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Opiniones de Fenn Hall

2.5 out of 5
Fenn Hall
Chunangattu, Near Childrens Park, Opposite Collectorate, Kottayam, Kerala

Opiniones

6.8
Puntuación de 10, es decir, Excelente. Basada en 0 de 3 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 2 de 3 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 3 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 3 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 3 opiniones" "

8.0/10

Limpieza

7.4/10

Servicio y personal

7.4/10

Condiciones de la propiedad

Opiniones

4/10 Malo

elgy, NY

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Not a real "Home stay"
It is a room in an unkempt old house, with no security at night. No breakfast included. Expedia showed three rooms, 2 AC rooms and one non AC. We booked AC room making full payment online. At the time of check out the caretaker asked us to pay extra money for the room, saying it is a special room. We felt it is too much for that kind of facility.
Respuesta de Jessy, el 4 mar. 2017
Dear Ma'am, Greetings ! We would like to thank you for your valuable feedback about our hotel. We apologize for the inconvenience caused to you during your stay and we promise that we will take necessary action to avoid such issues in future. We are Looking forward to welcome you back.. Have a great day !

8/10 Bueno

Jake

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Lovely large room in a beautiful old home in Kotta
Stayed for one night as a stop over so didn't really get to explore the area but the room was lovely, large and airy. Large bed, towels and soap provided along with drinking water. A mosquito plug was provided. The bathroom was great, really clean and toilet paper was provided. The manager Shya (sorry if it is spelt wrong) was lovely, really helpful and made sure we were comfy. A booklet with things to do in the area was provided with some history of Kottayam which was nice to read. The only negatives were the WiFi wasn't strong and the tap to turn on the shower was really stiff, we were worried about breaking it but this problem was sorted out when we mentioned it.
Respuesta de General Manager, el 4 mar. 2017
Dear Sir, Greetings ! It's a pleasure to know that you have enjoyed your stay with us. We would like to thank you for your valuable feedback about our hotel. We are Looking forward to welcome you back.. Have a great day !