Habitación | Ropa de cama hipoalergénica y caja de seguridad en la habitación

Opiniones de Regal Kowloon Hotel

4 out of 5
Regal Kowloon Hotel
71 Mody Road, Tsimshatsui, Kowloon

Opiniones

7.6

Bueno

Puntuación de 10, es decir, Excelente. Basada en 292 de 1000 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 381 de 1000 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 163 de 1000 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 99 de 1000 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 65 de 1000 opiniones" "

7.4/10

Limpieza

7.6/10

Servicio y personal

7.2/10

Servicios

7.2/10

Condiciones de la propiedad

7.2/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Salomon

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 8 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 12 ene. 2024
Dear Salomon,Thank you for this excellent ranking.We look forward to seeing you again in the very near future.With best regardsRegal kowloon Hotel

8/10 Bueno

GERARDO

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Bien en general
Cada año llego a este Hotel para la Feria de Hogar, está bien ubicado y el hotel tiene buen servicio.
Se hospedó 4 noches en abril de 2019

10/10 Excelente

Karina

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Me volveria a quedar alli.
Muy buena ubicacion. Muy agusto la estancia.
Se hospedó 1 noche en abril de 2019

4/10 Malo

BOWEN

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
非常脏
Respuesta de Regal Kowloon Hotel, el 18 abr. 2024
尊敬的 Bowen:謝謝 閣下寶貴的意見及對本酒店之評價。我們的團隊已充分了解情況,並將更加謹慎地確保我們確實提供服務。對於您入住期間出現的負面問題,我們深表歉意,我們一定會考慮糾正這些問題。本人已就 閣下所提出的事項,即時向有關部門主管反映,並會加強客房清潔及對團隊之督導,以求不斷改進服務質素。為 閣下帶來任何不便,本人感到十分抱歉。希望 閣下能再次蒞臨,讓我們為您提供貼心的安排。祝安康富豪九龍酒店

4/10 Malo

Dean

Viaje de negocios
No le gustó: Limpieza y condiciones de la propiedad
I stayed at the Regal Kowloon maybe 10 years ago. I remember on checking in my room had a nice view out to the sea. I don't recall much else of the room but having stayed in many hotels that is probably a plus meaning it was clean, tidy, fresh etc. I booked again this time as our usual hotel was a bit pricey so given my previous visit it was a safe option. I went on the trip with a work customer and our rooms were on the same floor. On walking in the room it felt cold, uninviting. I immediately got a text from my customer who said "how is your room" - my reply was "grim". The wallpaper was peeling and marked in places, the resealed silicon in the bathroom and shelves had black mould and was dusty in the corners - it looked grimy and dirty. As my work customer put it - he felt he would be dirtier AFTER a shower - I had to agree. We took photos, didn't unpack and went down to reception, Speaking to a guy in the lift who had stayed here 15 years and said his room was "okay but dated" We spoke to reception and showed them the photos. They went away and came back with a room upgrade each to a suite. These featured the same decor and "retro" styling and probably only benefitted from being a bit tidier by the fact as a premium room, it had less traffic. If the first room was a 2/10, this mustered a 6. No hand towels, safe too small for a laptop, staff not even holding doors when exiting with luggage etc. etc. There's more but I have run out of characters! Won't go again.
Se hospedó 5 noches en abril de 2024
Respuesta de Regal Kowloon Hotel, el 18 abr. 2024
Dear Dean,Thank you for your time to share the experience and please accept our sincere apologies for the inconvenience caused during your stay. I have immediately reported the matters you raised to the relevant department heads, and will strengthen the cleaning, maintenance and supervision of the team in order to continuously improve service quality.We will further strengthen staff service training to provide guests with more satisfactory hotel services.In addition, the hotel has been continuously renovating its guest rooms over the years. We hope that you will have a better and quality stay when you visit our hotel again.We apologize for any inconvenience caused to you.We look forward to your visit again.RegardsRegal Kowloon Hotel

