Vista frontal de la propiedad por la tarde o noche

Opiniones de Hotel Shanker-Palatial Heritage Kathmandu

4 out of 5

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 342 de 854 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 351 de 854 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 116 de 854 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 28 de 854 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 854 opiniones" "

8.6/10

Limpieza

8.8/10

Servicio y personal

8.6/10

Servicios

7.8/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Jose, Burgos

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
El Hotel está muy bien situado, las habitaciones amplias y los desayunos buenos. El personal es muy atento y cuenta con una piscina y unos jardines muy bonitos. Todo un oasis dentro de esta ciudad
Se hospedó 13 noches en agosto de 2019
Respuesta de Prabhu, el 26 ago. 2019
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Personal amable
El hotelbse encuentra en remodelacion de toda la parte frontal x lo cual la fachada nunca la pudimos ver xq esta tapada. El servicio de la piscina no es solo xra huespedes del hotel sino xra todo el que quiera, pagan una cantidad y tienen el servicio. La atencion del personal muy buena, un desayuno bueno y variado.
Se hospedó 3 noches en junio de 2017

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
HOTEL CON ENCANTO.
LA RELACION CALIDAD PRECIO DEL HOTEL MUY BUENA. HOTEL MUY BIEN SITUADO.

8/10 Bueno

Juan Jose, Buenos Aires

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Cómoda estancia de 4 noches
Hemos pasado cuatro noches en este histórico y elegante edificio devenido en hotel. En la actualidad se encuentra en refacciones una parte del mismo, pero realmente eso no ha afectado para nada la tranquilidad en nuestra estancia. Ofrece desayuno gratuito y wifi. Con respecto a su ubicación, se puede decir que no está tan cerca de las principales atracciones turísticas de Katmandu, como para ir caminando; pero se llega muy rápidamente en cualquier medio de transporte.

8/10 Bueno

Cristina

Le gustó: Limpieza y comodidad de las habitaciones

8/10 Bueno

cesar, buenos aires

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Hotel antiguo con buenas instalaciones
Bien ubicado, personal amable, desayuno standard. Buen vecindario.

8/10 Bueno

Serap

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is centrally situated, allowing one to walk to many places of interest, shopping and restaurants. It is also a heritage hotel providing a nostalgic experience. Rooms and the hotel has been renovated nicely (I was there in 2016). Could improve in the breakfast served.
Se hospedó 7 noches en marzo de 2024
Respuesta de Prabhu Shanker Shrestha, el 3 abr. 2024
Dear Scrap,We are delighted to hear that you found our central location convenient for exploring the city's attractions, shopping districts, and dining options. Being a heritage hotel, we take great pride in preserving our rich history while ensuring modern comfort for our guests. It's gratifying to know that you appreciated the nostalgic ambiance we aim to provide.Furthermore, we are pleased that you noticed the renovations we've made to both the rooms and the hotel itself since your visit in 2016. Your recognition of our efforts to maintain a high standard of comfort and aesthetics is truly appreciated.We take your feedback regarding breakfast seriously and will use it constructively to improve our offerings. Our goal is to provide a diverse and satisfying dining experience for all our guests, and we regret any shortcomings you may have experienced in this regard.Once again, thank you for taking the time to share your thoughts with us. Your feedback motivates us to continually improve and exceed our guests' expectations.We eagerly anticipate the opportunity to welcome you back to Hotel Shanker in the future and provide you with an even more exceptional experience.Warm regards,

10/10 Excelente

Vincent, Delta

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My favourite hotel in Kathmandu. I’ve come here for the last 14 years. Tremendous, welcoming, friendly staff. I always leave with great memories.
Se hospedó 1 noche en febrero de 2024
Respuesta de Prabhu, el 25 feb. 2024
Dear Vincent,Thank you for your unwavering loyalty and kind words. We're thrilled to have been a part of your Kathmandu experience for the past 14 years. Our team is dedicated to ensuring your stays are always memorable. We look forward to welcoming you back again soon.Warm regards

10/10 Excelente

Vincent, Delta

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I always enjoy staying at Shanker hotel. It’s a quiet oasis in Kathmandu. The staff are all excellent and extremely friendly and helpful. This hotel has character. Looking forward already to my next visit!
Se hospedó 2 noches en febrero de 2024
Respuesta de Prabhu, el 25 feb. 2024
Dear Vincent,Thank you for your unwavering loyalty and kind words. We're thrilled to have been a part of your Kathmandu experience for the past 14 years. Our team is dedicated to ensuring your stays are always memorable. We look forward to welcoming you back again soon.Warm regards

