Centro de negocios
Ver disponibilidad

Opiniones de Ryokan Chic Hotel

2.5 out of 5
Ryokan Chic Hotel
97-101, Jalan SS21/37, Damansara Utama, Petaling Jaya, Selangor

Opiniones

7.8

Bueno

Puntuación de 10, es decir, Excelente. Basada en 12 de 72 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 40 de 72 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 16 de 72 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 4 de 72 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 72 opiniones" "

7.8/10

Limpieza

7.8/10

Servicio y personal

7.6/10

Servicios

7.6/10

Condiciones de la propiedad

Opiniones

6/10 Aceptable

Ming Jay

Le gustó: Servicio y personal y comodidad de las habitaciones
No le gustó: Condiciones de la propiedad
Need make over of the room
the room toilet was quite run down. there is no shower curtain, the vanity top tiles was missing. guess they really to maintain the room.
Se hospedó 1 noche en febrero de 2020
Respuesta de RYOKAN CHIC HOTEL, el 9 mar. 2020
Thanks for staying with us. We appreciate your feedback!

10/10 Excelente

ST

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
simple and functional
Se hospedó 2 noches en enero de 2020
Respuesta de RYOKAN CHIC HOTEL, el 9 mar. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

Cliente verificado

Viaje de negocios
Le gustó: Limpieza y servicio y personal
Clean, Convenient location,
clean, convenient location, lots of good eatery nearby, near shopping mall,
Se hospedó 7 noches en diciembre de 2019
Respuesta de Ryokan Chic Hotel, el 6 ene. 2020
Thanks for staying with us. We appreciate your feedback!

8/10 Bueno

NgLk, Singapore

Viaje de negocios
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very helpful with checking out, luggage left with them for safe keeping
Se hospedó 5 noches en diciembre de 2019
Respuesta de JIAKEE, el 3 ene. 2020
Thanks for staying with us. We appreciate your feedback!

6/10 Aceptable

Yeong Chen

No le gustó: Limpieza
Se hospedó 1 noche en septiembre de 2019
Respuesta de Ryokan, el 3 oct. 2019
Thank you for the feedback. Hope to see you again soon.

8/10 Bueno

Dino

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Clean and affordable
Se hospedó 1 noche en septiembre de 2019
Respuesta de Ryokan, el 24 sept. 2019
thank you for the feedback and hope to see you again soon! Have a great week ahead!

8/10 Bueno

Joanna

Le gustó: Limpieza y condiciones de la propiedad
Conveniently located wif Eateries and Cafes nearby
There are a lot of eateries around this hotel area and opposite of the hotel is Starling shopping Mal!! There are banks such as HSBC, Maybank and UOB located in this Uptown area. Room is clean and pleasant, however, droplets of water keeps dripping from the air conditioner.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Ryokan, el 24 sept. 2019
Thank you for the feedback and hope to see you again soon! Have a great week ahead!

10/10 Excelente

Chong Yi

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Good room, facilities and location
Excellent room and attached bathroom. Spacious shower area. Functional room layout, good mattress and pillows. Added plus of pantry with hot water, microwave etc. Good for when you feel to lazy to walk out even though there are good eats just a stones throw away and the shoppong mall across the road.
Se hospedó 4 noches en julio de 2019
Respuesta de Ryokan, el 26 jul. 2019
Thank you so much for the feedback! We hope to see you again soon! Have an awesome weekend ahead.

8/10 Bueno

Cliente verificado

Le gustó: Condiciones de la propiedad
We booked a triple room but only 2 towels and toiletries provided. Parking lots around hotel are limited.
Se hospedó 1 noche en junio de 2019
Respuesta de Ryokan Chic Hotel, el 8 jul. 2019
We apologize for any inconvenience caused and thank you for your feedback. We will look into this matter.

8/10 Bueno

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The room is comfortable. But is hard to get parking.
Se hospedó 1 noche en junio de 2019
Respuesta de Ryokan Chic Hotel, el 8 jul. 2019
Thank you for your feedback. Hope to see you again in future. Have a great day!

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 1 noche en marzo de 2019
Respuesta de Ryokan, el 18 abr. 2019
Thank you for rating us and thank you for choosing Ryokan Chic Hotel as your preferred accommodation.

8/10 Bueno

M, Pengerang, Johor

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Close to town center
Se hospedó 2 noches en marzo de 2019
Respuesta de Ryokan, el 18 abr. 2019
Thank you for rating us and thank you for choosing Ryokan Chic Hotel as your preferred accommodation.

10/10 Excelente

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Has always been staying at Ryokan since one year ago, after their renovation. 1000 likes!
Se hospedó 1 noche en febrero de 2019
Respuesta de Ryokan, el 18 abr. 2019
Thank you for rating us and thank you for choosing Ryokan Chic Hotel as your preferred accommodation.

