Dear Jose, We are very pleased to read that you had an exceptional experience throughout, from the very first moment when you arrived all the way through departure. It was a great pleasure to have you staying with us at Pullman Bali Legian Beach and we are very satisfied to hear that we gained another very valuable returnee customer with you. We are already looking forward to granting you our dedicated service again at Pullman Bali Legian Beach. Best regards, Krishna Keniten Guest Experience & Loyalty Manger

Dear Victor, I really appreciate the time you took to review our hotel, I am please to read that you had a wonderful experience at our resort. I will share all your compliment to entire team for our better improvement. Best regards, Alfian Adriansyah Guest Experience and Recreation Manager

Estimado Francesca, Más cálido saludo desde Pullman Bali Legian Nirwana. Realmente aprecio por tomar su tiempo valioso para enviarnos su preciosa retroalimentación con respecto a su reciente estancia con nosotros. Estoy encantada de saber que nuestro hotel han cumplido y superado sus expectativas. Yo y todo el equipo de Pullman Bali mirando adelante a su regreso. Saludos, Alfian Adriansyah Guest Experience and Recreation Manager

Gracias por dedicar su valioso tiempo para compartir sus comentarios. Estoy encantado de leer acerca de su experiencia agradable. Voy a compartir sus comentarios con nuestro equipo. Estoy seguro de que su regeneración positiva nos animará a medida que nos esforzamos por la excelencia. Gracias otra vez por elegir el Pullman Bali Legian Nirwana y estamos deseando darle la bienvenida de nuevo en un futuro próximo para otra experiencia agradable. Alfian Adriansyah Guest Experience & Recreation Manager Pullman Bali Legian Nirwana

Dear Mr. Warren,Thank you for your kind words about your recent stay at Pullman Bali Legian Beach. We are thrilled to hear that you had a great stay and that our staff made a positive impression with their friendliness.Your feedback is greatly appreciated, and we look forward to welcoming you back for another wonderful experience.Warm regards,AndinniGuest Experience

Dear Mr.Sergio,Thank you for your kind feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you had a positive experience.We take great pride in maintaining our property to the highest standards of cleanliness and safety. It's wonderful to know that our attention to customer service contributed to your enjoyable stay.We look forward to welcoming you back for another pleasant visit in the future.Warm regards,AndinniGuest Experience

Dear Mrs. Marlene,Thank you for your fantastic review of Pullman Bali Legian Beach. We are thrilled to hear that you had such a wonderful stay with us.It’s great to know you enjoyed our prime location right in front of the beach and near Azul Beach Club. We're glad you had the chance to experience our infinity pool and the beautiful sunsets it offers. Your compliments about the spacious and clean rooms, as well as our friendly staff, are truly appreciated.We are delighted that you recommend our hotel so highly. We look forward to welcoming you back for another exceptional stay.Warm regards,AndinniGuest Experience

Dear Mr. Andrew,Thank you so much for taking the time to share your positive feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you enjoyed your time with us.Ensuring our guests have a memorable experience is always our top priority, and we're thrilled that we could meet your expectations. Your kind words serve as a great encouragement to our team, and we will continue to strive for excellence in providing exceptional service and hospitality.We hope to have the pleasure of welcoming you back for another wonderful stay in the near future.Warm regards,AndinniGuest Experience

Dear Mr. Brian,Thank you for taking the time to share your feedback about your recent stay at Pullman Bali Legian Beach. We're delighted to hear that you appreciated our hotel's location.Ensuring our guests enjoy convenient access to the best of Bali is something we take great pride in. It's wonderful to know that our location added to the enjoyment of your stay.We truly value your feedback and hope to have the pleasure of welcoming you back for another fantastic experience in the future.Warm regards,AndinniGuest Experience

Dear Hae Yon,Thank you for taking the time to share your feedback regarding your recent stay at Pullman Bali Legian Beach. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.Ensuring the comfort and satisfaction of our guests is our utmost priority, and we regret to learn that we fell short of meeting your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our services.Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,AndinniGuest Experience