10/10 Excelente

KHEMRAJ

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great hotel...fanstastic service. Lovely Heritage property. Superb breakfast
Se hospedó 3 noches en enero de 2024
Respuesta de Prabhu Shanker Shrestha, el 7 feb. 2024
Thank you for your kind words! We're delighted to hear you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 Bueno

marc

Viaje familiar
Le gustó: Servicios
First Class. There was never an issue during our 11 day at this splendid taste of history. The staff were fantastic. The manager was on hand and accommodating. The room was spotless and homely. If I were in Kathmandu I’d definitely stay at this hotel again.
Se hospedó 9 noches en diciembre de 2023
Respuesta de Prabhu Shanker Shrestha, el 4 ene. 2024
Dear Marc,On behalf of the entire team at Hotel Shanker, we want to express our sincere gratitude for your kind words and glowing review. It was an absolute pleasure to have you stay with us during your 11-day visit to Kathmandu.We are thrilled to hear that your experience with us was nothing short of exceptional. Your appreciation for the historical charm of our hotel, the fantastic service provided by our staff, and the spotless, homely ambiance of your room are truly rewarding to all of us.We genuinely value your feedback and are delighted to know that we have left a positive impression on you. If your travels bring you back to Kathmandu in the future, we would be honored to welcome you again at [Hotel Name] for another memorable stay.Thank you once again for choosing Hotel Shanker. We wish you safe and joyful travels ahead.Prabhu Shanker ShresthaExecutive Manager

10/10 Excelente

Shreya

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Must stay for royal experience
Respuesta de Prabhu, el 2 ene. 2024
Dear Shreya,Thank you for your kind words! We're thrilled to hear that you had a royal experience during your stay with us. It was our pleasure to have you as our guest, and we look forward to welcoming you back for more unforgettable moments.Best regards,Prabhu

8/10 Bueno

Binayak

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The location is good, the hotel is located in a nice big compound which felt kingly. The 24 hour customer service is nice. The only thing that I caution fellow travellers is that the pictures of rooms are slightly deceiving. They look grand and spacious in photos but in reality not so. I paid about $70 for a king size bed room but felt as if it was not worth it.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Prabhu, el 2 ene. 2024
Dear Binayak,Thank you for sharing your thoughts on your recent stay with us. We appreciate your compliments on our location and the regal atmosphere of our hotel. Your feedback regarding the room size is valuable, and we apologize for any discrepancies in our photos. We will certainly look into this matter to ensure a more accurate representation in the future. We hope to have the opportunity to welcome you back and exceed your expectations.Warm regards,Prabhu

10/10 Excelente

Sameen, Frisco

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This is a beautiful hotel. Our friend got married here as well. It is a hot spot for weddings. There is always one going on. The staff was very helpful and kind. Our booked room had ants in it, so they upgraded us to a better room. The new room had a little bit of a dust problem, but it still a beautiful room and we thoroughly enjoyed our stay. Breakfast was great too! Definitely recommend.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Prabhu, el 2 ene. 2024
Dear Sameen,Thank you for your kind words and for choosing our hotel for such a special occasion. We're delighted to hear that you found our property beautiful and enjoyed the wedding festivities. Your compliments on our helpful and kind staff are truly appreciated. We apologize for any inconvenience with the room, but we're glad we could swiftly address the issue and provide an upgrade. Your recommendation means a lot, and we look forward to welcoming you back in the future.RegardsPrabhu

10/10 Excelente

Marilyn

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel is gorgeous. Clean, friendly staff and quick to help with anything. The world outside the walls is a complete contrast, dusty, congested etc. Staying 10 days at the Hotel Shanker was wonderful. Would definitely recommend
Se hospedó 11 noches en noviembre de 2023
Respuesta de Prabhu, el 12 dic. 2023
Dear Marilyn,Thank you so much for your kind words and for choosing to stay with us at Hotel Shanker! We're thrilled to hear that you enjoyed the beauty of our hotel, the cleanliness, and the friendly service provided by our staff. It's always our pleasure to ensure a comfortable and pleasant stay for our guests.We appreciate your recommendation and are delighted that your 10-day stay with us was wonderful. We understand the bustling contrast outside our walls and are glad we could offer you a peaceful retreat during your time in Lazimpat area. Your satisfaction is our priority.We look forward to welcoming you back on your future visits.Best regards,The Hotel Shanker Team

8/10 Bueno

Tage

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en noviembre de 2023
Respuesta de Prabhu, el 12 dic. 2023
We appreciate your positive rating.

