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Opiniones de Mercure Kuta Bali

4 out of 5
Mercure Kuta Bali
Jalan Pantai Kuta 10 X, Br Pande Mas, Kuta, Bali

Opiniones

8.2

Muy bueno

Puntuación de 10, es decir, Excelente. Basada en 258 de 706 opiniones
Puntuación de 8, es decir, Bueno. Basada en 271 de 706 opiniones
Puntuación de 6, es decir, Aceptable. Basada en 114 de 706 opiniones
Puntuación de 4, es decir, Malo. Basada en 48 de 706 opiniones
Puntuación de 2, es decir, Terrible. Basada en 15 de 706 opiniones

8.2/10

Limpieza

8.4/10

Servicio y personal

8.2/10

Servicios

7.8/10

Condiciones de la propiedad

8.0/10

Cuidado del medio ambiente

Opiniones

10/10

Excelente todo! Lo mejor son sus empleados! Que atención por Dios !
Se hospedó 7 noches en agosto de 2023

4/10

Me toco un cuarto donde el aire acondicionado tronaba y olía a humedad.
Se hospedó 1 noche en noviembre de 2022

10/10

Great service clean room and nice view
Se hospedó 1 noche en junio de 2025

8/10

What I like is it's location near mostly everything I needed. And the staff are so helpful. What I didn't like is the sound in the room! You can hear everything around you even what's happening in the other rooms and the lobby.
Se hospedó 2 noches en junio de 2025

8/10

The Mercure Kuta Bali is a great mid-level hotel. It has a solid buffet in the morning, but it can get busy, and if you eat on the second level, you may have to carry your food up a flight of stairs. The resort has a nice pool overlooking the ocean across the street. It is not in the quietest location. The spa also has an ocean view, and is a great bargain for the location.
Se hospedó 3 noches en mayo de 2025

10/10

Rechtover het strand en tussen winkels, restaurants, spa’s… Alles wat je maar wil. Zeer uitgebreid ontbijtbuffet. Mooie kamers en zeer vriendelijk personeel
Se hospedó 2 noches en mayo de 2025

10/10

6泊しましたが本当に最高なホテルです! 間違いなし。
Se hospedó 5 noches en abril de 2025

4/10

We had one long island ice tea, only, because it tasted like flat cola with no alcohol in. Basic popular drink, radler, not available. The double Jim Beam and come finally tasted like a normal drink but at over $20 per drink. The buffet dinner was horrible and cold with poor options. Absolute waste of money. No money change option. One good thing was when the tv didn't work they did change the tv out for a new one which was good. They also organised a taxi for us (at our cost) to the airport when we asked last minute. Hotel transfer wasn't available at the early hours we had to fly out. Wasn't an issue though, just more a heads up to keep some cash aside.
Se hospedó 3 noches en marzo de 2025

10/10

We enjoyed staying here. Rooftop was gorgeous. We loved the infinity pool and restaurant. All the staff were kind and friendly, helpful. Thanks!
Se hospedó 1 noche en marzo de 2025

10/10

Fantastique, un hôtel sublime , chambre super propre et confortable, petit déjeuner varié et délicieux. Emplacement idéal face à Kuta Beach et à proximité des rues animés. Personnel au petit soin. Piscine sur le toit magnifique.
Se hospedó 1 noche en marzo de 2025

10/10

Very good services, loving tender care, excelente, rooms very cleen
Se hospedó 7 noches en marzo de 2025

8/10

The location was the best . Close to everything , shops /beach/restaurants . The hotel was clean and had food choices at breakfast ( lots of Asian food) . We had an inner court room which was a mistake , the noise from people at the restaurant and motorbikes checking in just bounce off the walls making it noisy .
Se hospedó 2 noches en febrero de 2025

8/10

에어컨 빵빵하고 방이 넓어서 쾌적하게 머물렀습니다. 직원분들 친절하시고 위치도 다 좋은데... 조식 메뉴가 많지 않아서 조금 아쉽습니다.
Se hospedó 6 noches en febrero de 2025

2/10

We booked 3 nights at this property in a deluxe room. I would not recommend this place. We ended up only staying for 1 night and checked out early. The room was stuffy even though we had the AC going at night. There is a mouldy damp smell in the room which we thought would disappear after the AC was on but the smell staying for the entire night which made it unbearable to sleep.

10/10

Se hospedó 5 noches en enero de 2025

8/10

Decent Stay, but Not a 4-Star Experience I recently stayed at this hotel and found it to be good value for the price I paid. While the property itself could use a refresh, the overall experience was satisfactory. The hotel is clean, and the staff are friendly, helpful, and professional, which made my stay more enjoyable. However, I wouldn’t classify this as a true 4-star hotel. If you’re looking for an affordable and clean stay with great service, it’s worth considering.
Se hospedó 14 noches en enero de 2025

10/10

Se hospedó 2 noches en enero de 2025

4/10

タオルと水が生臭く、またトイレットペーパーもほんの少ししか無く困った。 バルコニーから海が見えるが、潮対策のためか半透明のシートが掛けられており、それをどかすこともできない。 スタッフは明るく親切だったので、部屋だけが残念。
Se hospedó 1 noche en enero de 2025

