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Opiniones de Flora by Crossroads Hotel

3 out of 5
Flora by Crossroads Hotel
No. 66 Jalan Ampang, Kuala Lumpur

Opiniones

8.0

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 38 de 136 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 61 de 136 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 25 de 136 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 10 de 136 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 2 de 136 opiniones" "

8.0/10

Limpieza

8.6/10

Servicio y personal

7.2/10

Servicios

7.6/10

Condiciones de la propiedad

6.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Ruth

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Buen hotel y muy limpio
El personal muy amable, nos recomendaron muchos lugares para visitar y para comer. Habitación muy limpia y cama muy cómoda. A unos 15 minutos andando hasta las torres Petronas y muy cerca de la kl tower.
Se hospedó 1 noche en julio de 2017

8/10 Bueno

Marice

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en julio de 2017

10/10 Excelente

Super!!!

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
me encantó
super agradable, todos muy atentos

6/10 Aceptable

Leandro

Hotel centrico. Las fotos engañan.
Llegamos por la noche. Buscabamos un hotel bonito y no lo es tanto. La habitacion sin ventana y muy pequeña. No me gusto. El personal super amable atentos y dispuestos a ayudar.

8/10 Bueno

Eduard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Recien reformado y de gran calidad
Relacion calidad / precio excelente
Respuesta de General Manager, el 3 nov. 2016
Thank you so much for staying at Flora by Crossroads Hotel. I am glad to hear that you had a great stay here and hopefully we will see you soon. Many thanks, The Flora by Crossroads Hotel team

8/10 Bueno

Alviera

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing central location for an affordable price. Located right across Eko Rimba which I recommend for the canopy walk, and only a 2min walk away from Dang Wangi LRT station which opens up all of KL for the walking adventurer.
Se hospedó 9 noches en febrero de 2024

8/10 Bueno

Mohd Sufian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Cosy and affordable stay.
Location Near to local facilities, bank, restaurant and attractions. Its really in front of KL tower and u can watch the beautiful scenario at night. Room Easy check in. Mouldy at outside of our room which is smelly but inside room is ok. Spacious room and clean. Comfortable bed with comforter. Aircond is very cool. Water heater not functioning. Safety Equipped with smoke detector. Surrounding Nice view around with waterfall and river in front of the hotel. Park at basement is limited and need to enter from the back of the hotel which is a bit confusing. Amenities Provide basic utilities and tv channel is sufficient. Fast internet speed with 200mbps speed.
Se hospedó 1 noche en enero de 2024

6/10 Aceptable

yuk

Le gustó: Servicio y personal
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

ahmed

Viaje familiar
Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 3 noches en octubre de 2023

6/10 Aceptable

Kenya

Viaje en pareja
No le gustó: Limpieza y servicios
近くに大きなスーパーがあって日用品や水などは簡単に入手できましたが、部屋で食事をしようとすると食卓がないため大変不便でした。
Se hospedó 3 noches en septiembre de 2023

4/10 Malo

Sylvain

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
En décrépitude
Je n'accorde généralement pas trop d'importance aux avis, mais cette fois j'aurais dû car en effet, c'est franchement cracra... Nombreuses taches sur les draps, sur les rideaux, trace de verre séchée sur un meuble, sanitaires encrassés, moisi dans la douche... en outre la fenêtre fuit en cas de forte pluie, et enfin c'est bruyant si la chambre donne sur la rue. La façade végétale est sympa, mais c'est à peu près le seul "plus". L'impression générale est que l'hôtel est plus ou moins laissé à l'abandon.
Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Emmalinda

Le gustó: Servicio y personal y condiciones de la propiedad
They didn’t clean our room during our stay
Se hospedó 3 noches en agosto de 2023

4/10 Malo

Salmah

Se hospedó 3 noches en junio de 2023

6/10 Aceptable

KIN THONG

Se hospedó 2 noches en junio de 2023

10/10 Excelente

Luis F

Se hospedó 1 noche en junio de 2023

8/10 Bueno

Luis F

Se hospedó 4 noches en junio de 2023

6/10 Aceptable

David

Viaje en pareja
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
Good location. Advertised as having airport transfer. But never responded to any emails. Had to take a taxi and was told when we got there they don't do airport transport. Room was good but needs a small table and hair conditioner just too small. In afternoon could not cool down the room. It was worse when leaving as you have to takeout the card so air conditioner shuts off so room is even hotter when you return.
Se hospedó 5 noches en mayo de 2023

10/10 Excelente

Michael

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff was very friendly and helpful.
Se hospedó 5 noches en marzo de 2023

6/10 Aceptable

huiwon

Le gustó: Servicio y personal
No le gustó: Limpieza
Se hospedó 1 noche en febrero de 2023