10/10 Excelente

Ranjit

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Awesome food , nice staff . Highly recommended
Se hospedó 1 noche en diciembre de 2023
Respuesta de Prabhu, el 12 dic. 2023
Dear Ranjit,Thank you for taking the time to share your feedback about your experience at Hotel Shanker. We are delighted to hear that you found our food to be awesome and our staff to be nice. Your recommendation means a lot to us, and we're thrilled to have exceeded your expectations.At Hotel Shanker, we strive to provide a memorable and enjoyable stay for our guests, and it's always rewarding to receive positive comments. We appreciate your kind words and look forward to welcoming you back for another fantastic experience.If there's anything specific you loved about the food or any staff member who stood out, please feel free to share your insights. Your feedback helps us continue to improve and deliver exceptional service.Thank you once again for choosing Hotel Shanker, and we can't wait to host you again in the future.Warm regards,The Hotel Shanker Team

10/10 Excelente

James

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excellent Hotel. Highly recommended
Se hospedó 5 noches en noviembre de 2023
Respuesta de Prabhu, el 3 dic. 2023
We appreciate your positive feedback

8/10 Bueno

Ben

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2023
Respuesta de Prabhu, el 12 dic. 2023
Thank you for your positive rating.

8/10 Bueno

Stephen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The property is nice but it is also a bit tired. Staff were excellent, breakfast good but the rooms are older and bathrooms could do with modernising. Spa is good but gym literally has one treadmill and one other machine so probably doesn’t need to be called a gym. No real issues and good value for money
Se hospedó 3 noches en noviembre de 2023
Respuesta de Prabhu, el 28 nov. 2023
Dear Stephen,Thank you for taking the time to share your feedback with us. We appreciate your kind words regarding our staff, the breakfast, and the overall value for money. We are delighted to hear that you enjoyed your stay with us.We apologize for any inconvenience caused by the dated rooms and bathrooms. Please be assured that we are actively working on plans to modernize and upgrade our accommodations to enhance the overall guest experience. Once again, thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 Excelente

Danica

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Hotel Shanker was serenity and quiet from the busy streets at Kathmandu. My husband and I celebrated our anniversary after our Everest Base Camp Trek at Hotel Shanker and absolutely loved it. Highly recommend
Se hospedó 5 noches en noviembre de 2023
Respuesta de Prabhu, el 26 nov. 2023
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Nikolai

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en noviembre de 2023
Respuesta de Hotel Shanker, el 2 ene. 2024
We appreciate your positive rating.

10/10 Excelente

Mark, WINDSOR

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This hotel is a little oasis in Kathmandu. With beautiful gardens and a nice pool with bar and food service, it was the perfect home base to explore the area. The hotel is historic and in the process of upgrading, but they have a way to go. The red carpets in the hallways are really worn and dated and really need to go asap. Get a room on an upper floor, those have been renovated. Other than that the food is good and reasonable, I ate all my meals there for four days. Staff is fun and friendly.
Se hospedó 4 noches en noviembre de 2023
Respuesta de Prabhu, el 19 nov. 2023
Dear Mark,Thank you for choosing our hotel and sharing your experience! We're delighted to hear that our oasis-like ambiance, beautiful gardens, and pool made for a perfect home base during your exploration. We appreciate your feedback on the upgrades, and we're actively working on improvements. Your input on the red carpets is duly noted, and we're prioritizing their replacement. We're glad you enjoyed the renovated rooms, delicious and reasonably priced food, and the fun, friendly staff. We look forward to hosting you again soon!

