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Opiniones de Lodge Of Four Seasons Golf Resort, Marina & Spa

4 out of 5
Lodge Of Four Seasons Golf Resort, Marina & Spa
315 Four Seasons Dr., Lake Ozark, MO

Opiniones

7.4

Bueno

Puntuación de 10, es decir, Excelente. Basada en 365 de 1003 opiniones" "
Puntuación de 8, es decir, Bueno. Basada en 249 de 1003 opiniones" "
Puntuación de 6, es decir, Aceptable. Basada en 171 de 1003 opiniones" "
Puntuación de 4, es decir, Malo. Basada en 139 de 1003 opiniones" "
Puntuación de 2, es decir, Terrible. Basada en 79 de 1003 opiniones" "

7.4/10

Limpieza

8.2/10

Servicio y personal

7.2/10

Servicios

6.8/10

Condiciones de la propiedad

7.4/10

Cuidado del medio ambiente

Opiniones

10/10 Excelente

Glorimar

Se hospedó 3 noches en julio de 2020
Respuesta de Laura Asaro, el 20 jul. 2020
Hello Glorimar, A perfect review indicates a perfect stay at The Lodge and that makes us very happy. Thank you for taking the time to post this review. We hope to see you relaxing lakeside at The Lodge again very soon.

6/10 Aceptable

Cindy

Viaje familiar
Le gustó: Servicios
No le gustó: Condiciones de la propiedad
The ice maker did not work. There was no microwave nor a fridge.
Se hospedó 2 noches en marzo de 2024

10/10 Excelente

Sarah, Seattle

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Great service and I love the amenities!
Se hospedó 1 noche en enero de 2024
Respuesta de RR , el 1 may. 2024
Hi Sarah,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you enjoyed your stay and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

10/10 Excelente

Sarah, Seattle

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Great service, love the amenities!
Se hospedó 3 noches en abril de 2024
Respuesta de RR , el 1 may. 2024
Hi Sarah,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you enjoyed your stay and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

6/10 Aceptable

Nimish

Viaje en pareja
No le gustó: Servicios y condiciones de la propiedad
Hotel needs major upgrade. Lived at Atrium. Old carpets and worn out furniture in the room. Plus point- japanese garden was beautiful.
Se hospedó 2 noches en abril de 2024
Respuesta de RR , el 30 abr. 2024
Hi Nimish,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest and choosing our property. All the best, RR

10/10 Excelente

Beth

Viaje de negocios, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios
Staff was very accommodating and friendly !
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 30 abr. 2024
Hi Beth, Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

4/10 Malo

Brittany

Viaje familiar
No le gustó: Limpieza, servicios, condiciones de la propiedad
The property was very dated and poorly maintained. The water features throughout the facility were not functioning. The entire premises had a very stale, dank odor. The shower in our room was dated and awful. The ice machines had decay all around them. Our room smelled overly strong of cheap cologne to hide the smell of an old, rotting facility. The balcony rail was barely attached and unsafe. Do not stay here.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 30 abr. 2024
Hi Brittany,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward, I will ensure everything mentioned is reviewed and addressed accordingly with the appropriate department heads. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you for being our guest and choosing our property. All the best, RR

6/10 Aceptable

Jennifer

Viaje de negocios
No le gustó: Condiciones de la propiedad
I loved the lake view. The bed was comfortable but the bathroom was super old and gross.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 30 abr. 2024
Hi Jennifer,Thank you for taking the time to review your most recent stay at our property. I'm pleased to hear you enjoyed the beautiful lake-views during your stay. I will look into the restroom issues mentioned and will ensure corrective action is taken. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest and choosing our property. All the best, RR

8/10 Bueno

roshawnda

No le gustó: Limpieza y condiciones de la propiedad
The rooms are very outdated but the staff were friendly and professional
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 24 abr. 2024
Hi Roshawnda,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you great interactions with our team members throughout your stay. We Hope to serve you again soon and earn a 5-star rating! All the best, RR

6/10 Aceptable

Laura

Viaje en pareja
Le gustó: Limpieza y condiciones de la propiedad
I think this place can be quite confusing. We could not figure out how to get to our room, we had to have someone take us to it after calling and going back to the service desk. We did enjoy how quiet it was. I was disappointed there was not a fridge in the room. The next morning we could not find the Breeze restaurant. I asked two people that work there and the 2nd person told me they do not know how to tell me to get there and to go back to the first person who didn’t tell me anything except go through the bar and down a hallway. This place is huge. I think having time to roam the place is important. We were only staying a short night. The breakfast was good! The view is beautiful! The resort itself can be tricky!
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 24 abr. 2024
Hi Laura,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I am pleased to hear that you enjoyed breakfast and the beautiful lake-views during your stay. We hope to serve you again soon! All the best, RR

