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Opiniones de Mercure Living Putrajaya

3.5 out of 5
Mercure Living Putrajaya
Block A Menara Shaftsbury Putrajaya, Jalan Alamanda Presint 1, Putrajaya

Opiniones

8.4

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 3 de 5 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 1 de 5 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 0 de 5 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 5 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 5 opiniones" "

10/10

Limpieza

7.4/10

Servicio y personal

8.8/10

Condiciones de la propiedad

9.0/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Charles

Se hospedó 6 noches en diciembre de 2023

10/10 Excelente

Cliente verificado

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Business trip
Clean and spacious
Se hospedó 1 noche en octubre de 2023
Respuesta de Wan Enderi, el 12 nov. 2023
Dear Guest,Greetings from Mercure Living Putrajaya!Thank you for taking the time to review your experience during your stay with us. We are delighted to hear that you enjoyed the comfort of our rooms and facilities.Once again, thank you for sharing your experience, and we hope we will get the pleasure of welcoming you again soon.Sincerely,Wan EnderiGeneral Manager

10/10 Excelente

duck ho

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 2 noches en agosto de 2023
Respuesta de Wan Enderi, el 27 sept. 2023
Dear Guest,Thank you for your kind words! We are delighted to hear that you had a wonderful stay at our hotel. Our team strives to provide exceptional service, and it is great to know that we succeeded in making your stay enjoyable. We look forward to welcoming you back in the future for another memorable experience. Safe travels!Warm regards,Wan EnderiGeneral Manager

4/10 Malo

afiqah

Viaje familiar
No le gustó: Servicio y personal
I don’t know if they don’t know if they not enough staff or they didn’t take this job seriously. Quite dissapointing for a 4 star hotel, some of the staff are good such as at the reception, and the waitresses. Some are not as the food quality is not really good. The housekeeping is also the same, they are not taking this job seriously as they only cleaned the room while talking. I really hope they can make some improvement in terms of food quality and staff , services. And also not recomended for the disabilities guest. I will not book this hotel again. Thank you
Respuesta de David, el 5 dic. 2022
Dear Ms. Afiqah,Warm greetings from Mercure Living Putrajaya. We appreciate you taking the time to share your comment about your recent stay with us. I am sorry to hear that our service did not meet your expectations. We would like to thank you for bringing these points to our attention and we will definitely look into it.We sincerely hope that you will give us the chance to welcome you again.Yours sincerely,David TaiGeneral Manager

8/10 Bueno

yoshinori

Se hospedó 4 noches en agosto de 2022
Respuesta de David Tai, el 6 dic. 2022
Dear Mr. Yoshinori,Warmest Greetings from Mercure Living Putrajaya!Thank you for your review. We hope you had an enjoyable experience at Mercure Living Putrajaya. Let us know if you are coming back so we can continue to take care of you!Sincerely,David TaiGeneral Manager