8/10 Bueno

Hans

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Charmigt hotel av f.d. palats
Ett gammalt kungligt palats som byggdes om till hotell på 60-talet. Hotellet ligger en bit in från en av huvudvägarna, vilket gör att det är tyst och fridfullt. Stor trädgård och ett poolområde med egen liten poolbar. Charmen finns där, och rummen ger verkligen känsla av "kunglig touch" med sina handmålade tak och speciell design. Lobbyn ger en känsla av hur det var förr i tiden. Badrummen är aningen trånga, men det står man gärna ut med. Sängkomforten är fast, men inte alltför mycket. Restaurangen serverar riktigt bra mat, annars är det inte långt från restauranger och caféer runtomkring. Ca 15 minuters promenad till Thamel, med sina trånga gränder och massa butiker och restauranger. Personalen är fantastiskt trevliga, och eftersom jag bott här många gånger är det trevligt att höra "Welcome back". Detta är alltid mitt första alternativ då jag reser till Kathmandu!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Prabhu, el 19 nov. 2023
Dear Hans,Thank you for your kind words! We're thrilled to hear that you appreciate the historic charm of our hotel, from the converted royal palace to the hand-painted ceilings. We're delighted that you find our surroundings peaceful, enjoy the pool area, and savor the royal touch in our rooms. We take note of your feedback on the bathrooms and are grateful for your understanding. It's wonderful to know you enjoy the restaurant, and our team is touched by your compliments. We look forward to welcoming you back again soon!

10/10 Excelente

Randy

I have stayed at the Shanker six different times. I find it to be superior on all levels. Mr Ramesh Raj Shrestha has helped me on many occasions. I find him always to be an excellent manager. He is knowledgeable, kind and very friendly. I wouldn’t stay anywhere but the Shanker Hotel. 11 on a scale of 10 …
Se hospedó 7 noches en octubre de 2023
Respuesta de Prabhu, el 2 nov. 2023
Dear Randy,It's wonderful to hear about your positive experiences at the Shanker Hotel, and it's clear that Mr. Ramesh Raj Shrestha has played a significant role in making your stays exceptional. Your kind words reflect the high level of service and hospitality provided by the hotel and its staff. It's great that you consider Mr. Shrestha an excellent manager who goes above and beyond to ensure your satisfaction.Your loyalty to the Shanker Hotel is a testament to the quality of their service. Your rating of 11 on a scale of 10 truly speaks volumes about your satisfaction. I hope your future stays continue to be as enjoyable as your past experiences. If you have any more feedback or if there's anything specific you'd like to share about your visits, feel free to let me know.

10/10 Excelente

tina

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Beautiful hotel in a great location. I had 3 stays here during my time in Nepal and enjoyed them all. My room on the final night was one of the renovated ones and was lovely. Amazing bed. Staff are great and the breakfast really good.
Se hospedó 1 noche en octubre de 2023
Respuesta de Prabhu, el 20 oct. 2023
Thank you for sharing your positive experience. We're delighted to hear that you enjoyed your three stays there and that the renovated room on your final night was lovely, particularly the comfortable bed. We appreciate your kind words about our staff and the quality of our breakfast.We look forward to welcoming you back again in the future!

10/10 Excelente

Randy

I have stayed at the Shanker many times , I would stay there again …
Se hospedó 8 noches en octubre de 2023
Respuesta de Prabhu, el 15 oct. 2023
"We're thrilled to hear you've enjoyed your stays at the Shanker, and we look forward to welcoming you again in the future!"

2/10 Terrible

Bikki

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nothing good
Se hospedó 1 noche en octubre de 2023
Respuesta de Prabhu, el 30 oct. 2023
Thanks for staying with us. We appreciate your feedback. Do let us know the issue.

10/10 Excelente

Tirsana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The people were all so sweet and readily available. The food at breakfast was delicious and the restaurant staff were very accommodating regarding all meals. I stayed with my very elderly grandfather and he was very safe and well looked after even when I wasn’t there. The pool was gorgeous, clean, and refreshing and the pool bar had some of the best drinks I’ve ever had. The area around the hotel was abundant with restaurants and quirky shops. The hotel was kind enough to call taxis for you so you didn’t have to walk into oncoming Kathmandu traffic to acquire one on your own (although you should prob do that for the experience anyway). The only complaint that I had was that depending on where you were in the hotel, the smell of cigarettes could be a little too much, esp if you have sensitive lungs/respiratory problems. The rooms were spacious, clean, and contained beautiful artwork that was reminiscent of the hotels past as a palace.
Se hospedó 2 noches en septiembre de 2023
Respuesta de Prabhu, el 11 oct. 2023
Dear Tirsana,Thank you for taking the time to share your kind words and feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and that you and your elderly grandfather felt safe and well cared for during your stay.Your positive comments about our staff, the delicious breakfast, and the pool bar are truly appreciated. We take great pride in providing exceptional service and creating a comfortable and enjoyable environment for our guests.We also appreciate your constructive feedback about the smell of cigarettes in some areas. We will certainly take this into consideration to further improve our guests' experience.It was our pleasure to have you as our guest, and we look forward to welcoming you back in the future. If you have any more feedback or suggestions, please do not hesitate to reach out.Thank you once again for choosing our hotel, and we hope to have the opportunity to host you again in the near future.Warm regards,Prabhu Shanker ShresthaExecutive Manager