8/10 Bueno

Jirisuda

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en abril de 2024
Respuesta de Regal Kowloon Hotel, el 18 abr. 2024
Dear Jirisuda,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Noriko

Viaje de negocios
部屋は広くてベッドは気持ちよかった。 部屋の広さとバスタブがあるから選んだので、それは良かった。 施設の古さを感じた。 部屋にUSBポートは無かった。 15階だったが、エレベーターは14階までで 階段でスーツケースを運ぶのは大変だった。 MTRの駅へは少し離れている。 ホテルから空港までのバスは直行で楽だった。
Se hospedó 3 noches en abril de 2024
Respuesta de Regal Kowloon Hotel, el 17 abr. 2024
親愛なるノリコ様レビューをいただきまして誠にありがとうございます。 総じて快適にご滞在いただけた様子を伺い、大変嬉しく思います。 当ホテルのロケーションと広々とした客室の両方を気に入っていただき、大変嬉しく思います。ただし、お客様のレビューはよく知られており、継続的な改善に向けて推進していきます。当ホテルでは、より質の高い宿泊施設と最新の設備をお客様にご提供するため、長年にわたり客室の改修工事を継続的に行っております。また、当ホテルでは客室の宿泊施設も随時グレードアップしております。 観光客の皆様が当ホテルをより一層お楽しみいただけることを願っております。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

6/10 Aceptable

Naomi

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza
日本人としてはもう少し清潔感があるともっと快適に過ごせるかな、と思いましたが、ま、こんなものかな?という感じでした。バスタブがあり1日2万歩以上歩いていたのでお湯をはれるのは良かったですが最初に念入りにシャワーでバスタブ流した方がいいです。 エリアは尖沙咀の駅からは少し離れていますが歩いてすぐのところにファーストフード店やカジュアルなご飯を食べれる場所がたくさんあり(横断歩道など通らずいけるので楽)、最寄りのHung Hom駅までもスムーズでこちらの駅からだとHKTDCまで、乗り換えなし1駅で行けるのは便利でした!
Se hospedó 3 noches en abril de 2024
Respuesta de Regal Kowloon Hotel, el 17 abr. 2024
親愛なるナオミ様レビューをいただきまして誠にありがとうございます。 ご滞在が全体的に楽しかったと伺い、大変嬉しく思います。 当ホテルの便利なロケーションでの楽しい経験を共有していただきありがとうございます。ただし、継続的な改善に努めます。 ご指摘いただきました件につきましては、直ちに関係部門長に報告し、客室の清掃とチームの監督を強化し、継続的なサービス品質の向上に努めてまいります。 ご不便をおかけして申し訳ございません。またご宿泊の際は、ご予約時にお部屋のご要望やご希望をお知らせいただければ、できる限りご希望に添えるよう手配させていただきます。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

8/10 Bueno

Ka Ho, Kowloon

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
High accessibility
Se hospedó 1 noche en enero de 2024
Respuesta de Regal Kowloon Hotel, el 5 abr. 2024
Dear Ka Ho,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. Glad to know that you enjoyed our location.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Wen Zhen

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de Regal Kowloon Hotel, el 2 abr. 2024
Dear Wen Zhen,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

DAISUKE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de Regal Kowloon Hotel, el 21 mar. 2024
Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

10/10 Excelente

Orathip

Se hospedó 5 noches en marzo de 2024
Respuesta de Regal Kowloon Hotel, el 31 mar. 2024
Dear Orathip,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Yik-Ching

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had another wonderful visit to Regal Kowloon. The hotel has maintained it's quality despite the post COVID challenges. Staff were very helpful and we especially appreciate the service received from Denis. See you next visit.
Se hospedó 2 noches en febrero de 2024
Respuesta de Regal Kowloon Hotel, el 5 mar. 2024
Dear Yik-Ching,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. Glad to hear your positive comments. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. Your kind words to Dennis is much appreciated.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