2/10 Terrible

Rebecca

Viaje familiar
No le gustó: Limpieza y condiciones de la propiedad
Room was dirty when arrived. I had to call the front desk to have someone come clean the floor. The bathroom was outdated and gross. The water went from warm to scalding. The water looked dirty when coming out. Will not stay here again.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Rebecca,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

4/10 Malo

Latoya

Viaje en pareja
No le gustó: Condiciones de la propiedad
Just wished I was offered another room options.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Latoya,Thank you for taking the time to review your most recent stay at our property. I hope we have the opportunity to better serve you in the future and earn a 5-star rating. Thank you again for choosing our property and being our guest. All the best, RR

8/10 Bueno

Agnes

Le gustó: Servicio y personal
Property looks tired. Needs updating. Difficult to park near rooms Staff was wonderful. Bar staff and music was great.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Agnes,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to serve you again soon and earn a 5-star rating! All the best, RR

4/10 Malo

Michelle

Viaje de negocios
No le gustó: Condiciones de la propiedad
We stayed in the "older" part of the lodge. First, my door wouldn't open and I had to wait for security to fix the lock. The bathroom had what appeared to be mold between the tiles. The toilet was not fixed to the ground properly and would move. The furniture was old and out dated. And the bath had a centipedes roaming around in it. Gross.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Michelle,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future. Thank you for being our guest and choosing our property. All the best, RR

6/10 Aceptable

Bryan

Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Bryan,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest, we hope to serve you again soon! All the best, RR

8/10 Bueno

Misty

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Very comfortable beds, clean rooms, nice atmosphere, nice indoor outdoor heated pool, staff was friendly and helpful. I would definitely stay here again for the price we payed off season.
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Misty,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! Thank you for being our guest!All the best, RR

8/10 Bueno

cesar, Springfield

Viaje en pareja
Le gustó: Limpieza y servicios
Amazing hot tub
Se hospedó 2 noches en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Cesar,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear that you enjoyed your stay and got to enjoy the hot tub! We hope to serve you again soon! All the best, RR

8/10 Bueno

Ronald, Cool Valley

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Ronald,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

6/10 Aceptable

Robert, Highland

No le gustó: Servicio y personal
Hotel is an older building that is in need of renovation. Some staff members were rude and unprofessional mainly in HK's restaurant. Great location
Se hospedó 2 noches en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Robert,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. We hope to have the opportunity to better serve you in the future! All the best, RR

6/10 Aceptable

Lori

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
This is not our first stay at this property. We usually stay off-season due to the crowds. The staff is always very friendly and a pleasure to talk to. I have two issues with our stay. We booked a couples massage in the spa and had a few problems. First I had requested female therapists which was not honored or communicated that the request was not an option beforehand. The second and largest issue was the spa is advertised as a tranquil spot for quiet and relaxation, however, they were allowing people to walk in and out of a community pool area through the meditation room. Every time the door was opened the sunlight lit up the entire room and all the noise from the door, people talking while walking through the meditation room, and the noise from the pool, made the room a waiting room, not a room for meditation and relaxation. Groups of people in the relaxation hot tub were allowed to act like they were at the condo pool and not in an area designed for relaxation and meditation. A gentleman came into the spa for a haircut and was so loud we could hear him in the designated quiet areas fo the spa. This was not our experience during previous visits to the spa. I would not recommend this spa if you want quiet time to relax and self-reflect. The services they provide are great, but if you want a little quiet time I would not recommend this spa. One of the restaurants chose to serve a horrible buffet so they could feed 70 golfers with vouchers so no orders from the menu.
Se hospedó 2 noches en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Lori,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us, I will ensure everything mentioned is reviewed and addressed accordingly. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR

10/10 Excelente

Sara

Viaje en pareja
Le gustó: Servicio y personal y servicios
Has a huge hot tub/spa! The property has beautiful views! A little outdate with some areas. But nice!
Se hospedó 1 noche en abril de 2024
Respuesta de RR , el 23 abr. 2024
Hi Sara,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

