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Opiniones de Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel

3 out of 5
Staybridge Suites Waterloo - St. Jacobs Area, an IHG Hotel
10 Benjamin Rd, Township of Woolwich, ON

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 267 de 442 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 110 de 442 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 32 de 442 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 16 de 442 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 17 de 442 opiniones" "

9.0/10

Limpieza

9.0/10

Servicio y personal

8.6/10

Servicios

9.0/10

Condiciones de la propiedad

8.6/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Tania

2/10 Terrible

Henry

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Muy muy mal Ya no contratarte expedía y menos este hotel No había ni toallas ni limpia rol la habitación fue terrible hablé q ustedes y solo me logre salir un día antes fue espantoso Nunca más de ere lugar y ustedes muy mal por tener este lugar anunciado con esas estrellas de verdad muy mal sqbor
Se hospedó 5 noches en septiembre de 2022

8/10 Bueno

Hazel

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It would be great if filtered drinking water was included in the room for drinking and cooking. The fridge door was hung on the wrong side for flow in the kitchen. Most of all, there was a master switch for the lights throughout the suite, it took us a little bit to figure out where that switch was located so we could turn on the bathroom light.
Se hospedó 2 noches en mayo de 2024

10/10 Excelente

Yoyo

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
.
Se hospedó 1 noche en mayo de 2024

10/10 Excelente

Micheal

Le gustó: Limpieza y condiciones de la propiedad
Se hospedó 1 noche en mayo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 14 may. 2024
Hello Michael, Thank you for the 5 star review of our brand new hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

10/10 Excelente

Sue

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is perfect!!
Se hospedó 1 noche en mayo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 14 may. 2024
Hello Sue, Thank you for the 5 star review of our brand new hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

10/10 Excelente

Krishan

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I have nothing to add from the above, Will definitely stay there again
Se hospedó 8 noches en abril de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 29 abr. 2024
Hello Krishan, Thank you for the 5 star review of our hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

6/10 Aceptable

Kevin

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en abril de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 6 may. 2024
Hello, Thank you for the 3 star review of our hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

2/10 Terrible

Jacqueline

Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
The pool was disgusting. Not swimmable
Se hospedó 1 noche en marzo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Dear Jacqueline,Thank you for taking time to provide your feedback about your experience at Staybridge Suites Waterloo St. Jacobs! I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future. Please contact the hotel directly to resolve this issue and we will be more than happy to assist. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Your friend in Hospitality, Staybridge Suites Waterloo St. Jacobs

10/10 Excelente

Robert

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It's always a good stay at the staybridge! Staff is always very helpful, clean an comfy rooms, love that there's a fridge with a freezer in the room if doing shopping, hot breakfast in the morning is a perfect start to the day and for us having EV chargers onsite was very nice! The one thing we were disappointed about was the cleanliness of the pool this time (I believe that's a Holiday Inn problem as it's their pool being shared)... Lots of hair floating around water was cloudy compared to others times we stayed. Also too much chlorine people were coughing up pretty good if bubbles were activated. Overall a great stay as always!
Se hospedó 2 noches en marzo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Hello Robert, Thank you for the 5 star review of our hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

10/10 Excelente

PAUL

Se hospedó 1 noche en marzo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Hello Paul, Thank you for the 5 star review of our brand new hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

8/10 Bueno

Micah

Se hospedó 1 noche en marzo de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Hello Micah, We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

10/10 Excelente

Sarah

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
I loved my room. I got a king suite (?) king size bed and full kitchen. It was lovely. Had a large couch as well. The kitchen had a full sized fridge microwave dishwasher and a 2 burner stove. They even stocked it with microwavable pop corn. I booked the room as a 'night away' some mommy alone time. I felt safe and had a restful sleep. I also enjoyed the free breakfast in the morning. I took my plate back to my room. I recommend this hotel to everyone and would definately book again.
Se hospedó 1 noche en enero de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Dear Sarah, Thank you for taking time to provide your feedback about your experience at Staybridge Suites Waterloo St. Jacobs! I would like to begin by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to make ourselves better to provide an exceptional experience in the future. Please contact the hotel directly to resolve this issue and we will be more than happy to assist. We appreciate for sharing your concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Your friend in Hospitality, Staybridge Suites Waterloo St. Jacobs

