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Opiniones de The Guesthouses at Southernmost Beach Resort - Adults only

4 out of 5
The Guesthouses at Southernmost Beach Resort - Adults only
1317 Duval St, Key West, FL

Opiniones

9.2

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 646 de 881 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 158 de 881 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 35 de 881 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 22 de 881 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 20 de 881 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

9.0/10

Servicios

9.2/10

Condiciones de la propiedad

8.8/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

Gustavo

Viaje en grupo
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Voy a reclamar a Expedia porque me cobraron el desayuno que jamás existió
Se hospedó 1 noche en marzo de 2022
Respuesta de Ariel McClain, Front Office Manager, el 14 abr. 2022
Dear Gustavo, Thank you for the feedback in regard to your recent stay with us. We apologize for any issues that occurred during your stay. Thank you for choosing the Guesthouses at the Southernmost Beach Resort. Warm Regards

10/10 Excelente

Daniela

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

Walter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Muy recomendable
Excelente servicio y ubicación para conocer Key West. Un B&B cuidado y dedicado para que el huésped se sienta confortable en todo momento.
Se hospedó 1 noche en mayo de 2021
Respuesta de Gary, el 8 may. 2021
Muchos Gracias Walter. :-)

10/10 Excelente

Jeffrey

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Excelente Servicio!
Fuimos a relajarnos un par de días, el hotel esta muy bien ubicado, en la avenida principal de Key West. La atención de primera, todos muy amables, las instalaciones de primera, bien cuidadas y limpias, el desayuno muy agradable. Muy recomendado!
Se hospedó 1 noche en mayo de 2019

10/10 Excelente

Carmen, Paraguay

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
El Hotel esta muy bien ubicado. Pleno centro. La recepcionista es maravillosa. Me senti como en mi casa
Se hospedó 1 noche en agosto de 2018

10/10 Excelente

Norm & Cindy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We enjoyed staying at the Duval guest cottage. The room was very clean. Staff was friendly and very helpful. The breakfast each morning was perfect to get the day started. We would definitely return and recommend to others. Thank you!
Se hospedó 3 noches en mayo de 2024
Respuesta de Tim, el 15 may. 2024
Thank you for sharing your experience. We look forward to welcoming you back!

10/10 Excelente

Mary F

Le gustó: Limpieza y servicio y personal
Se hospedó 7 noches en abril de 2024
Respuesta de Jody-Kay, el 6 may. 2024
Dear Mary F,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Excelente

Alexa

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property was perfect for us. We were walking distance from everywhere. Marilyn and Kadie were terrific. They were very friendly and accommodating. We really enjoyed our chats with them at breakfast. The rooms were recently renovated and our room was beautiful. The bed was very comfy too. We were upgraded from the Avalon to another house at 1012 Duval and I’m glad we were as we preferred the location of the house we stayed in. Breakfast was great and fresh and plentiful. Everything was walking distance for us. Key West is a beautiful city.
Se hospedó 5 noches en abril de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 4 may. 2024
Thank you so much for your glowing review! We're delighted to hear that your stay with us at the Southernmost Beach Resort exceeded your expectations. It's wonderful to know that our central location, recently renovated rooms, and friendly staff, particularly Marilyn and Kadie, contributed to a memorable experience for you. We're thrilled that you enjoyed our delicious breakfast offerings and found everything within walking distance. We appreciate your kind words and hope to welcome you back for another fantastic stay in Key West soon!

10/10 Excelente

Ronald

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Friendly staff, great property. I loved the water views, pool and beach.
Se hospedó 6 noches en abril de 2024
Respuesta de Tanchony , el 1 may. 2024
Thank you so much!

10/10 Excelente

Marikae Dian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful daily breakfast and lunch snacks included in resort fee. Lounge chairs and umbrellas included in resort fee.
Se hospedó 6 noches en abril de 2024
Respuesta de Ann Marie , el 21 abr. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

6/10 Aceptable

Maria

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en abril de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 14 abr. 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

8/10 Bueno

Henry J

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en abril de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 13 abr. 2024
We want to thank you for taking the time to rate your recent stay with us. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

8/10 Bueno

Christopher

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Other than the super small bathroom and no dresser or place to hang out clothes the place was pretty good
Se hospedó 7 noches en abril de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 12 abr. 2024
We want to thank you for taking the time to share your feedback with us. Your comments will be shared with the concerned department to be addressed. We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

4/10 Malo

Ermilo Alfonso De

Viaje en pareja
We were misled by this property it says adults only on the website and this is why I booked here. It’s not adults only families and kids everywhere
Se hospedó 8 noches en marzo de 2024
Respuesta de Tim, el 2 abr. 2024
Thank you for sharing your experience. All of our guesthouses are adult only and no children are permitted to stay in these accommodations. Our resort is family friendly and during the time you were with us was Easter and Spring Break for many families. Thank you for being our guest!

