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Opiniones de White Exclusive Suite & Villas

5 out of 5
White Exclusive Suite & Villas
Rua Rocha Quebrada, 10, Lagoa

Opiniones

9.8

Excepcional

Puntuación de 10, es decir, Excelente. Basada en 93 de 105 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 8 de 105 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 3 de 105 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 1 de 105 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 0 de 105 opiniones" "

10/10

Limpieza

9.8/10

Servicio y personal

9.6/10

Servicios

9.8/10

Condiciones de la propiedad

9.6/10

Cuidado del medio ambiente

Opiniones

8/10 Bueno

Ami

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Staff and the hotel were great. However being an adult only property, we were woken up by a baby and had to have breakfast with a family was not the quiet morning I was looking forward to. The staff explained its because the sister property was closed. This felt like their upgrade was my downgrade for what I paid for.
Se hospedó 4 noches en febrero de 2024
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 11 mar. 2024
Dear M. Ami,We hope this message finds you well!Thank you for taking the time to share your feedback regarding your recent stay at our WHITE. We genuinely appreciate your input as it helps us improve and provide a better experience for all our guests.Firstly, please accept our sincere apologies for any inconvenience or discomfort you may have experienced during your stay. We understand that our adults-only policy is a crucial aspect of our guests' expectations and we deeply regret any deviation from that standard.Upon receiving your feedback, unfortunately, there was one booking that had to be moved from our sister property, and we sincerely apologize for this lapse in our usual standards. Once again, we apologize for any inconvenience you experienced and appreciate your understanding.Kind regards,

10/10 Excelente

Debra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Excellent service. Delicious breakfast. Beautiful view.
Se hospedó 1 noche en febrero de 2024
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 26 feb. 2024
Dear M. Debra,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

10/10 Excelente

Marcus

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
From start to finish we loved our stay at the White Exclusive Villas. Sara welcomed us excellently, we felt immediately relaxed yet amongst nature. The breakfast was outstanding, we also had an evening meal there and we loved the food. When we come back to the Azores, we will stay here.
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 26 feb. 2024
Dear M. Marcus,We hope this message finds you well!We thank you for your preference in choosing WHITE for your stay in São Miguel, as we are delighted to hear that you had a positive experience with us.We look forward welcoming you again soon.Kind regards.

6/10 Aceptable

Ina

Le gustó: Limpieza y servicio y personal
Se hospedó 4 noches en enero de 2024
Respuesta de Nuno Oliveira, el 30 ene. 2024
Dear M. Ina,We hope this message finds you well and that you had an amazing time at São Miguel island. We regret that we were not able to provide you with the quality of service you expected during your stay. We strive for flawless service delivery at our hotel, and we are always looking for ways to ensure that each guest experiences the very best we have to offer. Your feedback will help us to continue improving our training processes, and we hope you will return to stay with us to experience the results of our upcoming renovation and service improvements.Kind regards,

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
A place that lives up to its positive reviews!
I stayed here for a solo trip, and I was extremely pleased. The hotel rooms have been recently renovated and are spacious and aesthetically pleasing. My hotel room was cleaned thoroughly everyday. My room (including most - if not all) opened out onto the deck overlooking the sea. Breakfast was included with a nice selection. Staff were friendly and super helpful every step of the way. Some nice additional touches include: 1) A cell phone was provided with my room to use during my visit. Daily suggested trip itineraries were texted to the phone. 2) Grey towels were provided for use at the hot springs. 3) Breakfast was packed for my early morning flight. I definitely recommend staying here! The capital is only a 15 min taxi ride away.
Se hospedó 6 noches en diciembre de 2023
Respuesta de Nuno Oliveira, el 9 ene. 2024
Dear guest, We hope this message finds you well! All the Team is pleased to read your words and suggestions, as the comments of our guests allow us to continuously improve the service fulfilling your expectations and therefore, your experience. We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference. We truly hope to welcome you back at São Miguel in the near future.Kind regards,

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Absolutely beautiful property. Amazing customer service. They cater to your every need. I have never felt more relaxed. We will definitely be back.
Se hospedó 5 noches en noviembre de 2023
Respuesta de Andre Branco, el 20 nov. 2023
Dear Mr. Matthew,I trust this message finds you in good health.Our dedicated team puts in tremendous effort daily to ensure that our guests have remarkable stays. We are delighted to learn that your overall experience was satisfactory. Your positive feedback is greatly appreciated, and we will continually strive to improve our service.On behalf of the entire team, I extend our sincere thanks for your time and for choosing us.We genuinely hope to have the pleasure of welcoming you back to São Miguel in the near future.Kind regards,André BrancoSales Executive