10/10 Excelente

Christian, Trabuco Canyon

Se hospedó 3 noches en agosto de 2023
Respuesta de Hotel Shanker, el 7 sept. 2023
We appreciate your positive feedback

8/10 Bueno

O

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 7 noches en junio de 2023
Respuesta de Hotel Shanker, el 3 jul. 2023
We appreciate your feedback

2/10 Terrible

Venkata Naga Ramesh

Viaje familiar
No le gustó: Servicio y personal y condiciones de la propiedad
Rooms allocated were not what we paid for - even the uograded room given was not as per what was promised. Only when confronted with the facts that the hotel staff agreed we were cheated and we actually paid for deluxe rooms and suites and got standard rooms instead and changed them after 4 days of stay. Overall bad experience and will never stay here.
Respuesta de Prabhu Shanker Shrestha, el 3 jul. 2023
Dear Venkata Naga Ramesh,We are sorry to hear about your negative experience in your stay with us. Since our hotel is palace most of the room differ as per floor and structure of the building. Some rooms are slightly bigger some rooms are slightly smaller. Hope you can understand the issue. Once again we apologize for this situation.

2/10 Terrible

Salvatore

No le gustó: Servicio y personal y condiciones de la propiedad
I would strongly recommend to avoid this hotel at all costs. The rooms are dated and unhygienic. I found hair in my sheets and on the last night I found a live insect crawling on the sheets. There were also ants 🐜 coming out of shirting board moving towards my bed. When I complained they offered a free beer a taxu to the airport. Terrible!
Se hospedó 4 noches en junio de 2023
Respuesta de Prabhu, el 26 jun. 2023
Dear Mr. Salvator,I am writing to apologize for the poor experience you had during your recent stay at our hotel. I I want to assure you that we are taking your complaint very seriously.We have investigated the matter, and we have taken steps to address the issues that you raised. We have cleaned and disinfected the room that you stayed in, and we have implemented new procedures to ensure that this does not happen again.We also apologize for the way that your complaint was handled. We should have taken your concerns more seriously.Again, we apologize for the inconvenience that you experienced. We value your feedback, and we will use it to improve our hotel.Sincerely,Prabhu Shanker Shrestha

10/10 Excelente

James Lee, Kirkland

Se hospedó 2 noches en junio de 2023
Respuesta de Prabhu, el 11 jul. 2023
We appreciate your positive feedback.

6/10 Aceptable

Kevin

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Hotel is beautiful from the outside. Inside it is dated, needs repair, has orders, some rooms are really small, some rooms have half windows.
Se hospedó 1 noche en mayo de 2023
Respuesta de Prabhu, el 29 may. 2023
Dear Kevin,Thank you for taking the time to provide us with your feedback on your recent stay at our hotel. We appreciate your honesty and insights, and we apologize for any inconveniences you may have experienced.We understand that you were disappointed with the condition of some of our rooms. We are currently in the process of renovating our hotel, and we hope to have all of the rooms updated by the end of the year. In the meantime, we have taken steps to address the issues you mentioned. We have repaired the damage in the rooms that you stayed in, and we have increased our cleaning and maintenance standards.We also understand that you were disappointed with the size of some of our rooms. We are a historic hotel, and some of our rooms are smaller than others. We do offer a variety of room sizes, so we encourage you to book a room that is the right size for your needs.Finally, we understand that you were disappointed with the half windows in some of our rooms. We apologize for any inconvenience this may have caused. The half windows are due to the structure of the building. The hotel was originally a palace, and it was converted to a hotel in 1964. The half windows were created when the mezzanine floor was added.We appreciate your feedback, and we will continue to work to improve the quality of our hotel. We hope that you will give us another chance to earn your business in the future.Sincerely,

6/10 Aceptable

Monica

Viaje de negocios
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
Beautiful from outside but rooms and common areas leave a lot to be desired. Rooms are tiny without a lot of space to move around. Windows are small and you feel like you are in a box. Common breakfast area is in basement. Not updated. A shame because the grounds look nice. Very noisy. My door does not lock well
Se hospedó 2 noches en mayo de 2023
Respuesta de Prabhu, el 24 may. 2023
Dear Monica,We are extremely sorry for the inconvience caused during your stay with us. We hope your present stay after the room change is comfortable with us. We will check the room door issue mentioned in your feedback.