10/10 Excelente

DENNIS, burtonsville

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Comfortable, excellent service, clean room room, friendly service.
Se hospedó 3 noches en febrero de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 31 mar. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

10/10 Excelente

Scot

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Enjoyed our one nite stay. Check in was a disaster but only because your computer were down. When I conversation with the receptionist I mentioned that my wife ha a walking disability, your worker immediately changed the reservation to a handicap accessible room. 👏
Se hospedó 1 noche en marzo de 2024
Respuesta de Tim, el 29 mar. 2024
Thank you for sharing your experience. We apologize your getaway started out on the wrong foot, but glad to hear your time with us was enjoyable. All the best!

10/10 Excelente

Todd

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The resort staff was friendly and the property was well kept. Quick access to Duvall Street and the beach.
Se hospedó 3 noches en marzo de 2024
Respuesta de T'Anchony, el 26 mar. 2024
Thank you for staying with us!

10/10 Excelente

Margaret

Viaje en grupo, Viaje en pareja
Staff very accommodating, pool area is very nice n clean n room is small but very nice n clean
Se hospedó 1 noche en marzo de 2024
Respuesta de T'Anchony, el 19 mar. 2024
Thank you for staying with us!

10/10 Excelente

Matthew, Webster

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I recently stayed at the Southernmost Beach Resort for five nights and six days and had an absolutely great experience! The resort resides at the southern, more quiet end of Duval Street with easy walking access to excellent restaurants, attractions. Thanks to Timothy, a roving host/manager, we upgraded from a cozy king bedroom in the Avalon House to one with an ocean view and a balcony in the main resort. The room was generous in size with great design in the furnishings and color selections and a spacious bathroom design.The bed was very comfortable. We spent several mornings and evenings on our balcony enjoying the view. The breakfast and afternoon snack hours served at the Dewey House (if you opt for that) with serve-yourself selections and made to order eggs were hosted by Ophelia, a wonderfully friendly person who is legendary at the resort. We also enjoyed meeting Alexa, who clearly wears many hats and is always there to see that the guest experience is top notch. Kudos to the remarkably skilled Chef Tay preparing the eggs and other delectables for guests to enjoy throughout the day. Overall, the staff could not be more friendly and ready to assist. Also, the grounds are impeccably well maintained. And finally, a final thanks to Richardo at the front desk when we checked in and out, answering questions efficiently and arranging transportation from the Resort to the airport (by local taxi).
Se hospedó 5 noches en marzo de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 18 mar. 2024
This is a wonderful review! Thank you very much for sharing your experience! I am so glad to read that you enjoyed your stay with us and we can't wait to have you back in a near future!

10/10 Excelente

Beth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024
Respuesta de Tim, el 13 mar. 2024
Thank you for sharing your experience.

10/10 Excelente

Frederick A

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
The resort was great, very friendly staff. Breakfast was delicious. Our room, however was very small and the bathroom was tiny. Envision a really nice sink you can barely fit two hands in to wash. A toilet that you have to sit sideways or your knees hit the sink cabinet. The bedroom had nothing you could hang clothes on, no coffee maker, hairdryer, chair or dresser or suitcase holder. It was definitely not as advertised.
Se hospedó 4 noches en marzo de 2024
Respuesta de Ann Marie , el 11 mar. 2024
The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach Resort Key West. We strive to provide all of our guests with an unforgettable experience. The team and appreciative of your 5-star rating.

6/10 Aceptable

Alberto

Viaje familiar
Le gustó: Servicio y personal y condiciones de la propiedad
The bedroom with king size bed,needs a chair they have an end table without any purpose,is better to have a chair,there is space to put a chair to add comfort to the room. Thank you
Se hospedó 2 noches en febrero de 2024
Respuesta de T'Anchony, el 7 mar. 2024
Thank you for your feeback

10/10 Excelente

Milton

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff’s main concern was our needs! They were great!!
Se hospedó 4 noches en febrero de 2024
Respuesta de Ann Marie , el 3 mar. 2024
Thanks for the feedback. we truly appreciate it .

6/10 Aceptable

Jason

Se hospedó 2 noches en febrero de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 21 mar. 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

10/10 Excelente

John David Zehnpfennig

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Perfect spot to live the life near the waves. Breakfast was delicious every morning and so conveniently close by.
Se hospedó 3 noches en febrero de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 22 feb. 2024
We want to thank you for taking the time to share this review! We are very glad to know you were pleased with your stay. We look forward to hosting your stay once again and continuing to meet your expectations. Thank you for choosing The Southernmost Beach Resort!

