2 albercas al aire libre, sombrillas en la alberca y camastros

Opiniones de Melasti Kuta Bungalows & Spa

3 out of 5
Melasti Kuta Bungalows & Spa
Jl. Kartika Plaza (Dewi Sartika), Kuta, Bali

Opiniones

6.4
Puntuación de 10, es decir, Excelente. Basada en 26 de 209 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 60 de 209 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 71 de 209 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 30 de 209 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 22 de 209 opiniones" "

6.2/10

Limpieza

7.4/10

Servicio y personal

6.0/10

Servicios

5.6/10

Condiciones de la propiedad

6.8/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Asun

Le gustó: Limpieza y servicio y personal
Hotel correcto muy necesitado de un buen mantenimiento. Está bastante ajado.
Se hospedó 2 noches en noviembre de 2018
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 14 nov. 2018
Dear Mr. Asun, Thank you very much for your kind feedback. This is truly help us to upgrading. Hopefully, by the time you stay with us again next time you will be able to experience the real Balinese hospitality.

8/10 Bueno

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
hotel muy lindo, cerca de la playa de kuta
El hotel es muy lindo, muy comodo y la gente que lo atiende muy calida. Esta muy bien ubicado, cerca de la playa y de la zona comercial del barrio de Kuta. Lo recomiendo 100%

10/10 Excelente

Tetsuya

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
A very nice hotel in Kuta. We will come back absolutely
Se hospedó 17 noches en marzo de 2024
Respuesta de Gustu, el 12 abr. 2024
Dear Tetsuya,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows and Spa- Management

2/10 Terrible

Cheryl, Lakelands

Viaje familiar
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The Melasti Kuta is a disappointment, the staff are horrible, they don’t clean the rooms and have no American breakfast as advertised. When we checked out the staff went through our hand luggage as they believed we had taken them. They were very rude, we felt unsafe leaving our luggage with them. We will never return to the Melasti Kuta again. Poor service, substandard breakfast and large numbers of children in the pool doing swimming lessons. Overall the hotel was run down and we were disgusted with the invasion of privacy.
Se hospedó 9 noches en febrero de 2024
Respuesta de Gustu, el 12 abr. 2024
Dear Cheryl,Thank you for your comments. We apologize for the inconvenience that you encountered during your stay. This is not the type of review that we like to see.We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Melasti Kuta Bungalows and Spa-Management

6/10 Aceptable

Tennille

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Property seems to be quite run down. Air con in our room not very cold. Advertised with a swim up bar but it wasn’t open. Wouldn’t recommend or stay again.
Se hospedó 9 noches en octubre de 2023
Respuesta de priska-reservation, el 9 nov. 2023
Dear Tennille,thank you for you comment

10/10 Excelente

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This property is a hidden Gem! Close to everything! The bathroom is abit out dated, great service. Love the lay out of the property and the pool was amazing. Great value for money.
Se hospedó 7 noches en septiembre de 2023
Respuesta de priska-reservation, el 18 sept. 2023
Dear Rebecca,Thank you for you comment

10/10 Excelente

FUMIE

Se hospedó 7 noches en agosto de 2023
Respuesta de priska-reservation, el 22 ago. 2023
thank you for your comment

6/10 Aceptable

Edwin, Fukuoka

No le gustó: Servicio y personal
Bad
Se hospedó 5 noches en agosto de 2023
Respuesta de priska-reservation, el 14 ago. 2023
Thank you for you comment, we are appreciate

10/10 Excelente

Kaitlyn

Se hospedó 2 noches en julio de 2023
Respuesta de priska-reservation, el 14 ago. 2023
Thank you for you comment, we are appreciate

8/10 Bueno

Lindsay

Le gustó: Limpieza y servicio y personal
Se hospedó 9 noches en junio de 2023
Respuesta de priska-reservation, el 24 jun. 2023
thank you for you comment

8/10 Bueno

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Although this is an older hotel the grounds are beautifully maintained and it was lovely sitting at anytime looking out at beautiful gardens. The rooms are large and comfortable, housekeeping was excellent. The biggest thing that was negative about this hotel was the breakfast, there was very little left even by 8am and not a big selection. Not being able to just walk over and order toast and eggs was a pain, these were done upstairs. Although I would never book with breakfast again I would definitely stay at this hotel without hesitation.
Se hospedó 9 noches en abril de 2023
Respuesta de priska-reservation, el 20 may. 2023
Dear Mr. Richard,thanks for your commentsand for breakfast we will convey it to the relevant parties, so that it can be further improved

