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Opiniones de The Grove Hotel

3 out of 5
The Grove Hotel
12 Main St E, Kingsville, ON

Opiniones

9.6

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 9 de 11 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 11 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 11 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 11 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 11 opiniones" "

9.6/10

Limpieza

9.6/10

Servicio y personal

10/10

Servicios

9.8/10

Condiciones de la propiedad

10/10

Cuidado del medio ambiente

Opiniones

6/10 Aceptable

Fred

I booked a balcony room and upon arrival with my dog I was told dogs were only allowed on the first floor and there was an additional $50 charge for the dog. Their website did not state this but was only listed as dog friendly. I think the rules reguarding dogs should be on the website
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful place! Highly recommended!
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Lawrence

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great place to stay…close to great restaurants and shopping
Se hospedó 1 noche en abril de 2024
Respuesta de Jennifer (Owner & GM), el 30 abr. 2024
Thank you for the great review! We hope to welcome you back in the future.

10/10 Excelente

Jodi

Le gustó: Condiciones de la propiedad
Beautiful, quirky hotel
Se hospedó 1 noche en abril de 2024
Respuesta de Jennifer, (Owner & GM), el 30 abr. 2024
Beautiful, quirky guest! (what else could a "Jodi" be?) Thanks so much for taking the time to provide your feedback! We hope you'll be back.

10/10 Excelente

Lisa

This is a beautiful town with tons of beautiful shops. The restaurants are to die for especially the taco shop. The morning. Coffee is excellent cute shops like Joe’s… This hotel was sweet catchy and so fashionable interesting to look at and well designed I give it a six out of five… There was a small glitch with a little hot water issue but it’s one of those things that I will absolutely overlook because the whole experience was so good from Customer Service to cleanliness. Just a great experience.
Se hospedó 1 noche en abril de 2024
Respuesta de Jennifer (Owner & GM), el 30 abr. 2024
Lisa, thank you so much for the great review! A "small glitch" is just an amazing outlook on your experience, and although we were able to rectify the issue quickly, we do appreciate your patience and understanding. We love the shout out to our neighbor's (El Diablo Tacos & JOE. Hot+Cold) as well. We couldn't agree more that they also add to the experience we are able to offer. So, when are you coming back?

10/10 Excelente

John

Se hospedó 1 noche en abril de 2024

8/10 Bueno

DEMETRIOS

Viaje en pareja
We stayed in room 19, the room itself was wonderful. The balcony was and added bonus. I would say that I was more than a bit disappointed with the bed. The mattress was fine, the issue was that the floor. It was slanted on one side. This caused the bed to be lower on the left side. I can honestly say it was the most uncomfortable sleeping I have had in a long time. It felt like I was going to roll off the bed. Hopefully this will be corrected.
Se hospedó 2 noches en abril de 2024
Respuesta de Jennifer (Owner & GM), el 30 abr. 2024
Thanks so much for your feedback! We totally agree that getting a good night's sleep is crucial here. We held off on replying until we could really dig into the issue and sort it out. We've checked everything from the floor to the bed frame and mattress. After tightening, shimming, and even ordering a new mattress, we're pretty sure we've got it all covered now!We really appreciate you pointing this out and helping us step up our game. We hope to see you again soon to check out the upgrades!

10/10 Excelente

Thomas

Viaje en pareja
Le gustó: Servicios
Excellent and friendly service, good value for the room, central location to the main business district. We’ll be back!
Se hospedó 1 noche en abril de 2024
Respuesta de Jennifer (Owner & GM), el 30 abr. 2024
Thank you for taking the time to provide your review and we look forward to welcoming you back!

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennifer (Owner & GM), el 30 abr. 2024
Thank you for the 5-star review.

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Nice staff, right downtown, cool rooms and clean.
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennifer, from The Grove, el 17 mar. 2024
Daniel, thank you very much for the 5-star review. We appreciate that you took the time to provide your feedback and we hope to welcome you back again in the future.

10/10 Excelente

Renata

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Jennifer, el 25 mar. 2024
Thank you for the fabulous review! We look forward to welcoming you back anytime.