8/10 Bueno

Corey

Se hospedó 2 noches en abril de 2024
Respuesta de RR , el 24 abr. 2024
Hi Corey,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

8/10 Bueno

Bridgette

Le gustó: Limpieza y servicio y personal
The stay was wonderful. Only thing concerning was the old elevator. Hotel just need to bring some things up to date.
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 4 abr. 2024
Hi Bridgette,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a good overall experience and can't thank you enough for the 4-star review! We hope to serve you again soon and earn a 5-star rating! All the best, RR

10/10 Excelente

Pattie

Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Everything.
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 1 abr. 2024
Hi Pattie,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

10/10 Excelente

Yanna

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 3 noches en marzo de 2024
Respuesta de RR , el 1 abr. 2024
Hi Yanna,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

4/10 Malo

Jack, Columbia

Viaje en grupo, Viaje de negocios
No le gustó: Limpieza, servicios, condiciones de la propiedad
This property is old, dingy, musty, smells bad. Rotting roof on exterior of the buildings. There is very little sound proofing between the rooms, you can hear everything in the adjacent rooms.
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Jack,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future and earn a 5-star rating!All the best, RR

10/10 Excelente

Courtney

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Nice place. Great location
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Courtney,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

2/10 Terrible

Morgan

Viaje en pareja
No le gustó: Servicios
The lobby is a deceiving entrance as it’s super nice in comparison to the rest of the property. The first room we were put in had a rotting ceiling tile from the shower falling out, leaking brown water into our tub. The rooms are small, water temperature is either cold or boiling, no fridge or microwave, and all entry ways of the rooms are dirty from being connected to the outside. Parking is a nightmare and it seemed like we had a different issue with our room everyday. Wouldn’t stay here again.
Se hospedó 4 noches en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Morgan,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I will ensure everything mentioned is reviewed and addressed accordingly with the appropriate department heads. I hope we have the opportunity to better serve you in the future. Thank you again for being our guest and choosing our property. All the best, RR

2/10 Terrible

Sally

Viaje en pareja
No le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Needs to be torn down
Se hospedó 2 noches en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Sally,Thank you for taking the time to review your most recent stay at our property. I hope we have the opportunity to better serve you in the future. All the best, RR

2/10 Terrible

Jeannette

No le gustó: Condiciones de la propiedad
The rooms were dated in need of repair. The food at the restaurant was horrible. The scones were raw in the middle. The asparagus was old and bitter. The French onion soup was salty and un eatable. The coffee was bitter brown colored water. The Spa was over priced. They couldn’t pay me enough to stay there again.
Se hospedó 2 noches en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Jeannette,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you for being our guest and choosing our property. All the best, RR

10/10 Excelente

Thamara

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 29 mar. 2024
Hi Thamara,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon!All the best, RR

10/10 Excelente

Hien

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 22 mar. 2024
Hi Hien,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

4/10 Malo

Sydnie

Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 18 mar. 2024
Hi Sydnie, Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! All the best, RR

10/10 Excelente

Cheryl

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 18 mar. 2024
Hi Cheryl,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon! All the best, RR

10/10 Excelente

Pylar

Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
Wonderful staff, amazing pool!
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 17 mar. 2024
Hi Pylar,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you had great interactions with our team members and got to enjoy the indoor pool area! It was a pleasure having you as our guest, we hope to serve you again! All the best, RR

10/10 Excelente

Leah

Viaje familiar con niños
We are very happy with our stay
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 13 mar. 2024
Hi Leah,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon! All the best, RR

8/10 Bueno

Bryan

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de RR , el 13 mar. 2024
Hi Bryan,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon and earn a 5-star rating! It was a pleasure having you as our guest!All the best, RR

6/10 Aceptable

Chartiy

Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 23 abr. 2024
Hi Chartiy,Thank you for taking the time to review your most recent stay at our property. We hope to serve you again soon, thank you for being our guest! All the best, RR

6/10 Aceptable

Robert

No le gustó: Condiciones de la propiedad
Se hospedó 2 noches en marzo de 2024
Respuesta de RR , el 13 mar. 2024
Hi Robert,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

10/10 Excelente

Jeannine

Viaje en pareja
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The hot tub and pools were awesome
Se hospedó 1 noche en marzo de 2024
Respuesta de RR , el 8 mar. 2024
Hi Jeannine, Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We look forward to serving you again soon!All the best, RR

