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Opiniones de Holiday Inn Resort Baruna Bali, an IHG Hotel

5 out of 5
Holiday Inn Resort Baruna Bali, an IHG Hotel
Jalan Wana Segara 33, Tuban, Kuta, Bali

Opiniones

8.8

Excelente

Puntuación de 10, es decir, Excelente. Basada en 275 de 499 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 172 de 499 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 34 de 499 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 12 de 499 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 6 de 499 opiniones" "

9.0/10

Limpieza

9.2/10

Servicio y personal

8.8/10

Servicios

8.8/10

Condiciones de la propiedad

8.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 3 noches en octubre de 2019

2/10 Terrible

Pablo

No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
No es un hotel para quedarse en Bali
Hola, Definitivamente este no es el hotel para hospedarse en Bali, NO tiene playa y la que esta afuera del hotel es un asco, las habitaciones son viejas y descuidadas.
Se hospedó 3 noches en enero de 2019

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones

8/10 Bueno

Fabio Ernesto, Bogotá

Le gustó: Servicio y personal, condiciones de la propiedad, comodidad de las habitaciones
Agradable, falta mas mantenimiento de las playas.
Llegamos a este hotel directo desde el aeropuerto, queríamos algo muy cercano para simplemente descansar y superar el jetlag luego de 36 horas de viaje. En general está muy bien, excelente desayuno muy completo con muchas opciones y muy bien preparadas. La playa no es muy llamativa, la arena es gruesa y gris y esta llena de basura, un problema general en la región.

10/10 Excelente

KIYOFUMI

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
とても心地よく滞在することができました。
Se hospedó 7 noches en marzo de 2024

8/10 Bueno

Feyyaz

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great value for money! No major or minor concerns about this hotel
Se hospedó 10 noches en marzo de 2024

10/10 Excelente

Christian

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 4 noches en marzo de 2024

8/10 Bueno

Kellie

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 6 noches en marzo de 2024

10/10 Excelente

Arndt

Viaje de negocios, Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
A beautiful resort, right at the ocean, with a nice breeye and very good air. Extremely helpful staff. Also very good: the complimentary shuttle from and to the airport. I recommend this place for anyone who needs to go any place in Indonesia - a few nights at this resort will get you pleasantly over your jet-lag
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Zhongmin

Se hospedó 5 noches en febrero de 2024

10/10 Excelente

Donna

Le gustó: Servicios
For my purposes, a couple days, perfect. Nice pool, restaurant and great staff
Se hospedó 2 noches en febrero de 2024
Respuesta de Umar, el 2 mar. 2024
Dear Donna, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff was friendly helpful. Property was well kept clean. Guys at swim up bar were A1
Se hospedó 2 noches en febrero de 2024
Respuesta de Umar, el 2 mar. 2024
Dear Peter, Greetings from Holiday Inn Resort Baruna Bali! It has been a great pleasure to have you here at Holiday Inn Resort Baruna Bali and we are extremely happy to read that you had such a wonderful time.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Ameer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
The staff were great especially Maria in the restaurant , great job with smile
Se hospedó 9 noches en enero de 2024

2/10 Terrible

Mark

Se hospedó 1 noche en enero de 2024

10/10 Excelente

Sung Wuk

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Brilliant accommodations
Holiday Inn Resort Baruna is an accommodation that provides a very comfortable and satisfactory stay. I liked the Holiday Inn accommodation when I went to Hawaii, so I chose this accommodation in Indonesia as well. Overall I am very satisfied. It's at the end of Kuta Beach in Bali, but it's better than going to Kuta Beach Club or Seminyak Beach Club. I think this is a very good accommodation where you can enjoy both lodging and entertainment while playing with your kids in the resort's swimming pool, having a drink, and eating at the PALMS restaurant next to the pool. The facilities and pool are clean, the food is delicious, and the staff are all friendly. During my stay, it was winter in Bali, the off-season, so there were few people, so it was leisurely and relaxing.
Se hospedó 2 noches en enero de 2024
Respuesta de Umar, el 5 feb. 2024
Dear Sung Wuk, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about. The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

2/10 Terrible

ROBERT

Se hospedó 8 noches en noviembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear ROBERT,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

8/10 Bueno

Joyce Chepkoech

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 5 noches en enero de 2024
Respuesta de Umar, el 5 feb. 2024
Dear Joyce Chepkoech, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

2/10 Terrible

Chris

Se hospedó 1 noche en enero de 2024
Respuesta de Umar, el 5 feb. 2024
Dear Chris,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

6/10 Aceptable

Sandy Therese

Viaje familiar
Se hospedó 3 noches en enero de 2024
Respuesta de Umar, el 5 feb. 2024
Dear Sandy Therese,Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, but thank you for bringing this into our attention. I am sorry to learn that you had such a different service experience and apologize that it did not match your expectations. Again, we would like to thank you for taking the time to share your experience and we accept it as a valuable lesson for our future. We can’t fix the past, but you have our commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. We are looking forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Jordan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 5 noches en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Jordan, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

