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Opiniones de SPOT ON 89796 D'noor Budget Inn

2 out of 5
SPOT ON 89796 D'noor Budget Inn
Lot 502, Seksyen 12, Pengkalan Chepa, Kota Bharu, Kelantan

Opiniones

4.0
Puntuación de 10, es decir, Excelente. Basada en 1 de 4 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 0 de 4 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 4 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 0 de 4 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 3 de 4 opiniones" "

3.0/10

Limpieza

2.0/10

Servicio y personal

2.0/10

Condiciones de la propiedad

2.0/10

Cuidado del medio ambiente

Opiniones

2/10 Terrible

James

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
It's cheap for a reason, just no
Let me preface this by saying, I came to Kota Bharu because I'd never been here and I was just doing a visa run for Thailand. I know I CHOSE to stay at a budget hotel and I get what I paid for but the rating for this hotel must have been bought and paid for. 1. No wifi in rooms (not on the 2nd floor) and the staff could care less. 2. No remote control (or control for that matter) for the air condition/AC. It was on 24.. that's too cold if the bed looks too dirty to sleep in and you sleep on your own air plane blankets.. 3. The staff was upset with me and tried to force me to upgrade my room because I am with my gf but the bed was a full size bed, not even a twin. (the attitude I got from the English speaker was so angry it bothered me) 4. The advert said they had wifi services.. I thought that meant they could print things but it turns out that was just something they added because there is a print shop next door that may or may not be open but has no affiliation with the hotel. 5. The SHARED bathroom drain did not work, nor did the sink in the bathroom. 6/7 on the clenliness scale, make sure to use shower shoes there. 6. The ONE sink that did work had trash in it, old dishes piled up next to it, and cleaning supplies all around. 7. When I asked staff a question, I only got no for a response, unless I was asking about a restaurant and his response "closed".
Se hospedó 1 noche en marzo de 2024
Respuesta de Ammy, el 7 abr. 2024
Apologies for the problems you had faced, James! We have made a note of your experience this time. Rest assured, we will strive in the future to ensure a great stay with us. Regards, Tim.

10/10 Excelente

Clarence

Se hospedó 1 noche en octubre de 2023
Respuesta de Ammy, el 23 ene. 2024
Thanks for the positive rating, Clarence! Hope to welcome you again soon. Regards, Noah.

2/10 Terrible

Mohamad

No le gustó: Servicio y personal y condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023
Respuesta de Ammy, el 23 ene. 2024
Hi, Mohamad! Thank you for taking your precious time to check us out. We apologize for the disappointment and we will surely make every effort to keep to your standards in the future. Regards, Tim.

2/10 Terrible

Robert

Viaje en pareja
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We booked and paid for a room online and when we got there we had to call the reception to hear that all of the rooms where fully booked. So we were left on the street with our luggage and had to arrange something else.
Se hospedó 1 noche en mayo de 2023
Respuesta de Maria, el 21 jun. 2023
Hello, Robert! We are sorry for the trouble caused. Your feedback has been duly noted, and we will continue to make every effort to ensure more enhanced service. Regards, Maria