Dear Mr. Prabin,Thank you for taking the time to share your positive feedback regarding your recent stay at our hotel. We are thrilled to hear that you had an enjoyable experience and appreciate your kind words.We're delighted to know that you found our hotel to be in a prime location across from the beach, offering a good sea view. Providing excellent hospitality to our guests is a top priority, and we're pleased that you enjoyed our hospitality during your stay.Thank you for choosing to stay with us, and we hope to have the pleasure of welcoming you back for another memorable stay in the future.Warm regards,AndinniGuest Experience

Dear Htet Aung Hmwe,We extend our sincere gratitude for your complimentary review of Pullman Bali Legian Beach. Your acknowledgment of our beautiful resort and its prime location, is truly appreciated. It is our constant endeavor to provide an elevated and comfortable experience, and we are delighted to have met your expectations. We look forward to the opportunity to welcome you back in the future.Kind regards,AryaGuest Experience

Dear Soroush,Thank you for taking the time to share your feedback regarding your recent stay at Pullman Bali Legian Beach. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.Ensuring the comfort and satisfaction of our guests is our utmost priority, and we regret to learn that we fell short of meeting your expectations. Please know that your feedback is invaluable to us, and we take it seriously as we continually strive to improve our services.Once again, we apologize for any inconvenience caused and hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Warm regards,AndinniGuest Experience

Dear Mr. David John,Thank you sincerely for sharing your positive feedback at Pullman Bali Legian Beach. We are delighted to learn that our dedicated team, contributed to making your stay memorable. Your gracious feedback is truly appreciated, and we look forward to the pleasure of welcoming you back for another exceptional experience.Warm regards,AryaGuest Experience

Dear FARR,Thank you so much for taking the time to share your positive feedback regarding your recent stay at Pullman Bali Legian Beach. We are delighted to hear that you enjoyed your time with us.Ensuring our guests have a memorable experience is always our top priority, and we're thrilled that we could meet your expectations. We hope to have the pleasure of welcoming you back for another wonderful stay in the near future.Warm regards,AndinniGuest Experience

Dear Mr. Matthew Man Hin,We extend our sincere gratitude for taking the time to share your experience at Pullman Bali Legian Beach. We are pleased to learn that you found the room to be exceptionally spacious with a captivating view.However, we regret to hear about the presence of insects during your stay, and we sincerely apologize for any discomfort this may have caused. Your feedback is invaluable, and we assure you that we are actively addressing this matter to enhance our services and maintain a pristine environment.We appreciate your understanding and look forward to the opportunity to welcome you back for an improved and seamless stay.Warm regards,AryaGuest Experience

Dear Mr. Chris,We express our heartfelt gratitude for your gracious feedback. Your acknowledgment of our hotel's pleasant ambiance and the friendly disposition of our staff is truly appreciated. It is our commitment to consistently deliver exceptional service, and we eagerly await the privilege of hosting your return, ensuring that your experience remains synonymous with the highest standards of hospitality.Kind regards,AryaGuest Experience

Dear Mr.Yong,Thank you for bringing this matter to our attention, and please accept our sincere apologies for the inconvenience and lapse in service you experienced during your stay. Your feedback is extremely valuable to us as we continuously strive to improve our guest experience and ensure that our service standards are upheld.It's concerning to hear that you observed team members using their mobile phones at the front desk, which is indeed not a professional practice. We will address this issue internally and remind our team members of the importance of maintaining a professional appearance and demeanor at all times.Furthermore, we deeply regret the mishandling of your passport. Keeping a guest's passport without their consent is does not align with our service standards. Rest assured, we take immediate steps to prevent such occurrences in the future.We appreciate your understanding and hope that you will give us another opportunity to demonstrate the high level of service and professionalism that we strive to provide to all our guests.If there's anything else we can do to address your concerns or make amends for your experience, please don't hesitate to reach out to us directly. Thank you for bringing this to our attention, and we hope to have the chance to welcome you back for a much-improved stay in the future.Best Regards,AndinniGuest Experience

