2/10
I'll list them. 1- NO internet and the owner blamed our laptop which worked at several locations in the Hilo area (i.e. Volcano House Hotel, McDonald's, City Library etc. 2- Living, Dining, Kitchen rooms etc. have NO A/C and you cannot open any windows or the Japanese slide panels (they are locked, the locks don't work & some are nailed shut. Interior very hot with no air circulation). 3- Master bath shower which steps down three steps has NO safety railing, so if you slip and fall you hit tile wall & floor. Safety violation! 4- Pool was dirty and was not cleaned until the 3rd day of our stay. The pool deck had buckled screws protruding above the boards in numerous places. 5- Numerous lights had burned out light bulbs. Note: the bedrooms do have air conditioning and the beds were comfortable. Our cost was almost $400 a night. This stay would be dangerous if you have children present. Not worth the premium of staying at a pretty Japanese style house that has NOT bend properly maintained. Disappointing!
Elvira P.
Se hospedó 4 noches en octubre de 2023