6/10 Aceptable

ARTYOM

No le gustó: Limpieza, servicios, condiciones de la propiedad
It’s an okay place to stay for the price.
Se hospedó 2 noches en enero de 2023

4/10 Malo

Madeleine

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Centralt men mögliga rum, vidrigt badrum
Se hospedó 2 noches en diciembre de 2022

6/10 Aceptable

brendan

Le gustó: Servicio y personal y condiciones de la propiedad
As a budget hotel, it's above average. Staff are friendly and helpful (though at first they gave us a no-window room before we asked for a normal room). Another issue - my credit card was hacked and unauthorised payment made at midnight while using their wifi. I'm not sure weather or not related to their wifi router.
Se hospedó 1 noche en noviembre de 2022
Respuesta de Flora Hotel Management, el 10 dic. 2022
Dear Brendan,Greetings from Flora by Crossroads HotelThank you for choosing to stay with us on your recent visit to Kuala Lumpur. It was our pleasure to host you at our property.Our sincere apologies for the issue related to your credit card, I can certainly assure you this was not related to our hotel or wifi network. We have advanced network security measures and multiple firewalls in place to prevent any such unauthorized access. Wishing you all the best and hope to welcome you back in the near future.

6/10 Aceptable

Azaiddy

Se hospedó 4 noches en julio de 2022

4/10 Malo

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Not comfortable
I booked a city view room and to my surprise I only view a not too clean window with flora deco outside the building. And the window is quite dirty tho. Toilet also can be more improved as there are dirt on the wall. Feeling a bit uncomfortable.
Se hospedó 1 noche en mayo de 2022

10/10 Excelente

Ayim

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Comfy & pleasant
Nearest to the main landmarks, free parking, interior design was superb! Overall 9/10
Se hospedó 1 noche en octubre de 2021

10/10 Excelente

tien lam

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones
Little gem in the city centre
Absolutely love this place, it is right in the city centre, not too far a walk from major attractions with LRT and monorail nearby. The view of KL Tower from the room is amazing. Although some reviews mentioned the busy road traffic during the day, I did not have that problem as I’m staying for 2 nights over the weekend! The room itself is nicely decorated, the only downsides are the rather old and worn beddings and bath towels, give them a change and everything is near perfect! The shower door is a problem too if you are big you might struggle to get in and close the door, a sliding door is more effective in such a tight space. Also, they made up the room in the evening, I was out for dinner and came back to a tidy room, how strange! Overall, happy stay :)
Se hospedó 2 noches en octubre de 2020

2/10 Terrible

Cliente verificado

Viaje de negocios
No le gustó: Servicio y personal, servicios, condiciones de la propiedad
I’ve stayed at flora before , it was well taken care of but this time it was horrible. Tv wasn’t working, the trees are bushy and not trimmed and the promised city view is basically a street.
Se hospedó 2 noches en marzo de 2020

8/10 Bueno

Leonardo

Viaje en grupo, Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Boa localização
O local é bem localizado, limpo e organizado.
Se hospedó 1 noche en febrero de 2020
Respuesta de Arian, el 3 mar. 2020
Dear Boa, Greetings from Flora by Crossroads Hotel Thank you very much for taking time to leave your kind feedback, we are extremely happy we were able to meet your expectations. It would be our pleasure to welcome you back to our property upon your next visit to Kuala Lumpur. Take care & Warm Regards

10/10 Excelente

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very friendly from check in to checkout. All staff was kind and wanted to be helpful. Cute room with everything to feel at home. The only thing we felt we were missing was a hand towel. Great price. Fabulous location. And really good staff. Would highly recommend
Se hospedó 2 noches en enero de 2020
Respuesta de Arian, el 31 ene. 2020
Dear Guest, Greetings from Flora by Crossroads Hotel! Thank you for taking time to leave your kind feedback. We are extremely happy to learn you appreciated our staff, enjoyed our location and most importantly - felt at home! Which is the environment we aim to create for our all our wonderful guests. Thank you very much for your recommendation and feedback, it truly means a lot to us. Hoping to welcome you back in the near future, upon your next visit to Kuala Lumpur. Take care Warm Regards,

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad
The staff is very friendly and what we request provide the fast response. Disappointed is the toilet "handheld" shower head is not working properly. the pipe is leaking. Just able to use the "rain" shower head. inconvenient for us.
Se hospedó 1 noche en enero de 2020
Respuesta de Arian, el 31 ene. 2020
Dear Guest, Greetings from Flora by Crossroads Hotel! Thank you very much for your kind feedback and also for choosing to stay with us on your visit to Kuala Lumpur. We are pleased to learn you found our staff friendly, attentive and quick, as our guests are our most important priority. Our sincere apologies regarding the issue you faced with the handheld shower, as it should have been working smoothly for your convenience. We have since had our maintenance team address it. Hope to welcome you back in the near future. It was a pleasure to host you. Wishing you all the best. Warm Regards,