6/10 Aceptable

sue

Le gustó: Servicio y personal
Enjoyed our stay. Goid position, but a needs beach access.
Se hospedó 3 noches en mayo de 2023
Respuesta de priska-reservation, el 16 may. 2023
Dear Sue,thank you for you comment

10/10 Excelente

Bruna

Viaje familiar, Viaje familiar con niños
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
とても楽しく過ごせました。プールも気持ちよかったです。 ただ、朝食はとてもシンプルだったのでもう少し種類が多くあれば良かったかと思います。
Se hospedó 6 noches en abril de 2023
Respuesta de priska-reservation, el 11 may. 2023
Thank you Bruna, for your stay with us

10/10 Excelente

Admini

Se hospedó 11 noches en abril de 2023
Respuesta de priska-reservation, el 29 abr. 2023
Dear Ibu Admini,thank you already stay with us and see you again next time

6/10 Aceptable

Megan

Viaje familiar
Le gustó: Servicio y personal
It is an older property and the gardens are beautiful. We didn’t get to the pool as it was raining the day we stayed. It needs a good overhaul but I understand that may take some time. The location was great so we would definitely consider another stay if we were on a budget.
Se hospedó 2 noches en abril de 2023
Respuesta de priska-reservation, el 15 abr. 2023
Dear Mrs. Mega,Thank you already stay with us and we are appreciate for your comment.And see you next time

4/10 Malo

An

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
There are the ants in the room. The toilet seat and bathtub are not clean!
Se hospedó 2 noches en abril de 2023
Respuesta de priska-reservation, el 15 abr. 2023
Dear AN,thank you for you comment we are appreciate and we will foward to our management

10/10 Excelente

RODRIGO

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Nice place and very friendly staff. Thanks for everything. Highly recommended.
Se hospedó 7 noches en marzo de 2023
Respuesta de priska-reservation, el 3 abr. 2023
Dear Mr, Rodrigo,thank you for your comment we are appreciate

6/10 Aceptable

Mary

They never supplied tea or coffee in the rooms Sometimes they forgot to give us towels, They were no cups and saucers, we had to ask for them.
Se hospedó 7 noches en marzo de 2023
Respuesta de priska-reservation, el 28 mar. 2023
Dear Mary,thank you for your comment, We will report this for our housekeeping departement

2/10 Terrible

Amanda

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Don’t do it. Extensive mould on ceiling. Stained dirty sheets. Alternative room had hairs on pillows. Old unmaintained everything in general. Only stayed one of four nights booked. No refund provided by hotel OR Expedia.
Se hospedó 4 noches en marzo de 2023
Respuesta de priska-reservation, el 28 mar. 2023
Dear Amanda,thank you for your comment and we are very sorry about that

2/10 Terrible

ilya

No le gustó: Limpieza, servicios, condiciones de la propiedad
Worst conditions, unsanitary bathrooms and mold everywhere. Wouldn't recommend staying. I only stayed here one night and it was not pleasant. Please do not stay unless you are on an extreme budget.
Respuesta de priska-reservation, el 9 mar. 2023
Dear Mrs. Ilya,Thank you for your comment, we will report to our management and trying to improve, so that in the future it will be even better.best regards,Management-Melasti Kuta Bungalows and Spa

10/10 Excelente

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was very affordable and close to everything. I really enjoyed our stay. The staff were friendly and the room was clean.
Se hospedó 3 noches en febrero de 2023
Respuesta de priska-reservation, el 14 feb. 2023
Dear Rebecca,thank you for your comment for us. We area apreciate

6/10 Aceptable

Panti

Se hospedó 1 noche en febrero de 2023
Respuesta de priska-reservation, el 11 feb. 2023
Thank you for your comment

8/10 Bueno

Jo

Se hospedó 5 noches en enero de 2023
Respuesta de priska-reservation, el 8 feb. 2023
Dear Mr Jo, thank you for your comment, we are appreciated

10/10 Excelente

Russell

Le gustó: Limpieza y servicio y personal
.
Se hospedó 2 noches en enero de 2023
Respuesta de Gustu, el 31 ene. 2023
Dear Russell,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows and Spa - Management

8/10 Bueno

Paul

Viaje en grupo
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
The staff were amazing, always so friendly and helpful. The building and gardens needs some attention on maintenance and cleaning. Many little things just missed.
Respuesta de Gustu, el 7 ene. 2023
Dear Paul,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