2/10 Terrible

Michael, Austin

Se hospedó 2 noches en febrero de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 21 mar. 2024
We want to thank you for taking the time to rate your recent stay with us. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. The Southernmost Beach Resort.

4/10 Malo

Larry

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 3 noches en febrero de 2024
Respuesta de Tim, el 22 feb. 2024
We are sorry to hear your time with us was not enjoyable. We would love the opportunity to welcome you back to SoMo.

10/10 Excelente

shannon, Eufaula

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved it. We will be back
Se hospedó 5 noches en febrero de 2024
Respuesta de Tim, el 21 feb. 2024
Thank you for sharing your experience.

10/10 Excelente

Deborah

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Marilyn was a great hostess.
Se hospedó 3 noches en febrero de 2024
Respuesta de Jody-Kay, el 17 feb. 2024
Dear Deborah, Thank you so much for your great rating and for staying with us. We hope to host you again in the future.

4/10 Malo

James

Le gustó: Servicio y personal
Room was too noisey, could not control the temperature in the room. Bathroom was not very clean when we checked in. check in process was a ridiculous evolution that ok half of the first day of our trip. We stood in line for hours to get told we would be comped a room upgrade and it ended up being not favorable. Probably would have had a better vacation sleeping in the bathroom at Taco Bell.
Se hospedó 4 noches en febrero de 2024
Respuesta de Alexa Morphy, Guest Services Manager. , el 14 feb. 2024
Thank you for sharing your detailed feedback with us, it is very appreciated. We strive to provide all our guests with an unforgettable experience, and I apologize that we seemed to have failed that objective during your stay this time. We are continually looking to improve our guest experience and take our guests feedback very seriously. Your comments have been shared with the concerned departments to address the situations you have encountered. Looking forward to welcoming you back. Thank you for choosing The Southernmost Beach Resort!

8/10 Bueno

Lance

Se hospedó 2 noches en enero de 2024
Respuesta de Tim, el 20 mar. 2024
Thank you for sharing your experience.

10/10 Excelente

Paul

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great Location!!! Recently Upgraded.
Awesome Stay. Great place.
Se hospedó 2 noches en enero de 2024
Respuesta de Jody-Kay, el 5 feb. 2024
Dear Paul,The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and hope to welcome you back for another great stay soon!

10/10 Excelente

Gerry

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
We had an amazing stay for two nights , upgraded to the Dewey house beautiful room great location. Staff were attentive and friendly especially the breakfast crew. The only complaint I had was the restaurant/bar on the premises needs to improve on its service very slow for a supposedly high end venue. Definitely would return.
Se hospedó 2 noches en enero de 2024
Respuesta de Jody-Kay, el 5 feb. 2024
Dear Gerry,Thank you so much for taking the time to write this great review of our hotel. I was so pleased that your stay with us was so enjoyable, and we thank you for your great feedback. We have many superstars on our team that are dedicated to providing great guest service and I am pleased to hear that we contributed to helping you have a great stay and we hope to host you again soon.

8/10 Bueno

Karen, Fairfield

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved it all!
Se hospedó 4 noches en enero de 2024
Respuesta de Tim, el 30 ene. 2024
Thank you for sharing your experience.

10/10 Excelente

Patricia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Love that the location is on the quiet end of Duval, but it’s an easy walk to everywhere. The beach is beautiful and we had a perfect sunset view every night.
Se hospedó 7 noches en enero de 2024
Respuesta de T'Anchony, el 29 ene. 2024
Thank you so much!

10/10 Excelente

Kevin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en enero de 2024
Respuesta de Jody-Kay, el 21 ene. 2024
Dear Kevin, Tha team and I are appreciative of your great rating. We hope you had an enjoyable stay and look forward to hosting you again soon.

10/10 Excelente

Delroy

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent management
Se hospedó 4 noches en enero de 2024
Respuesta de T'Anchony, el 20 ene. 2024
Thank you so much

10/10 Excelente

luce

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Le réfrigérateur était bruyant
Se hospedó 1 noche en enero de 2024
Respuesta de Jody-Kay, el 21 ene. 2024
Dear Luce, Thank you do much for your feedback we are pleased to know that you enjoyed your stay and your comments about the fridge will be shared with the appropriate department.

