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Opiniones de Kin Plaza Arjaan By Rotana

5 out of 5
Kin Plaza Arjaan By Rotana
88 Croisement des Avenues de la Justice, et Ouganda - Gombe, B.P. 288 KIN 1, Kinshasa

Opiniones

9.0

Magnífico

Puntuación de 10, es decir, Excelente. Basada en 17 de 25 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 5 de 25 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 1 de 25 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 2 de 25 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 25 opiniones" "

9.2/10

Limpieza

8.8/10

Servicio y personal

4.0/10

Servicios

9.0/10

Condiciones de la propiedad

6.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Riack

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The services is excellent
Se hospedó 2 noches en marzo de 2024

4/10 Malo

Nabih

Viaje de negocios
No le gustó: Limpieza, servicio y personal, servicios
Unprofessional staff
Se hospedó 5 noches en noviembre de 2023

8/10 Bueno

Tshimanga marc

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 6 noches en octubre de 2023

10/10 Excelente

JUNIOR

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Clean and quiet place. the dining options were very good.
Se hospedó 10 noches en junio de 2023

8/10 Bueno

Van

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice hotel but expensive restaurant
We like the hotel. Love the pillows, makes for a comfortable sleep. The staff is friendly and helpful. The restaurant is way too expensive and the food isn't that great. We started eating at Eric Kayser, a little restaurant on the ground floor of the Kin Plaza Mall. They have great food at half the price.
Se hospedó 7 noches en febrero de 2020

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Fantastic
Se hospedó 6 noches en enero de 2020
Respuesta de PhilippeQueriaud, el 6 feb. 2020
Dear Traveler, Thank you for having taken the time to complete our guest survey following your recent stay at Kin Plaza Arjaan by Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards, Philippe Queriaud, General Manager

10/10 Excelente

Lydia

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2020

10/10 Excelente

Arie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
i spent more than 10 days,.. The hotel is well located, clean, very good food, very friendly and helpfull staff,.. so i have only good things to say. I will definitly return to this hotel/ It is my prefered one, after trying some other leading hotels in Kinshasa. By the way, from time to time they ädd"some Indian and Leabanese food,... personally i like it very much, and enjoy it.
Se hospedó 1 noche en diciembre de 2019
Respuesta de PhilippeQueriaud, el 6 ene. 2020
Dear Mr. Arie Thank you again for taking the time to answer our survey. We are very happy you enjoyed your stay and we look forward to welcome you again ! Kind regards, Philippe Queriaud General Manager

10/10 Excelente

Arie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

Arie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en diciembre de 2019

10/10 Excelente

Arie

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I reccomend this hotel to Business trips
I come to his hotel very frequently, it is my preferred hotel. It's comfortable, good loxation, good staft and very helpful, good food.
Se hospedó 1 noche en diciembre de 2019
Respuesta de PhilippeQueriaud, el 6 ene. 2020
Thank you for every positive comment Mr Arie. We are pleased to welcome you again in 2020. Best regards, Philippe Queriaud, General Manager

8/10 Bueno

Matt

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good Option in Kinshasa
I was in Kinshasa for ten days on business. Kin Plaza was close to client site. Well maintained, an excellent workout facility, and dining options galore. The room I had was large, well laid out and maintained. The refrigerator was a great "have" for the room. I would stay there again without question.
Se hospedó 8 noches en noviembre de 2019
Respuesta de PhilippeQueriaud, el 6 ene. 2020
Dear Mr. Matt, Thank you again for taking the time to answer our survey. We are very happy you enjoyed your stay, the food and the room ! Sorry for this late answer and we wish you an happy new year 2020. Hope to see you again in Kin Plaza Arjaan by Rotana. Kind regards, Philippe Queriaud General Manager

10/10 Excelente

Arie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
good rooms, good food and nice staff.
very good hotel at a good location
Se hospedó 3 noches en septiembre de 2019

10/10 Excelente

Cliente verificado

Great hotel, good food in the restaurant and for the most part very attentive staff that will remember your face daily and get you your standard order. The outdoor area is great to spend your evenings and the band which plays at the perfect sound level so you can still talk is great Room cleaning is hit and miss, some staff do a great job others not so much (forget towels or no water or tea coffee replenishment) . The rooms are nice and clean and comfy though. . Also the mall is good to go for a coffee, there sadly isnt much in there but the boulangerie is a good place to sit and chill. Reception is also very helpful and accommodating.
Se hospedó 4 noches en noviembre de 2018
Respuesta de Reservations Team, el 18 dic. 2018
Dear guest, Thank you for your comment. We are happy that we meet your expectations. We will do our best to improve our service. Hope we will welcome you back soon.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great place in Kinshasa
First (but not the last) time at the Kin Plaza. Very close to our business site. Convenient. Nice restaurants close--in and out of hotel. Allowed us a late checkout which was super!
Se hospedó 4 noches en septiembre de 2018
Respuesta de Josephine Kanga, Reservations Manager, el 11 oct. 2018
Dear Mr Alexandre, we are very delighted to read your feedback and that you enjoyed your stay in our hotel. All the team and I hope to welcome you back in the near future. Kind Regards