6/10 Aceptable

Francine V T

Viaje en pareja
Le gustó: Limpieza
No le gustó: Condiciones de la propiedad
Se hospedó 6 noches en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Francine V T, Greetings from Holiday Inn Resort Baruna Bali!We regret to read that you published a review with such a low rating, however we couldn’t identify you as our previous guest in the resort, but still I would like to deeply apologize for the inconvenience caused in regard with the resort ambiance was not up to your expectation.We can’t fix the past but you have my personal commitment to improving the way we serve every guest in the future. We would be more than happy if you give us another chance to make it up to you. Once again, our sincere apologies and I look forward to connect with you soon.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Randal

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Friendly staff, good facilities.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Randal, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Brian

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for one night as we landed in Bali and had to wait an evening before our Villa up in Seminyak was ready. This is a large resort property convenient to the airport. The guards at the main entrance gave us peace of mind. We were given a free upgrade with an ocean view. The room was large and perfectly fine. Great shower and TV channel selection. We were tired from travel and just had dinner and a night cap at one of the two restaurants on property. The food was real good. The next morning we went to breakfast at the other restaurant on property which is more buffet style and the breakfast selection was huge. There must have been 60 items including an omelet station. We walked to the beach and I will say that may be the only negative of the hotel. There are fishing boats in the water and there was no one setting up chairs or anything, maybe we were early. I'm not sure the hotel owns the beach there I think it's a public beach but not sure. We had to check out at 12 so we just stayed at the pool which was nice and large and had a swim up bar. Keep in mind this is a kid-friendly hotel so the pool is only so relaxing with screaming children. But overall, this is a great hotel and very nice property. Perhaps the best part is that the staff here were extremely nice and helpful and proud to make your stay as comfortable as possible. I would give this hotel a strong recommendation particularly for families.
Se hospedó 1 noche en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Brian, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about. The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Chung

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Satisfied stay. Will visit again.
Convenient location. No more than five minutes from DPS. Well trained staff. Beautiful landscape design. Near the beach. The beach, a public area, is not well maintained, though.
Se hospedó 3 noches en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Chung, Greetings from Holiday Inn Resort Baruna Bali! It has been a great pleasure to have you here at Holiday Inn Resort Baruna Bali and we are extremely happy to read that you had such a wonderful time.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Stephanie

Se hospedó 3 noches en diciembre de 2023
Respuesta de Umar, el 5 feb. 2024
Dear Stephanie, Greetings from Holiday Inn Resort Baruna Bali! Thank you for leaving us such an amazing review. We are glad to read that you enjoyed your experience with Holiday Inn Resort Baruna Bali.The whole team and I would like to wish you safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali.Gede UmardianaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Violet

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
It exceeded my expectations. We had a great time at this property! So close to the airport which makes it even more convenient with complimentary suttle services. Great services by all the employees. We will be back!
Se hospedó 3 noches en noviembre de 2023

10/10 Excelente

Sheena

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Excellent hotel with great service. Great location too!
Se hospedó 3 noches en noviembre de 2023
Respuesta de Dede, el 16 nov. 2023
Dear Sheena,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 1 noche en noviembre de 2023

10/10 Excelente

CONGWUN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful Stay
It's a family oriented hotel. All facilities are catering for kids. Staff were all very helpful and considerate. Breakfast buffet provided a variety of choices. There's even a kids only buffet area. A family with kids can definitely have a wonderful stay here. Strongly recommend.
Se hospedó 2 noches en octubre de 2023
Respuesta de Dede, el 16 nov. 2023
Dear CONGWUN,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

8/10 Bueno

Hedi

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Hotel inside was great. The beach doesn't belong to the hotel and its impossible to swim since there is a lot of garbage. If you want to walk along the beach you can at your own risck because there is a lot of local people trying to aggressively sell you things. My main reasons to book there 1- close to the airport 2- the beach wich turned out to be useless.
Se hospedó 4 noches en octubre de 2023
Respuesta de Dede, el 3 nov. 2023
Dear Hedi,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Peter

Viaje en grupo, Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This was a great getaway. It's on a quieter section of Kuta. Their breakfast was great and I would recommend it. The beach is just beyond a layer of grass. So it still felt separate enough where people weren't constantly asking if I wanted to buy something. The pool facilities were great. It was kept very clean. They had great floaties to relax on and it never felt like their was not a pool chair when needed. There are plenty of food places to walk to nearby. Also a few mini marts to buy drinks, snacks, or forgotten toiletries. There is also a pharmacy nearby. The staff are very friendly. So go enjoy a break.
Se hospedó 4 noches en octubre de 2023
Respuesta de Dede, el 3 nov. 2023
Dear Peter,Greetings from Holiday Inn Resort Baruna Bali!Thank you for leaving us with superb feedback sharing your experience in such detail for future travelers to grasp a feeling of what our resort is all about.The whole team and I would like to wish you and your family safe travels and look forward to welcoming you back to Holiday Inn Resort Baruna Bali or any other IHG hotels.Dede Lesmana JayaHoliday Inn Resort Baruna Bali Team