4/10 Malo

Jason

8/10 Bueno

Majvor Carina

Viaje en grupo
Le gustó: Servicio y personal
Frukosten var absolut ingenting att ha. Inget bröd, ost, youghurt. Personalen var väldigt trevlig. Men drinkar kunde de inte göra.
Se hospedó 14 noches en noviembre de 2022
Respuesta de Melasti Kuta Management, el 29 nov. 2022
Dear Majvor Carina,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

8/10 Bueno

marvin

Le gustó: Limpieza y servicio y personal
Just fine
Respuesta de Melasti Kuta Management, el 14 nov. 2022
DearThank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. We are pleased that you found value and hospitality during your stay. We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

10/10 Excelente

Ruud

Se hospedó 3 noches en octubre de 2022
Respuesta de Gustu, el 13 oct. 2022
Dear Ruud,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

10/10 Excelente

Corinne Lesley

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
the property was beautiful,the staff very friendly and accommodating.the manager Gday Tegen Baliaga was the best,friendly and also very helpful.Sat with us near the pond for a chat and to watch the fish.highly recommend this accommodation.
Se hospedó 14 noches en septiembre de 2022
Respuesta de Gustu, el 5 oct. 2022
Dear Corine Lesley,Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades. Our staff is trained to provide only the best in customer service, and we are pleased that you found value and hospitality during your stay. We look forward to seeing you on your next trip to Bali.Thank you.Best Regards,Melasti Kuta Bungalows & Spa - Management

6/10 Aceptable

Ashleigh Renea

Viaje familiar
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
It wasn’t what I was expecting online it seemed more nicer, it was very old run down but all the staff are lovely.
Se hospedó 8 noches en agosto de 2022
Respuesta de Management - Melasti Kuta Bungalows and Spa, el 12 sept. 2022
Dear Ashleigh Renea,Thank you for your comments. We apologize for the inconvenience that you encountered during your stay. This is not the type of review that we like to see.We assure you that we will be looking into each point that you have made so that we might learn more about how to improve our property and service for you and our other guests. Thank you for staying with us, and we look forward to another chance to serve you.Best regards,Melasti Kuta Bungalows-Management.

6/10 Aceptable

Christine

Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
friendly staff. Needs a lot of repair. No tea or coffee supplied. Had to ask for a cup. Just an old hotel
Se hospedó 12 noches en mayo de 2022
Respuesta de Management - Melasti Kuta Bungalows and Spa, el 29 jun. 2022
Dear Christine, Greetings from Melasti Kuta Bungalows and Spa Thank you for the feedback and please accept our apology for the late response. Indeed that our property needs a lot of repairs, especially after the lockdown. Rest assured that we are doing the best we can to get everything back in order so that our guest's stays can be memorable ones. Hope to see you again on your next trip to Bali Regards,

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
I like small properties that way you get to know thestaff and can get more personal with them I have stayed at the melasti hotel about 10 times over the years and have enjoyed it every time . If I didn’t like something in the room they would let me look at another room
Se hospedó 15 noches en junio de 2021

4/10 Malo

Cliente verificado

Viaje en pareja
No le gustó: Limpieza, servicios, condiciones de la propiedad
la piscine était bien mais aucun accès a la plage pas de serviette toujours obliger de les réclamer chambre catastrophique très bruyant. Aucune animation et le personnel très négligent. incapable de nous enseigner correctement très déçus de ce voyage
Se hospedó 16 noches en enero de 2020
Respuesta de Direction - Melasti Kuta Bungalows and Spa, el 19 feb. 2020
Cher anonyme, Salutations de Melasti Kuta Bungalows and Spa Merci d'avoir pris le temps d'écrire quelques commentaires Acceptez nos excuses pour la gêne occasionnée. La raison pour laquelle nous devons demander un dépôt de garantie remboursable pour la serviette de piscine est parce que certains des clients l'ont pris lors de leur départ. Nous comprenons que cela peut causer des inconvénients à nos clients, mais nous devons le faire pour éviter tout élément manquant de la propriété. En ce qui concerne les animations, nous avons notre musique de la vie quotidienne au restaurant (pendant le dîner), afin que nos clients puissent profiter de leurs repas avec de la musique (les clients peuvent chanter aussi s'ils le souhaitent). Néanmoins, nous sommes vraiment désolés des désagréments occasionnés pendant votre séjour. Cordialement,