8/10 Bueno

Wei

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service standards decent for the price
Se hospedó 2 noches en diciembre de 2018

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel is comfortable, hard to get car park infront hotel. by the way, i park my car in the mall's car park.
Se hospedó 1 noche en noviembre de 2018
Respuesta de Ryokan Chic Hotel, el 6 dic. 2018
Thank you very much for your kind feedback.

8/10 Bueno

Lyehock, Kuantan pahang

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Nice and comfortable. Basic essential stuff available.
Se hospedó 1 noche en septiembre de 2018
Respuesta de Ryokan Chic Hotel, el 19 sept. 2018
Thank you for the feedback!

8/10 Bueno

Malcolm

Nice budget room
Nice comfy bed (small room) clean & tidy with good toiletries. A long way from International airport but close to domestic airport. Good shopping & local eats with major centre across the road. Polite girl at reception.
Se hospedó 1 noche en agosto de 2018
Respuesta de Ryokan Chic Hotel, el 10 sept. 2018
Thank you for the kind feedback. We hope to serve you again!

8/10 Bueno

PHOEBE

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en julio de 2018
Respuesta de Ryokan Chic Hotel, el 3 ago. 2018
Appreciate your feedback and Thank you for choosing Ryokan Chic Hotel as your preferred accommodation.

8/10 Bueno

Eric

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
I love the breakfast, the people, the environment and the convenience!
Se hospedó 2 noches en junio de 2018
Respuesta de Carol, el 11 jul. 2018
Thanks for staying with Us! Appreciate your feedback. :)

10/10 Excelente

Roy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Reserved parking would have been good.
Respuesta de Ryokan Chic Hotel, el 15 may. 2018
thank you for the feedback sir. Have a great week ahead.

6/10 Aceptable

CHUAH

Le gustó: Limpieza y comodidad de las habitaciones
Se hospedó 1 noche en diciembre de 2017

8/10 Bueno

Yang, Singapore

Le gustó: Comodidad de las habitaciones
Affordable room, closeby shops and mall,
nice setup close to a new mall. Great variety of shops nearby , lots of good food, convenience stores. Nice new mall just opposite, great cinema inside. There are 2 MRT stations within 30 minute walking distance (TTDI - Taman Tun Dr. Ismail, and Bandar Utama) Comfortable bed, nice tv with movies on. No issues with the wifi. Shower room has great rainfall shower , with option to switch to hanheld shower. Personally i would prefer white or brighter tiles in the bathroom so it would look larger and roomier. The shower splases outside, woud soak the floormat i got room 309 , it does not have a window. The only downside to that would be the inability to tell time, especially when its time to wake up. Would have also been nice if there was an easy way to control the room lights from the bed. Sufficient power points to charge laptop, phone , smartwatch, bluetooth earphones..no USB charging ports built in to the room though. I asked for an extension on the check out time and was granted a one hour extension. When i went to check out, i was informed the late check out would cause a RM 10 deduction from the deposit. There is a RM10 pernight deposit. Do ask in advance if there are any penalties for the extension. Check the air conditioner remote for the auto ON and OFF times. Also check the remote time. Mine turned off in the morning. i had to adjust the correct time and the ON / OFF times. Laundry is RM10 per kilo. Hand over in the morning, and get it back next morning.
Se hospedó 4 noches en noviembre de 2017
Respuesta de Carol, Supervisor, el 30 nov. 2017
Thank you for the compliment and the honest feedback given Yang. Apologize for any inconvenience caused. All ground staffs are new and is not familiar with the processes. Therefore, they may not have handled the situation properly. We are also in the midst of upgrading our facilities and amenities. Thank you very much for your kind understanding. In future, if you would like to have a room with windows, we would be able to arrange for you. You just have to ring us up or put a special remark while you make your bookings via Expedia or other travel agents. Once again, I personally thank you for choosing Ryokan as your preferred accommodation! Warmest Regards Carol

8/10 Bueno

Medison

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en septiembre de 2017
Respuesta de Ryokan Chic Hotel, el 20 sept. 2017
Thank you. Hope to see you again!

8/10 Bueno

Yew onn

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Ryokan, job well done!
Overall it was an okay stay at Ryokan, budget boutique hotel, no frill with basis breakfast provided. It is a reasonable boutique hotel. Service: Check-in no issue, the staff is helpful and willing to provide info. and help. Cleanliness: Reasonably clean, nothing to complain about. Comfort: Not great but not bad either, it is decent. Condition: Not too bad, still considered a new hotel, so the condition of this hotel is acceptable. Local area: Bustling, centre of the commercial hub of Damansara Utama Uptown. Full of choices of local foods, drinks, a brand new shopping mall, lots of shop, etc. If you enjoy being in the busy area (not noisy) this is the place to go.
Respuesta de Ryokan Chic Hotel, el 20 jul. 2017
Hello! Thank you for the honest review. We will make our services better for improvements. Hope to see you again.