10/10 Excelente

Siu

Viaje en pareja
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
Shower curtains and balcony chair are a bit moldy, but made with great food and very friendly staff.
Se hospedó 4 noches en octubre de 2023

10/10 Excelente

Suhaib Ahmad

Se hospedó 5 noches en octubre de 2023

8/10 Bueno

Mark

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice property in close and convenient proximity to the airport. Very friendly and helpful staff. Nice buffet breakfast. Facility right next to the beach is a plus.
Se hospedó 1 noche en octubre de 2023

10/10 Excelente

Toru

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Ankur Arvindlal

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios
Great customer service
Se hospedó 8 noches en septiembre de 2023

8/10 Bueno

Veronica

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Our family of 4 (2 teenagers) stayed for 3 days, great facilities such as ping-pong table to keep kids happy. Buffet breakfast was lovely overlooking the pool. Walking distance along the foreshore to Waterbom Park, about 10minutes. Close to airport , so for flights arriving late at night it is convenient. Beautiful landscaped gardens & plenty of cabana / daybeds in the gardens & near the pool to relax at.
Se hospedó 4 noches en septiembre de 2023

10/10 Excelente

Justin

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Fabulous stay enjoyed every minute, very helpful and friendly staff
Se hospedó 7 noches en septiembre de 2023

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en septiembre de 2023

8/10 Bueno

Susan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en septiembre de 2023

10/10 Excelente

pinal

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent location
Se hospedó 4 noches en agosto de 2023

8/10 Bueno

Arthur

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We arrived early but due to inavailability of rooms we had to wait for the usual check in time. Our check in was standard and the staff was not that organised in giving info. Like what i can enjoy as IHG member. The perks they gave me this latest visit was not the same as the one i received 3 months before Other than that we still enjoyed our stay because of relaxing surrounding and clean rooms and enjoyable breakfast.
Se hospedó 3 noches en septiembre de 2023

10/10 Excelente

Denis

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Parfait, tres proche de l'aéroport
Nous avons séjourné 1 nuit dans cet hôtel avant de repartir pour la France. Chambre familiale tres grande, tres propre. Petit dejeuner buffet très bon. Grande piscine avec bar tres agréable. Situe en bord de mer et a 10 min de marche a pied du lippo mall : pratique pour acheter des souvenirs. Le personnel de lhotel est tres gentil et ils sont tres facilitants que ce soit pour les departs tardifs ou pour la navette aeroport. Gokek/grab fonctionnent parfaitement.
Se hospedó 1 noche en agosto de 2023

10/10 Excelente

Dennis Clifford

Se hospedó 2 noches en agosto de 2023

10/10 Excelente

Mitchell

Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
My wife and I have just returned from a stay with our 1 year old for our first family holiday. We couldn’t fault the resort or the service provided for us. We found all staff to be incredibly friendly and helpful. The on site medical clinic was well priced and great piece of mind for a travelling family. Oxa, Dede and Ketut at the pool bar and pool facility made our stay so much more enjoyable with their kindness and “no hassle” attitude. Agus in house keeping did a great job keeping our rooms clean. All in all, we will back for another family adventure as soon as we can.
Se hospedó 7 noches en agosto de 2023

8/10 Bueno

JULIEN

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en agosto de 2023

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
楽しい滞在でした
とても素晴らしいホテルでした。 ホテルの規模は大きすぎず小さすぎず丁度良い大きさです。 サービスも良く、お部屋も清潔で快適に過ごせました。 朝食ビュッフェは各国の料理が沢山並び、とても美味しかったです。 朝食のキッズコーナーの場所が隅っこすぎて、最終日まで気が付くことができなかったのが残念です。 ビーチは目の前で毎日貝殻拾いを楽しみました。 到着した日にはプールで泡のイベントをやっており、子供達は大喜びでした！ キッズクラブでは、5歳の子供を預かってもらいましたが、ボールプールもあり1時間くらいなら楽しめる様子でした。 ホテルからクタの中心街へは少し距離があり、 子連れにはタクシーが良いと思います。 ただ、夕飯を食べて帰り道に渋滞に巻き込まれ、行きには5分ほどだった距離を1時間近くもかかってしまいました。 子供がいなければ歩いた方が良いです。
Se hospedó 3 noches en agosto de 2023

10/10 Excelente

Noela

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 7 noches en julio de 2023

8/10 Bueno

Johan

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en julio de 2023

10/10 Excelente

Suresh

Viaje familiar
Le gustó: Servicio y personal y servicios
Their service is a true gold standard for the hospitality industry
Se hospedó 5 noches en julio de 2023