Dear Mr. Lee,We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Warm regards,AryaGuest Experience

Dear Mr. David,We express our gratitude for your positive assessment of our facilities and food options. However, we sincerely apologize for any inconvenience caused by the slow reception service. Your feedback is invaluable, and we assure you that necessary measures will be taken to address this concern and improve our overall service standards.We appreciate your understanding and hope to have the privilege of welcoming you back, offering a more seamless and refined experience at our establishment in the future.Warm regardsAryaGuest Experience

Dear Ms. Ana,We deeply appreciate your positive feedback regarding your stay at Pullman Bali Legian Beach. It brings us immense joy to know that your experience was amazing, and you found our staff to be friendly and welcoming with their constant smiles. Your satisfaction is our priority, and we look forward to the opportunity to host you again for another exceptional stay.Best regards,AryaGuest Experience

Dear Mr. Daniel,We extend our sincere gratitude for sharing your recent experience with us. We deeply regret any inconvenience caused by the front desk staff and assure you that your concerns will be thoroughly addressed. On a positive note, we appreciate your acknowledgment of the dining room staff's good service. Your feedback regarding the food and staff knowledge is invaluable, and we are committed to making improvements in these areas. Thank you for providing us with an opportunity to enhance our services, and we hope to welcome you back for a more refined experience.Warm regards,AryaGuest Experience

Dear Mr. Thomas,Thank you very much for taking the time to share your wonderful feedback with us! We are thrilled to hear that you had an excellent experience from check-in to check-out during your recent stay.It brings us immense joy to know that you enjoyed the service provided by our bar and breakfast crew. We will be sure to pass along your kind words to them, as they work tirelessly to ensure our guests have memorable experiences through great food and outstanding service.We're delighted to hear that you found our connectivity lounge before departure to be priceless. Providing a comfortable and convenient space for our guests is always a top priority, and we're glad it met your needs.We look forward to welcoming you back for another enjoyable stay in the future. Until then, safe travels, and we eagerly await the opportunity to host you again!Warm regards,AndinniGuest Experience

Dear Mrs.Kate,We very much appreciate your comments regarding your stay at the Pullman Bali Legian Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,AndinniGuest Experience Pullman Bali Legian Beach

Dear Ms. Ashita,Thank you for sharing your feedback. We're pleased to hear that you enjoyed a great stay with your family, finding the room clean and the service excellent. Your satisfaction is our priority, and we hope to have the pleasure of hosting you and your family again in the future.Warm regards,AryaGuest Experience

Dear Ms. Helen,We sincerely appreciate you taking the time to share your experience at Pullman Bali Legian Beach. Your acknowledgment of a good stay, friendly staff, and excellent service is truly valued. It was our pleasure to host you, and we eagerly anticipate the opportunity to welcome you back for another exceptional stay in the future.Warm regards,AryaGuest Experience

Dear Mr. Eric,Thank you for sharing your experience at Pullman Bali Legian Beach. We're pleased to hear that you appreciated our convenient location, close proximity to the beach, and easy access to local restaurants and bars. It's great to know that you enjoyed the variety in themed dinners, found the rooms spacious and clean, and received accommodating service from our staff.We truly appreciate your recommendation and are delighted you had a lovely four-night stay. We look forward to welcoming you back for more memorable experiences.Warm regards,AryaGuest Experience

Dear Mr.Kenneth,Warm greetings from Pullman Bali Legian Beach!We would like to express our sincere gratitude for taking the time to share your positive feedback with us. It brings us immense joy to learn that your experience at our hotel was enjoyable and met your expectations. At Pullman Bali Legian Beach, we strive to create memorable and delightful moments for our guests, and your appreciation motivates us to continue delivering exceptional service.Once again, thank you for choosing Pullman Bali Legian Beach. We look forward to the pleasure of welcoming you back for another exceptional stay in the future.Best regards,AndinniGuest Experience