Belle, Avon

No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en febrero de 2024
Respuesta de Regal Kowloon Hotel, el 2 mar. 2024
Dear Belle,Thank you for your review. We will drive for continuous improvements. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services. Sorry for any inconvenience caused.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

k

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en febrero de 2024
Respuesta de Regal Kowloon Hotel, el 27 feb. 2024
Dear K,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Sin Mei, Walnut

Viaje de negocios
Location
Se hospedó 5 noches en febrero de 2024
Respuesta de Regal Kowloon Hotel, el 26 feb. 2024
Dear Sin Mei,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Wing Yan

Se hospedó 1 noche en febrero de 2024
Respuesta de Regal Kowloon Hotel, el 21 mar. 2024
Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

2/10 Terrible

Rawnie

Se hospedó 7 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 21 mar. 2024
Dear Guest,Thank you for staying at Regal Kowloon Hotel and having the time to share your valuable review with us. We are disappointed to see that we did not fulfill your expectations during your recent visit.We truly appreciate if we could have a chance to discuss more about your previous stay with you personally. You may feel free to contact our hotel official email address so we could have a chance to reach out to you. We hope to see you back when you are next in Hong Kong.With best regards,Regal Kowloon Hotel

4/10 Malo

FUJIO

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
場所はいい所にあるので、買い物、食事、コンビニ、ファーストフードがあり大変便利な立地だと思います。施設に着いてはけして良いと言えません。室内は少し古ぼけていてあまり綺麗では有りません。
Se hospedó 3 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 4 feb. 2024
Dear Fujio,Thank you for your review, it is truly appreciated. glad to know that you enjoyed our location. Your review is well noted and we will drive for continuous improvements. I have immediately reported the matters you raised to the relevant department heads, and will strengthen guest room cleaning and supervision of the team in order to continuously improve service quality. In addition, the hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment. Sorry for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

seung wai

Se hospedó 1 noche en enero de 2024
Respuesta de Regal Kowloon Hotel, el 2 feb. 2024
Dear Seung Wai,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

KAZUHIRO

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 31 ene. 2024
Dear Kazuhiro,Thank you for your review and this excellent ranking, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

Yangqiu

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de Regal Kowloon Hotel, el 29 ene. 2024
Dear Yang Qiu,Thank you for this excellent ranking.We are glad to learn that you had a pleasant stay with us in general and take note your enjoyment of the hotel.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

4/10 Malo

Julita

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Worst hotel in a nice beautiful place
Pros: the hotel is very closed to everything u name it, bars restaurants train , etc. Cons: Wifi is super slow, my room is dirty and old and missing one shower door not much u can do. The water from outside the big windows was coming inside cause of rain.
Se hospedó 3 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 27 ene. 2024
Dear Ms Julita,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. I have immediately reported the matters you raised to the relevant department heads, and will strengthen the cleaning, maintenance and supervision of the team in order to continuously improve service quality.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

JUNYOUNG

Viaje de negocios
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Too terrible
It's a hotel that I've been staying for 15 years on business trips often, but the service and cleanliness are getting worse. I was waiting for the check-in at 3 p.m. and was assigned a room only at 5 p.m., and the blackout began at night and the blackout began until the morning. As a result, I couldn't even take a shower and was terrified. I have no plans to use it in the future.
Se hospedó 3 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 27 ene. 2024
Dear Jun Young,Thank you for your review. Your review is well noted and we will definitely look at improving in these areas. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We are sorry to learn that you have waited a certain time for checking in. I have already talked to our Director of Front Office who has reviewed the efficiency of our check in/out and manning arrangement in order to maximise the efficiency.Besides, we will also strengthen guest room cleaning, maintenance and team supervision in order to continuously improve service quality.I am deeply sorry for any inconvenience caused during your stay.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Sin Mei, Walnut

the house keeping is not changing bed sheets even it's dirty
Se hospedó 11 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 27 ene. 2024
Daer Sin Mei,Thank you for your review, it is truly appreciated. Your review is well noted and we will drive for continuous improvement. I have immediately reported the matters you raised to the relevant department heads, and will strengthen guest room cleaning and supervision of the team in order to continuously improve service quality. I'm very sorry for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