10/10 Excelente

Umesh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
the proper place for relaxing in the capital city, Kathmandu.
Se hospedó 1 noche en mayo de 2023
Respuesta de Prabhu, el 17 may. 2023
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Lavanya

Viaje familiar
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The hotel is a beautiful reminder of its past glory. The hotel is a quiet escape from the city buzz. The food served at the restaurant is phenomenal, the service is exceptional, they accommodate the guests requests.
Se hospedó 3 noches en abril de 2023
Respuesta de Prabhu, el 1 may. 2023
Dear Lavanya,Thank you for taking the time to share your experience at Hotel Shanker. We are thrilled to hear that you enjoyed your stay with us and that you appreciated the hotel’s historical significance.It’s great to know that you found our hotel to be a peaceful retreat from the hustle and bustle of the city. We are glad that you had a memorable dining experience at our restaurant and that our team provided exceptional service during your stay. We always strive to meet and exceed our guests’ expectations, and it’s wonderful to hear that we were able to accommodate your requests.We hope to have the pleasure of welcoming you back to Hotel Shanker soon and providing you with another memorable stay.

6/10 Aceptable

Cliente verificado

Viaje familiar
Le gustó: Servicio y personal
Need to chage mattress.
Se hospedó 1 noche en abril de 2023
Respuesta de Prabhu, el 25 abr. 2023
Dear Sundar Ji,We have noted your feedback. We will definitely look into this matter to rectify the issue.

8/10 Bueno

Bal Kumar

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en marzo de 2023
Respuesta de Prabhu , el 2 abr. 2023
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Vincent, Delta

Se hospedó 3 noches en marzo de 2023
Respuesta de Prabhu, el 19 abr. 2023
Thank you for your positive feedback

8/10 Bueno

Eric

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Lovely hotel relatively close to Thamel area. Excellent breakfast buffet. Staff was very kind and accommodating.
Se hospedó 2 noches en marzo de 2023
Respuesta de Prabhu, el 2 abr. 2023
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Vincent, Delta

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property, an old palace, is a great place to escape the busyness of Kathmandu. Excellent, friendly staff ensure that your stay is memorable. It is my favourite hotel in Nepal and has been for years.
Se hospedó 1 noche en marzo de 2023
Respuesta de Prabhu Shanker Shrestha, el 18 mar. 2023
Thanks for staying with us. We appreciate your positive feedback.

8/10 Bueno

Göran

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 10 noches en marzo de 2023
Respuesta de Hotel Shanker, el 18 mar. 2023
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Overall amazing except that the breakfast could be more varied.
Se hospedó 7 noches en diciembre de 2022
Respuesta de Prabhu, el 18 ene. 2023
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have meet your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated.We noted your points to improve the breakfast and we will taking this feedback to our concerned department for improvement. We all look forward to your return visit in the near future. Best Regards

10/10 Excelente

KHALIL

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything is very good,no problem at all
Respuesta de Prabhu, el 18 ene. 2023
Thanks for staying with us. We appreciate your positive feedback.

8/10 Bueno

Beata

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
Unique property, formerly a royal palace, beautiful grounds.
Se hospedó 2 noches en noviembre de 2022
Respuesta de Prabhu, el 28 nov. 2022
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

Santosh

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Everything was good
Se hospedó 1 noche en noviembre de 2022
Respuesta de Prabhu, el 28 nov. 2022
Thanks for staying with us. We appreciate your positive feedback.

10/10 Excelente

barry

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel and the property were impressive. The staff were all courteous. The room very comfortable.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Prabhu Shanker Shrestha, el 21 nov. 2022
Greetings from Hotel Shanker Thank you for choosing our property during your recent trip to the Kathmandu and for taking the time to share your feedback. We are thrilled that we have exceeded your expectations. It is wonderful to know that our commitment to sustained excellence is appreciated. We all look forward to your return visit in the near future. Best Regards

10/10 Excelente

Ronald

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
An oasis in the city everything was exemplary
Respuesta de Prabhu, el 9 nov. 2022
Thanks for staying with us. We appreciate your positive feedback.