8/10 Bueno

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal, servicios, condiciones de la propiedad
No le gustó: Limpieza
全体的な清掃は良かったです。 スタッフの対応も素晴らしかったです。 歯磨き用のコップの底に、カスがこびりついていました。 どうやらコップは洗ってもらえてないようです。
Se hospedó 5 noches en enero de 2020
Respuesta de 管理-メラスティクタバンガローズアンドスパ, el 24 ene. 2020
親愛なる匿名、 メラスティクタバンガローズアンドスパからのご挨拶 前回の滞在に関してフィードバックをお寄せいただきありがとうございます。 ご不便をおかけして申し訳ありません。 この問題は、改善のために関係部門に持ち込まれていますのでご安心ください。 よろしく、

4/10 Malo

Patricia

Le gustó: Limpieza y servicio y personal
No le gustó: Condiciones de la propiedad y comodidad de las habitaciones
The staff were nice enough, but the room was in poor condition. The AC didn’t get cold (someone came to work on it but I barely felt a difference) the shower only had cold water, and the WiFi was sketchy.
Se hospedó 1 noche en diciembre de 2019
Respuesta de Management - Melasti Kuta Bungalows and Spa, el 23 dic. 2019
Dear Patricia, Greetings from Melasti Kuta Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Do accept our apology for the inconvenience. The matter has been passed to the concerned department for improvement. Hopefully, we will see you again in the future. Regards,

6/10 Aceptable

Cliente verificado

Viaje en grupo
Le gustó: Servicio y personal
The staff was very helpful and friendly, also the location of the hotel is perfect. Other than that the room was not as clean, they would make the bed and change towels but the floor is always dusty. There was always hair in the bathroom
Se hospedó 8 noches en diciembre de 2019
Respuesta de Management - Melasti Kuta Bungalows and Spa, el 23 dic. 2019
Dear Anonymous, Greetings from Melasti Kuta Bungalows and Spa Thank you for your time to write some feedback in regards to your previous stay. Please do accept our apology for the inconvenience. We have notified the issues and it has been passed to the concerned department for their attention. Thank you again for the feedback and hope to see you again in the future. Regards,

8/10 Bueno

Cliente verificado

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was clean comfortable close to everything friendly staff when we requested to move to the ground floor as one of us had a bad back we were moved that day
Se hospedó 8 noches en octubre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 7 nov. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you very much for your positive feedback. It is a very good booster for us to serve all of our guests the best we can. Hopefully, we will be seeing you again on your next trip to Bali. Regards,

2/10 Terrible

Cliente verificado

Viaje familiar
No le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This hotel is appalling dirty fridge with insects, dangerous bare cables in drawers no shower curtain in bathroom and taps loose toilet did not flush. Kettle but no cups!!! I would not recommend this hotel to anyone in fact we stayed elsewhere for the majority of our 14 nights stay
Se hospedó 14 noches en octubre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 31 oct. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Please do accept our apology for the inconvenience. The matter has been brought up to the management's attention for our immediate action. Regards,

6/10 Aceptable

Cliente verificado

Se hospedó 8 noches en octubre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 27 oct. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. We will have it informed to the team for our improvement. Regards,

4/10 Malo

Stephen

No le gustó: Limpieza y condiciones de la propiedad
Oh! Dear
Got what we paid for here, air con didn’t work, room was in disrepair, no hand rails on the stair ways, not pleasant at all
Se hospedó 1 noche en octubre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 24 oct. 2019
Dear Stephen & Jenna, Greetings from Melasti Kuta Beach Bungalows and Spa Please do accept our apology for the inconvenience. However, let us assure you that we are doing our best to accommodate all of our guest needs. And yes, some of the rooms and facilities are in need of an upgrading which we already budgeted for an upgrade as soon as possible. Rest assured that further action has been taken place to make our guests stay more convenience. Hopefully, we can have you here again next time you choose Bali as your destination. Regards,

2/10 Terrible

Cliente verificado

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza, servicios, condiciones de la propiedad
Having stayed there on 3 previous occasions,the last time,2 years ago,the property has fallen into a state of disrepair.appear no.or limited maintenance/upkeep of amenities is being undertaken,at check in,another customer was being moved from unsatisfactory room for the 3rd time?we booked and paid for 2x interconnected sets of rooms due to children accompanying us.on arrival,we were given 3 x seperate single rooms,one of which the bathroom could not be used due it’s state and smell.we eventually got one set of interconnected rooms,and one double room,with no compensation for the loss of the 4th room.the booked price with Expedia was $570 odd for interconnected rooms,however we were charged $660 for single room,not happy.the staff as always were great.we loved staying there once, but unfortunately there have lost a very loyal returnining customer.
Se hospedó 10 noches en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 11 oct. 2019
Dear Our Valuable Guest, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your previous stay. First of all please do accept our apology for the inconvenience. Please be informed that upgrading already has done for some of the rooms, especially the rooms in the back area (near the garden pool). And other rooms to come soon, in which we have the budget already for additional upgrades. As for your reservation, we believe that our team already blocked all the rooms based on your reservation, and a solution was offered as well in which you agree during the process. Again, on behalf of the team, we would like to give our sincere apology for the inconvenience. Nevertheless, we would love to have you stay with us again on your next trip to Bali in the future and hopefully, by that time you will have a much better experience. Regards,