10/10 Excelente

John

Viaje en pareja
Se hospedó 2 noches en enero de 2024
Respuesta de Jody-Kay, el 19 ene. 2024
Dear John,The team and I are so appreciative of your 5-star rating. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Excelente

Wesley

Se hospedó 5 noches en enero de 2024
Respuesta de Ann Marie , el 15 ene. 2024
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as well. Thank you for being our guest and we look forward to welcoming you back!

10/10 Excelente

sheri

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The property was beautiful, clean, and conveniently located. The property was much larger than we imagined! The staff was also amazing! Everyone we spoke to was very friendly and helpful! Would definitely stay here again!
Se hospedó 5 noches en enero de 2024
Respuesta de Ann Marie , el 15 ene. 2024
We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. We would love if you would share your thoughts of your stay with others as Thank you for being our guest and we look forward to welcoming you back!

4/10 Malo

Cliente verificado

Le gustó: Limpieza
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Good location but not as advertised. Some creative marketing for sure. Under new management but this is not a traditional bed and breakfast. It is not Adults Only.
Se hospedó 3 noches en enero de 2024
Respuesta de Tim, el 9 ene. 2024
Gosh, we are sorry to hear your time with us was not enjoyable. Though we are not under new management, we did just complete our renovations at all of our guesthouses and the result is simply stunning. We would love the opportunity to welcome you back.

4/10 Malo

Guy

Viaje en grupo
No le gustó: Servicio y personal
"100% Customer Satisfaction" IN WORDS ONLY
Very Disappointed. One week before arrival, I received an email from Southernmost asking if I wanted to be on eStandby to upgrade to a King bed- I said yes. The next day I got a call from the resort saying I was being moved to a different location due to renovations and would be upgraded to a King to make up for the inconvenience. They charged me for the upgrade anyway and when I called to dispute it, they were resistant and made a big deal of it as they argued with me over the $112 over-charge. We had a large group of friends staying there - this left a very poor impression with all of us.
Se hospedó 4 noches en diciembre de 2023
Respuesta de Tim, el 28 dic. 2023
Gosh, we truly are sorry to hear of the challenges encountered regarding your final invoice. Our team aims to provide exceptional service with each interaction, and we apologize this was not your experience while receiving your final invoice. Please know your feedback has been shared with our leadership team to address. We would love the opportunity to welcome you back to SoMo and make it right!

10/10 Excelente

Stuart

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly and helpful staff
Se hospedó 4 noches en noviembre de 2023
Respuesta de Tim, el 28 dic. 2023
Thank you for sharing your experience.

8/10 Bueno

Donna

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Loved the location. Walkable to Duval Street and many attractions. Several swimming pools and beach.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Jody-Kay, el 20 nov. 2023
Dear Donna,The team and I are so appreciative of your great review. We are thrilled you enjoyed your experience with us and hope to welcome you back for another great stay soon!

10/10 Excelente

Louise, Pittsburgh

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The included breakfast was amazing...you got to pick anything you want at a ocean front patio...stay also included beach lounges and towels...really also enjoyed the bar in the pool area... they could do better at responding to repair requests.
Se hospedó 5 noches en septiembre de 2023
Respuesta de Ann Marie , el 21 sept. 2023
Thanks for the feedback. We want to thank you for staying at The Southernmost Beach Resort! We were thrilled to hear that you enjoyed your recent stay. Your patronage is very important, and it means the world to us that you had a great stay. Thank you for being our guest and we look forward to welcoming you back! Your concern has been addressed.

10/10 Excelente

Jenifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en septiembre de 2023
Respuesta de Ann Marie , el 21 sept. 2023
Thanks for the feedback , we appreciate it .

8/10 Bueno

Roman

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Sehr gutes Hotel
Se hospedó 3 noches en agosto de 2023
Respuesta de Tim, el 4 sept. 2023
Thank you for sharing your experience.

10/10 Excelente

Marisa

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en agosto de 2023
Respuesta de Tim, el 24 ago. 2023
Thank you for sharing your experience!

8/10 Bueno

Leonie

Viaje familiar
Le gustó: Servicios
Staff very friendly. Free breakfast very good with quick and friendly service. Hotel location was great! Pools were extremely warm. Grounds could have been cleaner. House keeping was not the best.
Se hospedó 5 noches en julio de 2023
Respuesta de Jody-Kay, el 1 ago. 2023
Dear Leonie,•The team and I are so appreciative that you took the time to share your kind words regarding your recent stay with us at Southernmost Beach House Key West. We strive to provide all of our guests with an unforgettable experience, and I am delighted to have accomplished that objective during your stay. We are thrilled you enjoyed your visit with us and apologize for any hiccups you experienced with our housekeeping team. Your feedback will be shared with the appropriate department, and we hope to welcome you back for another great stay soon!