First let's start with the good and most relevant (but don't skip the end). This property was ideal for our family vacation; clean, modern, airy, spacious. We would rent here again without hesitation. The beach at El Dorado is perfect - uncrowded, white sand, relaxing - and the Cabana at the beach is very convenenient with towels, beach chairs, shared (clean and modern) refrigerator, even a stove and microwave (all free / included). Tip: buy a decent beach umbrella at any local store for the week.
The only bad; and it was a very bad experience. Original plans were 4 nights Maui / 4 Big Island. After two days, we instead extended 4 more nights. The management company (Maui Paradise Properties), approved extension and we confirmed within one hour. Then MPP COMPLETELY GHOSTED us for the next two days. ZERO response. I woke at 6:00 am last day desperately continue to call, text, email, message ... four solid hours. We even received an auto-message "Thank you. Please remember to check out on time ..." We had to scramble and pack everything, cancel our day, all the while calling, calling, etc. It was very distressing. Finally at **9:38 am** - 20 minutes before we check out - packed, unit cleaned, sheets/towels prepared as required, etc., etc. - they answered. Oh yes, Mr. XXXX. I see your phone calls here and our text messages. It is fine. I can confirm that you may extend your stay ... ... ...
Absolutely infuriating and so unecessary. Great place, but brutally bad communication.