10/10 Excelente

Daniel

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed there when my son moved into his apartment at University of Waterloo. It was reasonably priced compared to some other options in the area and it was impeccable. We also had a full breakfast in the morning included in our rate (real eggs, bacon, yogurt, oatmeal, etc.).
Se hospedó 1 noche en enero de 2024
Respuesta de Staybridge Suites – Waterloo/St. Jacobs, el 12 abr. 2024
Hello Daniel, Thank you for the 5 star review of our brand new hotel! We highly appreciated your feedback of your recent stay with us. Our entire team from Front Desk, Housekeeping, Food and Beverage, Engineering and the Management works hard every day to exceed your expectations. It is our pleasure to have served you to the best of our abilities. We look forward to welcoming you back in the near future! Your friend in Hospitality, Staybridge Suites – Waterloo/St. Jacobs

8/10 Bueno

Bethany

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
The pool was difficult to swim in due to the high levels of chlorine or bromine. It made my kids cough
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Mike

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good service had a good fitness center
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Emily

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 13 noches en enero de 2024

10/10 Excelente

OLIVIER, Sainte Julie

Se hospedó 4 noches en enero de 2024

8/10 Bueno

Abe

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

chris

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
no bathtub
the room was clean and quiet. the bed was comfortable. The only complaint I had was that I had requested a eoom with a bathtub, and mine only had a shower
Se hospedó 1 noche en enero de 2024

2/10 Terrible

Mohammad Najim

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024

10/10 Excelente

Bonnie

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Welcoming hotel
A well kept, well appointed hotel. Helpful and pleasant front staff. Great location. Close to the market, restaurants and expressway. Easy parking.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Jatin

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Lik Kei Ricky

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Overall very satisfied
Se hospedó 3 noches en enero de 2024

8/10 Bueno

Nicole

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Wendy

Se hospedó 10 noches en diciembre de 2023

10/10 Excelente

Kelly

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

hussein

Viaje en grupo, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
AMAZING HOTEL , I LIKE IT
Se hospedó 6 noches en diciembre de 2023

8/10 Bueno

john

Se hospedó 1 noche en enero de 2024

8/10 Bueno

Emily Yuenchi

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The bed is a bit too soft. But the hotel is very clean. Overall, it was a pleasant stay.
Se hospedó 1 noche en enero de 2024

10/10 Excelente

Laura

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The service was excellent, impeccable, thanks.
Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Abdullah

Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Suzanne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly staff & pool was a nice temperature
Se hospedó 1 noche en enero de 2024

8/10 Bueno

Briana

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad

10/10 Excelente

Lovepreet

Se hospedó 2 noches en diciembre de 2023

6/10 Aceptable

Julie

Viaje familiar
Le gustó: Comodidad de las habitaciones
No le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

adam

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

jennifer

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Most comfortable hotel bed! Clean and well stocked. Quiet. Good breakfast. Good location to access market and short drive to village. Only negative is the very very small pool that’s shared with neighbouring hotel.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Paul

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very clean and new - had a great stay.
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Mary Lou, Brookfield

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A nice stay in Waterloo area
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Brianne

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023

10/10 Excelente

Mary Teresa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Ian Joshua

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023

4/10 Malo

DIANELA

Le gustó: Limpieza y condiciones de la propiedad
No le gustó: Servicio y personal
Se hospedó 2 noches en diciembre de 2023

10/10 Excelente

Michelle

Se hospedó 1 noche en diciembre de 2023

6/10 Aceptable

Jennifer

Se hospedó 1 noche en diciembre de 2023

8/10 Bueno

Po-Wen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

albert

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en diciembre de 2023

10/10 Excelente

Xiang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en octubre de 2023