hok wang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
No le gustó: Servicios
the reception staff nice.
Se hospedó 1 noche en enero de 2024
Respuesta de Regal Kowloon Hotel, el 19 ene. 2024
Dear Hok Wang,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

ryoji

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
香港島の夜景を見られる海まで徒歩2分。コンビニ徒歩1分。香港空港直通バス停まで徒歩5分。とても便利です。
Se hospedó 5 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 15 ene. 2024
お客様レビューをいただきまして誠にありがとうございます。 総じて快適にご滞在いただけた様子を伺い、大変嬉しく思います。 便利な立地を含め、最近のご滞在を楽しんでいただけたことを知り、大変嬉しく思っております。近いうちにまた皆様をお迎えできることを楽しみにしております。敬具リーガル カオルーン ホテル

4/10 Malo

Darragh

No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
When I initially checked into this hotel, the ‘non-smoking’ executive room provided couldn’t have smelt stronger of smoke if it tried. Returning to reception, I was reallocated a family room on the 10th floor (1013) which didn’t smell of smoke but this time of mould. Given it was midnight and I’ve worked in hospitality too long to lambast the front desk team for the failings of management and the hotel owners, I stuck it out but the mould in the bathroom was clearly visible and simply down to extremely poor housekeeping standards. Overall, the property is about 10 years overdue a major refurbishment and the majority of staff I encountered during my stay were quite cold. Upon my departure, no feedback was requested and the only interaction I received from the receptionist was “good to go”. I stayed in this property as it was one of the only hotels available near 11pm when my other hotel booking fell through. I now understand why and sadly I would not recommend it to others.
Se hospedó 3 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 12 ene. 2024
Dear GuestThank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will strengthen guest room cleaning, maintenance and team supervision in order to continuously improve service quality.And also strengthen staff service training to provide guests with more satisfactory hotel services.Besides, our hotel has contiuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.I am deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Dominic

Le gustó: Limpieza y servicio y personal
Se hospedó 8 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 12 ene. 2024
Dear Dominic,Dear Guest Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

4/10 Malo

ANTONIO

Viaje familiar
No le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
For a 4 star hotel, this hotel has the worst service! There was no one to help us with our luggages because they were understaffed. The bed was hard. The pillows were flat and they couldn't give us extra pillows. The rooms are small for the price. The hotel is old and not maintained well. Breakfast was below average. Stay away from Regal Kowloon Hotel!!!
Se hospedó 6 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 9 ene. 2024
Dear Antonio,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. I have immediately reported the matters you raised to the relevant department heads, and will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services. We will also strengthen guest room cleaning and maintenance in order to continuously improve service quality.I am deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good location but the hotel too old and dirty
Se hospedó 8 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 9 ene. 2024
Dear Anonymous,Thank you for your review.Your review is well noted and we will drive for continuous improvement.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.We apologize for any inconvenience caused to you.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

Ruijun

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en enero de 2024
Respuesta de Regal Kowloon Hotel, el 9 ene. 2024
Dear Ruijun,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

SIU FUNG

Se hospedó 1 noche en enero de 2024
Respuesta de Regal Kowloon Hotel, el 27 ene. 2024
Dear Siu Fung,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

4/10 Malo

SVETLANA

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Svetlana,Thank you for your review, it is truly appreciated. Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

Ryo

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Ryo,Thank you for this excellent ranking. We take note your enjoyment of the hotel.We look forward to seeing you again in the very near future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Hiu Kwan

Se hospedó 1 noche en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Hiu Kwan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Chi Kit

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Spacious room, but things in the room are aged.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Chi Kit,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We are thrilled you enjoyed our spacious rooms. The hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.In addition, the hotel also upgrades the accommodation facilities in the guest rooms from time to time. We hope that tourists will have better enjoyment when visiting the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