Dear Mr. Dayne,We sincerely appreciate your positive feedback on your recent stay with Pullman Bali Legian Beach. It's delightful to hear that our great location, spacious rooms with separate bathrooms, open reception, and seamless check-in process met your expectations. We're pleased that you enjoyed our breakfast offerings and the variety provided. Thank you for choosing to stay with us for the second time; your continued satisfaction is our utmost priority. We look forward to welcoming you back on your next visit.Warm regards,AryaGuest Experience

Dear Aleah,Thank you for choosing Pullman Bali Legian Beach for your recent stay. We are delighted to hear that you enjoyed your time with us and found the pricing to be great.Your satisfaction is our top priority, and we are thrilled to know that we could contribute to a positive experience during your stay. We appreciate your feedback and are honored that you are considering staying with us again.Once again, thank you for your patronage, and we look forward to the pleasure of welcoming you back for another enjoyable stay.Best regards,AndinniGuest Experience

Dear Mr. Ryan,We would like to express our sincere appreciation for choosing Pullman Bali Legian Beach for your recent stay. Your positive feedback is invaluable to us, and we are thrilled to learn that you had a great experience with us.We genuinely value your patronage, and we hope to have the pleasure of welcoming you back for another exceptional stay. If there's anything specific you would like to share or discuss further, please feel free to reach out to us.Thank you once again for choosing Pullman Bali Legian Beach. We look forward to the opportunity of hosting you again in the future.Best regards,AndinniGuest Experience

Dear Mr.Steve,We would like to express our sincere appreciation for choosing Pullman Bali Legian Beach for your recent stay. Your positive feedback is invaluable to us, and we are thrilled to learn that you had a great experience with us.We genuinely value your patronage, and we hope to have the pleasure of welcoming you back for another exceptional stay.Thank you once again for choosing Pullman Bali Legian Beach. We look forward to the opportunity of hosting you again in the future.Best regards,AndinniGuest Experience

Dear Mr. Evan,We appreciate your feedback regarding your stay at Pullman Bali Legian Beach. It is truly gratifying to learn that you enjoyed your holidays at our hotel. We remain committed to upholding the highest standards of service. It would be an honor to have the opportunity to welcome you back and provide another exemplary experience.Best regards,AryaGuest Experience

Dear Mr. Jubin,We are delighted to receive your commendation regarding our esteemed hotel staff's exemplary politeness and the diligent daily upkeep of your room, ensuring its cleanliness and tidiness. Maintaining a pristine environment and providing courteous service are pivotal aspects of our commitment to guest satisfaction. Should there be any additional requests or preferences to further enhance your stay, please feel free to convey them to us. Your comfort and contentment remain our utmost priority, and we eagerly anticipate the opportunity to continue providing you with exceptional service throughout your time in Pullman Bali Legian Beach.Warm regardsAryaGuest Experience

Dear Mr. Asan,We understand your concern about the pool. Your feedback is important to us, and we apologize that the pool didn't meet your expectations. We're continuously working to improve all aspects of our guests' experiences, and your input helps us in this endeavor. If there are specific aspects you'd like us to address or any suggestions you have, we'd love to hear more details to ensure we can enhance our pool facilities for the comfort and enjoyment of our guests.Warm regardsAryaGuest Experience

Dear Ms. Sarah,Thank you for sharing your experience with us. We appreciate your honest feedback regarding your recent stay at Pullman Bali Legian Beach.We regret to hear that the condition of the room did not meet your expectations. Please accept our sincerest apologies for any inconvenience caused by the musty smell in the room. We understand the importance of a comfortable and fresh atmosphere and will address this issue immediately to ensure such instances are rectified promptly.We're glad to hear that despite the room condition, you found our room service food to be of good quality. However, we apologize for the delay in delivery. Your feedback is valuable in helping us improve our service efficiency, and we'll work on streamlining our processes to ensure quicker service for our guests.Your comments regarding the need for room updates are duly noted. We continuously strive to enhance our guests' experiences, and renovations and upgrades are part of our ongoing plans to ensure our accommodations are modern and comfortable.Your input is essential to us, and we hope to have the opportunity to welcome you back in the future. Should you decide to return, please do not hesitate to contact us directly, and we will ensure your stay is seamless and enjoyable.Warm regards,AryaGuest Experience

