2/10 Terrible
Cecily
14 jul. 2025
What chaos! We first arrived at the hotel at 1:30pm and were told the room was not ready, but were assured we could have a sea view room. We returned at 9pm to the news that there was NO room available, and that they had tried to contact us. They didn’t send an email till 6:15pm, more than 2hrs after check in time! Absolutely unacceptable. Maybe it’s just as well, as the lobby had an odd smell, the dining room was full of clutter and the L was missing from the HOTEL sign outside :-(
Cecily
Se hospedó 1 noche en julio de 2025