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal, servicios, condiciones de la propiedad
I arrived after 7pm at night after a long international flight, looking forward to getting to my room. Upon arrival, I was told my room was not yet cleaned, so I had to wait over 30minutes before I could check in. Must have been cleaned quickly as the towel was still dirty. Luckily the cleaning improved during my 7 night stay (perhaps it depends on the cleaning staff) The complimentary bottled water everyday was very welcomed and appreciated. Staff were very friendly and helpful. Rooms are very small with paper-thin walls, so very noisey during the night, hearing people come and go. Great location for train and monorail and the garden foliage covering hotel made it unique.
Se hospedó 7 noches en diciembre de 2019

8/10 Bueno

Victor

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Hotel ok
l'hotel est ok, mais sans plus. On a eu une chambre sans fenêtre ! De coup on a du payer pour passer dans une meilleure chambre. Pas loin de Petrona towers à pied.
Se hospedó 2 noches en octubre de 2019
Respuesta de Arian, el 16 dic. 2019
Dear Victor, Greetings from Flora by Crossroads Hotel Thank you for taking time to leave your kind feedback. We are glad to hear you enjoyed our location and proximity to the twin towers. It would be our pleasure to host you again upon your next visit to Kuala Lumpur. Wishing you all the best. Warm Regards,

8/10 Bueno

AZZ

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
near to klcc
Se hospedó 1 noche en octubre de 2019
Respuesta de Arian, el 26 oct. 2019
Dear AZZ, Greetings from Flora by Crossroads Hotel Thank you for choosing to stay with us on your recent visit and taking time to leave your kind feedback. Our team is glad to learn you appreciated our location, we sincerely hope you had a comfortable stay with us. Warm Regards,

6/10 Aceptable

Chi Yuen Danny

The room is just equipped with minimal facilities. Limited space for any stretch exercise. Disappointed with no cleaning service on Sunday.
Se hospedó 3 noches en octubre de 2019
Respuesta de Arian, el 26 oct. 2019
Dear Danny, Greetings from Flora by Crossroads Hotel Thank you for choosing to stay with us during your visit to Kuala Lumpur. We are very disappointed to hear that your experience was not up to your expectations, as our aim is to always provide a comfortable stay to all our esteemed guests. Also, our housekeeping provides a daily service, including on Sundays. Therefore if your room was not serviced, please allow us to convey our sincere apologies. We will certainly look into the matter to ensure it does not happen again. I would be grateful if you would give us another opportunity to serve you again in the future. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicios, condiciones de la propiedad
The place was clean and quiet. The room meets up to expectations but the service wasn't the best but was acceptable. Requested for hairdryer for 5 times but did not receive it once. The reception was nice and clean. overall the hotel was up to standard and a good experience.
Se hospedó 1 noche en octubre de 2019
Respuesta de Arian, el 10 oct. 2019
Dear Guest, Thank you very much for choosing to stay with us on your recent visit. We are happy to hear our rooms were up to your expectations. Please allow me to apologize in regards to the delay in responding to your kind request for an hairdryer. This should not have happened as we have ample units available at all times. We are very sorry for an inconvenience caused. Looking forward to welcoming you back in the future. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Good value for money and the staff was helpful just 10 minutes walk to the shopping center.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Arian, el 23 sept. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you so much for taking time to leave your kind feedback. We are absolutely thrilled to learn you found our team helpful and appreciated our location. We are always happy to assist & share our tips to ensure a memorable time in the city. Wishing you all the best. Warm Regards,

4/10 Malo

Cliente verificado

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
두번은 가고싶지않은곳
숙소 위치가 외진곳에 있고 주변에 아무것도 없습니다 그리고 청결상태가 너무 안좋아요 바닥에 음식물찌꺼기도 떨어져있고 샤워부스에 곰팡이들이며 수건도 제대로 세탁을 안하는지 얼룩이 그대로 묻어있었습니다 다시는 가고싶지않아요
Se hospedó 1 noche en septiembre de 2019
Respuesta de Arian, el 10 oct. 2019
Dear Guest, Thank you very much for taking time to leave your kind feedback. I am very sorry to hear about your experience, as this is definitely not the standard we like to set forth. We would very much be grateful for the opportunity to make it up to you in the near future. Thank you Warm Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Amazing living wall at the front of the hotel. Lovely, helpful staff. Not much in the immediate area, but a 10-minute walk opens up a lot of shopping and dining options.
Se hospedó 3 noches en agosto de 2019
Respuesta de Arian, el 16 sept. 2019
Dear Guest, Thank you so much for taking time to leave your kind feedback. We are very happy to learn you had a enjoyable stay with us and appreciated our green wall! Hoping to welcome you back to Flora in the near future. Warm Regards,