10/10 Excelente

Jennifer

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Wonderful
What a fabulous experience! Staff, accommodations, restaurant - all excellent. Hope to go back someday…
Se hospedó 3 noches en octubre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 26 oct. 2023
Dear Mrs. Jennifer,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Matthew

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
One of the best hotels I have ever stayed at! Staff is amazing.
Se hospedó 7 noches en octubre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 26 oct. 2023
Dear Mr. Matthew,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Richard

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en octubre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 19 oct. 2023
Dear Mr. Richard,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

8/10 Bueno

Leila, RICHMOND HILL

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios
The view of the property was breathtaking . Staff were very friendly . Quality of breakfast was good but very careful with the serving portions. We were staying at junior suite , room was very small and very inconvenient, the side tables were a block , no drawer . Bathroom too tight , generally I didn’t like the design of the room ,
Se hospedó 2 noches en septiembre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 19 oct. 2023
Dear Mrs. Leila,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Sonya

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Serene retreat in beautiful setting
Amazing experience. From the unbelievable setting, to the gorgeous property and incredible food, it was the stay of a lifetime. Lovely staff and serene setting made for the perfect retreat to come back to after a busy day of sightseeing. Loved all of the extra touches like the welcome tea and evening sleeping rituals.
Welcome tea
Evening tea
Vegetable Wellington
Shrimp and squid hotdog
Se hospedó 2 noches en septiembre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 4 oct. 2023
Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Dear Mrs. Sonya,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Sibel

Se hospedó 2 noches en septiembre de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 19 oct. 2023
Dear Sibel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Lesley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
What a place! One of my favourite hotels I have ever stayed at! The staff were amazing. Food was delicious. Will be back again!!
Se hospedó 2 noches en septiembre de 2023
Respuesta de Leonor Manaças Reservations Coordinator, el 28 sept. 2023
Dear Mrs. Lesley,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor Manaças Reservations Coordinator

10/10 Excelente

Amy

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We had a wonderful time at White. It was a perfect place to relax by the pool while looking at and listening to the ocean. The staff were very attentive. The food was delicious and the massages were excellent. I highly recommend
Se hospedó 2 noches en agosto de 2023
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 14 sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

6/10 Aceptable

Natale

Viaje en pareja
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Nice view but expensive.
Se hospedó 3 noches en agosto de 2023
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 14 sept. 2023
Dear M. Amy,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, We are delighted to read you’ve had a positive experience with us and we have taken note of the improvement points shared. Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.Kind regards,

10/10 Excelente

Toni

Viaje en pareja
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 8 noches en julio de 2023
Respuesta de André Branco, el 9 ago. 2023
Dear Toni,Thank you for sharing your experience at Santa Bárbara Eco-Beach Resort. We're thrilled to hear that you enjoyed your stay! We hope to welcome you back soon!

10/10 Excelente

Neldinne, Rancho Cucamonga

Se hospedó 1 noche en abril de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Neldinne,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.I remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Sylvia

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Se hospedó 8 noches en febrero de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Sylvia,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Daniel

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Spectacular Stay!
What a beautiful stay in a magical place. Sandra at the front desk was so warm, welcoming and friendly. She helped us book last minute couples massage which was out of this world on their sea-view platform. Breakfast was spectacular and the rooms were beautiful and large.
Se hospedó 1 noche en febrero de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Daniel,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Jaime

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Beautiful accommodations. Friendly staff. Fantastic food and service.
Se hospedó 3 noches en febrero de 2023
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Jaime,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Shelby

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
If you’re looking for somewhere to stay in Sao Miguel, stop looking and book this property. I cannot say enough good things about it. From the first moment we got there, the customer service is unmatched. The food was delicious, breakfast is included and was our favorite part of the day. Room was clean, comfortable, and included everything we could possibly need. Staff was extremely friendly and helped us plan where we should go during the day. We stayed a week and it was hard to leave this beautiful property! We went in the winter (January), so the weather wasn’t ideal but they have space heaters on the patios/heat the pool etc to make it more comfortable. We will be back!
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Shelby,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Rebecca

