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Opiniones de Super 8 by Wyndham Smithville Lake

2 out of 5
Super 8 by Wyndham Smithville Lake
112 Cutting Dr, Po Box 342, Smithville, MO

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 52 de 141 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 33 de 141 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 141 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 17 de 141 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 14 de 141 opiniones" "

7.2/10

Limpieza

8.0/10

Servicio y personal

6.8/10

Servicios

6.8/10

Condiciones de la propiedad

7.0/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Amilee

Viaje familiar con niños
Le gustó: Limpieza y servicio y personal
Personal muy amable e instalaciones limpias
Se hospedó 1 noche en julio de 2023
Respuesta de sk, el 6 jul. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Joanna

Se hospedó 3 noches en abril de 2024

2/10 Terrible

Carolyn

Viaje de negocios, Viaje en pareja
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
When we arrived at about 9 at night, there were young adults smoking pot by the entrance while visiting with the night clerk. The room next to us was noisy and banging till about 2 am. The room did not have a working TV. Under repairs. At about midnight we heard someone trying to get into our room and asked what they were doing. They said they were trying to get in and apologized. Very weird. When speaking in the morning with the office, they had said the repair men were checking the room as they thought there was no hot water and thought the room was empty. Odd time to check, and we had hot water as well. Asked if we could change rooms for the next night and they said they would see what they could do, with no promises. Thankfully they refunded our second night as there was no way we were staying another night.
Se hospedó 2 noches en abril de 2024

10/10 Excelente

Amore

Le gustó: Limpieza, servicio y personal, servicios
My stay was great the young lady with red hair at the front was super nice and friendly
Se hospedó 1 noche en marzo de 2024

8/10 Bueno

ellen

Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Serghei

Se hospedó 3 noches en marzo de 2024

10/10 Excelente

raymond

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
In room coffee, shampoo, limited breakfast options, low room lighting
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Anthony, Mpls

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was very friendly and the room was VERY clean!!! Thanks!!!
Se hospedó 1 noche en marzo de 2024

4/10 Malo

Karis

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Had no parking for my boat and they refunded me. The stay
Se hospedó 2 noches en marzo de 2024

6/10 Aceptable

Shelby

Viaje en pareja
Le gustó: Limpieza y servicios
No le gustó: Condiciones de la propiedad
there are many flickering lights outside, which doesn't make it very approachable
Se hospedó 1 noche en marzo de 2024

10/10 Excelente

Dj

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Really ni
Se hospedó 1 noche en marzo de 2024
Respuesta de Management, el 4 mar. 2024
We appreciate the 5/5 star review, we hope to see you back again soon. Thank You!

8/10 Bueno

Douglas

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The room was clean and comfortable. I would stay there again.
Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 8 feb. 2024
Hi Douglas, we appreciate your review, hope to see you again soon.

8/10 Bueno

Randy

Se hospedó 1 noche en enero de 2024
Respuesta de Management, el 23 ene. 2024
We are delighted to hear that you enjoyed your stay at our hotel, We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so.

6/10 Aceptable

Deanne

Le gustó: Limpieza, servicio y personal, servicios
This place was ok to stay. The staff were nice and the rooms were clean
Se hospedó 1 noche en noviembre de 2023
Respuesta de Management, el 23 ene. 2024
We are delighted to hear that you enjoyed your stay at our hotel. We work extensively to provide our guests with a memorable experience and your feedback encourages us to continue doing so. We hope to see you again soon.

10/10 Excelente

Jane

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to airport and convenient for visiting relatives
Se hospedó 1 noche en noviembre de 2023
Respuesta de sk, el 23 nov. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Stephen

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I stayed due to the managed deer hunt. We've stayed here before. Great hotel
Se hospedó 1 noche en noviembre de 2023
Respuesta de sk, el 21 nov. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will allow us to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Jane

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de sk, el 21 nov. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

steven

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Terrible hotel!!!
The siding. On the exterior is broken. The ouside lights blink and don’t all work. The keycard locks on the main entrances are deactivated so anyone can walk in. Now to the room. The bathroom ceiling was moldy. (See photo). The floors were not cleaned well. One of the beds felt like the base may have been broken and was very wobbly. There was food in the fridge when we arrived. The hotel was non refundable so we didn’t even try to get our money back. If we could give this hotel 0 stars. We would.
Se hospedó 1 noche en noviembre de 2023
Respuesta de sk, el 8 nov. 2023
I am not able to find this guest in my system in order to investigate.