10/10 Excelente

Koushik

Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
Very Good:)
Se hospedó 1 noche en febrero de 2024
Respuesta de RR , el 7 mar. 2024
Hi Koushik,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

10/10 Excelente

Steffanie

Viaje de negocios, Viaje en pareja, Viaje familiar
Le gustó: Limpieza, servicio y personal, servicios y condiciones de la propiedad
The onsite restaurant is amazing. Staying onsite is easy. Love the indoor outdoor pool.
Se hospedó 2 noches en febrero de 2024
Respuesta de RR , el 6 mar. 2024
Hi Steffanie,Thank you for taking the time to review your most recent stay at our property. I am pleased to hear you had a great overall experience and got to enjoy the onsite restaurant and indoor-outdoor pool area! It was a pleasure having you as our guest, we hope to serve you again soon! All the best, RR

10/10 Excelente

Lisa

Viaje familiar
Le gustó: Limpieza, servicio y personal, condiciones de la propiedad
We loved it!
Se hospedó 2 noches en febrero de 2024
Respuesta de RR , el 27 feb. 2024
Hi Lisa,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

4/10 Malo

Robin

Viaje en grupo
Le gustó: Servicio y personal
No le gustó: Condiciones de la propiedad
Dated. The tub was so tiny. I can barely fit and I’m 5’2. The thermostats won’t go down a temperature no matter what I did. It was so hot the entire time. There’s black stuff hanging from the ceiling that I couldn’t identify
Se hospedó 2 noches en febrero de 2024
Respuesta de RR , el 27 feb. 2024
Hi Robin,Thank you for taking the time to review your most recent stay at our property. Please know that your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future. Thank you again for being our guest and choosing our property. All the best, RR

6/10 Aceptable

Shelby

Viaje en pareja, Viaje con mascota, Viaje familiar, Viaje familiar con niños
Le gustó: Servicio y personal
As soon as we checked in our door to our room broke and we got locked out. We also got connecting rooms and the doors were jammed and couldn’t be opened . Luckily, the maintenance guy was quick to fix the issue and very kind. The staff were great, the facility just needs some updates. Overall, once the door issue was fixed we were happy. The room was clean and it was nice and quiet. The view from the room was amazing .
Se hospedó 1 noche en febrero de 2024
Respuesta de RR , el 20 feb. 2024
Hi Shelby,Thank you for taking the time to review your most recent stay at our property. It was an absolute pleasure having you as our guest. We hope to serve you again soon and earn a 5-star rating!All the best, RR

8/10 Bueno

Paul

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de RR , el 20 feb. 2024
Hi Paul,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you enjoyed your stay and can't thank you enough for the 4-star rating! We hope to serve you again soon!All the best, RR

8/10 Bueno

eric

Le gustó: Limpieza y servicio y personal
Se hospedó 1 noche en febrero de 2024
Respuesta de RR , el 20 feb. 2024
Hi Eric,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon!All the best, RR

6/10 Aceptable

Christopher

Viaje de negocios
Dated
Se hospedó 1 noche en febrero de 2024
Respuesta de RR , el 13 feb. 2024
Hi Christopher,Thank you for taking the time to review your most recent stay at our property. It was a pleasure having you as our guest, we hope to serve you again soon!All the best, RR

8/10 Bueno

Tera

Le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Se hospedó 1 noche en enero de 2024
Respuesta de RR , el 2 feb. 2024
Hi Tera,Thank you for taking the time to review your most recent stay at our property. I am pleased to see you had a great overall experience and can't thank you enough for the 5-star rating! We hope to serve you again soon! All the best, RR

4/10 Malo

Kristin

Viaje familiar
No le gustó: Limpieza, condiciones de la propiedad, comodidad de las habitaciones
Seasons Bay - Updates Needed
We stayed in a room in the Seasons Bay section of the resort and it was not great. The bed was terrible. The mattress seemed to be bigger than the platform holding it up so you felt like you were going to fall off near the sides. The room had a strong musty smell which lingered on the bedding. An update is long overdue.
Se hospedó 1 noche en enero de 2024
Respuesta de RR , el 2 feb. 2024
Hi Kristin,Thank you for taking the time to review your most recent stay at our property. Please know your feedback is very important to us and will be used to improve moving forward. I hope we have the opportunity to better serve you in the future if you return to the lake area. Thank you again for being our guest and choosing our property. All the best, RR