8/10 Bueno

Selvakumaran

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
No le gustó: Limpieza
We had to ask them to clean the room and to get nee towels.
Se hospedó 4 noches en agosto de 2019
Respuesta de Manager, el 12 ago. 2019
Dear Selcakumaran, Thank you for your kind response. We appreciate you taking time out of your day, to review our services. We aplogise for the lack of initiative on our side and hope you will come and stay with us again.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 11 noches en julio de 2019
Respuesta de Arian, el 5 ago. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for choosing to stay with us & taking time to leave your kind feedback. Your appreciation truly means everything to us. Looking forward to welcoming you back in the near future. Warm Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 7 noches en julio de 2019
Respuesta de Manager, el 12 ago. 2019
Dear Guest, Thank you for the kind response, We hope you will come stay with us again soon.

8/10 Bueno

Cliente verificado

Viaje en grupo, Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios
Some facilities in the restroom are not so well-designed. Every time when I finished the showering, some water leaked outside the showing room.
Se hospedó 3 noches en julio de 2019
Respuesta de Arian, el 2 ago. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for choosing to stay with us on your recent visit and providing your kind feedback for us. Please allow me to extend our sincere apologies for the issues you faced in regards to your shower room. Our drainage is designed to prevent any water from spilling out and therefore we will certainly have it addressed by our maintenance. We hope you will give us another chance to host you in the future. Thank you Warm Regards,

8/10 Bueno

Cliente verificado

Se hospedó 2 noches en julio de 2019
Respuesta de Arian, el 2 ago. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for choosing to stay with us and taking time to leave your kind feedback. It was truly our pleasure to host you & we look forward to welcoming you back in the near future. Warm Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Kamers waren vrij schoon en werkte prima. Was fijn dat er een koelkast was, haardroger was beschikbaar als je bij de balie erom vroeg
Se hospedó 4 noches en julio de 2019
Respuesta de Arian, el 18 jul. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for leaving your kind feedback after your recent visit. It was truly our pleasure to host you at our property. Hoping to welcome you back in the near future. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios
The hotel is fine, staff were friendly and helpful. Reasonable location, good value for money.
Se hospedó 1 noche en julio de 2019
Respuesta de Arian, el 18 jul. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you for choosing to stay with us on your recent visit to Kuala Lumpur and taking time to leave your kind feedback. It brings us a lot of joy to learn you had a comfortable stay and appreciated our team. Warm Regards,

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2019
Respuesta de Arian, el 13 jul. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you so much for choosing to stay with us. We are very happy to learn you had a pleasant stay. It was our pleasure to host you & we look forward to welcoming you back in the near future. Warm Regards,

8/10 Bueno

Cliente verificado

Se hospedó 3 noches en julio de 2019
Respuesta de Arian, el 13 jul. 2019
Dear Guest, Thank you for making us your preferred accommodation in Kuala Lumpur and taking time to leave your kind feedback. It would be our pleasure to welcome you back anytime in the near future. Thank you Warm Regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
No le gustó: Servicios
price is high
Se hospedó 1 noche en junio de 2019
Respuesta de Arian, el 8 jul. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for taking time to leave your kind feedback. We are very grateful for hosting you at our hotel on your recent visit. I am very sorry to hear you found our price to be high, our aim to always provide the best value to our esteemed guests. If you would consider staying with us in the near future, it would be our pleasure to ensure we meet your expectations. Wishing you all the best ahead. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza
price a bit high
Se hospedó 1 noche en junio de 2019
Respuesta de Arian, el 8 jul. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you very much for taking time to leave your kind feedback. We are very grateful for hosting you at our hotel on your recent visit. I am very sorry to hear you found our price to be high, our aim to always provide the best value to our esteemed guests. If you would consider staying with us in the near future, it would be our pleasure to ensure we meet your expectations. Wishing you all the best ahead. Warm Regards,

8/10 Bueno

Cliente verificado

Viaje en grupo
Le gustó: Limpieza y servicio y personal
Good & nice !
Se hospedó 1 noche en junio de 2019
Respuesta de Arian, el 13 jun. 2019
Dear Guest, Greetings from Flora by Crossroads Hotel Thank you so much for choosing to stay with us on your recent visit. We are extremely pleased to learn you had an enjoyable stay. It would be our pleasure to welcome you back in the near future. Thank you Warm Regards,