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The staff at White went above and beyond - they were always incredibly helpful and friendly. The food was delicious! I can't wait to go back.
Respuesta de Leonor Manaças | Reservations Coordinator, el 20 jul. 2023
Dear Rebecca,First of all, thank you for your preference and for taking the time to provide us with your feedback following your recent stay at WHITE Exclusive Suites & Villas.All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.Thanks again for your comments and we look forward to welcome you again in São Miguel, remaining at your complete disposal for any further information or assistance you may require.We remain at your entire disposal to any additional question.Best regards,Leonor ManaçasReservations Coordinator

10/10 Excelente

Ragan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Se hospedó 5 noches en octubre de 2022

10/10 Excelente

Franciscus

Se hospedó 3 noches en septiembre de 2022

10/10 Excelente

Maria

Se hospedó 1 noche en septiembre de 2022
Respuesta de Nuno Oliveira - Sales & Marketing Manager, el 6 nov. 2023
Dear M. Maria,We hope this message finds you well!All our team works very hard every day to make our guest's stays remarkable and therefore, we are pleased to read that your experience was satisfactory overall.We are delighted to read you’ve had a positive experience with us.On behalf of the whole Team thank you once again for your time and preference.We truly hope to welcome you back at São Miguel in the near futureKind regards,

10/10 Excelente

Maria

Se hospedó 1 noche en septiembre de 2022

10/10 Excelente

Joselle, Brampton

Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
This property is truly one of a kind. Stayed 8 nights and it wasn’t enough. There are only 10 rooms so felt quite exclusive. We stayed in the villa and it’s definitely our top 3 resort stays and we travelled a lot. The ambiance of the place should be 10 stars. The great service started before we arrived. The manager João and receptionist Heloise were exemplary and made sure we had the welcome we desired. We were always happy to see Heloise beautiful and welcoming smile. Joao was always around checking in to ensure you were having a memorable stay. Marlene, Flavia, Andre were servers who helped in making our stay memorable. You get my point. The staff is amazing. There is a lovely lady at front desk wears glasses (can’t recall her name) loved her as well. This hotel is wasaaaaaaay more exclusive, ideal and beautifully appointed that you can imagine. The photos do not do it justice. You will not be disappointed.
Se hospedó 8 noches en septiembre de 2022

10/10 Excelente

Stephanie

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
We stayed here for 2 days at the end of our trip and it was fantastic. Very relaxing, excellent service and excellent food. We would definitely return.
Se hospedó 3 noches en agosto de 2022

10/10 Excelente

Colleen

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The rooms and grounds are beautiful and relaxing. The pool and the view are gorgeous. The staff was over-the-top gracious. Loved it here.
Se hospedó 1 noche en julio de 2022

10/10 Excelente

Stephanie

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Amazing! Beautiful views. Much more beautiful in person. Top quality service. Delicious food! Will definitely be back.
Se hospedó 2 noches en julio de 2022

10/10 Excelente

Lee

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hotel was wonderful all around. The staff ( Joao, Sandra, Flavia) were so accommodating and friendly. Rooms were spotless and well kept. Highly recommend ❤️
Se hospedó 8 noches en mayo de 2022
Respuesta de João Almeida- Guest Relations, el 11 jun. 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Søren Høgsberg

Se hospedó 6 noches en mayo de 2022
Respuesta de João Almeida- Guest Relations, el 4 jun. 2022
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great customer service and location
Excellent stay. The staff is wonderful, the food is delicious and the rooms are comfortable and clean. The view cannot be beat. Impeccable customer service.
Se hospedó 6 noches en diciembre de 2021
Respuesta de João Almeida- Guest Relations, el 20 dic. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing stay, the most beautiful views, the yummiest breakfast, and the kindest customer service. Loved everything about this stay!! Will definitely return! Worth the money :)
Se hospedó 2 noches en noviembre de 2021
Respuesta de João Almeida- Guest Relations, el 29 nov. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

8/10 Bueno

Aaron

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
White was a great place to end our honeymoon. A relaxing view and sunset each night was the highlight of the trip.
Se hospedó 2 noches en octubre de 2021
Respuesta de João Almeida- Guest Relations, el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Claudia

Viaje en grupo
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Simply the best.
Se hospedó 3 noches en octubre de 2021
Respuesta de João Almeida- Guest Relations, el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Meiling

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
What a fantastic view from our room! We loved our stay and everyone was so friendly and helpful. I only wish we had better weather to enjoy all the amenities. We would stay again!
Se hospedó 3 noches en octubre de 2021
Respuesta de João Almeida- Guest Relations, el 20 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Jessica

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Beautiful views, helpful staff, amazing place
Stayed here for six days for our honeymoon and absolutely loved the island and the hotel. The staff were all friendly and extremely helpful with suggestions for things to do and restaurants. Our room (ocean suite) was lovely and so comfortable. We ate dinner at the hotel restaurant once and highly recommend it. Overall, it was an amazing stay!
Se hospedó 6 noches en octubre de 2021
Respuesta de João Almeida- Gest Relations, el 20 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you v and we hope to one day see you again as our guests.