6/10 Aceptable

Javin

No le gustó: Servicio y personal

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
Chic on a budget
Expected better beds and at least with more hair dryers on loan (was told to have all loaned out on first night stay). And many budget hotels (daily rate RM150 and below) would have at least provide unlimited refillable drinking water -- not water dispenser with 17-liter for entire floor.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

andy, lai

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
還不錯
這三個晚上住白沙羅旅館，感覺還可以，還蠻舒適的，但有一點必須要建議:就是需要電梯，否則搬運較重的行李時，非常吃力！ 如果再增設電梯的話，相信會更多旅客上門住宿。

8/10 Bueno

FangHsu

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Howard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Service was excellent. Hotel was a good deal. Lots of restaurants nearby.
Hi Howard, Thank you for choosing Ryokan Chic Hotel! Thank you for your positive feedback. We are glad you enjoyed your stay. Hope to see you again!

10/10 Excelente

Simon, Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Surprisingly great.
There's nothing I don't like with this hotel, everything was awesome.
Hi Simon, Thank you for choosing Ryokan Chic Hotel! Thank you for your positive feedback. We are glad you enjoyed your stay! Hope to see you again!

8/10 Bueno

Irene

Le gustó: Limpieza y comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, comodidad de las habitaciones

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

M Rohaizad, Singapore

Great for a short stay.
The hotel is ok except there is no window. Carpark is a problem. Breakfast there is nothing great about it but no problem as there are a lot of makan place around that area.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
awesome!
friendly staff! nice and memorable stay. will definitely come back.

6/10 Aceptable

Cliente verificado

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Reasonably priced clean and spacious room
Checked in late and was given a room immediately. The Aristocrat Room is nice and clean and spacious. If only there were more amenities like towels. Construction going on in front of the hotel even on Sunday morning that'll wake you up

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza
Just a one night stay
The breakfast is good, but the aircond is too noisy.

8/10 Bueno

Cliente verificado

Le gustó: Comodidad de las habitaciones

8/10 Bueno

Glenn, Petaling Jaya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
awesome service from the front desk!
Had a pleasant stay over here. Hotel is looks new and clean and definitely chic as mentioned. Staff was very helpful on my booking's complication, thankful that they kept the customers needs as a priority. Definitely recommending this place to others over here for a short period of time.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

6/10 Aceptable

Kl

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Short business trip
Good value for money. The location had taxi drivers stumped. Just tell them "DAMANSARA UPTOWN" and they. Should know where it is. Rooms were clean but the central air conditioning was a bit noisy. Location was a bit down market but relatively safe. Had nice eateries around the corner. Can't ask for too much for the price you pay, but for a place to sleep over, pretty decent. Will return.

8/10 Bueno

Summer, PJ

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Hotel just like home
The room was clean and better than what I expected, comfortable and made me feel just like I'm home. Would recommend it to those who have low budget and prefer boutique hotels.

6/10 Aceptable

Tony, Sydney Australia

No le gustó: Comodidad de las habitaciones
For a traveller its OK
A different attempt at Japanese hotel. Room was basic, bathroom was nicer and big enough but needed some more light Wall was painted concrete but the bathroom was flasher

6/10 Aceptable

mr nobody, malaysia

No le gustó: Limpieza
Good location
Location is great. A lot of cafes nearby and also ikea. But toilet is a bit smelly. Not suitable for old people as there is no lift available.

8/10 Bueno

Di, Singapore

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Value budget hotel
For the price point of the hotel, it is actually one of the best I have stayed in. It is close to One Utama shopping centre. Plenty of eateries and shops nearby. The interior decor and settings are better than most other budget hotels.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

4/10 Malo

Cliente verificado

No le gustó: Limpieza y servicio y personal
Price is too high for the service attitude
This was my second time visited the hotel. The first time was quite ok. But when the second time, I required a second floor room due to some reasons. When i enter the room, i found out that the floor of the room full of holes. Why a hotel room floor full of holes? Because of these holes, the floor was sandy and it hurts my bear foot. Luckily they provided indoor slippers, if not I'm sure I will change my room. The staff in the reception desk check in speed is too show. I already made the full payment, just give me the access door car and I will pay you RM 50 immediately. Why need to drag this drag that?

8/10 Bueno

Sechlanik, Melaka

Le gustó: Limpieza y comodidad de las habitaciones
Great place to stay.
The room is really comfy and big size. Love the design on the wall. There's a hole on the floor. Limited channel on tv.