10/10

Oda temizliği çok güzel. Personel güleryüzlü. Resepsiyon ekibi profesyoneldi, işini bilen ve severek yapıyor. Benim açımdan herşey çok iyiydi
Se hospedó 1 noche en enero de 2025

10/10

Se hospedó 7 noches en enero de 2025

2/10

For the price paid definitely not worth it. Rooms were run down and in terrible need of maintenance. Been a long time since the hotel has had any love. The noise was terrible. Would not recommend or stay again
Se hospedó 1 noche en enero de 2025

10/10

Also mein Bruder und ich waren total begeistert von der Herzlichkeit der Mitarbeiter angetan.. jeder Wunsch wurde versucht zu ermöglichen .. immer ein Lächeln auf den Lippen … wir würden mehr Sterne als 5 vergeben so gut hat es uns gefallen ..
Se hospedó 8 noches en enero de 2025

10/10

Nice place, excellent location.
Se hospedó 6 noches en diciembre de 2024

8/10

There is a lot of road noise that can be heard in the ocean view rooms. There were a lot of trainees who didn't know what to do. But they were friendly.
Se hospedó 5 noches en diciembre de 2024

6/10

꾸따비치 바로 앞이라 언제든 바다에 나갈 수 있는 반면 약간 소란스러워요. 4층 수영장이 바다 전망으로 트여있어서 아주 매력적이었어요. 서비스는 전반적으로 무난했고, 수질이 별로 좋지 않은 것 같으니 필터형 샤워기로 교체해서 쓰는걸 추천드려요.
Se hospedó 1 noche en diciembre de 2024

4/10

Noisiest hotel I have stayed in for many years ! I understand Christmas holiday but my god the foot traffic and screaming was relentless
Se hospedó 4 noches en diciembre de 2024

6/10

För ett hotell i en prisklassen förväntar man sig mer, att inredning som ska sitta fast inte är lös. Att slitage kontinuerligt lagas.
Se hospedó 3 noches en diciembre de 2024

8/10

Good property and newer rooms than Sister property ( Accor Heritage) Wonderful staff Only negative point is lack of vegetarian options compared to Accor Kuta heritage , which has more options for Indian vegetarian Hope they can improve on that
Se hospedó 4 noches en diciembre de 2024

10/10

A great overnight stop before embarking cruise ship. Staff very helpful to organise a driver to take us to the port
Se hospedó 1 noche en diciembre de 2024

10/10

Se hospedó 1 noche en noviembre de 2024

8/10

Se hospedó 2 noches en diciembre de 2024

10/10

A beautiful resort - we loved every part of it. The breakfast was exceptional, the staff were friendly and helpful. The convenience is unbeatable. The bed was comfortable and the trip was worth every penny!
Se hospedó 4 noches en octubre de 2024

8/10

All good
Se hospedó 7 noches en noviembre de 2024

10/10

Se hospedó 7 noches en noviembre de 2024

8/10

Se hospedó 4 noches en noviembre de 2024

10/10

Se hospedó 1 noche en octubre de 2024

6/10

Wir haben dort die Nacht vor unserem Rückflug verbracht. Super Lage direkt neben der Mall und direkt am Strand. Für eine Nacht war es wirklich gut, länger hätten wir dort aber nicht bleiben wollen. Das Zimmer wirkt etwas abgewohnt und hatte eine stark modrigen Geruch. Ansonsten können wir nicht all zu viel sagen, da wir dort wirklich nur geschlafen haben. Tolles Pooldeck mit perfekter Ausrichtung zum Sonnenuntergang
Se hospedó 1 noche en noviembre de 2024

10/10

Great place to stay for a relaxing beach holiday
Se hospedó 4 noches en noviembre de 2024

10/10

I am very happy with the room that i stayed with great window view of Kuta, Beach. Eventhough is abit expensive worth value for money with delicious 😋 breakfast. Definitely, i will come back next bring my husband for Anniversary.
Se hospedó 2 noches en octubre de 2024

10/10

Se hospedó 1 noche en octubre de 2024

10/10

Se hospedó 2 noches en octubre de 2024

10/10

Se hospedó 7 noches en septiembre de 2024

10/10

Se hospedó 1 noche en septiembre de 2024

10/10

Se hospedó 4 noches en septiembre de 2024

10/10

Se hospedó 3 noches en septiembre de 2024

10/10

Se hospedó 3 noches en septiembre de 2024

10/10

Very good
Se hospedó 4 noches en septiembre de 2024

4/10

The pool view was the only good feature of this hotel.
Se hospedó 7 noches en septiembre de 2024

10/10

It’s in a convenient location for transit. Food and shopping are walking distance
Se hospedó 1 noche en septiembre de 2024

6/10

Location amazing...walking over to beach...eateries....shopping ...massages. Apart from all gd breakfast was just ok...nothing to shout out Spa svc when booking and amazing room with beach front view...perfect tubs but massues svc was zero...armatures and doesnt seem professional. We pay high price . Hope they can get professional massues. Besides all gd ..pool fantastic with majestic view of Kuta
Se hospedó 1 noche en septiembre de 2024