10/10 Excelente

wayne

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Relaxing place to be! Staff was amazing!
Se hospedó 2 noches en septiembre de 2021
Respuesta de João Almeida- Guest Relations, el 6 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

6/10 Aceptable

Yi

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Le prix fort non justifié, service limite.
Bon emplacement, mais pas assez de prestation pour un hôtel de luxe. Peu d'intimité...la suite unique 3 est à éviter, la cuisine juste à côté, l'odeur de cuisine en permanence, et les autres clients de hôtel passent leur journées devant notre chambre.
Se hospedó 4 noches en agosto de 2021

10/10 Excelente

Steve

Viaje en grupo
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Outstanding in every respect
Restaurant is amazing - fabulous flavours. Staff super friendly. Infinity pool, and fire pit superb. Best hotel experience in many, many years. Thank you to all the staff at White
Se hospedó 3 noches en julio de 2021
Respuesta de João Almeida- Guest Relations, el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Amazing view! Quite. The stuff went above and beyond to meet our food restrictions.
Se hospedó 1 noche en julio de 2021
Respuesta de João Almeida- Guest Relations, el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

8/10 Bueno

Petra

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Great views
Great hotel with superb views on the ocean. The service was excellent with the staff very helpful with regards to all of our requests. Dinner in the hotel was also very good.
Se hospedó 4 noches en junio de 2021
Respuesta de João Almeida- Guest Relations , el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Megan

Viaje de negocios
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
Just stay here!
Amazing hotel, well located in Sao Miguel Island. Close to Ponta Delgada and only a short drive from other tourist destinations throughout the island. Staff was helpful, food was incredible. The view, amazing. Brand new hotel. We loved falling asleep to the white noise of the ocean crashing on the rocks. What a lovely hotel!
Se hospedó 3 noches en marzo de 2021
Respuesta de Joâo Almeida- Guest Relations, el 29 oct. 2021
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Se hospedó 7 noches en octubre de 2020
Respuesta de João Almeida- Guest Relations Manager, el 28 oct. 2020
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests

10/10 Excelente

Cliente verificado

Se hospedó 2 noches en diciembre de 2019
Respuesta de João Almeida- Guest Relations Manager, el 6 ene. 2020
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests

10/10 Excelente

Brent, Quebec, Canada

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great location, beautiful patio and pool, well appointed rooms.
Se hospedó 3 noches en noviembre de 2019
Respuesta de João Almeida- Guest Relations Manager, el 2 dic. 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza y servicio y personal
Se hospedó 3 noches en noviembre de 2019
Respuesta de João Almeida- Guest Relations Manager, el 2 dic. 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

8/10 Bueno

Jeremy

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad y comodidad de las habitaciones
The customer service was excellent! It was a good location and you can tell they take pride in what they do! It was some of the best customer service we’ve had on our trip. One area of concern though, was the price of the dinner. Make sure you confirm the price of the meal and drinks before you let them serve you. They are happy to do so without telling you how much it costs, but you may regret not getting a meal from town for a 1/4 of the price. That was our only negative in the whole experience. Though, a costly one for sure!
Se hospedó 4 noches en noviembre de 2019
Respuesta de João Almeida- Guest Relations Manager, el 12 nov. 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfaction is ours also. Thank you very much and we hope to one day see you again as our guests.

10/10 Excelente

Cliente verificado

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
It was just the perfect place to escape and relax to. All you see is ocean 🌊 the infinity pool was placed perfectly and the decor was all very relaxing and beautiful. Wish I Could have stayed longer
Se hospedó 1 noche en octubre de 2019
Respuesta de João Almeida- Guest Relations Manager, el 25 oct. 2019
Thank you very much for your review. It is a great pleasure to know that your stay at the hotel was pleasant. We always make a great effort to guarantee an excellent service and when we do, the satisfation is ours also. Thank you very much and we hope to one day see you again as our guests.