10/10 Excelente

Kathleen

Le gustó: Limpieza
Se hospedó 1 noche en octubre de 2023
Respuesta de sk, el 24 oct. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Cassidy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en octubre de 2023
Respuesta de sk, el 24 oct. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Never again..
Dirty, tub wouldn't drain during shower..weird smell....needs a major cleaning and upgrade
Se hospedó 2 noches en octubre de 2023
Respuesta de sk, el 24 oct. 2023
We will not answer Anonymous reviews

10/10 Excelente

Taylor

Se hospedó 1 noche en octubre de 2023
Respuesta de sk, el 8 nov. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Chris

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Awesome
Se hospedó 3 noches en octubre de 2023
Respuesta de sk, el 9 oct. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Jeana

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I like that the room I was assigned had faux hardwood floors....I feel like it reduced the amount of potential germs & viruses that can spread. The room was clean and odor free it came equipped with the necessities like, fridge, microwave, and coffee pot. The staff were very helpful if you needed anything and guests were friendly and helpful as well...There was continental breakfast included at this location which included cold cereal, some snack items, and a waffle maker.The waffles are great 😊. Overall it was a pleasant stay and I'd definitely book reservations here again. If you're looking for a five star stay I'd absolutely recommend this location.
Se hospedó 2 noches en septiembre de 2023
Respuesta de sk, el 27 sept. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Carrere Angelo

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This place was rather good for a hotel of its class. The room was clean, the staff very friendly and helpful. Very quiet area with a goid selections of dining option in walking vicinity. It's a bit far away from the city itself; therefore, if you want to explore the city, I'd strongly recommend having a vehicle as Uber and Lyft may take a while to reach over there.
Respuesta de sk, el 27 sept. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

kh.shahrukh

Se hospedó 1 noche en septiembre de 2023
Respuesta de sk, el 25 oct. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will allow us to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Daniel

Se hospedó 1 noche en agosto de 2023
Respuesta de sk, el 27 sept. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.

8/10 Bueno

Michael

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en agosto de 2023
Respuesta de sk, el 7 ago. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Check in was a mess, people were not friendly. Rooms were not cleaned and tried to charge for random things.
Se hospedó 1 noche en agosto de 2023
Respuesta de sk, el 27 sept. 2023
Sorry we will not reply any review with info needed to investigate.

6/10 Aceptable

Chanthavongsone

Viaje en pareja
It’s what I would expect for the price range. The check-in and check out was fine. They gave us key cards, which was cool. When I got into the room, there was a VERY strong antiseptic smell. It was overwhelming. I had to step outside to breathe. As for the other stuff, we had normal hotel/motel stuff: a queen size bed, a mini fridge, microwave, and a TV. We were tired so we didn’t use it much. As for the facilities, there was a regular sink/mirror, and a bathroom. It had a toilet and a shower/bath combo. The water pressure was ok, but not too much pressure. Again, it was ok. Other things: the AC was cold, but can be noisy at times. And, the walls are thin, and can hear some outside guest noises. Oh, and the bed was a firm mattress. There were other little things that they did well, but I didn’t notice because I was tired and only stayed the night.
Se hospedó 1 noche en julio de 2023
Respuesta de SK, el 1 ago. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future

4/10 Malo

Kyle

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
As we entered our room large clumps of mud were noticed on the floor. This was followed by a ripped window screen, hair on the bathroom floor, and a large water stained ceiling tile in the bathroom. Cleanliness was questionable at best. Definitely checked for bedbugs before crawling into bed.
Se hospedó 2 noches en julio de 2023
Respuesta de SK, el 1 ago. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

4/10 Malo

Nicole

Viaje en grupo
No le gustó: Limpieza y condiciones de la propiedad
Rooms were very dirty. Stains on bedding, hair, glitter and large clumps of dirt on bathroom and bedroom floors. Sink area had crumbs and toothpaste splatter.
Se hospedó 1 noche en julio de 2023
Respuesta de sk, el 29 jul. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

6/10 Aceptable

Ken

Viaje de negocios, Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The bathroom was not clean.
Se hospedó 2 noches en julio de 2023
Respuesta de sk, el 21 jul. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

Ronald

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
The property needs to be updated. There was a very musty smell in the room and the furniture was randomly placed in the room. The bed was sufficiently comfortable and the staff were friendly. It was also nice that they had some complimentary breakfast foods to start the day before leaving for our meetings.
Se hospedó 2 noches en julio de 2023
Respuesta de sk, el 21 jul. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Malo