6/10 Aceptable

Cliente verificado

Le gustó: Servicio y personal
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
We had some issues with our first room as nothing like advertised. Moved to a second room that stunk of sewerage & was unbearable to sleep in. Moved to a 3rd room which was much better & smelt OK. The hotel is tired but the pool was very clean & the staff were very helpful.
Se hospedó 3 noches en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 2 oct. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa First of all, allow us to thanked you for your feedback in regards to your previous stay experience. Second of all, please do accept our sincere apology for the inconvenience. Indeed that we have some problems with the drainage during your stay, and we have do our best to fix the problem. Rest assure that our team is currently working on the matter to avoid the same thing happened in the future. Regards,

6/10 Aceptable

E, 神奈川県川崎市

Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Limpieza y condiciones de la propiedad
全体的に古いですが、値段が安い事を考えると妥当な環境でした。ホテル名からスパがあるような印象ですがありません。直接部屋に来てマッサージする事は出来るような感じですが。となりの建物にスパがあり、パンフレットもフロントに置いてありました。
Se hospedó 8 noches en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 4 oct. 2019
Dear E, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your kind feedback. Regards,

10/10 Excelente

Cliente verificado

Viaje familiar
Le gustó: Limpieza
Great hotel,fantastic location,very good value for money, hard to beat overall for the price, excellent house keeping, very friendly & helpful staff, well presented, beautiful warm swimming pool, will be staying at Melasti Kuta again.
Se hospedó 8 noches en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 25 sept. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you very much for your time to write some feedback in regards to your stay. The score given is definitely a booster for our team to serve all of our guest the best we can. Looking forward to welcoming you back again here at the Melasti Kuta Beach Bungalows and Spa Regards,

6/10 Aceptable

Cliente verificado

Se hospedó 14 noches en agosto de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 17 sept. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. It is a reminder for our team to improve our self. Regards,

6/10 Aceptable

Cliente verificado

Viaje de negocios, Viaje familiar con niños
Le gustó: Servicio y personal
No le gustó: Servicios y condiciones de la propiedad
This hotel is in a fantastic location All though I had to move rooms 2 times , I wish I had paid the extra $$$$ and went somewhere else. Staff fantastic as most are in Bali but the breakfast was very very poor . Same everyday not for me .
Se hospedó 5 noches en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 17 sept. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback. Please do accept our apology for any inconvenience occurs during your previous stay. Rest assure that the matter has been brought up to our management team for our improvement. Regards,

8/10 Bueno

mark

Le gustó: Servicio y personal
Really close to everything convenient location close to beach and shops place is a little dated though
Se hospedó 1 noche en septiembre de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 14 sept. 2019
Dear Mark, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. Indeed that our property is in need some updating, in which we are on progress for the upgrading. However, it will take sometimes. Nevertheless, your feedback will be definitely passed to the board of Management for their acknowledgment. Regards,

2/10 Terrible

Cliente verificado

Se hospedó 16 noches en agosto de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 10 sept. 2019
Dear Anonymous, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for the score given. However, it will be good for us to know what went wrong regarding your previous stay for our improvement. Regards,

10/10 Excelente

Peter

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great hotel, great service
Great hotel, rooms are spacious with simple amenities. Bathrooms are a little older in style but lovely and clean. Staff are very accommodating to your needs and will go out of their way to help. We had a situation where my mother could not sleep very well in a bed, normally she would use a recliner. So the staff brought a poolside recliner lounge into her room and dressed it with bedding blankets and extra pillows for her comfort. It was fantastic. The hotel is situated on busy Jl. Kartika Plaza in Kuta however none of the street noise was noticeable from our room. Very quiet in fact.
Se hospedó 10 noches en agosto de 2019
Respuesta de Management - Melasti Kuta Beach Bungalows and Spa, el 10 sept. 2019
Dear Peter, Greetings from Melasti Kuta Beach Bungalows and Spa Thank you for your time to write some feedback in regards to your stay. It has been our pleasure to have you here, and glad that your mother could sleep comfortably. Hopefully we will see you again on your next trip to Bali. Regards,