We here at the hotel thank you for your feedback regarding your recent stay , as we strive everyday to make sure our guests have a comfortable time while staying with us! I am sorry to hear that things were unsatisfactory & I do apologize. Please consider staying with us again in the future as we would like to have another chance at making your stay more pleasurable! ~ Kindly , Aimee

Hello Nicholas, Thank you for choosing to stay with us recently. We appreciate your feedback on the quiet and clean environment you experienced during your stay. Should you encounter any issues in the future, please don't hesitate to reach out to our team for assistance. We look forward to welcoming you back on your next visit.

Hello James,We are delighted to hear that our front desk team left a positive impression on you during your stay. Our staff takes pride in providing exceptional service to all our guests. Should you have any future questions or require assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

Hello Jesse,We are delighted to hear that you found our hotel to be a great spot to stay in the center of town. We appreciate your positive feedback and hope to welcome you back in the future!

Hello LILLIAN,We are thrilled to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us directly. We look forward to welcoming you back soon!

Hello James,We are thrilled to hear that you enjoyed your recent stay with us, especially during such an exciting event in Kalamazoo. We appreciate your loyalty and strive to continuously enhance our guests' experiences. Thank you for taking the time to share your feedback with us.

Hello Ronald,Thank you for sharing this review, and we welcome you to visit us again anytime!

Hello Mary, We appreciate your feedback regarding your recent stay. We encourage guests to reach out to our management team directly to address any concerns and assist in resolving any issues for future stays.

Hello emily, We are sorry to hear about the issues you encountered during your stay. We strive to provide a comfortable and enjoyable experience for all our guests. We appreciate your feedback and will share it with our team to ensure improvements are made. We hope you will consider giving us another opportunity in the future to serve you better.

Hello Christine,Thank you for choosing our hotel for your stay. We appreciate your positive rating and are glad to hear that you had a great experience with us. If you have any specific feedback or suggestions, please don't hesitate to reach out to us directly. We value your input and strive to continuously improve our services. We hope to welcome you back in the future.

Hello Rae, Thank you for taking the time to provide feedback on your recent stay. We appreciate your compliment on our comfortable beds. We apologize for any inconvenience caused by the location of our hotel and any difficulty with communication. Rest assured, we have taken note of your concerns regarding the smoke detector, hair dryer, and the smell and lighting in the hallways. We will share your feedback with our team to ensure a better experience for our future guests.

Hello Stephen,Thank you for choosing our hotel for your recent stay. We appreciate your rating and would love to hear any feedback you may have to help us improve our services. Please don't hesitate to reach out to us directly so that we can address any concerns you may have had during your visit. We hope to have the opportunity to welcome you back in the future.

Hello Jeffrey,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We look forward to welcoming you back on your next visit.

Hello Deborah,We are pleased to hear that you noticed the refreshing scent throughout our hotel. We strive to maintain a pleasant and inviting atmosphere for all our guests to enjoy. Thank you for your kind feedback.

Hello Erin,Thank you for choosing our hotel for your stay. We apologize for any inconvenience you experienced during check-in. We appreciate your feedback regarding the team member's interaction and will address it internally. If you require any assistance or information during your stay, our guest services team is available 24/7.

Hello MICHAEL,Thank you for taking the time to provide feedback about your recent stay. We appreciate your positive rating and are delighted to hear that you had an exceptional experience with us. It was a pleasure having you as our guest, and we hope to welcome you back in the future for another outstanding stay.

Hello Keever, Thank you for bringing this to our attention. We apologize for any inconvenience caused during your stay. Our maintenance team has been informed about the bathroom issues you experienced and they are working diligently to address them. Please note that we take the safety and comfort of our guests very seriously. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

Hello Christopher,We apologize for the inconvenience caused by the construction and dust in the stairwell. We'll address this issue. Furthermore, we're sorry to hear that the breakfast didn't meet your expectations. We appreciate your feedback and will work to improve.

Hello Kathleen,Thank you for choosing our hotel for your visit. We apologize for any noise disturbances during your stay. We're glad our location worked well for you. We hope to welcome you again in the future.

Hello Shannon, I apologize for the unpleasant experience you had during your visit. Our team strives to provide a comfortable stay and effective communication. Your feedback will be addressed with our staff to ensure better service in the future.

Hello Amy,Thank you for your rating! We're glad you had an exceptional experience with us. We look forward to welcoming you back soon.

Hello Cheryl,We apologize for any inconvenience caused by the age of our facilities and are continually working to improve our offerings. Your feedback is appreciated, and we hope to have the opportunity to better meet your expectations in the future.

Hello Edward,Thank you for your review! We appreciate your feedback and we're glad you had a positive experience. We hope to welcome you back soon.

Hello Helen,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hi Linda,Your review is greatly appreciated, and we are happy to have met most of your needs with our friendly services. I would like to apologize for not exceeding your expectations with our bathroom's condition, your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to our accommodations to ensure we offer a better experience and overall impression of our facility. I hope that you will consider staying with us again the next time you visit so that we can have another chance to provide you with a superior experience.

Hello Nicholasq ,Hello Nicholasq, We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

Hello Shannon ,Hello Shannon, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello Jeffrey,Thank you for your excellent rating! We are delighted that you had a five-star experience with us. We look forward to welcoming you back soon.

Hello Dave,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

Hello Mark,Thank you for sharing this experience with us. We truly value you feedback with regards to our location. We hope you'll return someday to see how we are continuously improving in order to better serve our guests.

Dear Guest,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hi James,I'm sorry that your stay was compromised by “noise/dust/mess” from the renovations. We're doing everything we can to minimize the inconvenience, and the dates of the renovations are listed, we hope to have you back for a future stay once the work is complete.

Hello Eric, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

Hello Gina,Thank you for taking the time to share. We appreciate your feedback regarding our hotel. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

Hello Hilary, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

Hello Jeffrey,We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your experience and comments pertaining to our location and also our property. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.

Hi Jordan,We’re happy to hear from you and glad that you enjoyed your stay overall. Your feedback, which highlights both strengths and areas for improvement, allows us to serve our guests better. We appreciate you choosing our hotel while visiting. Thank you for your kind feedback, and we look forward to hosting you again.

Hello Christine,Thank you for taking the time to share your rating. Please reach out and share your feedback if something didn't meet your needs. We hope to earn your business again on your next travels.

Hello Edward,Thank you for taking the time to share your rating. We value your business and appreciate you choosing us. We hope to have the chance to serve you again on your next visit.

Hello Jose E, Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Diana Chicel, Thank you for taking the time to share your feedback and to acknowledge the efforts of our hardworking staff to be as accommodating, helpful and welcoming as possible. It is good to hear from you and we greatly appreciate that you have taken the time to share your experience at our hotel! We would love to have you back and we do hope to see you again soon.

Hello David,We have high standards of hospitality and service and we strive to give you the best experience at the best value. Thank you so much for the insight regarding our toilet and your insights regarding our tv. Thank you for choosing our hotel. We appreciate your business and hope to see you again soon.

Hello Christopher, We value your feedback and as we transition through the renovation process, comments like yours will help us to grow and improve. I am very sorry to hear of the miscommunication and inconveniences that you experienced in this regard. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.

Hello Jakob,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

Hello RAJACHANDRA, Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

Hello Eileen,Thank you for sharing this rating, and we welcome you to visit us again anytime.

Hello Susan,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.