Amy

Viaje en pareja
Le gustó: Limpieza
No le gustó: Servicio y personal y condiciones de la propiedad
We were charged $80 the morning of our reservation, before we even arrived. Upon check-in we were charged for 2 nights plus a $50 security deposit. They tried to explain that the $80 was to reserve the room and would be put back on the card as soon as we paid in full and that we would also get the security deposit back upon check out. Neither the $80 nor the $50 are advertised anywhere on their website, Expedia’s website, or posted inside their hotel. We have also yet to be refunded. The room was fine but not worth the hassle of being charged twice as much as we budgeted for the room on the busiest weekend Kansas City has seen maybe ever. They knew we had no options to go anywhere else.
Se hospedó 2 noches en julio de 2023
Respuesta de SK, el 21 jul. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.Per hotel policy, we hold a 50 deposit and check Credit Card validity when the hotel is full but it goes back as you depart. If you still have questions or problems feel free to contact the property, please.We have checked our record and have confirmed that hold was released as you departed.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Jean-Guy

Se hospedó 1 noche en julio de 2023

6/10 Aceptable

Joe

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
So so
I wouldn’t stay there again. Close to airport that’s about it
Se hospedó 1 noche en julio de 2023
Respuesta de sk, el 9 jul. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

4/10 Malo

John

Viaje familiar
Le gustó: Limpieza y servicio y personal
siding in bad shape
Se hospedó 2 noches en julio de 2023
Respuesta de sk, el 8 jul. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

Nellie, Raytown

Se hospedó 1 noche en junio de 2023
Respuesta de sk, el 1 jul. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Sara

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It is an older facility but has been updated. Staff was friendly, efficient. Our room had been updated, was clean, everything worked and quiet. Price of the room was less expensive than motels in KC. We are in our 70s, visiting grandchildren and would recommend this Smithville motel. We will stay there again.
Se hospedó 3 noches en junio de 2023
Respuesta de sk, el 27 jun. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Cliente verificado

Viaje familiar
No le gustó: Limpieza
The front desk lady was very nice, but using a new computer system and it took about ten min to verify that we had a pre-paid before we got to go to our room. Then the room key didn't work or the next one either, so another ten minutes to enter the room. We were tired to start with, but this made our visit a challenge to enjoy. They need to vaccum a lot of dust out of the light fixture about the shower, but water damage on the bath ceiling.
Se hospedó 1 noche en junio de 2023
Respuesta de sk, el 27 jun. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Aceptable

jerald

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en junio de 2023
Respuesta de SK, el 25 jun. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Stacey

Viaje familiar
Le gustó: Servicio y personal
Sheets on bed were stained like grease or burn marks? Breakfast could have offered bagels or a protein. Staff was very nice and welcoming
Se hospedó 1 noche en junio de 2023
Respuesta de sk, el 17 jun. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 Excelente

SAVI, S Richmond Hill

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Safe, clean and extremely comfortable! Staff was helpful and courteous! Need some more lighting outside parking lot. Excellent!
Respuesta de sk, el 6 jun. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

SAVI, S Richmond Hill

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en junio de 2023
Respuesta de sk, el 6 jun. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Bueno

Harold

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en junio de 2023
Respuesta de sk, el 6 jun. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Aceptable

Sarah

Viaje familiar, Viaje familiar con niños
No le gustó: Servicio y personal
I had booked the room through Expedia, but the hotel still needed to place a $50 hold on a card. I had three different cards decline through their system, two of which had been used earlier that day with no issue. After the first decline on the first card, the front desk worker asked, "Well don't you just have cash?" This gave the impression that something was happening which was not above board. After three third card declined and he opted to manually enter the first card again, the hold went through. The next morning when checking out, I asked the front desk worker to ensure that the hold was released and outlined the problems that I had had the night before. He became a little upset stating that they were working with a new computer system and that if he was still learning the system then he couldn't expect his staff to know it right away. The charge for the hold did go through, but was immediately credited back by the hotel.
Se hospedó 1 noche en mayo de 2023
Respuesta de sk, el 6 jun. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham Smithville Lake. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us and we take it very seriously. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future

10/10 Excelente

joe

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and safe
Se hospedó 5 noches en mayo de 2023
Respuesta de sk, el 1 jun. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you found it satisfactory and I will share your comments with our team, who I am certain will be encouraged by your feedback. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Joy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Good walking area around the property.
Se hospedó 1 noche en mayo de 2023
Respuesta de sk, el 1 jun. 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham. It is always a pleasure to receive positive feedback. I am particularly pleased that you found it satisfactory and I will share your comments with our team, who I am certain will be encouraged by your feedback. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

10/10 Excelente

Robert

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice rooms for the money. Good boat parking with plenty of electrical outlets
Se hospedó 1 noche en mayo de 2023
Respuesta de sk, el 19 may. 2023
Thank you for taking the time to tell us about your experience at Super8Smithville Lake by Wyndham.Your feedback is very important to us and we take it very seriously. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate your business and the time you took to tell us about your experience, we hope that you will give us the opportunity to better serve you in the future.Thank you again for sharing your experience, and we look forward to serving you in the future.