Dear Mr. Greg,We genuinely apologize for the challenges you encountered during your recent stay at Pullman Bali Legian Beach. Your experience certainly does not reflect the high standards we aim to deliver.Your feedback is crucial to us, and we'll use it constructively to enhance our guest experience. We hope you'll reconsider and give us another chance to exceed your expectations should you choose to visit Bali again.Warm regards,AryaGuest Exerience

Dear Rolla,Thank you for taking the time to provide feedback on your recent stay at Pullman Bali Legian Beach. We appreciate your positive comments regarding the outstanding food quality and choices, especially at the breakfast and dinner buffets.We're sorry to hear about the inconvenience you faced with the shower drain and mosquitoes. Please accept our sincere apologies for any discomfort caused. Rest assured that we will address these issues to ensure a more pleasant experience for our guests in the future.We value your feedback, and we hope to have the opportunity to welcome you back for an improved stay. If you have any further comments or suggestions, please feel free to share.Best Regards,AndinniGuest Experience

Dear Mr. David,We are delighted to receive your positive feedback regarding your experience at the Pullman Bali Legian Beach. Your appreciation for the hotel's exquisite grounds and the exceptional service provided by our staff is greatly valued. Thank you for taking the time to share your thoughts with us. We eagerly anticipate the opportunity to host you again for another memorable stay.Warm regardsAryaGuest Experience

Dear Wendy J,We extend our deepest apologies for the disturbance caused by the ongoing renovations during your recent stay at Pullman Bali Legian Beach. We understand the importance of a serene and relaxing environment and regret that this was compromised during your time at our property. We acknowledge that the information regarding the renovations was not adequately conveyed on our website, and we are taking immediate steps to ensure such details are clearly communicated to our guests moving forward.Your feedback is invaluable to us, and we appreciate you sharing your experience. We hope for the opportunity to welcome you back in the future, providing you with a more pleasant and tranquil stay that reflects the standard of service we aim to deliver.Warm regards,AryaGuest Experience

Dear Mr.Milad,Thank you for taking the time to share your delightful experience at Pullman Bali Legian Beach! We are thrilled to hear that you found our resort beautiful and that you enjoyed the wonderful breakfast.It's great to know that the rooftop pool provided a relaxing experience, and you were able to enjoy the amazing sunset views. We appreciate your kind words and are delighted that you had such a positive and memorable stay.We look forward to welcoming you back to Pullman Bali Legian Beach for another wonderful experience. If there's anything specific you would like during your next visit, please feel free to let us know. Thank you for choosing Pullman, and we can't wait to host you again!Warm regards,AndinniGuest Experience

Dear Mr.Stephen,Thank you so much for taking the time to share your experience with us ! We're thrilled to hear that you found your stay at Pullman Bali Legian Beach to be worth the money, and the beachfront location added to the enjoyment of your time with us. We hope you had a memorable experience, and we look forward to welcoming you back for another fantastic stay.Warm regards,AndinniGuest Experience

Dear Ms. Diane,Thank you for sharing your feedback about your stay with us. We are delighted to hear that you had a great experience and enjoyed our great location, friendly staff, and daily room cleaning.The infinity pool with a beautiful sunset and the live music played by a saxophonist added to your enjoyment, and we're thrilled to know you are looking forward to returning in the future.We appreciate your kind words and look forward to the opportunity to serve you again. If there's anything specific you'd like to experience or any preferences you have for your next visit, please don't hesitate to let us know.Thank you for choosing our hotel, and we can't wait to welcome you back.Warmest regards,AryaGuest Experience