4/10 Malo

Daniel

Le gustó: Limpieza y comodidad de las habitaciones
No le gustó: Servicio y personal
Be wary
I was charged the wrong price by Hotels.com, then offered a lower price downgrade by the hotel, which they refused to honor upon checkout.
Se hospedó 7 noches en septiembre de 2018
Respuesta de Didier Coeln, el 4 oct. 2018
Dear Mr.Daniel, Further to your post and as explained directly with you on a separate correspondence, the right charged was correct and as for the offer from our team; it must have been a mis-communication as we are not in a position to modify the rate you have booked on their website. Please accept, once again, my apologies for any inconvenience caused. Hotel Management. Best regards, Didier Coeln General Manager

10/10 Excelente

Alexandre

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Best place to stay in kinshasa.
The Hotel is very cozy and clean . The staff very professional. That is the perfect place to stay in Kinshasa. I will definitely come back.
Se hospedó 3 noches en septiembre de 2018
Respuesta de Reservations Team, el 30 sept. 2018
Dear Mr Alexandre, we are very delighted to read your feedback and that you enjoyed your stay in our hotel. All the team and I hope to welcome you back in the near future. Kind Regards

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en septiembre de 2018
Respuesta de Reservations Team, el 10 sept. 2018
Dear Guest, Thank you for your feedback. It's our pleasure to be on service to you and hope to welcoming you back in our hotel.

8/10 Bueno

Cliente verificado

Well-appointed pleasant hotel in Kinshasa
New hotel in good position in Kinshasa. Good breakfast, excellent gym. Reasonably good service. Good place to meet people. Ridiculously overpriced laundry - $10 for T-shirt, $5 for socks, cheaper just to buy new clothes.
Se hospedó 6 noches en agosto de 2018
Respuesta de Didier Coeln, el 3 sept. 2018
Dear Guest, Thank you for time you have taken to share a feedback and we hope to welcome in the near future. Best regards,

10/10 Excelente

ElizabethMaina, Nairobi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I really liked the food & comfort of the rooms. xxxxxxx
Se hospedó 3 noches en agosto de 2018
Respuesta de Didier Coeln, el 3 sept. 2018
Dear ElizabethMaina, we are very delighted to read your feedback and that you enjoyed your stay in our hotel. All the team and I hope to welcome you back in the near future. Kind regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Didier Coeln, el 3 ago. 2018
Dear Guest, Thank you for your review.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing experience...
Se hospedó 6 noches en julio de 2018
Respuesta de General Manager, el 17 jul. 2018
Dear Guest, Thank you for having taken the time to share your experience at Kin Plaza Arjaan by Rotana. I was pleased to see we met your expectations and the team and I look forward to your return. Kind regards,

10/10 Excelente

Derek George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great and relaxing hotel in the CBD
A convenient, comfortable and high standard hotel in the center of the city. Very clean and spacious room. Staff are good, polite and very attentive toward guests needs. There is an adjacent shopping center with a pharmacy and various restaurants in the shopping center. There is particular rooftop restaurant with a panoramic view of the busy city. For guests with children, there is a playing park at the shopping center too.
Respuesta de Didier Coeln, el 25 abr. 2018
Dear Mr. George, Thank you for sharing a comment, once again we appreciate your feedback and we hope to see you again at Kin Plaza Arjaan by Rotana for another memorable stay. Best regards,

10/10 Excelente

Derek George

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Awesome hotel
Very impressive and comfortable place, entertaining as well.
Respuesta de Didier Coeln, el 10 abr. 2018
Dear Mr.Derek George, Thank you very much for the time you have taken to share your great experience following your recent stay at Kin Plaza Arjaan by Rotana. I was pleased to see we met your expectation and the team and I look forward to welcoming you in the near future. Kind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Très bon accueil de l'ensemble du personnel, un beau buffet pour le petit déjeuner et bonne situation géographique
Se hospedó 3 noches en julio de 2017
Monsieur, Madame, Salutations du Kin Plaza Arjaan by Rotana. Nous apprécions le temps que vous avez pris de nous faire part de votre expérience au Kin Plaza Arjaan by Rotana. Nous sommes ravis de lire votre satisfaction et de savoir que nos services ont été à la hauteur de vos attentes. Nous vous remercions d'avoir choisi Kin Plaza Arjaan by Rotana et nous souhaitons vous accueillir de nouveau chez nous. Cordialement, Ursula Chidiac General Manager