel , friendly staff and clean
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Lisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing !
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

Michael

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

nina

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
The Hilton Garden Inn has always had nice clean rooms , but on my last few stays I have noticed that the rooms need to have some updating and touch up paint. just to keep it in the tip top condition that it has been in the past.Since this is my expertice I just wanted to point out these things. The staff has always been the best!
Se hospedó 2 noches en octubre de 2023

2/10 Terrible

Karen

Viaje familiar
Le gustó: Condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Martha

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

David

Viaje familiar
Le gustó: Limpieza y servicio y personal
Room was nice. Bed was a bit hard. Shower had low water pressure.
Se hospedó 1 noche en octubre de 2023

8/10 Bueno

Anita

Viaje familiar
Le gustó: Limpieza y servicio y personal
Nice hotel needs update
It was a good stay. The furniture could use an update it’s all very worn. The staff was friendly and helpful. It was a safe convenient place to stay while in town.
Se hospedó 2 noches en octubre de 2023

10/10 Excelente

Barbara

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place to stay!
We always stay here! Very comfortable, very safe area. It is a lovely Hotel!
Se hospedó 2 noches en septiembre de 2023

6/10 Aceptable

Tom

No le gustó: Servicios y condiciones de la propiedad
The coffee maker was broken, i left a note but no one came to clean the room after my first night so unless i told the desk no one knew. There was a pair of dirty underwear left in the room from a previous guest and the side door closest to my vehicle did not work with my card so when i was loading\unloading i had to walk all the way around the facility. Also i looked for any info on "free" breakfast on the site and it did not list any so that i could at least get a coffee since my room coffee maker was broken however it did appear there was some breakfast options available but no sign was there to inform people. Even if my coffee maker worked I'm not sure i would've used it because it was disgusting and had leftover coffe filling the overflow recepticle. It was a nice hotel that was being managed poorly, as in people were not checking if side doors worked with keys or that the rooms was clean.
Se hospedó 2 noches en septiembre de 2023

10/10 Excelente

Tammy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When you walk in the front door the lobby area is clean and off to the left is the breakfast area and it is already ready for the morning breakfast
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Russell

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
had to pay for breakfast as a hilton honors member I have never had to pay for breakfast before ..
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
TV clock not working right
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Debbie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Michael

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The in-town location was easy to find. The staff were all friendly and helpful, the room clean and comfortable. I will definitely stay again the next time I'm in Jonesboro.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Summer

Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Vernon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Everything was excellent!
Se hospedó 1 noche en julio de 2023

10/10 Excelente

Zetta

Se hospedó 2 noches en julio de 2023

10/10 Excelente

Robert

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel was good. The comfort of the bed was excellent. The site needs a bit of updating for the price charged.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Chris

Viaje familiar
Se hospedó 1 noche en julio de 2023

8/10 Bueno

John

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall, An Enjoyable Stay
We had an enjoyable stay. The only thing that was confusing was lack of information on wi-fi. A cursory look at the info on the emails from Hilton and info found in the hotel room appears to require guests to join some sort of club before they can have free wi-fi. Something almost no other hotel I've stayed at requires. But the location, cleanliness, and friendliness of staff were top-notch. It was an enjoyable stay.
Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Nathan

Viaje en pareja, Viaje familiar
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Our check in was pleasant, the room was clean and quiet. I paid extra for breakfast when I booked my room. We went downstairs for breakfast at 9:30 am. A lady that was a kitchen employee walked up to me and asked if I had paid for breakfast and I said yes and gave her my room number. The lady behind the counter inside the kitchen was already shutting the buffet line down. The food had very little amounts and they let the coffee run out, so we had to wait for more coffee to be made. Both kitchen staff ladies said that they stop serving at 10:00 but it wasn't near that time yet. They were trying to get it closed down early and not refill the food. Then the attendant walking around brought me a payment ticket, and I asked her what that was for? I had already paid for my breakfast. The Lady at the front desk said it was so I could leave a tip. I told her that I didn't feel it was appropriate to leave a tip when no one served us at all, there was a lady walking around gathering dirty dishes, and the other one was trying to shut the food down early. The only thing that the attendant gave us was a hard time and I am not leaving a tip for that. I felt that I was badgered when I walked up there for breakfast, made to feel unwelcomed by the lady in the kitchen and that is not Hospitality at all. Then they asked for a tip, I find that ridiculous. Plus they had all the forks and spoons on the tables already, and uncovered/unprotected making it unsanitary. The Breakfast crew was awful.
Se hospedó 1 noche en junio de 2023

10/10 Excelente

Amy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023

10/10 Excelente

jlene, Escondido

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Oh my gosh! The friendliest staff I have ever encountered and I travel all the time. Everyone bent over backward to be nice and help with anything we needed. We will be back!
Se hospedó 2 noches en junio de 2023