Dear Robin,Thank you for sharing your feedback regarding your recent experience at our hotel. We appreciate your insights, and your comments are valuable to us as we strive to improve our services.We're pleased to hear that you found the infinity pool to be very pleasant. However, we understand your concern about the difficulty for the elderly to exit the pool without a rail. We take the safety and comfort of our guests seriously, and we'll take your feedback into consideration as we assess and enhance the pool area for the future.Regarding your comment about the breakfast selection, we're sorry to hear that the cheese selection didn't meet your expectations. We constantly review our menu offerings, and your feedback will be useful in helping us improve the breakfast experience for our guests.Your satisfaction is important to us, and we will use your comments to ensure a better experience for our guests in the future. If you choose to stay with us again, we hope to provide an even more enjoyable visit. If there's anything more we can do to improve your next stay, please don't hesitate to reach out to us.Warm regards,AndinniGuest Experience

Dear Mrs.Joelle Marie Therese,Thank you for sharing your feedback about your recent stay at our hotel. We're delighted to hear that you found our service and breakfast to be good, and we appreciate your honesty regarding your check-in experience.We apologize for the inconvenience you faced during check-in. We understand that a prompt and accommodating check-in experience is crucial, and we regret that we fell short of your expectations in this regard. We're committed to minimizing them to ensure a smoother experience for our guests.Regarding the issue with the welcome drink, we apologize for the miscommunication. We should have been more accommodating, especially if you were thirsty. We appreciate your feedback, and we will use it to improve our service and communication with our guests.Your input is valuable to us, and we will take your comments into account as we continuously work to enhance our services. If you choose to stay with us again in the future, we hope to provide a more seamless and accommodating experience. If there's anything more we can do to improve your next stay, please feel free to reach out to us.Warm regards,AndinniGuest Experience

Dear Ms. Chrystal,Thank you for sharing your feedback about your recent stay at Pullman Bali Legian Beach. We sincerely apologize for the inconvenience you experienced during your stay.We're deeply sorry to hear that the room was not clean upon your arrival and for the delay in replacing the sheets. This falls far short of the high standards we aim to maintain, and we understand your disappointment. We will be conducting a thorough review of our housekeeping procedures to ensure such issues do not happen in the future.Your feedback is important to us, and we take it to heart. We appreciate your patience and we believe that from hotel did compensated your stayed as a service recovery, hope that you would consider giving us another opportunity to provide you with the excellent service we aim to offer. Once again, our sincerest apologies for the inconvenience you faced during your stay.Warm regards,AryaGuest Experience

Dear Mr. Chris,hank you for taking the time to share your experience with us. We're delighted to hear that you found our hotel clean, upmarket, and enjoyed our great pools.We take great pride in maintaining the highest standards to ensure our guests have a comfortable and enjoyable stay. Your positive feedback is much appreciated, and we look forward to the opportunity to welcome you back for another memorable visit at Pullman Bali Legian Beach.Warm regards,AryaGuest Experience

Dear Mr, Jake,Thank you for taking the time to tell us about your experience at Pullman Bali Legian Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Pullman Bali Legian Beach, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Warm regardsAryaGuest Experience

Dear Mr.Katsuto,We genuinely appreciate your feedback regarding your ocean view room. We apologize for any inconvenience you experienced due to the noise from motorcycles.Your comfort is of utmost importance to us, and we understand that a peaceful environment is essential for a restful stay. We will take your comments into consideration and look into ways to further improve sound insulation in rooms facing the road to minimize any disturbances for our valued guests.Thank you for choosing Pullman Bali Legian Beach, and we hope to have the opportunity to provide you with an even more enjoyable stay in the future.Warm regards,AndinniGuest Experience

Dear Urmila,It was wonderful to have you and your family and we highly appreciate your positive feedback on your stay at Pullman Bali Legian Beach. We are delighted that our offerings and services have granted you satisfaction. Pampering you, our guest, lies close to our hearts. Your positive feedback shows that we have succeeded, and you can be sure we will relate this to our staff members. We hope that we have an opportunity to welcome you to our resort again in the near future. Best regards,AndinniGuest Experience