Roderick, Stuart

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
One of my favorites in Hong Kong for the neighborhood
Se hospedó 3 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Roderick,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We take note your enjoyment of the hotel.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

tai

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
住宿經驗分享
沒有提供轉接頭,所以記得要自己準備好。酒店有販賣一個HKD40。這次來剛好遇到香港急凍,房間的空調調最高溫還是偏冷。但是還是滿意這次的住宿,謝謝。
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
親愛的 Tai,感謝您的評論,我真的很感激。 我們很高興得知您總體上在我們這裡度過了愉快的時光。如果氣溫變冷,我們的酒店可以為客人提供更多的毯子和加熱器。我們期待在不久的將來歡迎您再次光臨。最誠摯的問候富豪九龍酒店

2/10 Terrible

zhong, Richmond Hill

Viaje de negocios, Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the switch of washroom is bloken,and the service of front desk is not nice
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear Zhong,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. I have immediately reported the matters you raised to the relevant department heads, and will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services. Besides, we will also strengthen guest room maintenance and supervision of the team in order to continuously improve service quality.I am deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Se hospedó 6 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 19 dic. 2023
Dear Anonymous,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

Philip

Viaje familiar
No le gustó: Servicios
Se hospedó 7 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 16 dic. 2023
Dear Philip,Thank you for staying and choosing our hotel. Your review is well noted and we will definitely look at improvements. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services. I am deeply sorry for any inconvenience caused during your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

10/10 Excelente

Howard

Viaje de negocios
Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Se hospedó 3 noches en noviembre de 2023
Respuesta de Regal Kowloon Hotel, el 16 dic. 2023
Dear Guest Thank you for your review, it is truly appreciated. Thank you for this excellent rating.We are glad to learn that you had a pleasant stay with us in general.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

Kanokkarn

Se hospedó 3 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 16 dic. 2023
Dear Kanokkarm,Thank you for staying and choosing our hotel. Your review is well noted and we will drive for continuous improvement. Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We apologise about the negative issues of your stay.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Hoi Yan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 13 dic. 2023
Dear Hoi Yan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

2/10 Terrible

YOHEI

Se hospedó 2 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 12 dic. 2023
Dear Yohei,Thank you for your review.We apologize for not meeting your expectations during your recent visit.Our team have been fully briefed and more care will be taken to assure we do deliver on our service.We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.Besides, our hotel has continuously carried out guest room renovation projects over the years in order to provide guests with better quality accommodation and advanced equipment.I am deeply sorry for any inconvenience caused during your stay.We look forward to seeing you soon.With best regardsRegal Kowloon Hotel

8/10 Bueno

Allan

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our stay was very good. Club room and amenities were good.
Se hospedó 2 noches en diciembre de 2023
Respuesta de Regal Kowloon Hotel, el 9 dic. 2023
Dear Allan,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We are glad to hear your positive comments. We appreciate you mentioning the friendly service, this will certainly help to motivate our associates to continue delivering great service. We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

YOU JAE

Se hospedó 2 noches en noviembre de 2023
Respuesta de Regal Kowloon Hotel, el 29 dic. 2023
Dear You Jae,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. However, we will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

6/10 Aceptable

Xue Wei

Se hospedó 2 noches en noviembre de 2023
Respuesta de Regal Kowloon Hotel, el 23 dic. 2023
Dear Xue Wei,Thank you for your review, it is truly appreciated. We are glad to learn that you had a pleasant stay with us in general. We will further strengthen staff service training and team supervision to provide guests with more satisfactory hotel services.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel

8/10 Bueno

Alex

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great area to get around.
Se hospedó 7 noches en noviembre de 2023
Respuesta de Regal Kowloon Hotel, el 9 dic. 2023
Dear Alex,Thank you for staying at Regal Kowloon Hotel and sharing your comments with us. We are glad to learn that you appreciate our hotel in general and thrilled that you enjoyed our location.We look forward to welcoming you back in the not too distant future.With best regardsRegal Kowloon Hotel